The Late Age of Print

The Late Age of Print
 C O L U M B I A  U N I V E R S I T Y  P R E S S   |   N E W  Y O R K
 EVERYDAY BOOK CULTURE
 FROM CONSUMERISM TO CONTROL
 Ted Striphas
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 Striphas, eodore G.
      e late age of print: everyday book culture from consumerism to
 control / Ted Striphas.
              p. cm.
      Includes bibliographic references and index.
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For Phaedra

Acknowledgments ix
  Introduction: The Late Age of Print1
  Bottom Lines 
  Edges 
 Sites 
 1 E-Books and the Digital Future19
  A Book by Any Other Name 
  Shelf Life 
  Book Sneaks 
  Disappearing Digits 
  A Dierent Story to Tell 
 2 The Big-Box Bookstore Blues47
  Chain Reactions? 
  oroughly Modern Bookselling 
  ings to Do with Big-Box Bookstores 
  History’s Folds 
 Contents
3 Bringing Bookland Online81
  “e Tragedy of the Book Industry” 
  Encoding/Decoding—Sort of 
  A Political Economy of Commodity Codes 
  e Remarkable Unremarkable 
 4 Literature as Life on Oprah’s Book Club111
 O® 
  “No Dictionary Required” 
  “It’s More About Life” 
  A Million Little Corrections 
  An Intractable Alchemy 
 5 Harry Potter and the Culture of the Copy141
  Securing Harry Potter 
  Pirating Potter 
  He-Who-Must-Be-Named 
 Conclusion: From Consumerism to Control175
  On the Verge 
  From Heyday to History and Beyond 
 Notes 
 Index 
 VIII| CONTENTS
HAVING TAUGHT COURSES on the history and cultural politics of electronic 
media for the better part of a decade, in the fall of  I decided to shi 
gears a bit. I designed a new undergraduate course called “e Cultures of 
Books and Reading,” hoping it would dovetail with a book—this book—I 
was working on at the time. As excited as I was about the subject matter, I 
couldn’t help but harbor some doubt. Would the class attract enough stu-
 dents to avoid preemptive cancellation by the university registrar? Aer all, 
experience had taught me that undergraduates, most of whom are between 
the ages of eighteen and twenty-two, would be enthusiastic to learn about 
cutting-edge digital media and would also have plenty to say about increas-
 ingly “old-fashioned” technologies, such as television. But would a class 
about book culture, oered not in a literature but in a communication 
department, spark their interest? Or would it seem too out of touch, too 
frumpy, too analog? Some days it’s easy to believe books won’t be around 
much longer. My worst fear, perhaps, was that something as mundane as 
a lack of interest in my class would simultaneously lend credence to this 
belief and eectively undercut a main argument I make here, namely, that 
reports announcing the death of books have been greatly exaggerated.
 As it turns out, I shouldn’t have second-guessed myself. To my surprise 
and delight, the course enrollment was one student shy of the maximum. 
e group was savvy about what’s been happening lately—and, in some 
cases, not so lately—in the book world. Many students professed to being 
avid book readers, well beyond what they were assigned. Some even n-
 ished a few pages of what seemed to be pleasure reading in the moments 
Acknowledgments
before our class periods began. Granted, this course was an elective; the 
extent to which their knowledge and interests can be described as typical 
of their peers is thus dicult to judge. Even so, I should have known bet-
 ter than to assume my undergraduate students hadn’t found a meaningful 
place for books in their everyday lives.
 Like these students, many people have caused me to clarify my own 
assumptions about everyday book culture during the long process of con-
 ceiving, researching, writing, revising, and nally publishing this book. e 
list of those I wish to thank must begin with Lawrence Grossberg. Larry 
helped nurture this project from its inception, displaying his characteristic 
generosity of time, spirit, and intellect. I owe a profound debt to him, one 
I have no hope of repaying, except perhaps by mentoring my students as 
skillfully and patiently as he mentored me.
 I wish to extend my heartfelt gratitude to the following teachers who 
supported my research during my years as a graduate student in commu-
 nication studies at the University of North Carolina, Chapel Hill: Marcus 
Breen for helping me to nd my bearings as a media historian; Michael 
Hardt for his rigorous reading of Marxism and contemporary theory, which 
runs like a thread throughout this book; Vicky Johnson for rst prompting 
me to imagine how television relates to books; Della Pollock for consis-
 tently reminding me that good faith and good humor are key to making 
critical intellectual work engaging for all involved; and Jan Radway for 
demonstrating how to make cultural studies and book history harmonize. 
Collectively you were—and are—my dream team.
 I also want to acknowledge the contributions, both tangible and intan-
 gible, of mentor, teacher, and friend John Nguyet Erni. It was John who rst 
introduced me to cultural studies. In doing so, he forever aected how I 
think about the everyday objects that surround us. Other friends and col-
 leagues deserve special recognition for assisting me at various stages of this 
project. Kembrew McLeod, John Durham Peters, Jonathan Sterne, and Siva 
Vaidhyanathan provided the advice, perspective, and support I needed pre-
 cisely when I needed it. My gratitude extends to the Conjunctures group 
for oering a safe space in which to try out new ideas. Charles Acland, 
Marty Allor, Anne Balsamo, Briankle Chang, Melissa Deem, Ron Greene, 
James Hay, Lisa Henderson, Gil Rodman, Greg Seigworth, Mehdi Semati, 
Jennifer Slack, Charlie Stivale, and Greg Wise have been especially helpful 
in this regard. anks are also due to Henry A. Giroux, Gary Hall, and 
Julia T. Wood for the condence they’ve displayed in my work, and to Tony 
Falzone for helping me to navigate the murky waters of permission culture.
 X| ACKNOWLEDGMENTS
While working on this book I’ve enjoyed the company of bright and 
talented colleagues at two universities. Greg Waller, my department chair 
at Indiana University, and Barb Klinger, my faculty mentor, provided both 
practical and intellectual guidance. I also want to thank my research assis-
 tant, Brian Ruh, for his diligence and exceptional organizational skills. Ste-
 phen Berrey, Ilana Gershon, Mary Gray, Michael Kaplan, John Lucaites, 
Josh Malitsky, Yeidy Rivero, Cynthia Duquette Smith, and Robert Terrill 
each deserve a shout-out not only for their friendship but also for forward-
 ing pertinent materials on book culture whenever they happened upon 
them. At Ohio University I beneted from Michael Arrington’s camarade-
 rie, Greg Shepherd’s counsel, and Je St. John’s well-tempered bibliophilia. 
An Ohio University summer research grant helped support my work on 
this book.
 I’m grateful to the publishers, editors, and reviewers of three scholarly 
journals who allowed me to audition some of the arguments I now share 
here in substantially revised and extended form. Chapter  draws heavily on 
my essay “Disowning Commodities: Ebooks, Capitalism, and Intellectual 
Property Law,” Television and New Media , no.  (August ): –. 
Chapter  includes material that originally appeared in “Cracking the Code: 
Technology, Historiography, and the ‘Back Oce’ of Mass Culture,” Social 
Epistemology , nos. – (April–September ): –. Lastly, a portion 
of chapter  was published as “A Dialectic with the Everyday: Communica-
 tion and Cultural Politics on Oprah Winfrey’s Book Club,” Critical Studies 
in Media Communication , no.  (September ): –. I wish to 
acknowledge Sage Publications, Taylor & Francis, Ltd. (http://www.tandf.
 co.uk/journals), and the National Communication Association for grant-
 ing me permission to reproduce portions of this work in modied form.
 My gratitude extends to all those at Columbia University Press who have 
had a hand in bringing this book to life. I especially wish to single out my 
editor, Philip Leventhal, not only for believing in this book but also for 
championing some of the principles it stands for. He facilitated its release 
in both hardbound form and as a Creative Commons–licensed electronic 
edition. It’s a testament to Philip’s vision, and to the vision of Columbia 
University Press, that they’ve permitted this book to deliver on one of the 
most compelling aspects of the late age of print.
 My mother, Sue Striphas, instilled in me a passion for language and 
taught me how to read—foundational life lessons too oen overlooked, 
without which this book certainly wouldn’t exist. Her contributions to this 
volume, however indirect, are nonetheless profound. For their support and 
ACKNOWLEDGMENTS |XI 
encouragement I thank my sister, Anne Striphas; my mom’s “main squeeze,” 
Rick Patterson; my godmother, Jean Frangos; my uncle, Jim Frangos; my 
cousins, George and Alexandra Frangos; and the Courtsunis family (John, 
Chris, George, and Gus); my in-laws, Carmen and Vincent Pezzullo; my 
extended family, particularly Jinny and Jerry Alpaugh; all my Goshen 
peeps; and my four-legged family members, Neptune and Ecco.
 e most important person I wish to acknowledge is my partner and 
muse, Phaedra Pezzullo. e idea for this book rst took shape long ago 
in the form of a conversation with her. She generously pored over the text 
countless times and was instrumental in helping me to cra a more pointed 
book out of a sprawling manuscript dra. Beyond all that, it is Phaedra 
who shows me why the everyday is “what is humble and solid.” Each day 
she arms for me the joy of beginning again anew. I dedicate this book to 
her, with love, respect, and gratitude.
 XII| ACKNOWLEDGMENTS
The Late Age of Print

“AN IMMINENT CULTURAL CRISIS.” at’s how the National Endowment for 
the Arts (NEA) summarized the ndings of its  report on the health of 
reading in the United States. What precipitated the agency’s grim prognosis 
was a dramatic,  percent dip it had discovered in the number of literature 
readers—dened as readers of novels, short stories, plays, or poetry. In 
 almost  percent of adults reported having read at least one literary 
work for pleasure in the preceding year. By  that gure had tumbled to 
roughly  percent and showed no sign of rebounding. With fewer than half 
of all adults in the United States reading literature, the clichéd conversation 
starter, “Have you read any good books lately?” was now more likely to elicit 
a shrug than a verbal response. Perhaps even more troubling than this shi 
was the NEA’s other main discovery: about twenty million people who in 
 reportedly had read one or more literary works no longer claimed to 
have read any at all in . In other words, adults seemed to be abandoning 
books at the alarming rate of one million people per year. Were the trend 
to continue, the NEA observed, adults in the United States would all but 
forsake the leisurely reading of literature in just y years.
 Little wonder, then, why the NEA titled its report Reading at Risk. Like 
an “at risk” child, reading seemed to be vulnerable, corruptible, and conse-
 quently in need of immediate intervention. e  sequel to the report, To 
Read or Not to Read: A Question of National Consequence, rounded out the 
picture. e agency correlated reading interest and prociency with larger 
patterns of academic, economic, cultural, and civic achievement among 
Americans of all ages. It found, for example, that literary readers were almost 
Introduction: The Late Age of Print
three times as likely to engage in volunteer or charity work than nonreaders, 
and that voting likelihood correlated positively with reading ability. On the 
other hand, the NEA also found poor reading skills among the underem-
 ployed, those who failed to nish high school, and the prison population. 
e implication was hardly subtle: without an interest in literary reading—
 which is to say of a particular type of book reading—the United States would 
end up a nation of deadbeats, dropouts, and criminals.
 To be sure, the NEA’s reports were jarring, but how surprising were 
they, really?
 For decades scholars, journalists, critics, educators, and book 
industry insiders have been sounding alarm bells about the well-being of 
reading, not to mention of books and book culture generally. Titles such 
as “e Last Book,” “e Bookless Future,” The Gutenberg Elegies, and The 
Last Days of Publishing tend to paint a bleak picture signaling the decline of 
printed books and book reading. Author John Updike summarized these 
concerns pointedly in his address at the  book industry trade gather-
 ing BookExpo America: “Book readers and writers are approaching the 
condition of holdouts, surly hermits refusing to come out and play in the 
electronic sunshine of the post-Gutenberg village.”
 Ours, evidently, is an 
age in which the buzz of electronic media predominates. Amid the inces-
 sant 	ow of twenty-four-hour radio and television, the visual and sonic 
entropy of digitally enhanced cinema, the dizzyingly connective Internet 
maze, the kaleidoscopic intensity of digital gaming, and the frenetic pace 
at which new media of all stripes seem to shape the patterns of our daily 
lives, it seems dicult to imagine books shouldering much world-historical 
responsibility anymore.
 e familiar story of the morbidity and decline of printed books is not, 
however, the one driving this book. While it would be a mistake to ignore 
these and other changes in book culture, there’s ample evidence to suggest 
that books have played—and will continue to play—an important role in 
shaping the syntax of everyday life. Indeed, books arguably have enjoyed 
something of a renewal of late. In the last y years or so retail booksell-
 ing has reached unprecedented proportions. Innovative systems for cod-
 ing, cataloging, distributing, and tracking books have been implemented. 
Book clubs have enjoyed a resurgent public prole. Moreover, the book 
trade has globalized more intensively than ever before. In this book I ques-
 tion commonsense understandings of a crisis of book culture. Books aren’t 
as imperiled as some critics believe, and in some ways they might even 
be thriving. ey continue to serve—sometimes in new ways, sometimes 
in traditional ones—as “equipment for living,” to quote Kenneth Burke’s 
2| INTRODUCTION
memorable phrase. In other words, books remain key artifacts through 
which social actors articulate and struggle over specic interests, values, 
practices, and worldviews.
 Still, critics on all sides seem to agree that something has changed. e 
culture of books has been shiing—and continues to shi—under our col-
 lective feet. e relatively small and genteel publishing houses of the early 
twentieth century seem quaint compared to the cutthroat multimedia con-
 glomerates that now control an estimated  percent (and counting) of the 
book trade in the United States. e so-called paperback revolution of the 
s seems to have lost much of its revolutionary fervor, given the ubiquity 
of paperback publishing today. Local independent bookstores seem imper-
 iled by their geographically promiscuous corporate counterparts. Televi-
 sion personalities command unprecedented authority to make or break 
books. Whether one believes the relationship between printed books and 
other media to be contrary, complementary, or some combination of both, 
books exist in a more densely mediated landscape than ever before.
 is dynamic chapter in book history—in which books remain a vital 
if slippery and perhaps not quite as central a force in the shaping of domi-
 nant and emergent ways of life—deserves a name. Jay David Bolter dubs it 
the “late age of print.” While I’m reluctant to use this phrase to describe an 
epoch or historical totality, it does capture the odd, simultaneously con-
 spicuous and elusive character of books today. e late age of print, Bolter 
explains, consists of “a transformation of our social and cultural attitudes 
toward, and uses of, this familiar technology. Just as late capitalism is still 
vigorous capitalism, so books and other printed materials in the late age 
of print are still common and enjoy considerable prestige.” A refresh-
 ingly modest concept, the late age of print underscores the enduring role 
of books in shaping habits of thought, conduct, and expression. At the 
same time, it draws attention to the ways in which the social, economic, 
and material coordinates of books have been changing in relation to other 
media, denser forms of industrial organization, shiing patterns of work 
and leisure, new laws governing commodity ownership and use, and a host 
of other factors. e phrase points up the tense interplay of persistence and 
change endemic to today’s everyday book culture without necessarily pre-
 suming a full-blown crisis exists. More to the point, the phrase underscores 
the fact that we’re living in a period of transition in which books and book 
culture seem the same, only they are somehow dierent.
 I’m neither prepared to write an elegy for printed books, nor am I pre-
 pared to make the claim that little has changed—or should have changed—
 THE LATE AGE OF PRINT |3 
in the cultures of books over the past twenty-ve, y, hundred, or ve 
hundred years. I genuinely value books, especially printed ones. I’m sur-
 rounded by them as I write these words. Nevertheless, the purpose of The 
Late Age of Print isn’t to make a fetish of books. A substantial number of 
books about books have been published over the last decade or so, many of 
which rhapsodize about book collecting and care, the inveterate passion for 
reading, the wonder of libraries and bookstores, the highs imparted by the 
smell and texture of printed books—in a word, what Nicholas A. Basbanes 
admiringly calls “bibliomania.” is book isn’t one of them, at least not 
in any straightforward way. Singularly armative narratives about books, 
though oen personally moving and poetic, can obscure book history’s 
more sinister side. One person’s bibliomania oen depends indirectly on the 
exploitation of another’s labor. It may also depend on potentially damaging 
forms of social and epistemological exclusion that 	ow from privileging the 
printed word over other, more fully embodied forms of expression.
 By the same token, I’m not cynical enough to suggest that printed books 
are anachronisms whose longevity only hampers our achieving a sublime 
digital future. Anachronisms aren’t things. ey’re performative utter-
 ances whose force empowers people to sidestep dicult questions about 
the being of time and to install themselves as gatekeepers of temporal pro-
 priety. Hence, there are no anachronisms, only ways of seeing things as 
anachronisms. Whenever common sense tells us that printed books are 
dusty holdovers from the pre-electronic, analog era, we would do well 
to change our frame of reference. Books are artifacts with a deep and abid-
 ing history that belong in and to our own age—no more and no less so 
than 	at-screen televisions, MP players, computers, and other so-called 
cutting-edge technologies.
 If this book neither declares that there is a crisis nor denies major his-
 torical shis, if it neither rejoices in printed books nor aspires to bid them 
a fond farewell, then what, exactly, is its intention? First, it explores the his-
 tory and conditions by which books have become ubiquitous and mundane 
social artifacts in and of our time. It’s worth remembering that as recently 
as the mid-nineteenth century many people living in the West still consid-
 ered books to be rarities. According to Raymond Williams, “It is only in 
our own century [the twentieth], and still in incomplete ways, that books 
began to come with any convenience to the majority of people.” Particular 
books may be noteworthy—even precious—for one reason or another, but 
for many of us today books are also ubiquitous, accessible, and compara-
 tively mundane things. How did we get from there to here?
 As Williams 
4| INTRODUCTION
well knew, the everydayness of books belies a long, complicated, and still 
unnished history, one intimately bound up with all of the following: a 
changed and changing mode of production; new technological products 
and processes; shis in law and jurisprudence; the proliferation of culture 
and the rise of cultural politics; and a host of sociological transformations, 
among many other factors. is book is about the prevalent and pedestrian 
character of books today and, more important, about a broad set of condi-
 tions leading to their constitution as such.
 is rst story largely turns on the relationship of the past to the pres-
 ent. e second story, which overlaps partially with the rst, concerns the 
relationship of the present to the future. e everyday character of books 
has emerged gradually, unevenly, and in some respects paradoxically, for 
it has occurred alongside a general loosening of what Williams calls “the 
dominant relations of print.” By this I assume he means something along 
the lines of the late age of print, for he acknowledges “the new cultural 
period we have already entered.”
 But what, exactly, are this period’s condi-
 tions of possibility? What are its dening characteristics beyond the per-
 sistence of printed books and people’s changing attitudes toward them? 
e challenge in answering these questions stems from what, I contend, is 
this period’s diuseness. e late age of print encompasses both dominant 
and emergent values, practices, and worldviews. As such, it continues to 
take shape in the present even as it opens out onto the future. In this book I 
attempt to glimpse the contours of the late age of print in some of the most 
prosaic activities characteristic of book culture today: browsing around a 
large retail bookstore; selling books online; scanning a book’s bar code at 
the checkout counter; reading and discussing a popular work with a group; 
waiting on a line to buy a hotly anticipated best seller; and creating spin-
 os based on popular literary characters, to name just a few.
 From electronic books and book superstores to online bookselling, and 
from Oprah Winfrey’s book club to Harry Potter, this book moves among 
some of the most prominent—indeed, commonplace—aspects of everyday 
book culture today. Its aim is not only to map the prevalent and pedestrian 
character of books but also to explore what their everydayness might tell us 
about a gathering conguration of politics, economics, law, culture, social-
 ity, and technology. More specically, I argue that books were integral to 
the making of a modern, connected consumer culture in the twentieth 
century, and that today they form a key part of consumer capitalism’s slow 
slide into what I call, following Henri Lefebvre, a “society of controlled 
consumption.”
 THE LATE AGE OF PRINT |5 
Bottom Lines
 e connection between books and people’s everyday economic activities 
is a critically important one. Yet for a large number of people outside the 
book industry—and even for some insiders—the link may be somewhat 
dubious. People buy and sell books all the time. ey’ve done so for genera-
 tions. Still, conventional wisdom says there’s something more to them—
 something that sets books apart from, say, light bulbs, DVDs, automobiles, 
and other mass merchandise for which people pay good money. Laura J. 
Miller sums up the matter succcinctly: “Books, as storehouses of ideas and 
as a perceived means to human betterment, have long been viewed as a 
kind of ‘sacred product.’” e value of books would seem to lie, rst and 
foremost, in their capacity for moral, aesthetic, and intellectual develop-
 ment, and only secondarily—if at all—in the marketplace. What makes a 
“good” book good—or, rather, what makes books good—is their purported 
ability to transcend vulgar economic considerations for the sake of these 
loier goals.
 e notion that books belong at a signicant remove from the realm of 
economic necessity is one of the most entrenched myths of contemporary 
book culture. By “myth” I don’t mean a falsehood but rather a particu-
 larly generative type of communication that trades on common sense. For 
example, several book industry insiders have suggested that an unremit-
 ting concern for the economic bottom line took hold in their trade in the 
s or s, following a spate of mergers and acquisitions that brought 
some of the most esteemed publishing houses under corporate control. 
Before that ideas and artistry led the way. What’s important about these 
accounts is not that they’re inaccurate but rather that they’re inadequate. It 
may be true that the publishing industry of today pays more attention to 
prots and losses than the industry of forty or y years ago, but this state-
 ment can hardly be taken to mean that the book industry had subordinated 
economics up to that point. Rather, it registers the degree to which certain 
economic realities of the book trade have come to be seen as so customary, 
so banal, as to be overlooked almost entirely today.
 It may be that the “crisis” of books is linked not only to purported 
decreases in the amount of reading but also to people’s misgivings about—
 or, more accurately, their lack of historical perspective on—the economic 
organization of the book trade. e work of Lucien Febvre and Henri-Jean 
Martin is particularly instructive in this regard. In their pathbreaking study 
The Coming of the Book they paint a detailed portrait of the intimate and 
6| INTRODUCTION
enduring relationship between capitalist economics and book culture, writ-
 ing that “from its earliest days printing existed as an industry, governed by 
the same rules as any other industry.” ey add that most of those who have 
been involved in the production, distribution, and sale of printed books 
have tended to treat them—if not in theory then most certainly in prac-
 tice—as “piece[s] of merchandise which [they] produced before anything 
else to earn a living.”
 Books may connote and sometimes even provide for 
leisureliness, erudition, and a modicum of distance from the exigencies of 
daily life. at said, one mustn’t lose sight of the fact that they’ve long been 
tied to people’s immediate economic realities.
 is point holds true even for those not in the book industry’s employ. 
Book publishing was one of the rst large-scale industries to coalesce as 
such, and it did so in part by pioneering the rationalization and standard-
 ization of mass-production techniques. Its voluminous output—as many as 
twenty million books in the age of incunabula alone—depended not only 
on the successful implementation, diusion, and uptake of a new technol-
 ogy (print) but also on new ways of organizing labor practices, class rela-
 tions, and bodily habits within and beyond the print shop. To wit, the 
book industry was among the rst to embrace what was, even as late as the 
seventeenth century, a relatively novel form of compensation: hourly wage 
labor. Coupled with a more ecient production process, the move toward 
an hourly wage eectively boosted the creation of surplus value for master 
printers and their nanciers. At the same time, it constrained seriously the 
socioeconomic mobility of journeymen and apprentices, eventually—and 
not without resistance—proletarianizing members of both groups.
 Bene-
 dict Anderson’s expression “print-capitalism” aptly describes the close kin-
 ship books (and other types of printed matter) have long shared with the 
strategies of capitalist accumulation. In the union of these elements one 
can glimpse the beginnings of what, in both our own century and the pre-
 ceding one, have proven to be some of the signature features of the worka-
 day world.
 Consider the fact that books were among the very rst commercial 
Christmas presents. Not only that, but they were integral to the develop-
 ment of a modern Christmas holiday primarily organized around famil-
 ial gi exchange. In the second quarter of the nineteenth century there 
emerged in the United States a new genre of books: gi books. ese 
special anthologies, which publishers released on the cusp of the Christ-
 mas season, consisted of poetry, prose, illustrations, and, typically, a cus-
 tomizable bookplate. e popularity of gi books as Christmas presents 
is attributable to many factors, chief among them their status as mass- 
THE LATE AGE OF PRINT |7 
produced merchandise. Indeed, industrial production not only facilitated 
their availability en masse at the appropriate moment but, even more 
important, provided for their reception as tokens of intimacy and aec-
 tion in at least two ways. First, a gi giver had to select from among many 
editions the one that best suited the recipient. Making the correct choice 
wasn’t easy since publishers produced a range of volumes, each targeted 
to individuals belonging to a particular social set. Selecting a mass-
 produced consumer good, in other words, became a meaningful expression 
of one’s consideration and goodwill in no small part through the popularity 
of gi books. Second, the bookplates allowed the gi giver the opportu-
 nity to further personalize his or her selection, for they generally included 
a small amount of blank space upon which to pen an inscription. ese 
pages, however, were preprinted at the factory, again suggesting a blurring of 
boundaries between mass industrial production and personal sentiment. 
In any case, these examples illustrate the crucial role that books played in 
turning Christmas into a consumerist holiday. “Publishers and booksellers 
were the shock troops in exploiting—and developing—a Christmas trade,” 
writes Stephen Nissenbaum, “and books were on the cutting edge of a com-
 mercial Christmas.”
 Books not only helped give rise to what’s become the capitalist holiday 
par excellence but they also “were on the cutting edge” of a broader and 
more fundamental economic transformation that occurred as the nine-
 teenth century 	owed into the twentieth. By this I mean the gradual trans-
 formation of capitalism from a form in which agriculture and intracapitalist 
exchange were primary engines of economic accumulation to one in which 
economic vitality increasingly hinged on working people’s consumption 
of abundant, mass-produced goods. Books—along with sewing machines, 
pianos, and furniture—were among the very rst items that people pur-
 chased with the aid of a resource newly extended to them toward the end 
of the nineteenth century, namely, consumer credit.
 Although the practice 
of buying consumer goods on credit harbored negative connotations at the 
time of and even well aer its introduction, an attractive set of books was 
considered by many to be a more or less acceptable credit purchase. Much 
like a sewing machine, it was assumed to be a productive investment rather 
than a frivolous purchase. Clearly, the moral value many people attribute 
to books provided an alibi for their existence as mass-produced merchan-
 dise. Books consequently became a test case for debt-driven purchasing, an 
activity that’s proven to be a lasting and even prosaic aspect of contempo-
 rary consumer culture.
 8| INTRODUCTION
us, The Late Age of Print explores not only how books have become 
ubiquitous social artifacts but also the cultural work involved in trans-
 forming them from industrially produced stu into “sacred products” (and 
sometimes back again). One way to think about this process is to con-
 sider the tension surrounding the word “commodity.” On the one hand, it 
can refer to generic wares or an undierentiated product, typically in large 
quantities, where there’s no attempt to distinguish one item from another of 
its kind on the basis of, say, who produced it. is understanding of com-
 modities operates in places like the Chicago Board of Trade and the New 
York Mercantile Exchange, where traders buy and sell futures on soybeans, 
wheat, heating oil, steel, livestock, and other staples. On the other hand, 
there is the Marxist understanding of commodity, “a very strange thing, 
abounding in metaphysical subtleties and theological niceties.”
 Accord-
 ing to this view, what may have started out as a more or less generic, useful 
thing assumes a unique and almost otherworldly quality. is occurs as 
goods multiply within the context of their mass manufacture, which tends 
to dissociate the value of specic items from the personalities of the work-
 ers who produced them. Marx writes: “Value, therefore, does not have its 
description branded on its forehead; it rather transforms every product 
of labour into a social hieroglyph”. By this he means that specic goods 
take on an identity or life of their own seemingly independent of human 
involvement, which then becomes an abstract index of their value. Instead 
of favoring either of these denitions of commodity, I wish to locate books 
in the tension between them. What interests me are those moments in 
which they’re treated either as generic stu or as hallowed objects, as well 
as the labor it takes to transform books from the one into the other. is is 
nothing other than the work of culture.
 Edges
 e everyday is a central organizing motif of this book. In its conventional 
sense the term generally denotes a matter of routine, or the way things 
simply are, as in the sentence “I take my coee with cream and sugar every 
. . . single . . . day.” is is a useful, rst approximation of a denition. Here 
“everyday book culture” refers to a range of run-of-the-mill meanings, val-
 ues, practices, artifacts, and ways of life associated with books. ese char-
 acteristics are the “givens” of book culture, as it were. eir familiarity oen 
THE LATE AGE OF PRINT |9 
makes them recede into the deep background of experience, so that at rst 
glance—and maybe even aer a second look—they’re apt to seem bor-
 ing or unremarkable. (Why do books have copyright pages? What allows 
me to pass along a book once I’ve purchased it? Why all those codes and 
symbols on the backs of most books?) Henri Lefebvre puts it nicely when 
he describes this facet of the everyday as “what is humble and solid, what 
is taken for granted and that of which all the parts follow each other in 
a regular, unvarying succession.” Or, as Paddy Scannell eloquently puts 
it: “It is essential for ordinary existence that the meaningful background 
remains as the background in order to preserve everyday life as an environ-
 ment in which each and every one of us can operate eectively by virtue 
of its utterly normal, taken-for-granted, known-and-familiar, yet deeply 
meaningful character. is meaningfulness must appear, in eect, as its 
opposite. If we could grasp it in its fullness its roar would overwhelm us.” 
e everyday is what can be counted on, and as such its consequentiality 
can easily be overlooked or even forgotten. It’s kind of like trusted friends, 
who are there for us day in and day out. It’s as though they’ve always been a 
part of our lives, and the meaningfulness and stability they provide may not 
fully register until they’re gone.
 My use of “everyday” begins from this (forgive the redundancy) every-
 day understanding of the word, though ultimately my aim is to trouble the 
sense of givenness it evokes. Instead of taking the everyday for granted, I 
follow Rita Felski in wondering how we “conduct our daily lives on the basis 
of numerous unstated and unexamined assumptions about the way things 
are, about the continuity, identity and reliability of objects and individu-
 als.” I not only investigate what people’s specic habits of thought, con-
 duct, and expression are with respect to books, but, in a more critical vein, 
I trace some of the key conditions under which those habits are produced, 
reproduced, and possibly transformed. is approach leads me to question 
how books and book culture become intelligible at the level of the everyday, 
as everyday, beyond people’s immediate experiences with them.
 Although in this book I may appear to focus on contemporary book cul-
 ture, in signicant respects this is only nominal. What interests me are the 
legal codes, technical devices, institutional arrangements, social relations, 
and historical processes whose purpose is to help secure the everydayness 
of contemporary book culture. eir inner workings and, in some cases, 
even their existence may be unknown or irrelevant to all but a small minor-
 ity of insiders. Nonetheless, they powerfully aect what a majority of people 
considers normal, mundane, or run-of-the-mill about books today. In his 
study of radio and television broadcasting routines Scannell oers a useful 
10| INTRODUCTION
analog to what I’m getting at when he states that their everydayness “came 
to require . . . an immense institutional structure, the skills of thousands of 
people all geared towards the provision of programme services in such a 
way that they would appear as no more than what anyone would expect, as 
what anyone would regard as their due, as a natural, ordinary, unremark-
 able, everyday entitlement.” In a similar vein, a key question I want to ask 
is: How have books come to be perceived as “everyday entitlements,” that is, 
objects that pretty much can be counted on to be wherever and whenever 
we expect them to be?
 Like “everyday,” the term “book” is also deceptively straightforward. It 
can obscure as much as—if not more than—it reveals. Most of us expect 
certain things from books, like covers; paper pages assembled neatly into 
versos and rectos; printed characters, illustrations, and other graphical 
signs; chapters; readerly amenities including title pages, tables of contents, 
and indexes; and more. John Updike has remarked that “books tradition-
 ally have edges.” In other words, there seems to be a certain solidity and a 
literal boundedness to the objects most of us call books. is explains why 
both scholars and nonscholars alike routinely use a generic term—“the 
book”—to refer to these objects. Yet that solidity belies the history of books, 
one whose only constant is the technology’s relentless metamorphosis.
 Books conventionally have edges, but they don’t necessarily possess 
them. For all practical purposes people today tend to treat books—with 
the exception of anthologies—as if they were discrete, closed entities.
 is 
hasn’t always been the case. In the rst century of printing in the West, it 
wasn’t uncommon for a single bound volume to contain multiple works. 
One could hardly consider these books to be closed, much less objective 
in the sense of being contained, given how the practice of their assem-
 bly—what, with some trepidation, we might call their form—provided for a 
range of textual juxtapositions. (e Bible is perhaps the most famous and 
enduring example of this mode of presentation.) Similarly, nearly all books 
that present-day consumers buy or borrow are nished works in the sense 
that they arrive without any need of additional manufacture. is charac-
 teristic is also a convention—and a somewhat recent one at that. To save 
on shipping costs, printers frequently sent unbound books to merchants, a 
practice that continued in earnest at least into the eighteenth century.
 In 
fact, the practice of selling unbound books lingered into the rst half of the 
twentieth century, though by then it had less to do with conducting busi-
 ness on the cheap. Custom-bound books had become marks of distinction 
in an age of ascendant mass manufacture, connoting the objects’ rarity and 
their owners’ prestige. In any event, precisely when in the course of their 
THE LATE AGE OF PRINT |11 
printing, shipping, sale, and subsequent binding these objects denitively 
became books remains an open question. Maybe they were books all along. 
If so, then the word “book” denotes not so much a hard-edged product 
than a supple, diuse, and ongoing process.
 Reading is another aspect of books that is generally taken for granted. 
ough people undeniably engage in acts we call reading (you happen 
to be doing so right now), the verb “read” is about as vague as the term 
“book.” Silently or out loud? Sight-reading or subvocalization? Alone or in 
a group? Linearly or in a hopscotch pattern? Closely or skimming? Where 
and for how long? What level of attention or comprehension? In conjunc-
 tion with what other media, if any? ese questions suggest that read-
 ing is an intricate, multifarious activity, one that varies signicantly across 
time and space. Little wonder, then, why Nicholas Howe has suggested that 
“read” and “reading” are among the most complex words in the English lan-
 guage—so complex and socially signicant that they’re worthy of Raymond 
Williams’s list of cultural keywords. In the present study reading denotes a 
range of techniques and activities whereby individuals and groups interact 
with the manifest content of books. Given the diverse skill sets and social 
relationships to which the word “reading” can refer, the more cumbersome 
construction “reading practices” might be more appropriate.
 However it’s dened, reading doesn’t exhaust the range of possible uses 
of books. ough I tend to take good care of my books, two of them—which 
I’ve neither read nor intend to—currently prop up a bookcase, which was 
damaged during a move. For me these books serve a utilitarian function, 
nothing more; they will only ever be potentially semiotic. Some people 
even keep sizable libraries on hand, despite having read practically none 
of the volumes in their collection. ey use their libraries to convey an air 
of bookishness or accomplishment, or simply to ll up what would oth-
 erwise be empty shelf space. Still others use books to regulate and repel 
the incursions of others. For instance, Janice A. Radway has shown how 
the simple presence of a romance novel in a woman’s hands can convey the 
impression to those around her that “this is my time, my space. Now leave 
me alone” regardless of whether she’s actively engaged in reading it. Books 
are more than just things people read. ey’re also props, part of the décor, 
psychological barriers, and more.
 Ultimately, then, this book tends to decenter reading. My purpose in 
doing so is to provide a more detailed picture of the ways in which people 
use books beyond treating them as vessels for meaningful, imaginative, 
or communicative encounters. I particularly want to explore the “circula-
 tion” of books since too oen they conjure little more than images of col-
 12| INTRODUCTION
lectables or keepsakes. ey can sit on shelves for years, decades, or even 
longer gathering dust—or worse. Similarly, the phrase “curl up with a good 
book” suggests that reading is a physically languid activity—one best car- 
ried out under a heap of comfy blankets. Yet the fact of the matter is 
that books move, especially—but not exclusively—in the age of their mass 
reproduction.
 From publisher to printer, binder, distributor, and bookseller; from 
library to borrower and back again; from family member to friend, col-
 league, and acquaintance; from hard copy to microlm, photocopier, and 
scanner; from garage sale to second-hand store and beyond, books circulate 
widely. For some people their circulation’s been a boon, providing relatively 
easy—and in some cases cheap and even free—access to what might be 
described as public resources. For others their circulation begets conster-
 nation. For example, those who have invested signicant time, energy, and 
resources in bringing these intellectual properties to market oen lobby 
insistently for measures to limit their circulation. With the globalization of 
the book trade, moreover, some people have come to resent the intrusion of 
books originating from foreign shores, especially when they seem to edge 
out locally produced works. Finally, for those knee deep in the trenches of 
distribution circulation poses countless logistical quandaries, not the least 
of which is how to keep tabs on millions of volumes each and every day. 
ese brief examples suggest that the circulation of books correlates with 
specic values, practices, interests, and worldviews, which is just another 
way of saying that there’s a politics to circulating books. In The Late Age of 
Print I am interested in the ways in which everyday practices of circulat-
 ing books can both occasion and embody struggles over particular ways 
of life.
 Sites
 e approach of this book is strategically eclectic. Although it dwells where 
the history of media, technology, ideas, and mass culture all overlap, it isn’t 
a work of history per se. It addresses the sociology of books and reading, 
yet it’s not exactly a work of sociology. Although it ranges from literary the-
 ory and criticism to political economy and critical legal studies, it’s a work 
proper to none of these elds. It’s a book about communication, albeit one 
whose focus exceeds questions of communicative practice. What this book 
assuredly is is a work of cultural studies. Drawing on an interdisciplinary 
THE LATE AGE OF PRINT |13 
ensemble of theories and methods, it explores how, why, and for whose 
benet books and book culture become politicized in specic contexts.
 e artifacts we call books naturally occupy an important place in this 
study. Given my approach, though, I am less interested in these artifacts 
in themselves than I am in what Elizabeth Long has called their “social 
infrastructure.”
 e latter is best imagined as a network composed of 
intersecting material, technical, interpersonal, institutional, and discur-
 sive relations. It provides for the production, distribution, exchange, and 
consumption of books, as well as for how people come to understand their 
uses and meanings at the level of the everyday. In more concrete terms, 
the social infrastructure of books determines—albeit never once and for 
all—the following: the physical and epistemological boundaries of books; 
the channels through which and the protocols by which producers, dis-
 tributors, and consumers communicate about and convey books and the 
hierarchies by which individuals and groups come to value specic types 
of, and places associated with, books over others. My focus on the late age 
of print leads me to stress those infrastructural elements that have emerged 
roughly since the s.
 Each of the ve main chapters of this book points to a topic rich enough 
for a book-length study in itself. I’ve opted to forgo a more intensive inves-
 tigation of this kind, however, instead preferring to engage in a more exten-
 sive examination of everyday book culture. Intensive research lends itself 
well to exploring a particular object in greater depth, though it risks down-
 playing the extent to which that object connects to something and how. 
e dierence between intensive and extensive research, in other words, 
is the dierence between situating an object in context and treating the 
context—a multiplicity of elements—precisely as one’s object of study. 
Both types of research doubtless have their advantages, though the latter 
may lend itself better to representing complexity, contingency, contradic-
 tion, and change than the former. An extensive approach also lets me tell 
interrelated, although not entirely congruous, stories about the historical 
constitution of everyday book culture in the late age of print. Each chapter 
comprises a layer that partially overlaps with and conditions each of the 
others, so that the narrative of the book accumulates gradually, unevenly, 
and, like sediment in a river, shis along the way.
 In more concrete terms, each of the main chapters focuses on a particu-
 lar facet of contemporary book culture, or what I prefer to call a “site.” By 
this I don’t mean a xed object or a bounded geographical locale. Rather, 
sites are “pressure points of complex modern societies.”
 ey’re simulta-
 neously singular and plural—singular in the sense that they have a de-
 14| INTRODUCTION
nite character and value and plural in the sense that these attributes are 
determined only in relation to other sites, though never once and for all. 
Each chapter begins from a particularly charged site of contemporary book 
culture in which books and people’s relationships with them become politi-
 cized. I then proceed to trace some of the key historical conditions leading 
to the emergence of each of the ve sites, in addition to the ways in which 
they’ve collectively come to dene everyday book culture’s most numbingly 
repetitive and most splendidly transformative qualities. is diversity of 
foci allows me to move between spheres of book production, distribution, 
exchange, and consumption instead of privileging one of these aspects over 
any of the others. e end result is a dynamic investigation of the social 
and material circuitry not only through which books are constantly travel-
 ing but without which books as many people now know them probably 
wouldn’t exist at all.
 Even more concretely, I try to discern recurrent patterns according to 
which books are discussed in professional, popular, and more quotidian 
discourse. I draw primary source materials on the status of book culture 
from book industry trade journals, in addition to the local and national 
news media. I examine recently published memoirs and related accounts 
that re	ect on a century’s worth of changes in the U.S. book industry. I 
engage the voices of people who have—and, in some cases, have not—
 decided to make books and reading an integral aspect of their daily lives. 
My research encompasses television shows and bric-à-brac from the popu-
 lar media that say something about books, everyday life, and the late age of 
print. I also look at imposter editions of popular literary titles, in addition 
to exploring the ways in which legislation and court cases aect these and 
other patterns of book circulation and reception.
 Research into more than one medium has a tendency to devolve into 
hackneyed sloganeering (e.g., “TV kills books”), whereas medium-specic 
research at best can yield only a vague impression of the complexity of an 
increasingly crowded media landscape. Accordingly, I have been guided 
by the principle of “intermediation,” a term I have borrowed from Charles 
R. Acland to describe the complex relations that media share in deter-
 minate historical conjunctures. Intermedial relations exceed the “reme-
 dial,” a term that Jay David Bolter and David Grusin use to describe the 
ways in which so-called new media borrow and adapt formal elements 
from older media. Moreover, they dier from “intermedia,” an idea devel-
 oped by the noted Fluxus artist Dick Higgins to describe hybrid artistic 
“works which conceptually fall between media that are already known.” 
In a more armative vein, the principle of intermediation is grounded in 
THE LATE AGE OF PRINT |15 
three main propositions: rst, media shouldn’t be isolated analytically from 
one another; second, the relationships among media are socially produced 
and historically contingent rather than given and necessary; and, third, 
media rarely if ever share one-dimensional, causal relationships. Rather 
than resigning ourselves to writing insular histories of what some believe 
either explicitly or implicitly to be a medium in decline, intermediation 
pushes us to assume a less defensive posture. It compels those of us inter-
 ested in the recent history of books to account for the technology’s contem-
 poraneity and to stress both its contrariety to and complementarity with an 
abundance of other—equally timely—media.
 Chapter  presents a critical history of the conditions of possibility and 
broader eects of the artifacts some believe to be sounding a death knell 
for printed books, namely, their electronic counterparts, e-books. ough 
I focus on the relationship they share with printed books, on the whole 
I’m less concerned with the extent to which the former may be a worthy 
replacement for the latter. Instead, I examine the emergence of e-books 
in relation to public relations campaigns, litigation, legislative initiatives, 
and other technologies—all of which have helped call into question the 
circulation of printed books and, implicitly, that of other mass-produced 
consumer goods. rough the technology of e-books, cultural producers 
have problematized the notion that a majority of people ought to own these 
goods, not to mention the assumption that producers must relinquish in 
perpetuity their rights to the goods they sell. E-books thus portend a shi 
away from the widespread private ownership of salable consumer goods to 
the periodic licensing of intellectual properties—representing a signicant 
shi to a foundational logic of consumer capitalism.
 We’re oen told that independent booksellers are the guardians of good 
taste, cultural diversity, and grassroots community. Economics is a neces-
 sary, if unpleasant, aspect of their day-to-day aairs, but it’s certainly not 
what drives them. Corporate booksellers, on the other hand, are predatory, 
prot-obsessed giants whose business practices threaten to transform the 
mindful art of bookselling into something akin to theme park management. 
is story is like a broken record, but what does it really tell us about the 
politics of bookselling in the United States? Chapter  considers the con	ict 
between independent and corporate booksellers and dwells on the condi-
 tions leading to the enlargement of the scope and scale of bookselling in the 
twentieth century. It also focuses on a specic corporate bookstore located 
in Durham, North Carolina. I explore the store’s embeddedness in a local 
dynamics of race and class and show how its history cuts against the grain 
16| INTRODUCTION
of prevailing wisdom about the politics of retail bookselling in the United 
States.
 e enormous growth in bookselling raises an important question: 
How has the book industry managed to keep up and at what cost? Chap-
 ter  presents a history of the technical processes and labor necessary to 
facilitate large-scale book distribution, or the back-oce systems by which 
books have come to pervade everyday life. e heart of this chapter pro-
 vides a history of the International Standard Book Number (ISBN), which 
the book industry implemented to regularize communications, rationalize 
distribution, and coordinate operations across the industry as a whole. e 
chapter ends with a critical look at online retailer Amazon.com’s distribu-
 tion apparatus, which weds ISBNs and other product codes to a massive 
physical and technical infrastructure. e company’s fast-paced, ultraef-
 cient workplace reveals how the everydayness of books depends not only 
on sophisticated digital technologies but also on intensive work processes 
for those employed in the area of book distribution.
 Since the launch of her book club in , television talk show host Oprah 
Winfrey has emerged as one of the key arbiters of bibliographic taste in the 
United States. Millions of people routinely swear by Winfrey’s selections, 
much to the chagrin of established literary authorities. Chapter  explores 
why Oprah’s Book Club has proven to be a source of inspiration and alarm. 
It dwells on the club’s 	air for connecting book reading with women’s every-
 day lives, a talent that’s yielded a distinct—and at times controversial—set 
of protocols by which to judge and read books. Hence Oprah’s Book Club 
is a compelling site in which to scrutinize how the politics of reading, hier-
 archies of cultural value, structures of authority, and relations of gender all 
converge and work themselves out at the level of the everyday. It also pro-
 vides an opportunity to re	ect on an overlapping set of concerns, namely, the 
oen vexed, intermedial relationship of books and TV.
 Issues pertaining to the circulation of books and to the politics of intel-
 lectual property form the crux of chapter . It details how, where, when, 
and among whom the popular Harry Potter book series moves. Almost as 
captivating as the Potter stories themselves are the eorts of the rights hold-
 ers to micromanage the release of each new installment and to police the 
appropriation of copyrighted and trademarked Potter material in a global 
context. e success of the Potter book series thus raises important ques-
 tions about originality, propriety, reproducibility, and the global 	ow of 
commodities (in both senses of the term) in the late age of print. Who gets 
to dene what counts as an acceptable or unacceptable appropriation of 
THE LATE AGE OF PRINT |17 
another’s intellectual property? What happens to popular artifacts once 
they move across geographical boundaries and into new legal and political-
 economic contexts? I argue that Harry Potter has much to tell us about the 
ways in which the once arcane world of intellectual property has come to 
inltrate and invest the practice of everyday life.
 e conclusion to this book explores what these ve sites can collectively 
teach us about politics in the late age of print. It begins by revisiting the role 
that books and book culture played in the rise and consolidation of con-
 sumer capitalism in the second and third quarters of the twentieth century. 
It next recapitulates how key aspects of consumer capitalism—particularly 
the notion of consumer sovereignty—have been problematized over the 
last thirty to y years by agents in the employ of capitalist accumulation. 
Lastly, I contend that in the late age of print emergent techniques of control 
increasingly impinge on the creative ways in which people have for decades 
made use of books and other mass-produced consumer goods. As such, 
it’s a period in which a particular kind of politics—cultural politics—must 
confront new challenges and constraints.
 18| INTRODUCTION
AT EXACTLY 12:01 A.M. on March , , Simon & Schuster began an 
experiment: the publisher released best-selling author Stephen King’s rst 
digital electronic book, or e-book, the sixty-seven-page novella Riding the 
Bullet, on the Internet. By : p.m. on the eenth, an estimated half 
million people had downloaded King’s story, prompting Jack Romanos, 
Simon & Schuster’s president, to declare the experiment a resounding suc-
 cess: “We believe the e-book revolution will have an impact on the book 
industry as great as the paperback revolution of the ’s.” Later that year, 
the soon-to-be notorious accounting rm of Arthur Anderson joined the 
celebration of e-books. In a dubious feat of actuarial prowess, Anderson’s 
consultants predicted that by  no less than  percent of all books sold 
in the United States would be in electronic form. It appeared that the dusty 
old era of printed books was nally poised to give way to a sublime digital 
future.
 Several years and a healthy dose of cynicism later, it seems clear that 
these heady claims about e-books were suused with the same millennial 
hopes and dreams that had helped fuel the late s dot-com boom and 
its accompanying faith in a resplendent technofuture. Despite the eorts 
of Stephen King, Simon & Schuster, and Arthur Andersen to locate them-
 selves within the vanguard of an e-book revolution, the latter hasn’t quite 
reached the fevered pitch that book industry insiders had anticipated. e 
turning point seems to have occurred around  when, in the words 
of Publishers Weekly, the book industry trade magazine, e-book denizens 
faced a “reality check.” Sluggish sales and the economic downturn follow-
 1 E-Books and the Digital Future
20| CHAPTER 1
 ing the / terrorist attacks in the United States led many hardware manu-
 facturers and e-book publishers to divest themselves of their interest in 
e-books. eir doing so followed on the heels of Stephen King’s decision, in 
December , to discontinue writing his second e-book, The Plant, aer 
the number of those who had downloaded installments from his Web site 
without paying had grown too high by his estimation.
 Still, interest in and sales of e-books have rebounded of late. A  
report by the Open E-book Forum found that close to a million e-books 
had been sold in , generating nearly  million in revenue; the rst 
half of  saw healthy, double-digit increases in units of sale over the 
preceding year. A second report, compiled by the Association of American 
Publishers, showed more modest gains of nearly  million in e-book sales 
among the top eight trade publishers. Of course, these reports don’t account 
for the innumerable e-books that people acquire for free from sites such as 
the University of Virginia Library’s EText Center (now the Scholars’ Lab). 
In  alone the library recorded over three million e-book downloads of 
works that had passed into the public domain. Moreover, major academic 
textbook publishers such as McGraw-Hill and omson Learning continue 
to pursue e-books in earnest, with the former reporting per month revenue 
from e-publishing in  in the hundreds of thousands of dollars.
 Two other higher-prole e-book ventures not only have helped to renew 
public interest in the technology but have also prompted some to begin 
imagining a world in which the content of books—perhaps of all books 
now in existence—would be little more than a click away. Since , search 
engine giant Google has been busy digitizing part or all of the printed book 
collections of twenty-nine (and counting) major research libraries. e 
company’s self-described “moon shot,” also known as Book Search, prom-
 ises to make content from millions of books freely available to those with 
Internet access, and perhaps one day even to realize the promise of a mas-
 sively cross-referenced universal library accessible to all. On November 
, , online retailer Amazon.com released Kindle, a portable electronic 
reading device whose express purpose, according to CEO Je Bezos, would 
be to bring books—“the last bastion of analog”—into the digital realm. 
Onboard mobile phone technology probably makes Kindle the rst porta-
 ble electronic reading device to provide for ubiquitous two-way communi-
 cation between bookseller and consumer (available only in North America 
at the time of this writing). According to Bezos, “Our vision is that you 
should be able to read any book in any language that’s ever been printed, 
whether it’s in print or out of print, and you should be able to buy and get 
that book downloaded to your Kindle in less than  seconds.”
E-BOOKS AND THE DIGITAL FUTURE |21 
 Despite all this think-big entrepreneurial optimism, many continue to 
doubt the worth of e-book technologies. Take a cartoon published in a 
 edition of the Chronicle of Higher Education, whose caption reads: 
“e problem with e-books is that they are e-books” (g. ). If this tautolog-
 ical statement makes us laugh, we do so most likely because we share a 
highly specic, normative vision of books and book reading. is vision, 
which has been propounded for decades by journalists, literary human-
 ists, educators, and academic theorists, places printed books and solitary, 
immersive acts of reading center stage in the bibliographic mise-en-scène. 
e joke works because for many people it’s intuitive to see e-books as 
crude copies of vaunted originals—that is, of printed books—and, in turn, 
to imagine the reading of electronic content as intellectually or experien-
 tially impoverished.
 FIGURE 1 Printed books still seem to be the real thing.
 SOURCE: CHRONICLE OF HIGHER EDUCATION, OCTOBER 31, 2005, B22. USED WITH 
PERMISSION OF CAROLE CABLE.
22| CHAPTER 1
 Amusing though they may be, jokes like these are anything but innocent. 
ey’re defensive assertions fueled by even more fundamental assumptions 
about the relationship between electronic and printed books. Just as “video 
killed the radio star,” many partisans of print believe that e-books threaten 
to kill o their paper-based counterparts. eir fears may not be altogether 
unfounded. Some book-scanning projects have resulted in the destruction 
and discarding of countless printed books because of the method by which 
the codex volumes are prepared for 	atbed scanning, namely, the “guillo-
 tining” of their spines. (Google’s method is the exception here.) However, 
it’s not just the physical form of printed books that seems to be imperiled 
in the so-called digital age. Critics worry that their content could be jeop-
 ardized as well. e lack of standardization of e-books, combined with the 
penchant among hardware and soware developers for “upgrading” le 
formats out of existence, would appear to render the digital existence of 
book content tenuous at best.
 E-books thus appear to some as harbingers 
of loss—of knowledge, authority, history, artistry, and meaning.
 How could it be that e-books seem to oer equal parts promise and peril? 
It’s not enough simply to say they’re complex and contradictory cultural 
artifacts. Most—perhaps all—such objects are. What’s crucial to explore, 
rather, is the intricate web of social, economic, legal, technological, and 
philosophical determinations that collectively have produced them as such. 
e aim of this chapter is to map the conditions leading to the emergence 
of e-books in the late age of print and to investigate what’s at stake politi-
 cally in current debates about their worth. Instead of trying to champion or 
condemn e-books, I’m more interested in considering their embeddedness 
within the broader history of consumer capitalism and property relations. 
Beyond their ability (or lack thereof) to store and retrieve information, 
what’s most intriguing to me about e-books is their capacity to manage it 
and, by extension, the actions of those who purchase or otherwise consume 
e-book content. I argue that e-books are an emergent technological form 
by which problems pertaining to the ownership and circulation of printed 
books are simultaneously posed and resolved.
 e rst section of this chapter represents a ground clearing of sorts. 
Because so much of the debate surrounding e-books has tended to hinge on 
the degree to which they reproduce the form and function of their printed 
counterparts, I want to spend some time siing through this particular 
line of argument. My aim is to challenge the assumptions about originality, 
presence, and authenticity by which the debate gets framed so as to open 
up a dierent line of conversation about the history and social function of 
e-books. e next two sections explore some of the key conditions of emer-
E-BOOKS AND THE DIGITAL FUTURE |23 
 gence of e-books. I begin by investigating how, in the second quarter of the 
twentieth century, a host of cultural intermediaries promoted printed book 
ownership as a means to consolidate the budding consumer capitalism. 
Next I trace how concerns about the ownership, circulation, and reproduc-
 tion of printed books helped fuel a fear that the latter had become trouble-
 some with respect to expanding capitalist relations of production in the 
nal quarter of the twentieth century. e nal section explores how some 
contemporary e-book technologies embody and attempt to resolve this 
perceived problem, especially through the implementation of digital rights 
management schemes.
 I suppose this chapter is about the disappearance of information, though 
not exactly in the sense the partisans of print would take it. ough I may 
share their concerns about the well-being of the historical record in the late 
age of print, ultimately that is of lesser importance to me. More signicant 
is the growing power of holders of intellectual property (IP) rights to make 
information appear and disappear whenever they see t—oen for a fee.
 A Book by Any Other Name
 With characteristic fanfare for all things technologically sublime, in July 
 Steve Silberman of Wired magazine reported on the impending release 
of “Book .”—a host of new, portable e-book readers set to be unveiled in 
American consumer markets. In referring to this generation of e-books as 
such, Silberman framed the devices as the latest iteration of an extant tech-
 nology. eir purpose, therefore, was not only to repeat but also to improve 
upon the most familiar qualities of printed books. A certain sense of loss 
nevertheless pervades his account of reading Kakuzo Okakura’s Book of 
Tea on a Rocket e-book. “I won’t be returning this Book of Tea to its little 
slipcase on my shelf,” he observed. “I miss the way the printed book’s type, 
with its tiny irregularities, is a Western equivalent of the wayward bristles 
that make a brush stroke more living than a line. But through the text—the 
bits—alone, Okakura’s mind speaks.”
 Silberman could read The Book of Tea on screen, but he seemed to do so 
despite, not because of, the intervening technology. Boredom loomed, and 
the traces of what he took to be Okakura’s presence are all that sustained 
his interest. Even they, purportedly, had been diminished, given how the 
e-book reader Silberman was using seemed to atomize the author’s soul-
 ful prose into innumerable electronic impulses and then to reassemble 
24| CHAPTER 1
 them into lifeless, uniform digital text. Silberman claimed that e-books 
fail because, although they repeat, they don’t repeat well enough. at is, 
they fail to duplicate the serendipitous 	aws and minor variations that he 
believes imbue industrially manufactured printed books with warmth, dif-
 ference, and depth—a personality akin to the aura Walter Benjamin said 
had declined because of mass reproduction.
 Essayist Sven Birkerts’s popular Gutenberg Elegies: The Fate of Read-
 ing in an Electronic Age oers a similarly dour account of the relationship 
between printed and digital text. Birkerts recognizes that screens and digits 
increasingly complement both written and printed artifacts in patterning 
communication and social interaction, facilitating the circulation of people 
and things and, more abstractly, conditioning our relations to space-time. 
He goes further, however, in questioning the larger social and epistemo-
 logical consequences that allegedly 	ow from what he describes as the “tri-
 umph of the screen and the digital program”:
 Nearly weightless though it is, the word printed on a page is a thing. e 
conguration of impulses on a screen is not—it is a manifestation, an inde-
 terminate entity both particle and wave, an ectoplasmic arrival and depar-
 ture. e former occupies a position in space—on a page, in a book, and is 
veriably there. e latter, once dematerialized, digitized back into storage, 
into memory, cannot be said to exist in quite the same way. It has potential, 
not actual, locus. . . . e same word, when it appears on the screen, must be 
received with a sense of its weightlessness—the weightlessness of its presen-
 tation. e same sign, but not the same.
 e electronic word may repeat its printed counterpart as pure sign, but 
the word’s transformation into abstract electronic impulses evidently leaves 
it listless, impalpable, diuse—the same but dierent, decient. Birkerts 
goes on to contend that this apparent dematerialization of the word results 
in the toppling of a whole tradition of textual authority. is coup d’état is 
epitomized by claims about the author’s death, an insistence on readers’ 
power, and a belief that writing occurs under conditions of erasure.
 Clearly Birkerts believes that our choices of reading and writing media 
are deeply consequential—even political—acts. Given his commitment to 
a quite traditional model of textual authority, it should come as no surprise 
that he eschews technologies that reduce the splendor of writing and read-
 ing to the vulgar processing of words. He writes: “I type these words on an 
IBM Selectric [typewriter] and feel positively antediluvian: My editors let 
me know that my quaint Luddite habits are gumming up the works, slow-
E-BOOKS AND THE DIGITAL FUTURE |25 
 ing things down for them.” Birkerts nevertheless delights in having opted 
to write with a typewriter rather than a computer. His editors’ frustrations 
conrm for him that his choice constitutes more than a mere preference 
for one technology over another. He sees his decision as an act of deance 
against a hostile insurgency, a social order in which speed, ephemerality, 
and relativism apparently rule the day.
 Yet it is precisely here—in the condence Birkerts feels in slowly, method-
 ically, t-y-p-i-n-g o-u-t w-o-r-d-s on his IBM Selectric—that his claims 
about presence, social power, and media begin to get all jammed up. Lang-
 don Winner once famously quipped that “technology is license to forget.” 
Indeed, only a profound act of forgetting could sustain Birkerts’s claims 
about the transparency of typewriting. His typewriter, aer all, is not only 
mechanical but electrical (hence, Selectric), and as such it’s a technology 
engaged in an abstract process of rendering. e mechanical energy Birk-
 erts exerts in his keystrokes doesn’t directly result in the words he sees and 
reveres on the printed page. ese words aren’t signs that would index his 
“hand” in any straightforward way. Rather, they result from the machine’s 
transduction of his keystrokes into electrical impulses, which then induce 
corresponding movements in the typewriter’s mechanism. Like it or not, an 
electrical charge infuses all of Birkerts’s writing, a charge produced by the 
very machine IBM touted in a  advertising campaign as a device not for 
slowing you down but for making you “faster . . . more productive.”
 Perhaps, then, the electricity 	owing through the machine’s interven-
 ing circuitry is the culprit. Would a purely mechanical typewriter more 
fully manifest Birkerts’s presence in, and thus his authority over, the words 
he produces? We cannot know for sure because an answer by anything 
other than inference would require us to detect and quantify traces of latent 
“spirit” energy—a pursuit more in keeping with the eld of parapsychol-
 ogy. Nevertheless Martin Heidegger’s lectures between  and  on 
the philosopher Parmenides oer a useful point of historical comparison. 
Here is what he says about the mechanical typewriter’s prospects for con-
 veying personality and authority: “Mechanical writing deprives the hand 
of its rank in the realm of the written word and degrades the word to a 
means of communication. In addition, mechanical writing provides this 
‘advantage,’ that it conceals the handwriting and thereby the character. e 
typewriter makes everyone look the same.”
 It is, in other words, a technol-
 ogy of abstraction, one that seems to 	atten the depths of dierence into a 
bland uniformity.
 How can a typescript evidence mechanism, homogeneity, and loss for 
Heidegger, while the very same document embodies personality, dier-
26| CHAPTER 1
 ence, and plenitude for Birkerts? Complicating matters even further, in the 
Phaedrus Plato (speaking through the gure of Socrates) impugned the 
hand for its apparent incapacity to manifest the authenticity of speech in 
writing—the same hand whose rank or authenticity Heidegger would exalt 
more than two millennia later.
 Given these con	icting accounts, the problem with e-books may have less 
to do with boredom, habit, or the authority of authors and their words than 
with their grounding in a logic of representation. e intellectual history of 
reading and writing technologies consists, as it were, of a recursive series 
of laments about the apparent incapacity of these technologies to represent 
or manifest fully—the word, presence, personality, meaning, intention, and 
beyond. It is, moreover, a history so densely laden with contradictions and 
role reversals that a time when something besides loss and alienation ruled 
the day seems almost unimaginable. us, we shouldn’t presume to know 
that the point of e-books is to represent the formal or experiential qualities 
many people attribute to the reading of printed books, even if commentary, 
advertising, and common sense may be telling us otherwise. at’s a his-
 torically produced and learned relation, not an inherent one.
 at said, it would be imprudent to suggest that printed and electronic 
books necessarily share no relation—or at best only an imaginary one. e 
latter are called e-books, aer all, and the name should count for some-
 thing. Yet if the history and politics of e-books cannot be reduced to the 
formal qualities they may or may not share with printed books, then we’re 
confronted with two specic challenges: to explore a more diverse set of 
connections e-books share with both printed books and a host of other 
technologies; and to account for the embeddedness of e-books in a broader 
context of social, legal, and political-economic relations.
 Shelf Life
 At the start of the second quarter of the twentieth century, the U.S. book 
industry found itself at a critical crossroads. Aer a year of relatively slug-
 gish sales in , there emerged a general accord among industry insiders 
that the third and fourth quarters of  would see a vigorous and sus-
 tained upturn. eir condence was bolstered aer initial reports showed 
modest sales gains in the rst two quarters of , but it was shattered 
in October, when the stock market crash propelled the country into an 
economic depression. Although some members of the book publishing 
E-BOOKS AND THE DIGITAL FUTURE |27 
 industry persisted in believing that the downturn would be short-lived and 
pressed on accordingly, those who sensed the severity of the crisis scram-
 bled to gure out how to avoid nancial catastrophe.
 In  Simon & Schuster, Harcourt Brace, and several other major New 
York book publishers contacted public relations doyen Edward L. Bernays, 
the “father of spin,” to strategize how best to inject new life into the falter-
 ing U.S. book industry. In addition to attacking the industry’s price struc-
 ture, which at the time relied heavily on a volatile low price/high volume 
formula, Bernays proposed a novel idea for inspiring people to buy more 
books despite the economic downturn. As Bernays’s biographer Larry Tye 
has written: “‘Where there are bookshelves,’ [Bernays] reasoned, ‘there will 
be books.’ So he got respected public gures to endorse the importance of 
books to civilization, and then he persuaded architects, contractors, and 
decorators to put up shelves on which to store the precious volumes.”
 Today accumulating printed books and shelving them in one’s home 
may seem like mundane facts of life, at least among those economically 
enfranchised enough to do so. In the rst decades of the twentieth century, 
however, those activities couldn’t be assumed and needed to be learned. 
Much as Bernays and his biographers might have believed that the public-
 ity industries were singularly responsible for persuading builders, home-
 owners, and others of the virtues of accumulating books and storing them 
at home, the emergence of these activities in the decades leading up to the 
Second World War cannot be explained by spin alone.
 Already in March  an article published in American Home magazine 
entitled “Housing Your Books” had suggested that “‘books’ and ‘home’ are 
indissolubly linked in the minds of most people.” e article stressed that 
books “should be housed with loving care and one should nd room to 
accommodate them at all costs.” Despite its call for books to be shelved 
in private homes “at all costs,” the article was sensitive to the fact that its 
advice appealed to a class of not unlimited means. It reassured readers that 
they should take pride in shelving any and all books, even well-worn mass-
 produced editions. “If we can have our favorite [books] rebound when 
they look really disreputable, we are fortunate,” the article observed, “but 
a moderately worn appearance lends 	avor to a book. . . . If you want your 
books around you, you must have proper receptacles for them. While the 
covers of the books may be ever so worn, if they are attractively housed, the 
eect will be pleasing. Certainly you, yourself, will be far better satised 
when surrounded by your old favorites than if you had a most harmonious 
array chosen solely for good binding and designed to please the eye but 
quite devoid of anything within.” e article concluded by suggesting that 
28| CHAPTER 1
 bookcases, particularly the built-in variety, would allow homeowners “to 
introduce a little touch of modernism” into their surroundings.
 Likewise, in a November  article in Publishers Weekly Joseph Whar-
 ton Lippincott, president of the National Association of Book Publishers, 
described built-in bookcases as a “growing fad” in the United States. He 
even anticipated some of Bernays’s later maneuverings when he exhorted 
his colleagues in the book industry to capitalize on the emerging trend: 
“We are proting at the moment from the need for books in individual 
homes built during the past few years. . . . Now is the time to get behind it 
and keep going! . . . e problem is twofold: how to get all those who build 
new houses and who own old houses, to understand the value and ease of 
putting in as many as possible of these modern conveniences [bookshelves]; 
and how to bring the consequent business into the bookstore.”

 Lippincott’s remarks are striking not only for what he said but, equally 
important, for what he didn’t say about private homes, built-in bookshelves, 
and the value of printed books. Rather than stressing the literariness of 
particular titles or the pleasures of reading them, Lippincott enjoined his 
colleagues to consider how built-in bookshelves could facilitate the mass 
accumulation of books largely on the basis of their formal characteristics 
and their capacity as a whole to add 	are to modern home décor.
 In certain respects the building of bookshelves was less about the con-
 tent of books than about the appearance of respectability and plenitude the 
presence of books could confer on homeowners. A  New York Times 
article on “mimic books” suggests as much. What’s intriguing about the 
piece is that it posits built-in bookshelves not as solutions to the problem 
of too many books in the home but rather as problems in their own right. 
Some homeowners “build their bookshelves to the ceiling in the ambition 
some day to ll them up,” wrote the article’s author. e trouble, though, is 
that “they are sometimes book lovers with an eye for a bigger display than 
their purses can aord.” To preempt any potential class anxiety empty book-
 shelves might cause, the article endorsed the use of bookbacks—“false” or 
“mimic” collections designed to reproduce “the semblance of books and 
not their substance.” ese typically consisted of lengths of cardboard or 
wood, upon which would be axed imitation leather or similar material 
designed to look like a row of bound printed volumes. e article reported 
that department stores were enjoying a “prosperous trade” in mimic books, 
and that the bogus volumes were “having a considerable vogue in New 
York.” Consequently, their class connotations started to change. So  common 
were mimic books becoming that one “need no longer drop his voice to a 
whisper” in asking salespeople for them. Such a request might have seemed 
E-BOOKS AND THE DIGITAL FUTURE |29 
 déclassé only a few years earlier, but now even “the best people are doing 
it,” the article reassured its readers. Signicantly, mimic books weren’t sold 
as individual editions, nor were they available in sets. ey were oered by 
the yard, as if to suggest that the quantity of books one could house (or the 
illusion thereof) mattered even more than their quality.
 Taken together, Bernays’s PR strategy, the article in American Home, 
Lippincott’s exhortations, and mimic books roughly trace the key discur-
 sive parameters within which home bookshelf construction became both 
thinkable and practicable in the United States between the two world wars. 
Put dierently, the preceding examples all signal the political, economic, 
technical, and social relations embodied in these seemingly banal furniture 
xtures. At the most basic level, built-in bookshelves represented the fol-
 lowing: a particular orientation toward history, modernity, and its atten-
 dant ideologies of progress and convenience; the allure of propriety and 
abundance, which could be realized not only through the consumption but, 
equally important, through the accumulation and display of printed books 
or their stand-ins; and a growing (middle-)class consciousness.
 In more abstract terms, the push for home bookshelf construction 
around  emerged from a con	uence of changes in the rst decades 
of the twentieth century that redened the private home from a space of 
moral and spiritual upli to one increasingly focused on domestic leisure. 
As Lynn Spigel has noted, beginning around the turn of the twentieth cen-
 tury, builders, decorators, and a nascent group of middle-class homeown-
 ers began reconguring the architecture—especially the interior spaces—of 
private homes to accommodate all kinds of “secular pleasures” that just 
a few decades earlier had been barred from the homes of the Victorian 
elite.
 e campaign to install bookshelves in American homes in the s 
was part and parcel of this shi in at least three ways. First, it represented 
the culmination of a critical passage in the sociology of books and reading. 
Around the turn of the twentieth century the Victorian custom of reading 
scripture aloud gradually gave way to the quite dierent domestic pastime of 
solitary reading, specically of the novel, a literary genre about which Vic-
 torians had fretted incessantly for arousing sensational responses in read-
 ers. e installation of bookshelves in private, middle-class homes thus 
signaled the home’s passage from a site dedicated primarily to strengthen-
 ing one’s moral and spiritual ber to one increasingly suused with worldly 
pleasures. Second, the campaign squared nicely with a general reduction in 
the size of new homes built during this period. e costs of incorporating 
the latest modern conveniences (e.g., plumbing, electrical wiring, kitchen 
30| CHAPTER 1
 appliances) oen compelled building contractors to cut costs elsewhere. 
Because super	uous square footage typically was among the rst items to 
be excised, built-in bookshelves oered a means for utilizing the remain-
 ing space more eciently. Finally, home bookshelf construction might be 
interpreted as the bibliographic counterpart of eorts to domesticate elec-
 tronic media. By housing gramophones, telephones, radios, and (later) tele-
 vision sets in ne cabinetry, the nascent home-electronics industry sought 
to render them consonant—functionally, aesthetically, and ideologically—
 with domestic space and existing furniture. Built-in bookshelves oered 
a similar means for integrating a putatively older technology—printed 
books—more or less seamlessly into the home.
 Not everyone, however, was encouraged to engage in home bookshelf 
construction and, consequently, the accumulation and display of mass-
 produced printed books. e periodicals that were instrumental in helping 
to publicize these practices—American Home, House Beautiful, Popular 
Mechanics, and Woman’s Home Companion, among others—both appealed 
to and provided a key source of identication for a very specic group 
of people—a mostly white, increasingly suburban, professional middle 
class. As Richard Ohmann has shown, this burgeoning group had secured 
its place in American society in part by producing “useful knowledge.” 
anks to the development and implementation of advertising, public rela-
 tions, and related forms of knowledge work, the middle class carved out 
a niche for itself by engaging in work practices designed to modulate the 
“growth of culture,” or to regulate and rationalize the hitherto mysterious 
connections between capitalist production and consumption. In fact, the 
professional middle class frequently targeted members of its own class with 
its knowledge work, thereby instructing (and reproducing) itself, as it were, 
in a highly specic understanding of and practical relationship to an ever-
 expanding array of mass-produced goods.
 In  orstein Veblen coined the apt phrase “conspicuous consump-
 tion” to describe this emergent praxis, given how middle-class people, peri-
 odicals, and social institutions of the late nineteenth and early twentieth 
centuries constantly linked commodity ownership and display to possi-
 bilities for social advancement.
 Insofar as “property . . . becomes the most 
easily recognised evidence of a reputable degree of success as distinguished 
from heroic or signal achievement” for middle-class people, Veblen wrote, 
“it becomes indispensable to accumulate, to acquire property, in order to 
retain one’s good name.” Whereas an older, landed aristocracy’s social and 
cultural capital was derived largely from patrimony and elite education, 
the nascent middle class saw the accumulation and display of private prop-
E-BOOKS AND THE DIGITAL FUTURE |31 
 erty—particularly mass-produced consumer goods—as necessary condi-
 tions for acquiring capital of its own.
 I do not wish to suggest that printed books merely provided elaborate 
window dressing for middle-class people in the interwar years. Just as 
printed books were meant to be accumulated and displayed, they were also 
meant to be read—mimic books notwithstanding. e reading of books 
has never been an innocent activity, and the reading of mass-produced 
printed books in the interwar years was no exception. As Janice A. Radway 
has shown in her study of the Book-of-the-Month Club, reading became 
a privileged activity during this period. e burgeoning “consumer- 
oriented and information-dominated” economy of the early twentieth cen-
 tury required large numbers of workers procient in the reading, sort-
 ing, processing, and distribution of information. Doubtless these skills 
could—and would—be acquired during one’s formal education. Regular 
contact with mass-produced printed books at home made it possible for 
middle-class people, or those who aspired to middle-classness, to rehearse 
and rene these skills during their leisure time as well.
 Bookshelves thus 
embodied a specic middle-class habitus expressed in and through knowl-
 edge work and the collapse of labor and leisure.
 e built-in-bookshelves campaign could therefore be viewed as con-
 tributing to a complex social pedagogy whereby a growing middle class 
experienced the transition from a more producer-oriented to a more 
consumer-oriented economy. It also might be read as synecdochic for the 
ways in which this group simultaneously became subject and object of its 
own eorts to routinize consumption during the interwar years. In this 
story the widespread private ownership of mass-produced printed books 
was crucial to the formation and professionalization of the middle class, 
its entrée into modernity. Signicantly, this group’s ability to carve out a 
distinctive, socially and economically relevant niche for itself depended on 
its ability to own (accumulate, display, read, use) mass-produced printed 
books—a practical relationship to capitalism that would eventually come to 
seen as hindering the task of expanding capitalist accumulation.
 Book Sneaks
 In addition to these political, economic, technical, and social determina-
 tions, a key enabling condition of this régime of privately owned, mass-
 produced printed editions was a relatively weak (or at least weakly applied) 
32| CHAPTER 1
 copyright doctrine. Antedating the built-in-bookshelves campaign by more 
than y years, this doctrine provided a legal framework within which 
such a campaign could become both thinkable and practicable.
 In contrast to the present day, where intellectual property and intellec-
 tual property laws are among its leading exports, the United States refused 
to sign onto or abide by any international copyright treaties until March 
. Its position thus diverged sharply from that of its European counter-
 parts, virtually all of whom had acceded to various copyright unions in the 
preceding decades. Between  and  legislators, jurists, publishers, 
printers, typesetters, booksellers, and other interested parties in the United 
States responded to European pressure to establish international copyright 
agreements by appealing ceaselessly to the language of civic republicanism. 
International copyright treaties, opponents claimed, would militate against 
the creation and 	ourishing of a vibrant reading public in the United States, 
thus confounding the American democratic project by restricting citizens’ 
access to information. Inasmuch as they oered an expedient way for the 
burgeoning U.S. book industry to protect its interests, these appeals doubt-
 less re	ected a genuine belief in the value of civitas. Either way, despite 
the best eorts of mostly British diplomats and writers (including Charles 
Dickens and other highly in	uential gures) to persuade the United States 
to see the virtues of extending copyright protection to foreign works, in the 
second quarter of the nineteenth century Congress rejected no fewer than 
ve copyright treaties.
 Until , therefore, publishers, printers, and booksellers in the United 
States were relatively free to produce, distribute, and sell their own—some 
would say pirated—editions of foreign works to American readers. By 
refusing to extend copyright protection to foreign titles, the U.S. govern-
 ment de facto absolved the publishers of any responsibility for remunerat-
 ing foreign copyright holders for the works they reproduced. Domesti-
 cally produced editions of foreign books 	ourished, typically selling for 
a fraction of the price of imported European editions. Coupled with the 
explosion of dime novels, inexpensive romances, and cheap reprint series, 
around the middle of the nineteenth century a truly mass book industry 
began to emerge in the United States. As Ohmann observes, it was “one of 
the few capitalist industries grounded in piracy” at the time.
 From a legal standpoint, weak international copyright protections, cou-
 pled with innumerable acts of publishing piracy, made possible the mass 
ownership of printed books in the United States. Inexpensive collections 
thrived, so that by  American readers could select from among at least 
fourteen dierent book series.
 Yet this praxis wouldn’t achieve its fullest 
E-BOOKS AND THE DIGITAL FUTURE |33 
 expression until the rst half of the twentieth century, crystallizing in the 
built-in-bookshelves campaigns of the s and s. Indeed, the U.S. 
book industry’s development in the second half of the nineteenth century, 
though intensive, remained uneven. According to Ohmann, “It achieved 
some of the methods of mass culture early but failed to consolidate them 
into a stable and controlled enterprise with enduring relations to the pub-
 lic” until the rst decades of the twentieth century.
 Between  and , the hands-o approach of the United States to 
international copyright produced not only an explosion of printed books 
but also a bevy of book publishing houses. Among these publishers were 
the Harper Brothers as well as other rms that today constitute the center 
of the book industry, plus lesser-known rms that have been all but forgot-
 ten. e persistent refusal of the United States to endorse international 
copyright agreements empowered these upstarts to challenge the practical 
oligopoly, and thus the nancial well-being, of already established rms like 
Henry Holt and others. e former did so mainly by underselling the latter. 
In addition to refusing to pay royalties to foreign authors and publishers, 
they typically ignored the informal agreements—the so-called courtesy 
principle—that had kept the price of books produced by more established 
rms articially high. Older publishing houses responded in kind by slash-
 ing their prices, leading to the collapse of the courtesy system by the end of 
the s.

 As far as the more established publishing rms were concerned, the 
ultracompetitive environment ushered in by this new crop of book publish-
 ers destabilized the book industry. As such, they found themselves forced 
to rethink their position on international copyright. If the success of this 
putatively reckless group of upstarts hinged on its ability to produce and 
sell large quantities of printed books, and if doing so depended on the 
refusal of the United States to recognize foreign copyrights, then it fol-
 lowed that tightening copyright laws would return stability to the book 
industry. Put dierently, established book publishers like Henry Holt, book 
industry insiders like Richard Rogers Bowker, and other well-entrenched 
parties (e.g., authors like Mark Twain) reasoned that the accession of the 
United States to international copyright now represented a necessary con-
 dition rather than an impediment to maintaining their oligopoly. us, 
the passage of the  copyright agreement largely stemmed from a loosely 
coordinated—and no doubt highly expedient—eort on the part of already 
established book publishers to protect their interests from insurgent com-
 petition. In , the accession of the United States to international copy-
 right didn’t represent a Copernican revolution in its stance toward protect-
34| CHAPTER 1
 ing foreign works inasmuch as it expressed the declining marginal utility 
of the discourse of civic republicanism relative to the development and 
consolidation of industrial capitalism.
 Perhaps more important, international copyright allowed industrial 
capitalists, publishers, and authors to use the law to legitimize a growing 
obsession with how, where, when, and among whom printed books cir-
 culated and could be reproduced. is process depended on the ability of 
cultural producers and intermediaries to nd creative ways to stimulate 
the widespread consumption of mass-produced consumer goods, printed 
books being chief among them. It also depended on their nding new ways 
to regulate the disposition of these goods, given their increased availability. 
Yet the events leading up to the passage of the  copyright legislation 
suggest that, at least in the case of this particular measure, delimiting and 
regulating the activities of other cultural producers was of primary impor-
 tance to those championing the legislation. Lawrence Lessig observes that 
“for much of the last century . . . copyright has worked fairly well as a com-
 promise between publishers and authors. It is a law that has largely been 
applied to institutions. Individuals were essentially outside copyright’s pur-
 view since individuals didn’t really ‘publish.’” e movement to challenge 
and regulate how consumers disposed of mass-produced cultural goods—
 specically printed books—would only crystallize around , following 
another book industry price war, and come to a head a few decades later 
with the proliferation of photocopying technologies.
 e book industry of the s, while vaster and more highly dier-
 entiated than that of the late nineteenth century, in some respects still 
resembled its earlier incarnation. As before, a throng of upstart publishers, 
together with an emergent crop of book distributors and sellers, threatened 
the oligopoly that older and more established rms had secured around the 
turn of the twentieth century. Among the former were publishing houses 
like Simon & Schuster (founded in ), Farrar & Rinehart (founded in 
), and Doubleday, Doran, & Co. (founded in  following the merger 
of George H. Doran & Co. and Doubleday). In May  they jointly 
announced that they would reduce the price of their new hardcover ction 
books to one dollar in order to compete with remainders and proliferating 
cheap reprint series. By doing so they hoped to respond to the growing 
perception among book buyers that printed books ought to be genuinely 
inexpensive and not merely aordable.
 It should come as no surprise that “old-line” publishers recoiled at the 
move. Led by Alfred A. Knopf (also a relative upstart, though a bit older, 
E-BOOKS AND THE DIGITAL FUTURE |35 
 having begun in ), a small group of senior representatives from Har-
 court Brace; Harper & Brothers; Horace Liveright, Inc.; and other major 
publishing rms of the time again turned to Edward L. Bernays in the 
hopes of ghting the “dollar books” campaign with public relations. As 
Bernays later recalled, he proposed a two-pronged oensive: rst, “to con-
 vince the public and the price-cutting publishers that dollar books were 
not in the public interest”; and, second, to “increas[e] the market for good 
books.” With regard to the rst part of the strategy, in the summer of  
Bernays formed the Book Publishers Research Institute, a front from which 
he and his colleagues could carry out quasi-scientic research on, and 
issue professional-sounding reports about, the well-being of the U.S. book 
industry. e institute’s rst study was nothing short of a fait accompli, 
nding that dollar books would propel all segments of the industry into an 
economic tailspin, resulting in the “death of six thousand book retailers.”
 Among Bernays’s more intriguing strategies to “increase the market for 
good books” was to have his institute sponsor a contest in the spring of 
 “to look for a pejorative word for the book borrower, the wretch who 
raised hell with book sales and deprived authors of earned royalties.” Ber-
 nays drew his inspiration for the contest from another term that had been 
introduced into the American English lexicon in , namely, “scoaw,” 
which originally referred to a “‘lawless drinker’ of illegally made or ille-
 gally obtained liquor.” To judge the contest Bernays convened a panel 
of three well-known New York City book critics: Harry Hansen (of the 
New York World-Telegram), Burton Rascoe (formerly of the New York 
Herald-Tribune), and J. C. Grey (of the New York Sun). Among the thou-
 sands of entries they considered were terms like “book weevil,” “borrocole,” 
“greader,” “libracide,” “booklooter,” “bookbum,” “bookkibitzer,” “culture 
vulture,” “greeper,” “bookbummer,” “bookaneer,” “blier,” “biblioacquisiac,” 
and “book buzzard.” e winner? “Book sneak,” entered by Paul W. Stod-
 dard, a high school English teacher from Hartford, Connecticut.

 Despite his best eorts to popularize the new term, even Bernays even-
 tually conceded that “book sneak” never garnered the lexical or cultural 
cachet of “scoaw.” Nevertheless, both the contest and the term remain 
signicant historically. ey illustrate how, by the early s, the prolifera-
 tion/circulation of mass-produced printed books among consumers could 
be viewed as a problem by cultural producers and intermediaries—even, 
apparently, by schoolteachers! e contest was emblematic of the contra-
 diction of mass culture, mentioned earlier, and, more specically, of the 
folding of consumers into that network of relations and regulations. In this 
36| CHAPTER 1
 case Stoddard was rewarded with a collection of y books—a testament to 
the productive capacities that had facilitated the growth of culture for the 
better part of a century—precisely for coining a term meant to stigmatize 
one result of that process, namely, the custom of circulating printed books 
among friends, family, colleagues, and acquaintances.
 e emergence and popularization of photocopying technologies fur-
 ther undermined the notion that ownership of printed books was funda-
 mentally a positive thing for those living in the United States. Although 
the earliest photocopying technologies were developed around the turn 
of the twentieth century, they were slow in catching on. Of course, there 
are myriad social, economic, and political determinations to explain the 
gradual uptake; another, more purely technical reason had to do with 
the nature of early photocopying processes. For those even aware of the 
technology, photocopying was generally perceived to be relatively slow, 
messy, and oen unpredictable, far less useful or interesting than oset 
printing—except perhaps among a handful of curious engineers. Only 
aer the Second World War, following experiments with photoconductiv-
 ity by engineer Chester Carlson and others, would photocopying begin to 
be viewed as a socially useful technology. Carlson’s process for duplicating 
images basically combined an electrical current and dry chemicals, which, 
in contrast to earlier wet processes, drastically shortened the time it took to 
reproduce high-contrast black-and-white images on plain paper. Photo-
 copiers became widespread and commercially successful in the late s, 
following the introduction of the Copy	o and subsequent generations of 
fully automated copiers by the Haloid (now Xerox) Corporation.
 Less than two decades later, concerns about the ease, speed, and quality 
with which copyrighted materials could be reproduced and circulated crys-
 tallized in the passage of the  Copyright Act, the rst major overhaul 
of federal copyright law since . e  act was especially careful in 
dening the scope of fair use, given the proliferation of photocopiers and 
other technologies capable of reproducing or retransmitting copyrighted 
materials (e.g., magnetic tapes, audio/video cassette recorders, cable tele-
 vision systems). e legislation was also instrumental in leading to the 
establishment in  of the Copyright Clearance Center (CCC), a body 
representing a consortium of publishers. e CCC grants individuals and 
institutions permission to reproduce copyrighted printed materials on the 
condition that they agree to pay royalties to the copyright holder. Nation-
 wide, some ninety billion pages were estimated to have been photocopied 
in  alone. is led many major corporations, libraries, and universi-
 ties increasingly to turn to the CCC for duplication rights and prompted 
E-BOOKS AND THE DIGITAL FUTURE |37 
 publishers to pursue alleged copyright violations more vigorously and 
extensively than they had in the past.
 e practice of photocopying the contents of printed books came under 
re the following decade in a series of lawsuits testing the new federal copy-
 right statute. ey began with a  suit brought by eight book publishers 
against the Gnomon Corporation, a photocopying outt servicing major 
American colleges and universities. e publishers alleged having purchased 
from Gnomon shops some nine thousand copies of material culled from 
three hundred dierent copyrighted books—copies for which they received 
no royalties. e Gnomon case was followed three years later by another, 
higher-prole suit brought by nine book publishers against New York Uni-
 versity, ten of its faculty, and a local o-campus copy shop, the Unique Copy 
Center. e suit alleged impropriety on the part of these parties for “engag-
 ing in the unauthorized and unlawful reproduction, anthologizing, distribu-
 tion and sale of the publisher’s copyrighted work.” Finally, in  a group 
of eight book publishers led suit against Kinko’s, specically taking issue 
with its long-standing refusal to pay royalties for reproducing copyrighted 
materials and anthologizing them into academic course packs.
 Except in the case against NYU, in which the parties settled out of court 
on terms favorable to the publishers, the courts upheld the constitutionality 
of the  copyright statute. In all cases, the photocopy outts were barred 
from reproducing copyrighted material from books and other sources 
without rst seeking clearance from the CCC or paying royalties directly 
to the copyright holders. ese decisions eroded the concept of fair use by 
restricting how consumers of printed books could dispose of the properties 
they had purchased.
 ese cases coincided with a renewed and intensied interest on the 
part of the book industry in the circulation of books among consum-
 ers. When, in July , Publishers Weekly reported on the status of the 
pass-along book trade, it didn’t need to hold a contest to establish the fact 
that the sharing of printed books posed a signicant problem from the 
standpoint of capitalist production; y years aer the coining of the term 
“book sneak” that much, apparently, could be assumed. us, the peri-
 odical reported on the results of a Gallup Poll in which respondents were 
asked to disclose what they did with printed books aer they had nished 
reading them.
 Although many of those surveyed indicated holding on to 
their books, more than half reported lending or giving them to friends and 
relatives, donating them to charity, or selling them. In light of these results, 
Publishers Weekly rearmed what Bernays had posited y years earlier 
as the economic consequence of the pass-along book trade: “e fate of a 
38| CHAPTER 1
 book aer it is sold is an important one for the book industry, re	ecting as 
it does the possibility of lost sales.”
 The report coincided with the beginnings of a legislative initiative in 
the United States, at the behest of the Authors Guild, to convene a national 
commission to explore the feasibility of establishing a federal public lend-
 ing right. ese rights vary from country to country, but in general they’re 
designed to remunerate authors—and sometimes publishers—for the circu-
 lation of printed books and other intellectual properties to library patrons. 
e assumption is that books borrowed from libraries result in lost sales in 
the retail market and consequently to a decline in authors’ royalties and fees. 
In countries where public lending rights exist, federal governments custom-
 arily compensate authors in the form of direct royalty payments, contribu-
 tions to pension plans, and other nancial schemes. Nevertheless, the ini-
 tiative to study and establish a public lending right barely got o the ground 
in the United States. It died in committee with the adjournment of the 
th Congress in , owing in no small measure to poor timing. With the 
Reagan-era dismantling of the welfare state already well under way, the pos-
 sibility of providing federal funds to authors seemed excessive and quixotic 
to many legislators. Despite its failure, the movement to establish a public 
lending right may be signicant when considered alongside the book indus-
 try’s response to the pass-along book trade. Both articulated a growing anxi-
 ety over the circulation of printed books following their initial sale.
 Taken together, the litigation challenging the unrestricted photocopy-
 ing of copyrighted books, publishers’ fears about the pass-along book 
trade, and the movement to establish a public lending right in the United 
States signaled a shi in attitude toward the economic and cultural value of 
printed books and other mass-produced commodities. e reading of these 
books may have prepared members of the middle class to be productive in 
a consumer-based, information-oriented economy earlier in the century—
 and that very well may continue into this day. Toward the end of the twen-
 tieth century, however, those very same books seem to have grown increas-
 ingly problematic from the standpoint of capitalist production. In the case 
of the pass-along book trade, library loans, and professional photocopying, 
printed books continue to produce surplus value following their initial sale. 
By circulating among associates or through used-book shops, yard sales, 
photocopy shops, and the like, this additional surplus value circumvents 
publishers and authors. Moreover, the litigation surrounding the issue of 
photocopying begs the question of what it means to own printed books and 
other mass-produced commodities in the late age of print.
E-BOOKS AND THE DIGITAL FUTURE |39 
 e larger issue at stake amid all of these considerations is the mor-
 phology of capitalism. Book sneaks, photocopying, copyright overhaul, the 
CCC, public lending rights, and a throng of costly lawsuits—what unites 
these is the selfsame obsession that both resulted in and was expressed by 
the armation of international copyright by the United States a century 
earlier, namely, the fear that, once purchased, books would circulate with-
 out restriction, leading to unrestrained copying and to who knows what. 
is suggests the beginnings of a shi away from consumer capitalism as 
it was understood for perhaps the rst three quarters of the twentieth cen-
 tury. en the widespread private ownership and accumulation of mass-
 produced goods were not only desirable but necessary conditions of capi-
 talism’s continued well-being. If the polarities are reversed, unrestricted 
commodity ownership in this emergent regime becomes something of an 
impediment to capitalist accumulation.
 A  essay on the book of the future evidences this shi. e piece 
begins with its author voicing his concern over rising paper and labor costs 
in the book publishing industry. He frets about how these factors seem to 
“jeopardize the long-term survival of the book as a major element of mod-
 ern civilization.” He then goes on to ponder alternative book publishing 
and distribution systems. e so-called book of the future that emerges by 
the end of the piece resembles something akin to books produced by on-
 demand publishing systems, albeit with a signicant twist:
 Imagine . . . that in your living room beside the television set there is another 
black box with a rectangular slit in front of it. . . . On the shelf nearby is a 
row of books of dierent sizes and colors. Pull one o the shelf and observe 
with surprise and puzzlement that all the pages are blank. ese volumes 
are, in eect, blank visual tapes of sorts, onto which it is possible to impress 
a text that can be read like a book and erased aer use. . . . Even when they 
are not erased, it is probable that the printed contents of these books will 
not be permanent. ere are many reasons for this, not the least of which is 
its commercial impact. Aer a period of time, perhaps one to three months, 
the text will have faded, and would have to be reprinted for another one- to 
three-month period.
 In this passage the author of the article anticipates a future that diverges 
from the dominant relations of commodity ownership I’ve previously 
described. Gone are the printed editions destined for long-term display on 
middle-class bookshelves. Gone, too, are the editions that could be passed 
40| CHAPTER 1
 along indenitely among friends, family, colleagues, and acquaintances. 
ese volumes, the author predicted, would be replaced by ephemeral edi-
 tions in which the printing would eventually fade. At some indeterminate 
point in the future one would no longer own printed books in perpetuity. 
Instead one would lease their contents temporarily. Although his specula-
 tions appear to have missed the mark in many respects, less than a decade 
later the technological and economic possibilities of disappearing text 
would begin to be realized with respect to e-books.
 Disappearing Digits
 William Gibson is probably best known as the author of numerous cyber-
 punk novels, most notably Neuromancer. Gibson also authored a lesser-
 known, limited-edition work called Agrippa (A Book of the Dead) (g. ), 
FIGURE 2 Agrippa (A Book of the Dead) (). A collaboration between 
Dennis Ashbaugh, William Gibson, and Kevin Begos Jr.
 PHOTOGRAPH ? KEVIN BEGOS JR.
E-BOOKS AND THE DIGITAL FUTURE |41 
 which bore an uncanny resemblance to the book of the future. Released in 
, it was “an electronic book designed to disappear as soon as it [was] 
read.” More accurately, Agrippa was a hybrid work consisting of digital/
 electronic text encoded on a three-and-a-half-inch computer disk and a 
collection of printed materials, all contained within a high-tech package 
designed to degenerate upon exposure to air and visible light. e disk 
contained not only the story of Agrippa, “a poetic eusion about [Gibson’s] 
father, who died when he was very young,”
 but encryption algorithms 
designed to ensure that the digital text would disappear as the text scrolled 
down the computer screen for the rst and only time.
 Agrippa was a perfectly logical endeavor in light of the legislative initia-
 tives, litigation, and technologies of reproduction that collectively chal-
 lenged the cultural and economic values ascribed to mass-produced com-
 modities in the rst half of the twentieth century. Once accessed, it was 
improbable that Agrippa would circulate in the pass-along book trade. Like 
the book of the future, embedded technology undermined the possibility of 
the text’s persistence and thus forestalled its circulation. Similarly, Agrippa’s 
electronic text sidestepped the question of lending rights since it would 
vanish before libraries could catalog it, much less lend the book to more 
than one borrower.
 Finally, Agrippa posed a novel solution to the related 
issue of reproducibility since its built-in encryption algorithms prevented 
duplication of the text.

 Agrippa admittedly is somewhat of an extreme case in that it’s the only 
electronic book of which I’m aware that disappears aer a single use. Yet in 
other ways it was prophetic, given the book industry’s renewed concerns 
about the passing along of printed books and its high hopes about e-books 
and digital rights management schemes mitigating at least some aspects of 
the perceived problem. For instance, in a  article on electronic publish-
 ing, e-book publisher Matt Moynahan commented on how the lending 
of library books “add[s] up to approximately . billion royalty-free reads 
each year.” He went on to estimate that as many as a billion more “royalty-
 free reads” resulted yearly from the pass-along and used-book trades.
 
Little wonder, then, that algorithms akin to those the programmers used to 
encrypt Agrippa have become fairly common among commercial soware 
and hardware developers anxious to regulate the dissemination of digital 
e-book content.
 In July  LockStream Corporation released a media delivery and 
rights management system intended for use with e-books and other forms 
of digital content. e company promised that copies of any les encrypted 
by their system would automatically degrade upon being made, thus ren-
42| CHAPTER 1
 dering copied content inoperative or inaccessible.
 Similarly, in  
e-book publisher RosettaBooks announced its release of a special edition of 
mystery novelist Agatha Christie’s And Then There Were None. What dis-
 tinguished this edition was a “time-limit license” that granted users a total 
of ten hours of access to the e-book for the meager sum of a dollar. Rights 
management soware kicked in thereaer to render the text unreadable 
unless the user opted to renew the license for an additional dollar or pur-
 chase the title outright for ve dollars.

 In  textbook publishing giant McGraw-Hill began releasing e-books 
whose embedded rights management soware locks them to the specic 
computers onto which they’re downloaded, thereby forestalling any possi-
 bility of their duplication or circulation. e company’s other main e-book 
format, which is online only, registers the total number of paying-customer 
page views and typically restricts them to four views per each edition’s 
total number of pages. A company spokesperson provided this (depress-
 ing) rationale for limiting customers’ page views to such a low number: 
“We arrived at that gure aer talking with professors. . . . ey said, read 
it once, study for the midterm, study for a nal, and read it one more time. 
Four ought to be ample.”
 Collectively these e-books and their digital rights 
management schemes compel users to cede to e-book publishers, soware 
developers, and other interested parties much of their ability to circulate, 
dispose of, and reproduce whatever titles they’ve purchased.
 e problem of circulating and reproducing printed books is not only 
embedded in technological artifacts. Federal legislation also embodies 
this concern. In  Congress unanimously approved the Digital Millen-
 nium Copyright Act (DMCA), a sweeping piece of legislation that, among 
numerous other provisions, prohibits end users of copyrighted material 
from bypassing encryption systems or distributing information that might 
permit others to do so. One of the rst tests of the DMCA occurred in July 
, when the Federal Bureau of Investigation (FBI) arrested Russian com-
 puter programmer Dmitry Sklyarov, who had come to the United States to 
attend a computer hackers’ convention. e FBI alleged that he had written 
Advanced e-book Processor for his employer, ElcomSo, a program that 
permits users of Adobe’s e-book soware to circumvent the program’s safe-
 guards against copying electronic books. Sklyarov was released ve months 
later aer agreeing to testify against his employer in exchange for immunity 
from prosecution.

 Sklyarov’s arrest and ElcomSo’s subsequent prosecution underscore 
what a year earlier the New York Times had called the book industry’s “ulti-
E-BOOKS AND THE DIGITAL FUTURE |43 
 mate nightmare.” Peer-to-peer (PP) music le sharing had recently entered 
the popular imagination thanks to the launch and immediate notoriety of 
Napster in . e ease with which the service allowed music lovers to 
trade MP les directly with one another online, and thereby to circumvent 
the music industry, le many cultural producers fearing for the eects of 
PP. e book industry was no exception, given its fascination at the time 
with the prospects of digital publishing. Hence the fear that “digital books 
will go the way of digital music: circulating for free over the Internet, at 
the mercy of pirates and hackers.”
 However, even aer the court-ordered 
shutdown of Napster in  and the company’s subsequent reorganiza-
 tion into a paid service, the book industry still found itself in PP’s long 
shadow. In  Newsweek reported on BookSnap, a new scanning device, 
or “book ripper,” that would allow ordinary consumers to digitize their per-
 sonal libraries. e story opened with the question, “Could the publishing 
industry get Napsterized?”, which actually referred to the next generation 
of le-sharing and social networking sites that had grown up in Napster’s 
wake.

 Although Newsweek raised doubts about the user-friendliness of 
BookSnap, the implication behind the question it raised about home book 
scanning was clear enough: given the ease with which anyone with a few 
hundred dollars and an Internet connection can reproduce and redistribute 
book content, the long-term survival of the book industry was increasingly 
dependent on its ability to lock that content down.
 As anyone knows who has scanned or photocopied a chapter from 
a printed book, the trouble with—or perhaps the best part about— 
intellectual property (IP) law is that while multiple parties maintain a con-
 trolling legal interest over the disposal of a specic intellectual property, 
that interest isn’t always practical or enforceable.
 While IP law unques-
 tionably carries a signicant degree of prohibitive force, it provides a legal 
remedy only aer acts of duplication have occurred. It doesn’t perforce 
forestall acts of duplication. Put another way, IP law doesn’t so much pro-
 tect against the process of duplicating copyrighted materials as redress the 
result of their duplication.
 Digital encryption, on the other hand, prohib-
 its the duplication and circulation of e-books before acts of duplication can 
occur—in extreme cases by erasing e-books aer only a single use. Digi-
 tal encryption thus allows authors, publishers, and others to monitor and 
regulate the disposition of e-books in ways that exceed the scope of existing 
intellectual property laws by circumventing such exceptions as fair use and 
the rst-sale doctrine. e technology does so by empowering interested 
parties to establish and maintain unprecedented levels of practical control 
44| CHAPTER 1
 over the social life of e-books and other forms of digital information even 
aer the transfer of ownership (i.e., purchase) has occurred.
 A Dierent Story to Tell
 At the outset of this chapter I mentioned Google’s book-scanning project, 
Book Search. By way of conclusion, I want to spend some time re	ecting on 
it. Beyond the prospect of compiling a voluminous, cross-referenced digital 
library, what’s striking about Google’s initiative is the bizarre ambivalence 
surrounding it. Under the auspices of the Association of American Publish-
 ers, ve presses—McGraw-Hill, Pearson Education, Penguin USA, Simon 
& Schuster, and John Wiley & Sons—led a federal lawsuit against Google 
in October  alleging copyright infringement. What makes the case so 
strange, however, is that the presses that brought the suit also happen to 
be partners in Google Book Search. How can one explain this apparent 
contradiction?
 e simple answer is: the publishers who’ve partnered with and who are 
now suing Google object to the company’s scanning of any books other than 
those they’ve specically authorized. eir issue isn’t with Book Search but 
rather with Google Library, the book-scanning operation whose aim is to 
digitize part or all of the printed book collections of major research librar-
 ies. Although Google Library is a facet of Book Search, it operates indepen-
 dently of the partnership agreements drawn up with a host of book publish-
 ers who want to promote their titles online. In the words of Pat Schroeder, 
former congresswoman and now president and CEO of the Association 
of American Publishers: “While authors and publishers know how use-
 ful Google’s search engine can be and think the Print Library could be an 
excellent resource, the bottom line is that under its current plan Google is 
seeking to make millions of dollars by freeloading on the talent and prop-
 erty of authors and publishers.”
 e answer may be more complex when considered in light of the pre-
 ceding discussion of printed and electronic books. Because it’s clear that 
the publishers who are suing Google want it both ways, one might be 
tempted to describe their actions as hypocritical. ey’re not. Instead, their 
actions are a function of the peculiar—even ambivalent—status of books-as- 
commodities in the late age of print. On the one hand, the publishers are 
trying to promote printed books (and, presumably, printed book owner-
 ship) by using one of the most salient publicity vehicles of our time, the 
E-BOOKS AND THE DIGITAL FUTURE |45 
 Internet, and, more specically, Google, its most widely used search engine. 
In this way their actions are in keeping with the logic of consumer capital-
 ism, whose in	uence has been felt in the book industry at least since the 
second quarter of the twentieth century, if not earlier. On the other hand, 
the lawsuit expresses a not altogether consonant impulse, a concern about 
how to control the reproduction and circulation of book content follow-
 ing a given volume’s initial sale. Again, the issue here is ownership and its 
thorny status in the late age of print.
 Both the controversy surrounding Book Search and the topics discussed 
in this chapter suggest that the social relations of commodity ownership 
characteristic of the rst three quarters of the twentieth century continue to 
dominate today’s market economy. By the same token, they also show that 
these relations have been troubled relentlessly since Bernays’s book sneak 
campaign in the s all the way up to Agrippa, the DMCA, and beyond. 
Given that many of today’s most popular, commercially available e-book 
technologies allow cultural producers to micromanage the persistence, use, 
and circulation of content, these technologies are symptomatic of—indeed, 
further—the tense and uneven process of transforming three core prin-
 ciples of consumer capitalism: the belief that the widespread private own-
 ership and accumulation of mass-produced consumer goods is desirable 
from the standpoint of capitalist production; the assumption that the sale 
of a certain item implies the more or less complete transfer of ownership 
rights to that item; and the principle that commodity ownership consists, 
in part, in the right to make use of the goods you’ve purchased with mini-
 mal—and, ideally no—outside interference by the party from whom you’ve 
purchased them.
 E-books clearly have an important story to tell beyond their ability to 
reproduce the form and function of printed books. eirs is a story about 
the logic of capitalist accumulation and how it has been shiing over the 
last century. Today’s e-book technologies constitute the end result of more 
than y years’ worth of eort to render problematic people’s accumulation 
and circulation of printed books, as well as those of other mass-produced 
goods. As such, e-books both express and embody a practical critique of 
consumer capitalism. is is no cause for celebration, however. Whatever 
critique of capitalism they oer ultimately advances a more intensive mode 
of capitalist accumulation, one signicantly premised on the management 
of commodities and hence the ways in which consumers interact with them. 
E-books don’t suggest a waning of consumer capitalism. On the  contrary, 
they point to its intensication or, rather, to the emergence of new practices 
of controlled consumption, a theme I will pursue in subsequent chapters.
46| CHAPTER 1
 ough I’ve examined the changing conditions whereby people have 
incorporated books into their everyday lives, on balance I’ve perhaps 
focused more on the eorts of cultural producers to reshape specic book 
technologies—and book culture more broadly—to suit their own ends. In 
the next chapter I demonstrate how specic social classes and communities 
have turned to large-scale retail bookstores as a means of challenging pat-
 terns of inequality at the level of the everyday.
A RECENT TRIP to the Bay Area reminded me of just how much I enjoy 
trolling through well-stocked independent bookstores. Among my favor-
 ites is the cavernous Green Apple Books on Clement Street in San Fran-
 cisco, where I almost always discover some rare or unusual gem to add to 
my already overstued library. Last time it was a copy of Meaghan Morris 
and Paul Patton’s hard-to-nd collection Michel Foucault: Power, Truth, 
Strategy, which had eluded me for years. en there’s my Berkeley duo: 
University Press Books, located on Bancro Way, which is home to one 
of the nest collections of new scholarly titles west of the Mississippi; and 
Moe’s, located just around the corner and down Telegraph Avenue, which 
oers an overwhelming assortment of new and used books. I could spend 
days thumbing through their stacks in search of selections that, I learn, 
ought to be in my library. Browsing through all three stores is always equal 
parts education and shopping for me.
 My travels frequently involve side trips to local independent bookstores, 
oen resulting in fortuitous discoveries. ough I’ve been there just once, 
the Seminary Co-op Bookstore in Chicago ranks among my favorites. Its 
inventory of scholarly titles surely rivals that of University Press Books, 
and I would venture to say its selection of titles is the most extensive in the 
Midwest. Also topping my list is the Prairie Lights Bookstore in Iowa City, 
Iowa, whose inventory is as impressive as the list of authors who have vis-
 ited the shop to present readings. Trips to Amherst, Massachusetts, always 
involve stops at Raven Books. On multiple occasions I’ve beneted from 
the decision of University of Massachusetts students to cash in their books 
2 The Big-Box Bookstore Blues
48| CHAPTER 2
 at the end of the term. en there’s the Strand. Located at the corner of th 
Street and Broadway in New York City, the Strand’s 	oor-to-ceiling collec-
 tion encompasses “miles of books”—eighteen at last count. Its stock may be 
exceeded only by that of Powell’s Bookstore in Portland, Oregon. You could 
spend a week in either place and still not manage to touch every volume 
each store has on its shelves.
 Would that I had been so mobile as a child. I grew up in Goshen, New 
York, a small, fairly rural community located about sixty miles northwest 
of New York City. e place has since transformed itself into something 
like a distant suburb. When I was young, though, Goshen might just as 
well have been six hundred miles from the Big Apple, given how rarely my 
family ventured there. e physical and psychological distance I felt from 
New York City and all that it had to oer was compounded by Goshen’s 
relative lack of cultural resources. e town had no real bookstore to speak 
of—at least not when I was very young—though it did play home—as it still 
does today—to a horse racing hall of fame. e Goshen Public Library and 
Historical Society always seemed, well, more historical society than public 
library.
 When a tiny bookshop (whose name escapes me) opened in the late 
s, about a block from the town square and within walking distance of 
my home, I was intrigued. Would the place sell books that might actually 
interest me? Perhaps I had unreasonably high expectations—it couldn’t 
have measured more than eight hundred square feet—but I recall being 
nonplussed by its stock each time that I entered. e gondolas and wall 
displays always seemed unusually spare. What kept me coming back was its 
supply of New York State Regents Examination review books and what was, 
admittedly, a noteworthy selection of Clis Notes. Despite my patronage, 
the bookshop soon folded and was replaced by a video store.
 Nearby Middletown, New York, was a dierent story. Where Goshen’s 
outskirts were still actively farmed, much of Middletown’s outlying land had 
been sold o, rezoned, and subdivided in the s and s to make way 
for large tracts of mall space. One of those malls, Orange Plaza, measuring 
eight hundred thousand square feet, opened in the early s and would, 
by the mid-s, house a substantial B. Dalton bookstore. I can’t recall 
when I gured out that the place was a corporately owned chain. What 
was more important to me was the fact that it had an astonishing amount 
of books on hand that genuinely appealed to me. ere I recall purchas-
 ing First Flight, a science ction novel penned by one of my favorite comic 
book writers, Chris Claremont. I’m sure there were many others whose 
titles I no longer recall. As it happened, though, the sci- section stood 
THE BIG-BOX BOOKSTORE BLUES |49 
 adjacent to the customer service kiosk. Proximity taught me that I could 
obtain virtually any book in print, the whole catalog of which was stored 
on tiny microche slides. I remember placing my rst special order, volume 
 of The Art of Robotech, and my exhilaration at its arrival within a week. 
(I still have the book.) Even though Middletown’s B. Dalton was relatively 
small by today’s superstore standards, its stock was nonetheless impressive. 
My twelh grade summer reading list included the Grove Press edition of 
Eugène Ionesco’s play Rhinoceros. Never, I believed, would I be able to nd 
avant-garde literature of this kind—in translation, no less—anywhere in 
the Goshen area. I had resigned myself to ordering it when, sure enough, I 
discovered that B. Dalton had a copy on hand.
 As a result of my own frustrations and more positive experiences with 
retail bookstores, I have come to appreciate the subtlety and pathos of 
Raymond Williams’s essay “Culture Is Ordinary.” Williams grew up in the 
harsh environs of the Welsh countryside in the early decades of the twen-
 tieth century. ere he developed a keen sense of what real and perceived 
distance from major metropolitan centers—the centers of modernity—felt 
like and what that distance meant in terms of access to resources that could 
enrich one’s quality of life:
 It was slow in coming to us, in all its eects, but steam power, the petrol 
engine, electricity, these and their host of products in commodities and 
services, we took as quickly as we could get them, and we were glad. . . . 
Moreover, in the new conditions, there was more real freedom to dispose 
of our lives, more real personal grasp where it mattered, more real say. Any 
account of our culture which explicitly or implicitly denies the value of an 
industrial society is really irrelevant; not in a million years would you make 
us give up this power.
 is sense of “personal grasp” captures my early relationship to B. Dalton. 
Here, nally, was my chance to share, more or less fully, in imaginative and 
informational worlds that had hitherto been denied to people like me, liv-
 ing in relatively rural places like Goshen, New York. Never would I give up 
that power—at least as long as there were no viable alternatives to speak 
of.
 e story has grown more complicated of late. e last decade and a half 
has witnessed the proliferation and supersizing of corporate retail booksell-
 ing chains, the results of which have been contentious, to say the least. Free-
 standing “big-box” book superstores have gradually, although not entirely, 
replaced smaller, mall-based chains like B. Dalton and Waldenbooks, to 
50| CHAPTER 2
 say nothing of independent bookstores. ese behemoths typically boast 
between twenty-ve and thirty thousand square feet of retail space, stock 
around a hundred thousand dierent titles, and feature cafés, upbeat music, 
sizable newsstands, ample public seating, and more. With over twelve hun-
 dred big-box bookstores between them, industry leaders Barnes & Noble 
(corporate parent of B. Dalton) and Borders (parent of Waldenbooks) now 
command extraordinary buying power and market share. As such, many 
people are apprehensive about the ways in which these large-scale book-
 sellers seem to be reshaping the everyday landscape of books and booksell-
 ing—and of culture more broadly. eir growth, popularity, and consider-
 able economic muscle thus raise important concerns about the well-being 
of local independent bookstores, the purported homogenizing eects of 
mass culture, and, ultimately, the future of books. Dismissing the value of 
an industrial society may be an exercise in futility. As Williams understood, 
however, embracing an industrial society’s excesses may be an even more 
damaging exercise in servility.
 e current tension existing between independents and superstores is 
the starting point of this chapter. In the rst section I explore how their 
relationship has played out over the course of the last decade. Specically, 
I try to make sense of the claim that big-box bookstores have forced inde-
 pendent bookstores to close en masse. My implicit purpose is to challenge 
how some people conceive of big-box bookstores and other mass cultural 
institutions as ideal types, that is, as placeless and without history, and 
hence as agents of cultural homogenization. e next section consists of a 
history of Barnes & Noble, the oldest extant large-scale bookselling chain 
in the United States. ere I describe the structural conditions leading up 
to the emergence of large-scale retail bookselling in the United States. e 
chapter then focuses on a particular Barnes & Noble branch located in a 
particular place: Durham, North Carolina. I go on to explore the role this 
one superstore has played in a central North Carolina community’s strug-
 gle to redress persistent racial and economic inequalities.
 e point of all this storytelling is to enrich debates about the moral, 
economic, and cultural value of corporate big-box bookstores, although 
not merely for the sake of being contrarian. e goal is for those of us who 
have a stake in book culture to engage in a more historically and geographi-
 cally grounded discussion about the social uses and eects of these stores 
and, more broadly, about the politics of mass culture. As such, I try to strike 
a delicate balance. ough I deeply respect people’s practical, psychologi-
 cal, and aective investments in specic kinds of bookstores, the stories I 
tell may at times cut against the grain of received wisdom about the well-
THE BIG-BOX BOOKSTORE BLUES |51 
 being of bookselling in the United States. I will argue that mass culture 
possesses a deep, rich history, one that shows how seemingly repetitive 
artifacts and institutions can serve to open new pathways for repeating 
everyday life dierently.
 Chain Reactions?
 To begin, consider the o-repeated claim that corporate big-box bookstore 
chains drive independent booksellers out of business. Certainly there’s 
ample evidence to support it. I suspect many of you reading this book know 
of at least one independent bookseller who went out of business in the last 
decade or so aer a big-box bookstore chain opened nearby. I can think 
of at least two: the Chapel Hill, North Carolina, branches of the Intimate 
Bookstore; and the Bloomington, Indiana, bookstore Between the Lines. 
e pattern is straightforward enough: where the one opens, the other is 
likely to close. Could it be any less complicated than that?
 An abundance of fragments of everyday book culture reinforce these 
observations. e most salient probably is the  feature lm You’ve Got 
Mail, in which a prot-obsessed corporate CEO named Joe Fox (played 
by Tom Hanks) plops one of his big-box bookstores down on New York’s 
Upper West Side and forces the owner of a quaint children’s bookstore, 
Kathleen Kelly (Meg Ryan), out of business. (Inexplicably the two still 
manage to fall in love.) eir confrontation comes to a head in this bit of 
dialogue, where Joe and Kathleen debate whether Fox Books is a bona de 
bookseller or a boorish imposter:
 JOE: You probably sell, what, , worth of books in a year?
 KATHLEEN: How did you know that?
 JOE: I’m in the book business.
 KATHLEEN: I am in the book business.
 JOE: I see. And we are the price clubs. Only instead of a ten-gallon vat of olive 
oil for . that won’t t under your kitchen cabinet, we sell cheap books.
 e implication here is clear enough: “real” bookstores care about econom-
 ics only as a means to an end, namely, staying in business, so that they can 
deliver worthwhile books to intelligent, community-minded people. Large-
 scale corporate booksellers, on the other hand, see economics as an end in 
itself. Fast, cheap, and en masse are their guiding principles; they care about 
52| CHAPTER 2
 the cultural value of books about as much as Costco cares about the moral 
and intellectual value of cooking oil.
 ough I don’t mean to contradict these claims and characterizations 
outright, I do want to scrutinize them a bit. e familiar refrain “corporate 
big-box bookstores drive local independents out of business” has calci-
 ed into a kind of commonsense mantra, so that imagining more compli-
 cated relations of causality has become somewhat dicult of late. Is there 
really a straight line leading from the one to the other? And what about the 
inventories of corporate big-box bookstores? Are they really comparable to 
“commodities” in the sense of homogeneous, bulk merchandise? Are these 
even the right questions to be asking of bookstores today?
 Oddly, the American Booksellers Association (ABA) keeps no formal, 
long-term records that would indicate exactly how many independent 
bookstores have gone under since Barnes & Noble opened its rst super-
 store outside Minneapolis, Minnesota, in . According to the New York 
Times, the ABA estimates that between  and  independent book-
 sellers closed in the four years between  and . A report on The 
NewsHour with Jim Lehrer in  stated that  independent bookstores 
closed in the United States between  and . In a memoir describing 
her time as owner of New York City’s Books & Co. (now defunct), author 
Lynne Tillman mentions an “informal tally” by the ABA showing that  
independent bookstores shut their doors in the United States between  
and . Along these same lines, the press routinely reports on 	uctua-
 tions in ABA membership, which it presumes re	ects the number of inde-
 pendent bookstores opening and closing in the United States. Numerous 
stories convey how the organization’s growth in the early s was under-
 cut by a signicant downturn in membership by decade’s end. e ABA 
swelled from , to , members between the early and mid-s, but 
membership fell to , by the close of the decade.
 Oen the press juxtaposes these gures with statistics tracking the 
growth of corporate superstore bookselling outlets. For instance, in  
the New York Times reported that approximately  superstores opened 
nationwide in the same period that saw the estimated closing of  or 
more independents. In a story about Bualo’s independent booksellers and 
their struggle to survive economically, the Buffalo News similarly wrote that 
Barnes & Noble and Borders Group “opened more than  new stores” 
between  and .
 Coverage of changes in the retail bookselling mar-
 ket in the United States tend to paint a similar picture. It’s widely reported 
that independent bookstores accounted for about  percent of all new 
books purchased in the United States when the construction of superstores 
THE BIG-BOX BOOKSTORE BLUES |53 
 began to take o in the early s. e year  appears to be a piv-
 otal one in which corporate bookselling chains overtook independents. 
According to Publishers Weekly, the market share of the former rose from 
 to  percent between  and , while that of the latter slipped from 
 to  percent.
 By  the national bookselling chains accounted for 
just over half of all new books sold in the United States, while independent 
booksellers accounted for between  and  percent.
 Beyond the statistical evidence, the press routinely turns to narratives 
in which, like You’ve Got Mail, national superstore bookselling chains 
encroach on and force nearby independent booksellers to close. In  a 
story in the Los Angeles Times relied on this narrative, beginning with its 
very title: “Chain Reaction: As Mega-Bookstores Move into eir Neigh-
 borhoods, Independents Worry About the Future.” e piece opens with 
the story of Earthling Books, a Santa Barbara, California, bookstore strug-
 gling to remain nancially solvent aer a superstore has opened down the 
block:
 She survived a recession, painful rent increases and the wrecker’s ball. 
For years, Penny Davies has scrambled to keep her bookstore operating 
in downtown Santa Barbara. But now, she may have met her match. Last 
month, a new neighbor moved in down the block. A competitor with plenty 
of cash 	ow and in	uential friends in the publishing world. Someone who 
might crush Davies’ business and laugh all the way to the bank. It was a 
super-store—the latest trend in mass-market bookselling and either a bless-
 ing or a curse, depending on whom you talk to.
 In  the New York Times led a similar report on the closing of Endi-
 cott Booksellers, a xture on Manhattan’s Upper West Side for fourteen 
years:
 With the arrival of Barnes & Noble superstores, places like Endicott’s are 
nding themselves up against the wall. For independents, the success of 
the superstore formula means adapt or die. Aer Barnes & Noble opened a 
superstore on th Street and Lexington Avenue in January , the Bur-
 lington Book Shop went out of business. So did Eeyore’s and Storyland, 
children’s bookstores that could not compete with the superstore’s large chil-
 dren’s annex. Eeyore’s second store, on the Upper West Side, also closed.
 Likewise, in a story in , PBS recounted the closing of Odegard Books 
in Minneapolis, Minnesota: “In , a New York–based bookstore com-
54| CHAPTER 2
 pany called Barnes and Noble decided to expand its operations nationwide. 
It started in the Minneapolis area with a store . . . which covered thousands 
of square feet and stocked nearly , titles. It had a coee bar that sold 
food and latte—and it discounted prices. Within three years, Odegard was 
out of business.”
 e superstore threat seems to run even deeper. In  the New York 
Times covered the closing of a Brooklyn-based bookseller called Booklink 
Too. What’s unique about Booklink’s closing is that it apparently was pre-
 emptive. “ree months before it is scheduled to open,” the New York Times 
reported, “the rst Barnes & Noble superstore in Brooklyn has claimed a 
victim. In anticipation of sti competition from the retail juggernaut, the 
owners of Booklink Too in Park Slope have decided to consolidate their 
operations and close one of their two small bookstores.” It should thus 
come as no surprise that the Buffalo News concluded: “e small, neighbor-
 hood bookstore is an endangered species, threatened by the same national 
chain domination that all but wiped out neighborhood pharmacies.”
 Clearly there are instances nationwide in which superstore bookselling 
chains cut into the sales of local independent booksellers so deeply that it 
became economically unfeasible for them to remain in business. Unlike the 
national bookselling chains, many independent booksellers lack the nan-
 cial resources to allow them to remain solvent during even brief economic 
downturns. Smaller stores are particularly vulnerable to competition, and 
no doubt Barnes & Noble, Borders, and other big-box booksellers have 
claimed their share of independent booksellers in this way.
 e newspaper articles and various other reports mentioned earlier sug-
 gest that national superstore chains are the principal—and possibly the 
sole—cause behind the recent decline of independent bookstores. But to 
what extent is that the case? Does the opening of corporate superstores 
necessarily cause a “chain reaction,” forcing nearby independents to close? 
While there are some reports circulating in the popular media that address 
these kinds of questions, on the whole they are few and far between. It 
doesn’t follow, however, that their relative scarcity substantiates the chain 
reaction narrative. Quite the opposite, I believe the narrative consistency 
evident in the reporting is symptomatic of an unwillingness to question 
conventional wisdom.
 As I previously noted, a PBS report in  attributes the closing of 
Minneapolis-based Odegard Books solely to the opening of a nearby Barnes 
& Noble superstore. In contrast, Publishers Weekly indicates that “by the 
end of ’ [Odegard] had recovered from the superstores.” According to 
both the owner and the store manager, Odegard felt pinched by competi-
THE BIG-BOX BOOKSTORE BLUES |55 
 tion from the superstores, but its closing was attributable to far more banal 
circumstances: many customers refused to continue shopping there aer 
the owner of its two main parking lots began charging patrons a fee to park 
their cars.
 It’s important, then, not to permit the steady repetition of oanded 
political-economic analysis to obscure the myriad local factors that con-
 tribute to the failure of independent bookstores. For example, Huntington’s 
Book Store of Hartford, Connecticut, closed in . Publishers Weekly 
explained that the opening of several superstores nearby contributed to 
the decision to suspend operations. Signicantly, the decision was also the 
result of a severe economic downturn brought about by the 	ight of insur-
 ance, banking, and defense industries from the greater Hartford area. 
Similarly, Weiser’s, New York City’s oldest New Age bookstore, closed in 
 aer a Barnes & Noble superstore opened about four blocks away. 
So far so good. But another key reason for its closing was the departure of 
Metropolitan Life Insurance, one of the neighborhood’s largest companies, 
whose employees oen visited the store. Weiser’s owner also noted the lack 
of other businesses in the area, sporadic problems created by nearby drug 
sales and prostitution, and the steep rise in rents across Manhattan as fac-
 tors contributing to the closing.

 Following a highly publicized three-year battle with a Barnes & Noble 
superstore that had opened about a block away, in  Shakespeare & 
Company closed its store on Manhattan’s Upper West Side. However, as the 
New York Times rightly observed, “Shakespeare & Company . . . developed 
something of a reputation for surly service, with some customers express-
 ing the feeling that the store clerks looked down on anyone whose tastes 
might run to, say, John Grisham.” In other words, some customers refused 
to continue shopping at Shakespeare & Company because its salespeople 
intimidated them with their narrow views of “worthwhile” culture. Another 
Manhattan bookseller, Books & Co., closed its doors in  aer a dispute 
with its landlord, the Whitney Museum of American Art, which refused to 
renew the store’s lease without a sizable rent increase. Bookland of Maine, 
an independent bookselling chain in New England, closed four stores in 
early . Although Publishers Weekly began its story by attributing the 
closing “to the triple whammy of Borders, Barnes & Noble and Amazon.
 com,” it added that additional factors contributed to the shutdowns, among 
which was “the collapse of a downtown redevelopment project in Portland” 
in which Bookland was to have played a part.
 Likewise, consider how membership 	uctuations in the ABA get taken 
up. In his  memoir entitled The Business of Books, publisher André 
56| CHAPTER 2
 Schirin observed that chain bookstores, price clubs, and Internet booksell-
 ers “have brought about a dramatic decline in the number of independent 
bookstores, from , stores in the early s to , today.” Similarly, 
in  the Columbus Dispatch reported: “e number of [independent] 
booksellers nationally declined, from some , in  to , by 
decade’s end.” On the basis of the ABA’s decreasing membership, Board-
 watch magazine wrote: “Competition has led to the closing of more than 
, independent book stores in the last three years [–].”
 Collectively these accounts err in at least two ways. First, they con	ate 
the total number of ABA members with the total number of independent 
booksellers operating in the United States. In  the ABA estimated that 
some twelve thousand independent retail bookstores were in business 
nationwide. Less than a third, in other words, actually belonged to the 
ABA. Second, because these accounts fail to dierentiate between the num-
 ber of ABA members and the number of independent booksellers, they 
obscure the fact that fallo in the ABA’s ranks doesn’t necessarily correlate 
directly with the closing of independents. A canceled or lapsed member-
 ship doesn’t guarantee that a specic independent bookstore has gone out 
of business, only that, for whatever reason, it no longer belongs to the ABA. 
e bottom line is that independent bookselling may be better—or worse—
 o in the United States than these stories and statistics suggest.
 Thoroughly Modern Bookselling
 One of the problems with public discourse about bookselling in the United 
States is that tends to pay short shri to what Meaghan Morris has called 
the everyday “sense of place” within which corporate superstores emerge.
 
Without a clear sense of history and of the ways in which these big-box 
bookstores aect daily life in concrete contexts, it becomes easy for crit-
 ics to dismiss them as soulless, homogeneous institutions—the Costcos 
of bookselling, or mass culture at its worst. What other stories, I wonder, 
might present themselves were we to imagine big-box bookstores not as an 
abstract concept but as particular institutions embedded in both time and 
space?
 Corporate superstore bookselling chains such as Barnes & Noble emerged 
from a constellation of economic and sociological changes that began over 
a century ago in the United States. As the preceding discussion has shown, 
the nal quarter of the nineteenth century and the rst quarter of the twen-
THE BIG-BOX BOOKSTORE BLUES |57 
 tieth marked a turning point in the cultural history of the nation. is was 
the period that saw the nation’s economy shi from agriculture to industry. 
e change helped stimulate the production of consumer goods, which 
in turn altered the country’s opportunity structure. Janice A. Radway and 
others have shown how during this time a society that had been founded 
and run by a quasi-aristocratic elite began giving way to a more 	exible and 
inclusive conguration—to something approaching (though never quite 
achieving) a meritocracy. Instead of continuing to pin social mobility on 
existing systems of wealth and privilege, the nascent consumer capitalism 
helped to mitigate sociological dierences and class distinctions by link-
 ing social mobility, however imperfectly, to the consumption of books and 
other mass-produced goods.
 As both cause and eect of these changes, the rst decades of the twenti-
 eth century saw the initial rise of so-called middlebrow cultural goods and 
institutions. ese included the Book-of-the-Month Club, John Erskine’s 
“great books” curriculum, and numerous book publishers, some of which 
would go on to become premier publishing houses in the United States 
(e.g., Random House and Simon & Schuster). What distinguished middle-
 brow goods from other cultural goods was their unique blend of commerce 
and culture, their linking of mass-produced consumer goods to possibili-
 ties for learning and social advancement—hitherto the provenance of high 
cultural forms and institutions.

 e middlebrow may have emerged during the rst half of the twentieth 
century, but its eects remained relatively limited during the Great Depres-
 sion and throughout the lean years of the Second World War. As war out-
 put gradually gave way to the production of consumer goods, and as real 
wages again started to climb, the middlebrow underwent a second, more 
intensive period of growth. In terms of books, this process took a number 
of forms: the proliferation of “quality” paperbacks, originally published 
under the imprimatur of Anchor Books, Knopf, and Random House begin-
 ning in the early s; the growth of book clubs; and the launch of the 
New York Review of Books in , among numerous other literary periodi-
 cals, radio programs, and television shows devoted to providing the book- 
buying public with up-to-date information. With these the middlebrow 
was institutionalized, infusing the realm of cultural production—indeed, 
the realm of culture writ large—with its tastes and sensibilities. e pro-
 cess was given a further boost with the passage of the G.I Bill in , 
which signicantly enlarged higher education in the United States. In the 
years immediately following the Second World War, only about  percent 
of the population had earned a bachelor’s degree. at gure doubled with- 
58| CHAPTER 2
 in a generation and quadrupled within two generations. e result was a 
better-educated population, with the added bonus of a significantly 
expanded market for middlebrow cultural goods.
 e boom in higher education in the postwar period posed a number 
of practical problems since many colleges and universities lacked sucient 
physical space to provide for their rapidly growing student populations. 
Campus bookstores in particular faced the serious crisis of how best to 
accommodate the increasingly high volume of textbooks and course mate-
 rials required of students without a corresponding increase in store space. 
According to Ken White, one of the leading gures in bookstore design, 
many campus bookstores in the immediate postwar years adopted mer-
 chandising strategies privileging sales volume over aesthetic concerns. 
“A lot of customers weren’t buying with cash, but with G.I vouchers,” he 
recalled. “To get books out fast, the stores sold them out of cartons. It was a 
matter of case-cutting, as supermarkets do with soup cans.”
 e analogy White draws to supermarkets points directly to what 
Rachel Bowlby has called “the peculiar history of the relations between 
book-selling and food-selling.” White has suggested that following the 
Second World War campus bookstores began looking to supermarkets for a 
new, more ecient merchandising model. As Bowlby has shown, modeling 
bookstores on supermarkets is a case of history come full circle:
 In the history of shop design, it is bookstores, strangely enough, that were 
the precursors of supermarkets. ey, alone of all types of shop, made use 
of shelves that were not behind counters, with the goods arranged for casual 
browsing and for what was not yet called self-service. Also, when brand-
 name goods and their accompanying packages were non-existent or rare 
in the sale of food, books had covers that were designed at once to protect 
the contents and to entice the purchaser; they were proprietary products 
with identiable authors and new titles—not just any novel, but the latest by 
such-and-such a writer.
 Critics have tended to disparage those who compare bookselling to large-
 scale food selling. As You’ve Got Mail demonstrated, books are supposed to 
be treated as sacred artifacts, not as bulk merchandise. To treat them other-
 wise is to fall prey to the crass trifecta of volume, eciency, and commer-
 cialism. What Bowlby suggests, however, is a much closer kinship between 
these two seemingly antithetical domains. Bookselling helped set the stage 
for the modern supermarket—the very form of merchandise delivery to 
which it now seems opposed.
THE BIG-BOX BOOKSTORE BLUES |59 
 In any event, as enrollments continued to grow, an in	ux of tuition dol-
 lars and government funding in the s helped many campuses expand 
signicantly by the early s. In addition to building more student hous-
 ing, another frequent capital improvement project included the enlarge-
 ment of student service facilities, particularly union buildings and campus 
bookstores. Many leading college and university bookstores grew substan-
 tially. For example, the Harvard Coop in Cambridge, Massachusetts, mush-
 roomed from a comparatively paltry eight thousand square feet to around 
twenty-ve thousand square feet—roughly the size of one of today’s typical 
book superstores.
 ese expansions led to the gradual phasing out of case-cutting in cam-
 pus bookstores and its replacement by more sophisticated bookselling 
techniques. Case-cutting oered a pragmatic solution to the problem of 
distributing large quantities of books quickly and eciently to passels of 
students who had little choice but to purchase them. It didn’t encourage 
browsing and impulse buying, nor was it meant to. Given the relatively 
tight quarters many campus bookstores occupied in the s, it seems 
reasonable to assume that most simply wanted to supply students with 
their required textbooks and hurry them out the door. Yet the expansions 
of the early s led to a reconsideration of the purpose of some stores. 
Although they still needed to engage in fast-paced, high-volume textbook 
selling at strategic times of year, their increased size meant that people 
could—indeed, might actually want to—spend some time browsing. As 
White observed, many college and university administrators subsequently 
began viewing campus bookstores not only in terms of their primary func-
 tion, namely, furnishing students with required books and supplies at the 
start of each term, but for their potential to generate revenue on a more 
steady basis.
 is recognition led to a greater emphasis on merchandising: 
the use of specic techniques of store planning, layout, design, and display 
to organize the store space so as to capture shoppers’ attention and encour-
 age them to buy.
 e combination of industrial production, middlebrow cultural disposi-
 tions, and the move toward mass higher education helped give rise to the 
idea of large-scale retail bookselling in the United States. A pivotal, histori-
 cally earlier element should be factored in here as well, namely, the inven-
 tion of retail shopping. Given the latter’s ubiquity today, it may be hard to 
imagine that it was an exchange form that many people once distrusted—
 even scorned. Yet, as E. P. ompson has shown, this attitude prevailed 
(at least in Britain) into the early nineteenth century owing to the signi-
 cance of the public marketplace and the nature of the exchange occurring 
60| CHAPTER 2
 therein. Public marketplaces typically brought together producer/sellers 
and a crowd of potential buyers, who, if all went well, negotiated the prices 
of goods in a manner more or less sensitive to local needs, conditions, and 
customs. (Today’s farmers’ markets are a vestige of these marketplaces.) 
As ompson notes, the immediacy of these interactions provided for the 
possibility of “moral” rather than purely economic pricing. In times of 
widespread economic downturn, an intimidating throng of buyers might 
demand that producer/sellers reduce prices lest they face the wrath of those 
who had fallen on hard times.
 Toward the end of the eighteenth century new faces began appearing 
both inside and outside the marketplace. Retailers sold goods others had 
produced at a markup and jobbers (wholesalers) circumvented the mar-
 ketplace by purchasing goods directly from local producers and reselling 
them elsewhere at a prot. It’s important to recognize that neither group 
was especially welcome—at least initially. Because retailers confounded 
the intimacy of the producer-buyer relationship, it wasn’t uncommon for 
local authorities to refer to them in the same breath as “hucksters” and to 
exclude them from marketplaces during the busiest hours. Jobbers didn’t 
fare much better. Critics disparaged them as “interlopers” who disrupted 
local supplies and thus undercut local pricing and product availability. 
ompson points out that jobbers 	ourished in times of shortage, which 
were frequent in the eighteenth and nineteenth centuries, thanks to their 
ability to move large quantities of goods “from areas of surplus to areas of 
scarcity.” Jobbers thus became an increasingly lucrative resource for farm-
 ers and other producers of goods since they tended to buy regularly and in 
bulk, unlike the ordinary folk to whom producers otherwise might have 
sold their goods.
 is gradual shi to a less geographically specic economy of scale 
had dramatic consequences for the sociology of buying and selling. Local 
marketplaces waned as the nineteenth century progressed, and those that 
remained began excluding the general public. ey ultimately served as a 
meeting place for producers and jobbers. “Hence the labourer was driven to 
the petty retail shop,” ompson writes, “at which prices were enhanced.” 
However, these were no longer the prices of old, that is, prices negotiated 
face to face by producer/sellers and a sometimes morally charged buying 
public. As goods increasingly emanated from a generalized elsewhere, and 
as retailers shouldered added responsibility for selling these products—
 produced by others—prices became more uniform and abstractly deter-
 mined. Increasingly impersonal conditions, in other words, contributed 
to the eclipse of moral pricing by its more purely economic counterpart, 
THE BIG-BOX BOOKSTORE BLUES |61 
 so much so that by the mid-nineteenth century the latter had become the 
norm rather than the exception.
 It is from these as well as other conditions that Barnes & Noble emerged. 
In  Charles Montgomery Barnes founded a wholesaling outt in Whea-
 ton, a burgeoning although still quite rural Chicago suburb whose settle-
 ment had begun in the late s. Barnes launched his upstart company 
based on an unexpected decision: he opted out of the new book trade 
and decided instead to specialize in secondhand texts. For this reason his 
wholesaling operation has been described as possibly “the rst business of 
its kind in this country.” Indeed, Barnes’s timing couldn’t have been better. 
e railroad, which arrived in Wheaton in , had established the town 
as a viable hub from which to ship and receive used books. Equally impor-
 tant was the opening in  of a new public school in Wheaton, which 
taught grades – and drew students from across DuPage County, and 
the presence of Wheaton College. Both institutions would require a steady 
supply of aordable books, and Barnes was more than happy to oblige.
 
Barnes eventually added new books and stationery to his product lines. His 
	edgling book business, which began in his home on the corner of Lincoln 
and Cross Streets, slowly began to gather momentum.
 e business quickly outgrew these cramped quarters. In  Barnes 
relocated to  LaSalle Street in Chicago under the name C. M. Barnes & 
Company. e rm reorganized in , whereupon Barnes began dealing 
solely in the school textbook trade—a growth industry, to be sure, given the 
widespread passage of compulsory schooling acts beginning in the s. 
Meanwhile Barnes’s son, William, joined the company in . John W. 
Wilcox, William’s father-in-law, partnered with the company shortly there-
 aer. William succeeded his father as president upon the latter’s retirement 
in . With the death of C. M. Barnes in , the company changed its 
name to C. M. Barnes–Wilcox Co.
 In  G. Cliord Noble formed a partnership with a fellow New 
Yorker, Arthur Hinds, resulting in two companies: the publishing outt 
of Hinds, Noble, & Eldridge; and the bookstore Hinds & Noble, which 
specialized in educational texts. Aer a little more than two decades, the 
partnership was dissolved, with Hinds selling his shares in the bookstore to 
Noble, who agreed to relinquish his interests in the publishing rm. Noble 
appears to have intended to make his eldest son, Lloyd Adams Noble, his 
partner. Having gained exclusive control of the bookselling operation, he 
was successful. In  the bookstore’s name was brie	y changed to Noble & 
Noble, though the outbreak of the First World War forced Lloyd into active 
military service and le his father searching for a new partner. Meanwhile, 
62| CHAPTER 2
 William Barnes had sold his stake in C. M. Barnes–Wilcox Co. and moved 
from Chicago to New York in , whereupon he became partners with 
Noble in the educational book trade. Together they established Barnes & 
Noble.
 roughout the s Barnes & Noble dealt almost exclusively in the 
wholesale end of the educational book business, becoming a key supplier 
of textbooks to New York City schools, colleges, libraries, and other book 
dealers. In its early years the company generally ignored the retail side 
of the book trade except to sell single copies to the occasional passerby 
who happened into the company’s oces. As such visits increased, the rm 
realized that retail bookselling might very well prove protable. Barnes & 
Noble relocated to a larger oce space occupying the second 	oor of  
Fih Avenue in Manhattan. e new location provided sucient room 
to continue the wholesale operation while also adding a small retail store 
specializing in textbooks. e retail side of the business soon 	ourished, 
prompting Barnes & Noble to relocate in  to accommodate the increase 
in customer trac. e company leased a generous ground-	oor space at 
 Fih Avenue (at the corner of Eighteenth Street), where the company’s 
	agship store remains to this day (g. ).
 Noble le the partnership in  to start a publishing company with 
his sons. Under the tutelage of William Barnes and his son, John, who 
had purchased Noble’s interest in the company, Barnes & Noble continued 
to expand its operations throughout the s. In addition to wholesal-
 ing, the rm added a publishing division in , beginning with a series 
of glosses covering “practically every major subject taught in college.” 
e retail operation enjoyed the most rapid growth during this period, 
with Barnes & Noble becoming a major bookseller to students, particularly 
those attending the many colleges, universities, and private schools in and 
around Manhattan.
 To better accommodate the in	ux—particularly during the twice-yearly 
rush at the beginning of each college term—the store and oces underwent 
major renovations in the fall of . e company began by securing a lease 
for the second 	oor of  Fih Avenue. All of the Barnes & Noble adminis-
 trative oces were moved upstairs, thus freeing up the entire main 	oor and 
mezzanine levels for retail sales and storage space. e store incorporated 
a unique, modular-display system into its design scheme to better manage 
	uctuations in store trac. During periods of high volume, the company 
would set up a -foot-long textbook counter, occupying the entire length 
of two sides of the store, dedicated to servicing students enrolled in area 
schools and colleges. Specially designed built-in panels could be pulled 
THE BIG-BOX BOOKSTORE BLUES |63 
 out during a crush and inserted into the side of the counter facing outward 
toward the customer, thereby concealing the books contained therein. is 
system helped ease overcrowding in the store by cutting down on browsing 
during the busiest periods. Customers simply submitted requests for the 
textbooks they needed to the store clerks, who were stationed behind the 
counter, whereupon the customers were expected to pay for their merchan-
 dise and exit the store. Seven years aer its introduction, Publishers Weekly 
reported on the successful implementation of this bookselling system: “In 
view of the size of New York City and the enormous enrollments in the 
hundreds of schools, one can readily imagine what a madhouse the store 
must be at the beginning of a semester, and what a dierence these new 
methods have made to the sales people. (By far, the largest part of the store’s 
business is the student trade.)”
 Once business slowed, the long textbook 
counter could be disassembled into individual tables, with the front panels 
stashed to open up the units for display and browsing.
 FIGURE 3 e Barnes & Noble Bookstore as it looked in . e company’s 
	agship store still occupies the same location at  Fih Avenue in New York 
City, at the corner of Eighteenth Street.
 SOURCE: PUBLISHERS WEEKLY, DECEMBER 6, 1941, 2091. USED WITH PERMISSION OF 
BARNES & NOBLE.
64| CHAPTER 2
 Barnes & Noble’s eort to streamline customer service was inspired by 
the burgeoning elds of industrial psychology and scientic management, 
which sought to rationalize product purchasing and to render it more e-
 cient. ese architectural and organizational features were complemented 
by a sonic component. In the early s the Wired Radio Company of 
Cleveland, Ohio, introduced a special, closed-circuit radio-programming 
system. It pitched its soothing, “scientically” timed and sequenced back-
 ground music as a kind of ambient instrument with which to steady the 
cadence of workers’ and consumers’ otherwise unpredictable routines. e 
service quickly attracted a loyal clientele consisting of restaurants, hotels, 
and other commercial establishments, as well as a limited number of private 
homes in and around the Cleveland area. Its success eventually prompted 
Wired Radio to relocate to New York City in  and to change its name 
to Muzak.
 On the heels of these developments, in  Barnes & Noble 
installed a storewide loudspeaker system and was among the rst retail-
 ers in the city to feature “Music by Muzak” during business hours. ree 
minutes of advertisements, store announcements, and news updates—from 
baseball scores to war bulletins—were interspersed between music pro-
 gramming every twelve minutes.
 Barnes & Noble’s unique audio system appears to have served three 
related functions. First, in keeping with Muzak’s marketing claims, it was 
meant to stimulate employees to work more eciently by counteracting 
boredom and fatigue with strategically timed up-tempo music. In this 
sense it applied the values and techniques of industrial production to retail 
bookselling. Second, at least in theory it motivated customers to make pur-
 chases by providing them with a stimulating atmosphere within which to 
shop. Finally, it brought the activity of bookselling into better synergy with 
everyday life; the periodic, ambient news bulletins transformed the oth-
 erwise leisurely activity of browsing into an opportunity for patrons to 
encounter and process timely information. Little wonder, then, that College 
Store magazine called the Barnes & Noble of this period, “as progressive 
and modernly equipped a rm as one could wish.”
 Perhaps the most unique innovation Barnes & Noble introduced during 
this period was “book-a-teria,” a bookselling system whose name explicitly 
acknowledged the “peculiar history” of books and food. As it had done 
in the  store expansion and addition of modular xtures, the company 
implemented book-a-teria as a practical solution to the problem of selling 
large quantities of books to an expanding book-buying public. Unlike the 
textbook counter, which remained in service only during the rush preced-
 ing each school term, book-a-teria functioned year-round to accommodate 
THE BIG-BOX BOOKSTORE BLUES |65 
 both students and nonstudents alike. It was modeled on the principles of 
a cafeteria (hence its name), a Taylorized method of food service predi-
 cated on the division of labor, high volume, and ecient—if not personal-
 ized—service. An article in Publishers Weekly in  described the system 
in detail:
 As one goes into the modernized entrance to the store, one is handed a 
charge slip, somewhat like a price ticket in a cafeteria. When purchases are 
made, the clerk who gets the books for the customer will simply mark the 
titles and prices on the charge slip, and then go on to the next customer. e 
customer, when he leaves the shop, has to pass a cash register and wrapping 
desk, where one clerk ties up the package and another clerk takes in the 
charge slip and the payment for the books. . . . is system speeds up service 
enormously during the rush periods, since the book clerks can give their 
entire time to selling books. During the in-between seasons, the system is 
continued, with apparently no deterrent eect on browsers.
 By the end of the decade, Publishers Weekly reported, several college book-
 stores in and around Manhattan had implemented similar systems in 
an eort to service their expanding student populations with comparable 
eciency.
 It’s not altogether apparent precisely when or why Barnes & Noble dis-
 continued its book-a-teria component. What is clear is that the company 
signicantly expanded its operations in the s and s. It added an 
additional retail store on Twenty-third Street in Manhattan, along with 
several shops located near the City University of New York, Harvard Uni-
 versity, and other college campuses in the Northeast. Moreover, the com-
 pany became the chief used textbook supplier to approximately y col-
 leges. roughout this period it remained under the principal control 
of the Barnes family. Aer John Barnes’s death, in , Amtel—a corporate 
conglomerate trading in toys, tools, and fashion, among other goods— 
purchased Barnes & Noble’s retail and wholesale divisions. Despite Amtel’s 
diversied holdings, the company appears to have been ill-suited to the 
bookselling business. Amtel began closing unprotable Barnes & Noble 
stores within a year of purchasing the company.
 Within just two years it 
abandoned bookselling altogether, selling its interests to a young New York 
bookseller named Leonard Riggio.
 By  Barnes & Noble consisted of a signicantly reduced wholesale 
operation and a single retail location—the store at  Fih Avenue. at 
year Riggio purchased the company from Amtel for . million—a bar-
66| CHAPTER 2
 gain, to be sure, given the store’s existing inventory of over two million 
books, not to mention the forty-two thousand square feet of prime retail 
space on lower Fih Avenue.
 Born in , Riggio grew up in Benson-
 hurst, a predominantly working-class Italian neighborhood in Brooklyn, 
New York. Because he lacked sucient nancial resources to attend col-
 lege on a full-time basis, in  he supported himself by taking a job at 
the New York University bookstore in Greenwich Village. He worked there 
by day while pursuing studies in engineering by night, though he never 
earned a Bachelor’s degree. In  Riggio borrowed ve thousand dollars 
and opened the Student Book Exchange (SBX) on Waverly Place, across the 
street from the NYU bookstore. Over the next six years SBX contracted to 
run six college bookstores in New York and New England. SBX changed its 
name to Barnes & Noble aer Riggio purchased the company from Amtel 
in .
 Like the Barneses and the Nobles, Riggio entered retail bookselling at 
the educational end of the business, selling books primarily to college stu-
 dents. His biography re	ects the extent to which large-scale retail booksell-
 ing—and, later, superstores—was to a certain degree made possible as a 
result of the postwar expansion of higher education in the United States, 
the rise of middlebrow reading and consumer culture, and the related 
so ciological and economic transformations previously discussed. Indeed, 
Riggio has claimed that campus bookselling “basically created the culture 
that dominates [Barnes & Noble] until today,” including its present empha-
 sis on retail superstores.
 Until the early s there remained a tacit disconnect within Barnes & 
Noble with respect to how it approached its clientele. While the company 
no doubt serviced nonstudent customers in increasing numbers, it never-
 theless saw students as its principal audience and formulated its booksell-
 ing strategies accordingly. It thus conceived of and implemented its retail 
business in a manner cognizant of yet somewhat out of sync with the many 
nonstudents who patronized the store. Even though large-scale retail book-
 selling may have served as a model for educational bookselling, it wasn’t 
exactly viewed as a model for bookselling in general.
 at changed in , when Barnes & Noble opened its rst sale annex. 
Occupying three 	oors and covering forty thousand square feet, the outlet 
was located directly across the street from its main store on Fih Avenue. 
It specialized mainly in closeouts (e.g., damaged and remaindered books), 
review copies, books acquired at auction (typically a bookseller’s overstock 
or the inventory of stores that had gone out of business), and buybacks from 
college students and other customers. e distressed conditions under 
THE BIG-BOX BOOKSTORE BLUES |67 
 which Barnes & Noble acquired these texts meant that it could sell them 
in the annex at tremendous discounts, typically between  and  percent 
of the original retail prices. Texts considered nal closeouts, located in the 
basement “bookends” section, sold for as little as twenty-nine cents. Others 
located throughout the store cost just a few dollars, and still others appar-
 ently sold by weight. In addition to the closeouts, the store featured multi-
 ple stacks of current New York Times best sellers along a wall on the second 
	oor. e annex sold these books at dealer’s cost as a loss leader, that is, as 
a strategy for generating store trac and sales that would, with any luck, 
more than compensate for discounting the best sellers so steeply.
 While book retailers in the United States had long traded in remainders, 
damaged books, and used texts, rarely had a single store dealt in quanti-
 ties on the order of the Barnes & Noble Sale Annex. If, in the immediate 
postwar years, some college bookstores attempted to emulate the look, feel, 
and merchandising tactics of supermarkets (which themselves had been 
adapted from bookstores), then the annex helped to propel that trend into 
the broader domain of retail bookselling.
 ree aspects of its approach stand out. First, the practice of pricing 
books by the pound, while limited to a select portion of the store’s total 
inventory, nevertheless underscored the extent to which the “ideology of 
the singularity of the book” had been disturbed by the mid-s. Books 
sold by weight weren’t necessarily set apart as individual works of creative 
genius deserving of contemplative study and careful handling. Rather, they 
were viewed as fully fungible or interchangeable staples meant to be pur-
 chased in bulk, much like 	our, salt, cooking oil, or even toilet paper.
 ey 
were also functional in the sense that their comparatively low price meant 
that customers could put them—and, indeed, all books priced under a dol-
 lar—to good use. As Publishers Weekly reported in , a “heavy propor-
 tion of customers in the annex . . . have no intention of reading the books 
they buy. ey buy them as shelf llers . . . in order to project images of 
themselves through their collections.” ese volumes thus fullled essen-
 tially the same function as the bookbacks, or “mimic” books, mentioned in 
the preceding chapter. ey were stock whose purpose was to occupy what 
would otherwise be empty bookshelf space.
 Since printed books generally tend to be fairly heavy, buying books in 
bulk could prove to be a rather cumbersome activity. e second unique 
aspect of the annex represented a practical solution to this dilemma. By 
supplying supermarket-style shopping carts to its patrons, Barnes & Noble 
encouraged them to purchase more books than they otherwise could carry 
comfortably around the store (g. ). e carts helped to further the image 
68| CHAPTER 2
 of an inventory consisting mainly of fungible, bulk merchandise and quite 
possibly encouraged shoppers to approach it as such.
 Finally, although the annex dedicated most of its 	oor space to books 
and bookselling, its unusually large size meant that it also could reserve 
room for customer amenities, such as park benches, tables, chairs, and pub-
 lic restrooms. ese facilities encouraged customers to linger, and in doing 
so they helped distinguish the store from other, more transitory retail envi-
 ronments.
 e annex consequently became a destination, or hangout. 
It was a place not only to browse but to pause and maybe even conduct 
research in the midst of an array of consumer goods—“an endless ‘per-
 haps.’”
 Signicantly, all this occurred without any immediate expectation 
to buy (g. ).
 FIGURE 4 New York City’s Barnes & Noble Sale Annex on Fih Avenue. 
Note the patrons in the foreground and the supermarket-style shopping carts 
they’re using.
 SOURCE: PUBLISHERS WEEKLY, JANUARY 19, 1976, 71. IMAGE ? NANCY CRAMPTON. USED 
WITH PERMISSION.
THE BIG-BOX BOOKSTORE BLUES |69 
 e Barnes & Noble Sale Annex thus sold not only books but, through 
its layout and operational policies, a particular vision of bookselling. It 
didn’t aspire to cultivate its patrons’ literary sensibilities, much less their 
ability to distinguish among a vast array of books. According to Leonard 
Riggio, the annex purposefully avoided addressing store patrons “as poten-
 tial scholars.”
 What it did actively cultivate, however, was an “unintimidat-
 ing atmosphere.”
 It catered to people who, for a variety of reasons, desired 
to incorporate large quantities of books into their daily lives and everyday 
surroundings. It reached out to them not by promoting any given title but 
by stressing the sheer volume of books the store unfailingly had on hand.
 In the mid-s Barnes & Noble opened several smaller (,–, 
square feet) sale annexes throughout the Northeast, along with a handful 
of retail stores in malls within the New York/New Jersey area.
 Neverthe-
 less the company’s growth remained somewhat uneven. Initially it began 
branching out nationwide in the early s by aggressively pursuing leas-
 ing arrangements with college bookstores. In  it ran about forty of these 
stores; just three years later it managed a hundred additional stores.
 With 
respect to its retail division, however, Barnes & Noble remained a compara-
 tively small, regional bookselling operation until the mid-s. In  it 
FIGURE 5 Store patrons relaxing and reading books at public tables at the 
Barnes & Noble Sale Annex. Note how they’re practically surrounded by 
books for sale.
 SOURCE: PUBLISHERS WEEKLY, JANUARY 19, 1976, 72. IMAGE ? NANCY CRAMPTON. USED 
WITH PERMISSION.
70| CHAPTER 2
 operated thirty-three Barnes & Noble trade stores and thirty-seven mini-
 annexes, located mostly in the Northeast. By comparison, Waldenbooks, 
the leading bookselling chain at the time, operated about a thousand stores 
nationwide.

 e year  marked a turning point for Barnes & Noble. In partner-
 ship with Vendex International, a Dutch retail conglomerate, and with the 
nancial backing of junk bonds brokered by Drexel Burnham Lambert, it 
purchased the national bookselling chain B. Dalton, chief competitor of 
Waldenbooks, from Dayton Hudson Corporation for three hundred mil-
 lion dollars.
 Barnes & Noble subsequently became the largest bookselling 
chain in the United States, a position it retains to this day.
 Things to Do with Big-Box Bookstores
 us far I’ve focused primarily on two Barnes & Noble bookstores in Man-
 hattan in an attempt to show how local and macrohistorical conditions 
intersected, giving rise to these particular stores. e moment in which a 
company becomes a national chain presents a challenge in terms of how 
best to represent it, given the apparent increase in the scale of the institu-
 tion. One way is to view this moment as a consolidation upward, which 
would seem to demand a more sustained macrolevel, political-economic 
analysis. Alternatively, one could demonstrate how those who visit chain 
stores are attempting to resist the latter’s operative logic of power and 
dominance, which have been superimposed from without. Neither path, I 
believe, is adequate to the task at hand. Instead of trying to write a history 
of Barnes & Noble superstores as abstract, ideal types, I want to continue 
writing from a more grounded perspective. What follows is a brief his-
 tory of a Barnes & Noble superstore located in central North Carolina. My 
purpose is to explore how a “local instance of a general model” inhabits 
and is in	ected by the “sense of place” in which it’s located—beyond the 
corporation’s deliberate eorts to “localize” particular stores.

 Durham, North Carolina, has a Barnes & Noble superstore that’s deeply 
enmeshed in local and regional history. Although it’s situated along a heav-
 ily tracked automobile corridor, like most of the company’s superstores 
its location is anything but incidental.
 e store is housed in a freestand-
 ing, ,-square-foot structure detached from the main section of New 
Hope Commons, a ,-square-foot strip mall that opened in . e 
mall lies just o of U.S. –, a major thoroughfare connecting the city of 
THE BIG-BOX BOOKSTORE BLUES |71 
 Durham and the nearby town of Chapel Hill, and about a quarter mile from 
I-, which forms the county line. Besides the bookstore, New Hope Com-
 mons contains major national retailing chains, including Best Buy, Dick’s 
Sporting Goods, Linens ’n ings, Marshall’s, Michael’s Arts and Cras, 
OceMax, Old Navy, and Wal-Mart, in addition to smaller, regional chains 
such as the Chesapeake Bagel Bakery.
 e history of the Barnes & Noble superstore at New Hope Commons 
is directly related to the rise of the so-called New South or Sunbelt, and the 
uneasy relations between the city of Durham and the town of Chapel Hill.
 
Its history is rooted even more deeply in Durham’s own need to reinvent 
itself in the wake of two wars, each of which helped transform the munici-
 pality’s patterns of racial and economic organization.
 e story begins in the years leading up to and immediately following 
the Civil War. Although agriculture had been the chief source of Durham’s 
economic well-being since the rst European settlers arrived in the area in 
the s, it hardly t the stereotype many now associate with the antebel-
 lum South. e small farms that dotted Durham were a far cry from Tara 
and the other colossal plantations epitomized in Margaret Mitchell’s  
novel Gone With the Wind. Slavery certainly wasn’t unknown in Durham. 
e  census indicated more than ve thousand slaves living in Orange 
County, North Carolina, of which Durham, then a small village, was a 
part. Farming in and around the village tended to be more subsistence 
oriented, and only the wealthiest of farmers were slave owners. Even then, 
most could be counted on to own one or maybe two slaves. e scale and 
organization of slavery in Durham thus paled in comparison to other parts 
of the South, where a single aristocratic plantation owner might prot from 
the bondage of hundreds upon hundreds of men and women cultivating 
his vast acreage. Nevertheless, its existence still produced deep ris whose 
impact would be felt in and beyond the Durham community for genera-
 tions to come.
 The economy and character of Durham were already beginning 
to change in the decade leading up to the Civil War. At the heart of the 
transformation was the cash crop of tobacco, whose popularity enjoyed a 
remarkable upswing following the introduction of cigarettes in the mid-
 nineteenth century. Between  and  tobacco production increased 
vefold in Orange County, and aer the war its long, steady rise contin-
 ued. is was due in no small measure to Union soldiers having made a 
habit of plundering Southern tobacco stores during the ghting, which in 
turn led many soldiers to develop another type of habit—smoking—that 
their former adversaries were only too happy to encourage. By  large 
72| CHAPTER 2
 tobacco-processing facilities such as those owned by Washington Duke and 
Julian Carr had grown up in the vicinity of Durham’s railroad stop, which 
had been built in the s. eir output was staggering even by today’s 
standards. Duke’s facilities produced the better part of a billion cigarettes 
in  alone, a result of its having replaced its contingent of hand rollers 
with machinery earlier in the decade. All told, the new infrastructure 
was instrumental in helping to transform Durham tobacco from a locally 
peddled product into a national—and even international—export.
 us, within a matter of two or three decades Durham had entered the 
burgeoning industrial economy of the United States. is was due in no 
small measure to former slaves, many of whom had found employment in 
the community’s thriving tobacco plants. Within this two-tiered system, 
however, principles of white supremacy inherited from the slave system 
persisted and prevailed. Black men, women, and children were generally 
relegated to the most labor-intensive tasks, such as hauling, stemming, 
pressing, and heating tobacco leaf. eir white counterparts were more 
likely to serve in supervisory positions, or in less physically demanding 
jobs, such as cigarette rolling and tending to machinery. ose who didn’t 
nd employment in tobacco processing might nd work in Durham’s tex-
 tile, hosiery, milling, or bag-making industries, which had prospered since 
the latter half of the nineteenth century.
 e entrenched nature of the color line kept Durham’s emerging working 
class from forging cross-race solidarity. According to Dolores E. Janiewski, 
“Although blacks and whites were being forced into similar economic classes 
by the rapid changes, few individuals saw themselves as linked by such a 
novel and abstract notion as class. Distinctions of sex and color were much 
more obvious and time-honored.” is was also true, by and large, higher 
up in the economic hierarchy. In the early twentieth century black entre-
 preneurs such as John Merrick, Richard Fitzgerald, and William G. Pearson 
established key insurance and nancial institutions in Durham, whose pur-
 pose was to provide a safety net for the town’s black working class. With the 
founding of the North Carolina Mutual and Provident Association (), 
Mechanics and Farmers Bank (), and other black-owned businesses, 
Durham came to be seen by some as the “capital of the black middle class.”
 
Yet the economic self-determination these entrepreneurs enjoyed didn’t 
translate into a comparable degree of social self-determination. Durham’s 
white elite counted on them to keep the town’s black working class in line. 
According to Jean Bradley Anderson, “this small group of men understood 
that their own liberty and success were hostage to the whites.”
THE BIG-BOX BOOKSTORE BLUES |73 
 Despite—or perhaps because of—these enduring racial inequalities, 
Durham’s industries thrived for the better part of a century. However, the 
city experienced a dramatic reversal of fortune in the decades following the 
Second World War when the product that had long sustained its economic 
vitality—tobacco—came under attack. ough tobacco use had long been 
linked to negative health eects, the rst denitive studies of its impact 
on the human body only appeared in the s. ey culminated in Sur-
 geon General Luther L. Terry’s infamous report of , which connected 
cigarette smoking to increased incidence of lung cancer and other life-
 threatening ailments. is led to mandatory cigarette labeling in the United 
States, which boldly declared the product to be “hazardous to your health,” 
and eventually helped bring an end to cigarette advertising on American 
television in . Durham’s industrial infrastructure more or less deterio-
 rated in lockstep with tobacco’s declining public image, as evidenced by the 
city’s loss of nearly  percent of its manufacturing jobs between  and 
. Pressure from without only compounded pressure from within. As 
the twentieth century wore on, most of Durham’s textile mills closed down, 
a result of strong unions at home competing with cheaper foreign labor 
abroad. e city bottomed out economically in the late s and early 
s, aer three of its largest remaining industrial employers—American 
Tobacco, Liggett and Myers, and Erwin Mills—relocated in the same gray 
year of , leaving hundreds of Durham’s citizens jobless.


 e collapse of Durham’s industrial base helped set the stage for the con-
 struction of the New Hope Commons shopping center and, by extension, 
its Barnes & Noble bookstore. Together with the state capital of Raleigh, the 
city of Durham and town of Chapel Hill comprise central North Carolina’s 
Triangle area. Situated almost equidistant between the three municipali-
 ties is Research Triangle Park (RTP), the largest oce park in the nation, 
which opened in . Like Atlanta, Georgia, and other areas in the south-
 eastern United States, the Triangle area as a whole has undergone intensive 
growth since the early s. An economic slowdown in the Northeast in 
the late s helped fuel a population boom in North Carolina, as many 
high-tech, biomedical, and telecommunications rms relocated to RTP and 
the surrounding area. In the mid-s the combined population of Dur-
 ham and Chapel Hill grew at a rate of  percent, or roughly ve times the 
national average. In  the Triangle area was home to about . million 
inhabitants, roughly  percent of whom lived within a ve-mile radius of 
the New Hope Commons Barnes & Noble superstore.
 Real and perceived 
growth in the Triangle area have attracted national developers, who tradi-
74| CHAPTER 2
 tionally had little interest in the South but now see it as an “underserved 
retail market.”

 Chapel Hill is perhaps best known as the home of the University of 
North Carolina, the 	agship educational institution of the state’s public 
university system. Bolstered by a relatively high median family income 
and somewhat idiosyncratic zoning regulations,
 Chapel Hill can aord to 
maintain a certain “image-conscious[ness].”
 In the face of the recent pop-
 ulation explosion and accompanying building boom, it’s tried to preserve a 
“small town character” by resisting an in	ux of national chains.
 Durham, 
on the other hand, seems to be caught between two competing senses of 
self. ough renowned for Duke, its elite private university (named for 
tobacco titan James B. Duke, who endowed it in ), Durham also main-
 tains a solid community/technical college infrastructure, which caters to 
a mostly adult working-class population. Despite a palpable professional 
presence, the city has a considerably lower median family income than 
its neighbor Chapel Hill.
 Durham may tout itself as an internationally 
recognized “City of Medicine” by capitalizing on the presence of the Duke 
University Medical Center and other health-care facilities. However, it can’t 
quite seem to shed its identity as a working-class tobacco town—the minor 
league “Bull City,” where many struggle just to make ends meet.
 e Barnes & Noble superstore at New Hope Commons is technically 
located in Durham, but it’s actually situated closer to Chapel Hill’s town 
center than it is to Durham’s downtown. e location has been a bone 
of contention for the two municipalities, given their contrasting attitudes 
toward development. Chapel Hill’s town council urged the city of Durham 
to block the mall’s construction at the proposal stage, citing concerns over 
its potential environmental impact on nearby New Hope Creek (in Dur-
 ham) and worries about an upsurge in trac along U.S. –, where the 
number of vehicles already exceeded the aging highway’s design specica-
 tions. So adamant was the resistance that Ken Broun, the former mayor 
of Chapel Hill, personally attended a  demonstration at the proposed 
New Hope Commons site in the hope that direct action might sway Dur-
 ham city ocials.
 But many citizens of Durham and a good portion of the 
city council saw things dierently. For them New Hope Commons oered 
an opportunity to expand the city’s tax base and, more important, a chance 
to draw wealthier Chapel Hill residents into Durham to shop. It also gave 
the city a chance to redress some of its persistent racial inequities. e 
city council pinned approval of New Hope Commons on commitments 
by Homart, the center’s Chicago-based developer, to meet specic minor-
THE BIG-BOX BOOKSTORE BLUES |75 
 ity hiring goals with respect to the construction and stang of the new 
mall, in addition to agreeing to use minority-owned banks to nance the 
project.

 In  the city council approved construction of the New Hope 
Commons shopping center by a vote of eight to ve.
 is wasn’t a new strategy for the city. Durham had been building shop-
 ping malls along its outlying areas since the s, oen annexing large 
tracts of land in the process. is may have helped augment its tax revenue 
and thereby mitigate some of the immediate economic impact of dein-
 dustrialization, but the creeping sprawl, aided and abetted by new high-
 way construction, only worsened the situation in downtown Durham. Not 
only was industry leaving, but now local businesses were relocating to the 
malls popping up on the city’s outskirts. For a time Durham’s once bus-
 tling downtown became an eerie landscape consisting of empty buildings, 
vacant lots, and hardly any people.
 e concentration of businesses in 
the new malls also created unique political opportunities for Durham’s 
African American population. For instance, in – it staged a success-
 ful boycott of Durham’s Northgate Mall as well as other area businesses. 
e protest shined a light on the merchants’ discriminatory hiring practices 
and helped pressure city ocials into addressing the uneven racial impact 
of Durham’s housing and redevelopment policies.
 While the Barnes & 
Noble at New Hope Commons may outwardly appear to be just another 
corporate bookstore located in just another shopping center, it re	ects 
Durham’s history of leveraging mass cultural institutions for the sake of 
improving social justice.
 e Barnes & Noble store’s relationship to area bookstores is also more 
complicated than simply causing all those nearby to close. Before the super-
 store arrived in the autumn of , the Durham–Chapel Hill area already 
had a vibrant bookselling community in place. Prominent independent 
booksellers included e Regulator in Durham and the Intimate Book-
 shop in Chapel Hill, in addition to those aliated with UNC (the Bull’s 
Head Bookstore) and Duke University (the Gothic Bookstore). Barnes & 
Noble’s relationship to these and other area booksellers has been uneven. 
e Regulator opened in  and underwent a major renovation in , 
three years aer Barnes & Noble opened its doors at New Hope Commons. 
anks to its customers, it doubled its square footage and added a coee 
shop/lounge area. Tom Campbell, a co-owner of e Regulator, suggested 
that its distance from Barnes & Noble has helped to insulate it somewhat 
from competition with the superstore. e store also happens to be located 
near Duke University’s East Campus and within walking distance of both 
76| CHAPTER 2
 Watts-Hillandale and Trinity Park, which the Raleigh News & Observer 
describes as two of Durham’s most “well-read” neighborhoods. e Regu-
 lator has since become a member of IndieBound (formerly Booksense), a 
consortium of independent book dealers who engage in online bookselling.
 By contrast, the Intimate Bookshop fared poorly. Ab Abernathy opened 
the store in  above Sutton’s, a pharmacy/luncheonette that still oper-
 ates on Franklin Street, Chapel Hill’s main drag. Wallace Kuralt, brother 
of the late Charles Kuralt (former host of CBS’s On the Road TV series), 
began working in the store as an undergraduate at the University of North 
Carolina. Following a stint in the military, in the mid-s he purchased 
it from then owners Paul and Bunny Smith. By the early s the Intimate 
Bookshop had expanded to become a formidable regional bookselling 
chain in its own right, with nine branches in North Carolina and another 
four throughout the Southeast, stretching from Georgia to Washington, 
D.C. However, mounting debt forced Kuralt to close all but one of its 
locations, including, in August , its 	agship Franklin Street store. On 
March , , the Intimate Bookshop closed its only remaining store in 
Chapel Hill’s Eastgate Shopping Center, which was located less than ve 
miles from New Hope Commons.
 ere are con	icting explanations for the Intimate Bookshop’s demise. In 
 Kuralt led a thirty-eight-million-dollar federal lawsuit against Barnes 
& Noble, Inc., and Borders Group, alleging that both companies had bro-
 kered secret deals with book publishers and distributors that unfairly under-
 cut the competition. In September  U.S. District Court judge William 
H. Pauley III issued a summary judgment in favor of the defendants and 
dismissed Kuralt’s complaint based on insucient evidence, writing: “Inti-
 mate has provided no evidence, in any form, that defendants’ alleged viola-
 tion of the [Clayton Anti-Trust] Act, as opposed to other intervening mar-
 ket factors, was a material cause of its lost sales and prots. In fact, Wallace 
Kuralt . . . acknowledged at his deposition that some of Intimate’s business 
loss may be attributable to factors other than discriminatory activity.” ese 
included: competition with bookstores like Books-A-Million and with other 
retail outlets that sell books, such as Wal-Mart and Home Depot, none of 
whom Kuralt had named in the lawsuit; questionable business decisions, 
including a too rapid expansion of the chain in the late s and early s; 
and a September  arson re that destroyed the store’s main branch in 
downtown Chapel Hill (it reopened a year later). e judge, however, added 
that the “Court suspects that another plainti may be able to bring caus-
 ally related evidence supporting a damages claim against the defendants.” 
THE BIG-BOX BOOKSTORE BLUES |77 
 Sadly, less than three months aer the court had handed down its decision 
Kuralt died from complications due to skin cancer.
 is brief history is intended to show some of the ways in which so-
 called big-box bookstores emerge within, respond to, and partially trans-
 form the specic local and regional contexts—the senses of place—of 
which they are a part. It would be easy to read Barnes & Noble’s opening at 
New Hope Commons as symptomatic of the “malling” of America and thus 
of the growing dominance of national chains. At some level it probably is. 
Yet the store’s presence there also needs to be recognized as an important 
engine of economic development for the city of Durham and, more spe-
 cically, as a strategy for redistributing the area’s wealth. It is but one facet 
of a much larger struggle to redress socioeconomic and racial disparities, 
whose origins extend back to well before the Civil War. Eorts to resist the 
building of the shopping center were equally complex. Protesters certainly 
responded to real concerns—especially environmental ones—about the 
mall’s location and construction. By the same token, the desire to resist 
the spread of national chains in the area, particularly among some Chapel 
Hill residents, could also be construed as an indirect way of preserving the 
area’s existing distribution of wealth and racial privilege. is isn’t to say 
that building more malls is the correct path to development, nor the best 
way to combat economic and racial inequality. e protests, however, do 
raise two interrelated questions: Why do certain communities have the 
privilege of not opening big-box bookstores? Under what historical condi-
 tions do communities choose to accept or reject those stores?
 History’s Folds
 Popular institutions don’t arrive out of nowhere to transform local com-
 munities. For example, superstores are not the only cause of independent 
bookstores being forced to close, though that may be one indirect conse-
 quence among many of their opening in specic communities. Rather, it’s 
more accurate to say that they’re folded into the intricately woven historical 
fabric of specic regions and locales—oen before they even open for busi-
 ness. As such, their eects tend to be more complicated and broad-ranging 
than conventional wisdom suggests. Superstores may be bound up with the 
repetitive routines that structure everyday life, yet they also oer the pos-
 sibility of repeating everyday life dierently.
78| CHAPTER 2
 Corporate big-box bookstores also clearly transcend the local. In this 
sense they’re folded a second time into an even denser, more expansive 
historical fabric. As was mentioned earlier, throughout the last century 
books have been instrumental in furthering the growth of mass-produced 
culture in the United States. ey were and continue to be important social 
artifacts through which groups of people—especially a burgeoning middle 
class—have accrued educational and cultural capital and, in the process, 
have come to enjoy some positive measure of social mobility. Getting those 
books into the hands of increasingly large numbers of people, however, 
has required the conception and implementation of an appropriately sized 
apparatus for selling them. e large-scale educational booksellers of the 
second and third quarters of the twentieth century—and the retail book 
superstores that followed in their wake—clearly helped meet that need. e 
success of corporate big-box bookstores isn’t reducible to prot-obsessed 
corporations guring out how to sell massive quantities of dreck to unwit-
 ting consumers. ese stores also are part and parcel of a larger histori-
 cal project to democratize American education and culture—despite how 
imperfectly and inconsistently that process has worked itself out and the 
fact that this project may now be coming apart at the seams.
 Large-scale retail bookselling chains are part of the struggle to determine 
the purpose, value, and various ways of operating in relationship to mass 
culture. eir history ought to be explored, not rejected or explained away 
by repeating clichés like “manipulation,” “homogenization,” and “debase-
 ment”—though, indeed, sometimes people do get fooled and our choices 
are narrowed. What makes mass culture in general and big-box bookstores 
in particular so attractive and popular? One answer may be infrastruc-
 tural, as in the case of Barnes & Noble at New Hope Commons. Despite 
oand claims about the corporate big-box bookstore chains trading only 
in “dumbest titles in fantastic quantities,” best sellers reportedly account 
for only about  percent of Barnes & Noble’s total sales—which is consis-
 tent with the rest of the retail book trade. is gure suggests that large-
 scale corporate retail booksellers—or Barnes & Noble, at any rate—aren’t 
dumbing down the world of letters to attract ever greater numbers of book 
buyers. Rather, they are developing eective strategies for communicating 
the relevance of, and generating interest in, books to both the actual and 
potential book buying public. ey’re not selling dierent books, inasmuch 
as they’re selling a dierent image of bookselling.
 Ultimately, these destination bookstores throw into relief the extent to 
which the book industry has tended to undersell itself and its wares. Many 
publishes and booksellers have persisted in the belief that books ought to 
THE BIG-BOX BOOKSTORE BLUES |79 
 sell primarily on the basis of the qualities particular to individual titles, 
and that relying on exogenous factors to move them somehow diminishes 
the worth of these goods. Yet the rapid growth and extraordinary success 
of superstores reveal just how much built environments and other factors 
related yet extrinsic to specic titles can make or break the selling of books 
and bookselling, a theme I explore at greater length in the next chapter.

THE HEADLINE FOR the origin of online bookselling probably would read 
something like this: “Restless High-Tech Genius Starts Bookselling Revolu-
 tion from Garage!” By most accounts, the “genius” is Amazon.com founder, 
president, and CEO Jerey Preston Bezos. Legend has it that Bezos’s eureka 
moment occurred in May , while working as an analyst for D. E. Shaw 
& Co., a Manhattan-based hedge fund. ere he learned that Internet usage 
was projected to grow by , percent annually. Delirious with excitement 
over the prospect of getting in on the ground 	oor of an impending boom, 
Bezos promptly quit his job and set out for Washington State, home of so-
 ware giant Microso and other high-tech industry leaders. While his wife, 
Mackenzie, chaueured the two across the country, Bezos draed what 
would become Amazon.com’s business plan on his laptop computer.
 e Web site for the “Earth’s biggest bookstore” went live in July —
 ironically from the cramped quarters of Bezos’s garage in the Seattle sub-
 urbs. A meager four years later Time magazine named the upstart CEO its 
person of the year. Bezos’s selection was deeply symbolic, marking what 
many at the time believed to be a series of epochal passages: from the long 
twentieth century to a new millennium; from the bulky old bricks-and-
 mortar economy to an ultra-slick “dot-economy”; and (for some) from 
the possibility of a more equitable society to the total victory of corporate 
capitalism. As Time half-jokingly noted in its prole: “It’s like the Cultural 
Revolution meets [Wal-Mart founder] Sam Walton. It’s dotcommunism!”
 e washout in the dot-economy and the cynicism that now pervades 
many of those le jobless, underemployed, and/or nancially compro-
 3 Bringing Bookland Online
82| CHAPTER 3
 mised has tempered some of this triumphalism. Nevertheless, a kind of 
common sense persists in stories about the history and politics of online 
bookselling. e Time magazine article, like numerous other headline his-
 tories published before and aer—especially in the popular, business, and 
trade press—implies that Je Bezos and his brilliant ideas serve as the most 
sensible starting point for the story.
 Without denying that he’s a consequential gure, I want to cra an alter-
 native fable about the origins and eects of online bookselling. Critical-
 technology scholars have rightly questioned the propensity among profes-
 sional and lay historians to champion “great men” and “big ideas.” I won’t 
belabor their concerns here except to say that such a narrow focus tends 
to obscure the contingent array of social, economic, and material forces 
leading to the emergence (rather than the invention) of particular technical 
devices. More to the point, in the specic case of Amazon.com, privileging 
the work of only one public gure de	ects attention from the work of those 
laboring behind the scenes of a modern, connected book business—not to 
mention the conditions that created the business in the rst place.
 In the preceding chapters I chronicled the history and politics of books 
as an everyday commodity in the United States. However, at least one 
question was never asked, which is directly relevant to the matter at hand: 
rough whose eort, and by what means, do all those books get to where 
they need to go? Janice A. Radway once remarked that printed books “do 
not appear miraculously” in people’s hands. “ey are, rather, the end 
product of a much-mediated, highly complex, material and social process.” 
Integral to this process, I feel, is distribution. Developments in this perhaps 
more arcane aspect of the circuit of culture have paralleled transformations 
in the more closely scrutinized domains of book production and consump-
 tion. ese developments include intensive and scrupulous sorting, coding, 
and inventory-control schemes and their union with computer/database 
technologies, without which the mass production of printed books, the 
modern book industry, and large-scale bookselling would have been nei-
 ther thinkable nor practicable.
 Just as Karl Marx once asked readers of Das Kapital to take leave of “the 
noisy sphere” of market exchange, “where everything takes place on the 
surface and in full view of everyone,” and to descend into “the hidden abode 
of production,” we would now benet from undertaking a similar passage. 
In the company of cultural intermediaries and other owners of labor power, 
let us venture into the back oce of book distribution, on whose door there 
hangs the innocuous-looking sign “Sta Only.” Once inside we’ll see not 
BRINGING BOOKLAND ONLINE |83 
 only how books are disseminated but how their constitution as everyday 
objects is a function of both the coming online of new technologies and of a 
growing set of demands on the subjects whose labor sustains book culture. 
Signicantly, stepping across this threshold constitutes an enactment of 
what Michael Denning calls “a labor theory of culture” intent on “remind-
 ing us that the apparent confrontation between cultural commodities and 
cultural consumers obscures the laborers in the culture industry.”
 My contention here is that the seemingly contemporary phenomenon 
of online bookselling is best appreciated within the broader and more his-
 torically dense problematic of book distribution. A distributional perspec-
 tive illuminates how online bookselling encompasses a far greater range of 
activities, technologies, and communicative processes than many headline-
 grabbing historians would care to assume. In fact, Amazon.com and other 
large-scale corporate Internet booksellers emerged as a result of changes in 
the norms and protocols for inventorying, warehousing, and communicat-
 ing about books, which both anticipated and resulted from the arrival of 
large-scale retail bookselling in the latter half of the twentieth century. is 
chapter thus presents a history sensitive to the depth, character, and range 
of activities that justiably could be called, “online bookselling.” It does so 
by continuing to si through the sedimentary history, specically by stress-
 ing the back-oce apparatuses, processes, and labor practices through 
which books have become everyday commodities.
 e rst part of this chapter investigates the so-called Cheney Report, a 
notorious study released in  that blasted the U.S. book industry’s lack of 
coordination. I explore how the Cheney Report perceptively anticipated the 
growing demand for printed books in the period following the Second World 
War and stressed the need for more systematic processes for distributing 
them. e second part looks at indirect outgrowths of the Cheney Report, 
the International Standard Book Number (ISBN) and machine-readable bar 
codes, which are two of the most important yet rarely considered technolo-
 gies through which the book industry coordinates its operations as a whole. 
I argue that their emergence in the postwar period was integral to speeding 
book distribution and standardizing communication across the book indus-
 try. e chapter ends with a critical analysis of the book distribution appa-
 ratuses of Amazon.com and other online retailers. I look at how living labor, 
the ISBN, and machine-readable bar codes combine in colossal warehouse/
 distribution facilities—arguably the nerve centers of the book industry’s 
operations—as a way of drawing out some aspects of the labor politics of 
everyday book culture in the late age of print.
84| CHAPTER 3
 “The Tragedy of the Book Industry”
 To say that the book industry of the early s was volatile would be an 
understatement. In the rst chapter I explored some of the repercussions 
of the October  stock market crash and the desperate, albeit creative, 
measures publishers and other book industry professionals engaged in to 
remain solvent. Among these were the campaigns concocted by public 
relations counsel Edward L. Bernays. He championed the cause of build-
 ing bookshelves in private homes, lambasted upstart publishers for sell-
 ing books for a buck, and poked fun at people for passing on books to 
friends and family. His eorts corresponded to a more general fear among 
book industry insiders about a looming crisis involving overproduction. 
eir fear was so palpable that some even recommend the pulping of any 
unbound books that publishers had on hand, given that prospects for the 
market drying up seemed both real and imminent.
 A “spectacular rise” in 
the practice of remaindering in the rst years of the decade only conrmed 
their fears. e book industry had, in a sense, become a victim of its own 
success. Its capacity to produce books had grown so rapidly and to such a 
degree in the early twentieth century that it had lost touch with supply and 
demand—if it ever had it to begin with.
 e book industry’s struggle to remain solvent was thus symptomatic 
not only of the stock market crash and the resulting economic depression 
but also of a broader crisis brought on by a perhaps too rapid expansion of 
mass-production processes in and beyond book publishing. According to 
James R. Beniger, “By far the greatest eect of industrialization . . . was to 
speed up a society’s entire material processing system, thereby precipitating 
what I call a crisis of control, a period in which innovations in information 
processing and communication technologies lagged behind those of energy 
and its application to manufacturing and transportation.”
 It’s doubtful 
whether many in the book industry perceived this crisis of control as such. 
Most seemed to be preoccupied with the immediate realities of prot mar-
 gins and bottom lines rather than the more abstract concerns of logistics 
and communications. Although they knew something was wrong, publish-
 ers and booksellers seemed content to point ngers at one another.
 Desperate for answers, in August  the National Association of Book 
Publishers (NABP) commissioned the rst industry-wide study to investi-
 gate “the economic structure of the industry and to suggest practical means 
for improving it.” NABP president Edward S. Mills tapped Orion Howard 
(O. H.) Cheney, a retired New York City banker, to direct the landmark 
BRINGING BOOKLAND ONLINE |85 
 project (g. ). Cheney was a practical and pedantic man whose sideline 
career as a consultant to some of the leading industries of his day (e.g., dry 
goods, furniture, groceries, steel, wholesaling) suited him only too well.
 In some respects Cheney was a paradoxical gure. His actions and atti-
 tudes were consistent with those of his peers, yet he was slightly out of 
FIGURE 6 Orion Howard (O. H.) Cheney, author of the Economic Survey of 
the Book Industry, –.
  SOURCE: PHI GAMMA DELTA MAGAZINE, 37, NO. 1 (OCTOBER 1914): 8.
86| CHAPTER 3
 step with them in important ways. Like Bernays, he belonged to the upper 
echelons of the professional managerial class, the budding group of knowl-
 edge workers implicitly charged with the task of harmonizing capitalist 
production and consumption. Unlike Bernays, however, Cheney was not a 
“captain of consciousness” per se. Both men were seemingly infused with 
the same combination of leadership and optimism—a pragmatic commit-
 ment to “making it work”—and both carried out their labors principally 
behind the scenes of commercial exchange. Whereas advertisers and press 
agents mainly engaged in ideological work—swaying the masses, to put it 
crudely—Cheney’s concerns lay elsewhere. He seemed to intuit that all this 
ideological eort was futile unless the concrete conditions for distribut-
 ing consumer goods were as ecient and reliable as those sustaining mass 
industrial output.
 Cheney rst articulated these thoughts publicly in a  essay for 
Nation’s Business entitled “e New Competition.” He dwelled on how cur-
 rent conditions of overproduction resulted in new levels of “distributive 
pressure,” which, he argued, the economic infrastructure of the United 
States was ill equipped to handle. Advertising, discounts, and clever public 
relations schemes might mitigate the crisis, but they wouldn’t x it once 
and for all. For industry to thrive without signicantly scaling back output 
a broad-ranging eort was required to modernize its sluggish distribu-
 tional apparatus. Cheney felt that the scale and scope of such a funda-
 mental overhaul would require business competitors to work together as 
partners for the sake of mutual advantage in the marketplace. “ose of us 
who are thinking in terms of yesterday’s competition are asleep,” Cheney 
stated bluntly.
 As rousing as Cheney’s thesis may have been, it lacked specics regard-
 ing how to improve the country’s capacity to distribute massive quantities of 
consumer goods. One particularly frustrated reader of the essay complained 
that Cheney “oers no solution of existing conditions, no remedy for exist-
 ing abuses, no hope for future evolution and development”. Never one to 
shrink from the chance to oer advice, Cheney quickly set to work concret-
 izing his vision. He did so twice, rst in an October  piece for Nation’s 
Business called “e Answer to the New Competition”
 and later in an April 
 New York Times interview: “e secret of the present high degree of e-
 ciency of American production is not size but the use of modern methods of 
control and management. In them is the only hope of meeting competition 
and putting distribution on the same basis as production.”
 ough provocative, Cheney’s insights went against the grain of the pre-
 vailing wisdom. To be sure, his catchphrase “the new competition” enjoyed 
BRINGING BOOKLAND ONLINE |87 
 a healthy uptake in both the trade and mainstream press,
 so much so that 
Nation’s Business even suggested that Cheney’s piece was “perhaps the most 
widely discussed business article of the last few years.” Nevertheless, few 
industry leaders seemed willing to deliver on the sweeping infrastructural 
and logistical changes Cheney was calling for. Among those responding 
publicly to Cheney’s writings, most embraced the notion of a new com-
 petitive environment. Many even conceded that their industries faced chal-
 lenges with respect to distributing consumer goods on a national scale. For 
the most part, though, they held fast to the publicity industry’s not disinter-
 ested line, which touted more advertising and better marketing as the keys 
to squaring commodity production and consumption. e minutiae of 
modern accounting and the tedium of inventory control couldn’t compete 
with more captivating concerns, like the mass psychology of commodity 
consumption—at least for a time.
 e fallout from the October  stock market crash le most indus-
 tries scrambling for explanations and direction. Doubtless it had also nega-
 tively impacted Cheney, at least in his capacity as a banker. He blamed the 
crash on his colleagues’ having “lost touch with the real economic needs of 
the people.” For Cheney the consultant, however, the crash proved to be 
something of a windfall. Desperate economic times meant that industry 
leaders could no longer aord to let any advice go unheard, which may 
partially explain why the book industry came knocking at his door late 
the following summer. A punchy and well-timed contribution to Publish-
 ers Weekly in June  undoubtedly helped. In that piece he criticized the 
book industry’s plans for stimulating demand in the face of dismal eco-
 nomic conditions. He argued that its main strategy of price-cutting would 
need to be counterbalanced not only by a signicantly higher sales volume 
but, more important, by large-scale infrastructural changes and greater 
attention to “the minor art of economics” in the book industry as a whole. 
e NABP was clearly intrigued and selected Cheney to administer the 
book industry study because of his “special interest in publishing facts and 
gures.”
 Aer een months of exhaustive research on Cheney’s part—and a 
comparable degree of nervous anticipation on the part of the NABP—the 
,-word Economic Survey of the Book Industry, – (Cheney 
Report) was published in early January . e eminent sociologist Rob-
 ert Lynd assayed it in the Saturday Review of Literature, concluding that 
“it blows the lid o the book industry.” Indeed, the report was incisive 
and unrelenting in its criticisms of every aspect of the book industry and 
beyond. Cheney blasted publishers and booksellers for relying on intuition 
88| CHAPTER 3
 to guide important business, editorial, and purchasing decisions rather than 
operating on a scientically sound, statistically driven “fact basis.” He dis-
 paraged editors and publishers for their lack of creativity in developing the 
talents of rst-time authors
 and scolded them for “murdering” potentially 
successful titles by releasing them into a eld already so overcrowded that 
they simply “cannibalized” one another. Cheney was troubled by the lack 
of uniformity in the size and materials of printed books, which, he believed, 
drove up manufacturing costs unnecessarily.
 He chided advertisers and 
book critics for generating insucient interest in books and consequently 
for failing to help readers make informed decisions about which to buy. 
He condemned librarians for overstocking popular ction and (like the 
booksellers) for making practically no eort at systematically studying the 
interests and reading habits of their clientele. Cheney even lambasted 
“uninspiring teachers” for their “unsound teaching methods,” which, he 
believed, resulted in their failure to stimulate adequate interest in reading 
among students ranging from preschool to college.
 As important as publishing houses, bookstores, factories, libraries, 
schools, and institutions of book marketing and criticism were to Cheney, 
he saw book distribution as the linchpin holding the entire book industry 
together. Given the tenor of the report, it should come as no surprise that 
he reserved his most damning criticism for that particular segment of the 
industry: “At this point . . . the publisher has books; at that point is the 
book buyer. Between these two points is the tragedy of the book industry. 
Between these two points are so many gaps, so many confusions, so much 
utter ignorance of what is being done that unless these gaps are lled and 
unless every branch of the industry learns to know exactly what it is doing, 
the industry, as it is today, is threatened with destruction.” In other words, 
miscommunication, con	icting information, and a lack of coordination 
among authors, agents, publishers, editors, advertisers, critics, librarians, 
booksellers, and readers coalesced at the point of book distribution. ere, 
Cheney reasoned, what may have started out as relatively insignicant 
discrepancies, missteps, or errors was amplied, whereupon ineciency 
reverberated back out into the system.
 Cheney’s prescriptions for the book industry were as pointed and broad-
 ranging as his criticisms. Among his many recommendations were the fol-
 lowing: he called on the NABP and other organizations involved in books 
to work directly with educators to promote book reading among students; 
he implored book publishers to market their titles more strategically and, 
failing this, called upon booksellers to refuse to stock them; he proposed 
that more bookstores be opened in the United States; and he pleaded for 
BRINGING BOOKLAND ONLINE |89 
 increased standardization in the sizes of books and the materials used in 
their manufacture. Above all, Cheney insisted that the book industry be 
more tightly and systematically organized, particularly at the point where 
the whole operation came together, namely, distribution. “e time is 
long past,” he wrote, “for demands and vague discussions of ‘cooperation 
between publishers and booksellers’—what is urgently needed is absolute 
coordination and integration.” He thus urged all parties of the book indus-
 try to engage in intensive and ongoing data collection with respect to sales 
and readers’ interests, which, he believed, would eliminate the guesswork 
that had earlier guided virtually all aspects of decision making in the book 
industry. He also called upon the industry to implement standardized 
communication systems. In fact, Cheney may have been the rst to advo-
 cate a machine-based book-coding system, which, he believed, would help 
publishers better manage their inventories and permit all segments of the 
book industry to coordinate their activities and interactions.
 Despite Cheney’s claim to have produced the report “in a spirit of objec-
 tive sympathy,” his pedantry, harsh criticism, and acerbic tone seem to have 
gotten the better of him. e document generated what’s best described as 
a mixed yet largely defensive response from book industry insiders. “e 
rst impulse of most publishers has been to welcome the report with one 
hand and to resent it with the other,” wrote the New York Times.
 Else-
 where the article described industry reaction as “caustic,” and quoted an 
anonymous “leading book publisher” as saying, “I could have had a better 
report prepared in a week in my oce without the cost of a penny.” Even 
a fairly complimentary piece published in the Retail Bookseller described 
some of Cheney’s prescriptions as “bad tasting.” Publishers Weekly like-
 wise marveled at Cheney’s conception of “frictionless” book 	ow while 
simultaneously bristling at his sarcasm. He had, to put it mildly, upset an 
already disquieted audience.
 Cheney’s survey didn’t result in a collective “aha,” much less an imme-
 diate, industry-wide transformation. Instead there was even more self-
 study and entrenchment. In February  the NABP appointed a special 
blue-ribbon task force that included the publisher W. W. Norton and other 
industry luminaries. e group’s report, released in June , almost com-
 pletely ignored what Cheney had said about logistics and the everyday 
demands of book distribution. Instead, Norton and his colleagues toed 
the line for advertising, albeit with the caveat that it needed to be deployed 
more deliberately, pointedly, and economically. ey also urged publishers 
to produce fewer and better books each year and to work cooperatively to 
stabilize prices.
90| CHAPTER 3
 Given the book industry’s xation on immediate economic exigencies 
and on advertising’s seemingly unlimited potential to sway consumers, the 
panel’s rather unimaginative conclusion was only to be expected. In fact, 
six months earlier Robert Lynd had suggested that Cheney’s controversial 
ndings might provoke just such a response: “If the Report means anything, 
it means that the book industry must be more business-like and coopera-
 tive than any other industry. . . . e Report will have to ght for its life in 
the trade if these inescapable next steps are not simply to be ‘received and 
led’ by the industry.” Indeed, the Cheney Report had fought for its life 
and lost—at least in the short term. Rather than addressing the problem of 
overproduction creatively and armatively—ghting through rather than 
recoiling from dismal economic conditions—book industry leaders balked. 
ey were content to maintain the status quo, albeit on a somewhat leaner 
scale, using already familiar methods.
 It’s dicult to determine what eect, if any, the Cheney Report may 
have had on the book industry in the years since it was rst published. 
Most evidence points to its having had only minimal direct in	uence on 
the attitudes of industry insiders and on the structure and functioning of 
the industry as a whole. Historian John Tebbel claims that once the initial 
controversy had subsided, most book industry leaders returned to busi-
 ness as usual. However, a  Publishers Weekly article that appeared 
on the occasion of the Cheney Report’s sixtieth anniversary contended 
that its long-term eects proved more uneven.
 What is known is that the 
Cheney Report was reprinted in  and became a lively topic of conver-
 sation when Publishers Weekly revisited the document in . It has also 
been referenced a few times, mostly by book historians. To the best of my 
knowledge, there’s been little eort to explore the report’s enduring histori-
 cal signicance.
 My contentions as to why are twofold. First, although the Cheney Report 
may not have instantly transformed the book industry, it seems to have 
had indirect and gradual—though no less signicant—eects. Among the 
relatively few documents that even mention the report, it’s telling that most 
focus on the controversy it stirred up in  rather than speculate on its 
aerlife. Certainly the report wasn’t a magic bullet, but the fact that it failed 
to transform the book industry radically in the short term doesn’t mean 
that it was inconsequential in the long term. Second, the Cheney Report’s 
full signicance has been underappreciated owing to its untimeliness, as 
well as to that of its author. According to Tebbel, “ese were the observa-
 tions of a banker and a businessman, attempting to nd a way to make the 
publishing industry conform to the norms and standards of other busi-
BRINGING BOOKLAND ONLINE |91 
 nesses. As such, it made good sense to like-minded people who read about 
the report in the newspapers. To those in the industry, much of what the 
report had to say seemed unrelated to the realities they knew.”
 Universal 
product coding, statistically based marketing, standardized book produc-
 tion, and the dream of “frictionless” commerce may be completely obvious 
aspects of the book industry today. However, they were quite farfetched 
ideas at the time. Beyond that, Cheney’s thinking was somewhat out of sync 
with that of other leaders of the professional managerial class, who staked 
their reputations on their ability to move the masses to purchase consumer 
goods rather than to move consumer goods to the masses.
 In hindsight, Cheney’s outsider status meant that he understood 
only too well what needed to be done during conditions of overproduc-
 tion—and this is why the Cheney Report still haunts the book industry. 
e document appeared amid the growing everydayness of printed books 
and the corresponding growth of the middle class. Its publication roughly 
dovetailed with the emergence of large-scale retail bookselling and new 
processes for commodifying printed books. Over the next y years, the 
gradual increase in both the reading public and the size and number of 
outlets servicing them would pose a series of challenges that Cheney per-
 ceptively anticipated in his report. Among the questions raised in the latter 
were the following: How can the book industry distribute books eciently 
and in sucient quantities to satisfy the growing demand? By what means 
can it keep track of all those books as they move through the supply chain 
and aer they arrive at an ever-increasing number of stores? On what basis 
can the industry monitor customers’ preferences and match books to their 
interests?
 Encoding/Decoding—Sort of
 Like Cheney, critics both inside and outside the book industry have long 
complained about its atavistic business practices and lack of coordination. 
As almost any person in the industry will tell you, there’s at least a modi-
 cum of truth to these characterizations. Since the early s, however, crit-
 ics and supporters alike have exaggerated the industry’s lack of commer-
 cial and organizational savvy. ose who persist in spotlighting the book 
industry’s backwardness or resistance to commercialization overlook the 
fact that it pioneered the development of highly sophisticated back-oce 
systems, whose aim was to speed distribution and improve inventory track-
92| CHAPTER 3
 ing and control. Regardless of how some might wish to romanticize books 
today, they’re products. While the book industry might be faulted for the 
awkward missteps it still occasionally makes with respect to marketing and 
sales, like the auto parts industry it was among the very rst to have agreed 
on and made use of a universal merchandise-coding system—the Interna-
 tional Standard Book Number (ISBN). ISBNs allow each part of the book 
industry to speak the same language, as it were. In conjunction with the 
development of computer/database technologies, they’ve enabled all parts 
to better coordinate their activities in a manner consistent with Cheney’s 
call for “absolute coordination and integration.”
 Far from being a recent invention, publishing rms have engaged in the 
numerical coding of books at least since the third quarter of the nineteenth 
century. Most of these early coding systems, however, were unique to indi-
 vidual publishers, who used them mainly to facilitate in-house record 
keeping rather than industry-wide communications. Consequently coding 
remained haphazard, idiosyncratic, and was only narrowly applied until 
the third quarter of the twentieth century.
 e need for more standardized methods of coding books gained in 
importance when W. H. Smith & Son, Britain’s largest bookselling chain, 
decided to computerize its new warehouse in . e publisher’s man-
 agement team had determined that, given the exceedingly specic crite-
 ria according to which books were—and continue to be—classied (e.g., 
author, title, edition, publisher, binding, publication date, language, etc.), 
keeping track of books by hand was too costly, time-consuming, and prone 
to error. Even a small mistake or omission could result in an erroneous 
order, leading to ineciency, increased costs, and the possibility of lost 
sales. Transferring inventory data and oversight to Smith & Son’s new 
computers, however, posed its own set of challenges. e relatively limited 
processing power (by today’s standards) of computers in the s made 
long lists of identifying characteristics untenable, a shortcoming com-
 pounded by the fact that the company’s computers could only handle 
numerical data. It thus needed to devise a concise, numerically based 
coding system to identify each and every edition that passed through its 
high-tech warehouse.
 e costs and logistics associated with the design and implementation 
of such a system exceeded Smith & Son’s capabilities. e company subse-
 quently contacted the British Publishers Association (BPA) in early  to 
pitch its idea for a numerically based coding system that would serve the 
British book industry as a whole. Smith & Son’s representatives argued that 
assigning a unique, standardized numerical code to all books published in 
BRINGING BOOKLAND ONLINE |93 
 Britain would facilitate better communication industry wide. If the BPA 
assumed leadership of the project, moreover, no single company would 
be forced to shoulder all the risks and up-front costs associated with such 
a cutting-edge distribution system. e BPA concurred and approached 
F. Gordon Foster, a professor at the London School of Economics, who 
conducted a pilot study. In May  Professor Foster concluded that “there 
is a clear need for the introduction of standard numbering, and . . . sub-
 stantial benets will accrue to all parties therefrom.” Within a year sixteen 
hundred British publishers agreed to the new coding system, dubbed the 
Standard Book Number (SBN). oroughly impressed by its simplicity 
and eectiveness, the International Standards Organization (ISO) adopted 
the International Standard Book Number in , which relied on the Brit-
 ish SBN scheme in most respects.
 Across the Atlantic the implementation of the British SBN generated 
signicant excitement among publishers, wholesalers, booksellers, and 
librarians. Given the ever-increasing number and volume of printed books 
in which they tracked, many in the United States similarly longed for a 
precise, universally recognized coding system. e Library of Congress 
Catalog Card Number had served as the industry’s informal inventory 
standard for some time, but it didn’t really meet the needs of the book 
trade as a whole, much less compel adoption among everyone involved. For 
these reasons, major trade organizations of the U.S. book industry moved 
to adopt the British SBN in . at September Publishers Weekly opti-
 mistically predicted the SBN’s “widespread acceptance” in all branches of 
the book trade. However, because its use remained voluntary it took at 
least a decade—by some estimates as long as een years—before the ISBN 
achieved truly widespread acceptance in the United States.
 It should be emphasized that the ISBN isn’t merely a gloried stock 
number. Rather, it’s a carefully conceived, highly signicant, and math-
 ematically exact code that contains detailed information about the identity 
of each book. It also contains something like a built-in fail-safe mechanism 
to guard against the transmission of erroneous information. All ISBNs con-
 sisted (until December , ) of ten digits broken down into three clus-
 ters, or identiers, and a nal check digit (e.g., ---). e rst 
cluster, the group identier, refers to the language, nation, or region in 
which a given book is published. Here  designates the English language. 
e second cluster identies the publisher. In this example  refers to 
Harvard University Press; all books produced under its imprimatur will 
bear that number. e third cluster, or title identier, designates not only 
the book’s name but also its edition and binding. Here  refers to the 
94| CHAPTER 3
 paperbound edition of Pierre Bourdieu’s Distinction. e nal check digit, 
which is derived from a mathematical formula called modulus , guards 
against inaccurately recorded and/or transposed digits. It’s computed by 
multiplying each of the ISBN’s rst nine digits by a corresponding weight, 
as illustrated in the accompanying chart. ese products are then totaled. 
e check digit is the number required to bring this sum to the next whole-
 number multiple of eleven.
 Because the sum () is divisible by , nothing more needs to be added. 
us the check digit is . e letter X is used in cases where the check digit 
works out to be . Computers programmed to track ISBNs basically run 
this algorithm in reverse when verifying an ISBN’s validity. It’s an elegant 
and rather ingenious system since it guards not only against inaccurately 
recorded digits but also against the apparently more common error of 
transpositions.
 In chapter  I looked at some of the marketing, display, and pricing tech-
 niques by means of which large-scale retail booksellers like Barnes & Noble 
have rendered mass-produced printed books fungible or commensurable 
with one another, rather than treating them as inherently distinct cultural 
goods (a theme I will revisit in the next chapter). e book industry’s adop-
 tion of the ISBN was a crucial back-oce counterpart to these processes. 
As Janice A. Radway explains, the primary challenge involved in marketing 
printed books is “how to create an abstraction that would allow the endless 
repetition of individual instances . . . without particularizing those objects 
too much.”
 is explanation perfectly describes the logic underlying the 
book industry’s decision to devise and implement the ISBN—except that 
it had little to do with book marketing. e ISBN is an abstract coding 
system by means of which the ne distinctions and minute particularities 
of printed books can be resolved into a general—in this case numerical—
 set of equivalences that permit publishers, wholesalers, and booksellers to 
communicate about and coordinate the distribution of large quantities of 
myriad titles rapidly and reliably “without particularizing those objects too 
much.” Marketing and packaging are among the more publicly apparent 
processes through which printed books are sorted, classied, and orga-
 ISBN 0 6 7 4 2 1 2 7 7
 Weight 10 9 8 7 6 5 4 3 2
 Product 0+ 54+ 56+ 28+ 12+ 5+ 8+ 21+ 14 = 198
BRINGING BOOKLAND ONLINE |95 
 nized—which is to say commodied in the Marxian sense of the term. 
ose processes would undoubtedly be undercut without an ecient and 
sophisticated back-oce system for managing the distribution of books to 
the appropriate buying public.
 In October  Publishers Weekly reported that all books currently in 
print carried an ISBN for the rst time since the system’s introduction in 
the United States: “Aer years of being simply an aid to ecient book-
 ordering control, the ISBN is now becoming the essential central data link 
for automated handling and communication systems in the book indus-
 try.” However, a dozen years into its implementation both the idea and 
practice of universal book coding continued to meet with resistance, much 
as they had in Cheney’s time. Part of the reason was pragmatic. As ecient 
a system as the ISBN was in theory, every number still needed to be input 
manually at one or more points in the supply chain. ough it was a lingua 
franca, to be sure, it wasn’t much of a great leap forward compared to how 
in-house stock codes had been recorded more than a century earlier.
 us, in the late s the book industry began looking for alternative 
ways to tap the ISBN’s potential. Just as some campus booksellers in the 
s had turned to the grocery industry for merchandising techniques, so 
members of the book trade now turned to the grocery industry for ideas 
about how to make the ISBN system more serviceable. In the preceding 
chapter I explored the perhaps unexpected kinship both industries share—
 unexpected because the book trade oen touts itself as a culture indus-
 try, while grocers tend to present their trade as more basic and utilitarian. 
ese value associations notwithstanding, both deal in large quantities of 
highly dierentiated goods. As such, they oen face similar quandaries 
with respect to inventory, logistics, and the task of coordinating processes 
across the industry as a whole. e manual inputting of product codes and 
pricing information was no exception.
 In an eort to make inventory control more reliable and to ensure a 
pleasant experience for customers plodding through the checkout, in the 
late s the Grocery Manufacturers of America and the Supermarket 
Institute examined the feasibility of machine-readable bar codes and scan-
 ning systems. Among the rst of these was a system introduced in  by 
RCA (g. ) modeled on an earlier bull’s-eye-shaped bar code developed 
in the late s. e system’s impressive record of reliability and perfect 
accuracy aer seven million scans proved compelling enough for the gro-
 cery industry’s Ad Hoc Committee on a Uniform Grocery Product Code to 
determine that an industry bar-coding standard would indeed be desirable. 
Still, the bull’s-eye system had at least two purported drawbacks: its size 
96| CHAPTER 3
 relative to that of the products upon which it would be imprinted was pro-
 hibitively large; and its ten-digit encoding scheme was prohibitively small. 
us, in  the Ad Hoc Committee rejected RCA’s bull’s-eye bar code.
 On March , , the group’s Symbol Selection Subcommittee 
announced that it had chosen IBM’s entry—a rectangular symbol dubbed 
the Universal Product Code (UPC)—to become the industry standard 
aer IBM privately agreed to modify its original entry to accommodate an 
eleven-digit coding scheme. Within a year a small but growing contingent 
of grocers started using the UPC and attendant technology to track sales, 
returns, and inventory and to eliminate the repetitive, time-consuming, and 
oen error-prone work involved in pricing and ringing up merchandise. 
Following the grocery industry’s lead, in  the U.S. book industry began 
exploring the possibility of bar coding as a means to improve distribution.
 With equal interest the book industry investigated a second coding 
scheme—an optical character-recognition system called OCR-A. Bar cod-
 ing, though alluring, had two main drawbacks from the book industry’s 
standpoint. First, because the bars themselves had been designed to be 
read principally by machines, they were less friendly to the naked eye. 
More important, the book industry’s adoption of the eleven-digit UPC 
would require it to abandon the ten-digit ISBN and/or to adopt a second 
product-numbering scheme in addition to it. Given the ISBN’s relatively 
slow adoption and the infrastructure that had grown up around it, the 
prospect of getting the industry to agree to a dierent numbering stan-
 dard seemed o-putting indeed. Besides, having two industry standards 
defeated the purpose of having an industry standard. Optical character rec-
 ognition had four advantages: it was both machine- and eye-readable and 
thus potentially more user-friendly; the code was more discreet and aes-
 thetically pleasing than glaring black and white bars and would aect book 
cover designs only minimally; it would allow the book industry to preserve 
not only the ISBN structure but also its signicant nancial investment in 
the technology; and it had already been adopted in the mid-s as the 
FIGURE 7 Model for RCA’s bull’s-eye 
bar code, ca. .
BRINGING BOOKLAND ONLINE |97 
 industry standard by the National Retail Merchants Association, which 
portended further communicability concerning products beyond the book 
industry.
 As it turned out, neither the UPC nor OCR precisely matched the book 
industry’s needs. e ckle OCR readers worked best when presented with 
black characters set against a smooth, lightly colored, and highly re	ective 
background. Since the book industry refused to standardize the colors, 
shapes, sizes, and materials it used in book design and manufacturing as an 
accommodation to OCR-A, the system was virtually abandoned. e UPC 
symbol posed its own set of dilemmas as well. By the time the book indus-
 try began exploring UPC bar coding seriously in the late s and early 
s, it had already invested substantial resources in implementing the 
ISBN. e two systems weren’t exactly incompatible, but they weren’t ide-
 ally suited to one another either. Whereas the UPC was designed primarily 
to facilitate information gathering and to speed transactions at the point of 
sale, the ISBN was initially conceived in terms of easing distribution. eir 
respective coding structures re	ected this fundamental dierence.
 Undeterred, the International ISBN Agency began exploring the pos-
 sibility of another machine-readable bar-coding system, this one based 
on the European Article Number (EAN). Introduced publicly in , the 
EAN bar-coding scheme closely resembled that of—indeed, was derived 
from—the UPC yet diered from it in important respects. For one thing, 
EANs were longer, having been designed primarily to facilitate interna-
 tional commerce. us, they could be encoded with a given item’s country 
of origin, price, and the currency in which the price was rendered, whereas 
the shorter UPCs could not. e EAN bar-coding scheme thereby prom-
 ised to resolve language and pricing issues that had confounded earlier 
eorts to translate ISBNs into a machine-readable form.
 e International ISBN Agency clearly recognized this potential. In  
the agency contacted its counterpart, EAN International, and asked the 
governing body to devise an ISBN-based bar-coding system for books. 
eir eorts resulted in what came to be known as the “Bookland EAN” 
bar-coding standard, which derives its name from what may appear to be 
an unusual reason. “Since the book industry produces so many products,” 
a trade source explains, “it has been designated as a country unto itself and 
has been assigned its own EAN prex. at prex is  and it signies 
Bookland, that wonderful, ctitious country where all books come from.”
 
As capricious as that may sound, EAN International’s decision to designate 
the book industry a country was calculated and practical, allowing it to pre-
 serve the integrity of the ISBN structure within the EAN coding scheme.
98| CHAPTER 3
 Having observed Bookland EAN’s successful implementation in Europe, 
in  the Book Industry Systems Advisory Council endorsed the bar- 
coding system. Less than a year later it started testing it in the United 
States. Implementing Bookland EAN presented its own set of challenges, 
however, given the growing entrenchment of the UPC. Indeed, only in the 
late s did the U.S. book industry nally arrive at a compromise solu-
 tion on the intractable matter of machine-readable book codes. All books 
intended for sale in bookstores would be imprinted exclusively with the 
Bookland EAN bar code. Mass-market and other books intended for sale at 
nonbook outlets (e.g., supermarkets, pharmacies, warehouse/price clubs) 
would be the exception. ey would be imprinted with both symbols since 
in most cases the retailers who sold these books could only decode UPC 
bar codes, if any (g. ).
 Nevertheless, even this compromise solution has proven untenable in 
the long run. ough the International ISBN Agency had designed the 
ten-digit code for longevity, more books and book-related items bearing 
ISBNs have been produced in the past two decades than nearly anyone 
had anticipated. By the turn of the millennium the book industry had to 
confront the daunting prospect of running out of ISBNs sooner rather than 
later. Aer careful study and deliberation, it decided to move to a thirteen-
 digit code eective January . e new ISBN numbers formally include 
the  Bookland prex instead of treating it as an add-on, resulting in the 
ISBN’s absorption into the EAN coding scheme. Once all the  ISBNs are 
exhausted, the book industry will begin using the new prex , which 
should accommodate its item-numbering needs for the foreseeable future. 
An upsurge in global commerce has led the Uniform Code Council to 
phase out the UPC in favor of the EAN (renamed the International Article 
FIGURE 8 UPC and EAN product codes for a book intended for sale 
in nonbook outlets, printed on the outside back and inside front covers, 
respectively.
BRINGING BOOKLAND ONLINE |99 
 Number), which means the book industry’s coding system is now the same 
one used for national and global product exchange.
 All this encoding, decoding, recording, and cross-referencing is clearly 
tedious business. It’s precisely the kind of tedium that, decades earlier, 
Cheney had insisted would be integral to the long-term survival of the 
book industry in a growing capitalist economy. e successful implementa-
 tion of the ISBN, bar coding, and other measures bear witness to the book 
trade’s unusually high level of integration, this despite both proponents and 
critics’ persistent criticisms of its organizational savvy. Yet these systems 
don’t exist merely to coordinate the ebb and 	ow of books between publish-
 ers, wholesalers, dealers, and others, important as that function may be. 
ey’re part and parcel of the process of commodifying books, no more 
and no less than advertising, book jackets, and other—more manifestly 
ideological—forms of marketing. e main dierence is that for the most 
part the purpose, signicance, and material infrastructure of these distri-
 bution systems remain hidden from the public eye.
 Without these deceptively understated transformations in the book 
industry’s back oce, the emergence of large-scale retail bookselling fol-
 lowing the Second World War—especially since the mid-s—would 
have been impractical. Indeed, quantities of books haven’t miraculously 
appeared on bookstore shelves and elsewhere. ey’ve arrived there 
because the strategies and techniques for distributing and communicating 
about printed books nally caught up with the extraordinary number of 
books being produced.
 A Political Economy of Commodity Codes
 ISBNs and bar codes are technologies of abstraction. Examine the back 
cover of this book. Before reading the foregoing pages—before cracking 
the code, as it were—had you ever stopped to consider what those symbols 
and numbers stood for or the processes they helped to facilitate? It’s worth 
pointing out that product codes involve abstraction in another sense. Bar 
codes and ISBNs stand in, albeit indirectly, for the people and labor power 
necessary to deliver this as well as other books to you. us, it’s time to peer 
further into the back oce of book distribution, to see how the process of 
connecting the book biz and bringing it online manifests itself in the form 
of everyday labor practices.
100| CHAPTER 3
 When the Bookland EAN bar-coding system rst came online in , 
an anonymous “top-ten New York publisher” had such high expectations 
that it would greatly expedite order and returns processing that it report-
 edly planned to lay o  percent of its warehouse sta. Random House 
anticipated that bar-code scanning would allow the company to reduce 
“payroll”—clearly a euphemism for laying o employees—by  percent in 
its returns warehouse. Following the initial investment in the technology, 
Random House further projected that bar-code scanning would generate 
an annual cost savings in the hundreds of thousands of dollars. Bookland 
EAN’s implementation not only created new eciency standards in the 
book industry but also provided incentives to downsize the labor force 
working behind the scenes in distribution.
 e negative eects of bar codes and ISBNs on those working in distri-
 bution initially remained isolated to just a handful of book publishers. at 
began to change in the mid-s when the bookselling chain Walden-
 books noticed the bar-code scanning system that Warner Books had just 
installed in its warehouse facilities. e management team of Waldenbooks 
was excited to discover that one h the number of employees at Warner 
could process the same quantity of books in a given period of time com-
 pared to its own, unwired warehouse sta. is discovery helps to explain 
the motivation behind the aggressive campaign by Waldenbooks in the late 
s to bring its warehouses and ,-plus retail stores online, as well as 
to compel the book industry at large to make fuller use of the Bookland 
EAN coding scheme.
 Cheney’s untimely dreams concerning distribution were nally coming 
to fruition. e book industry was: demonstrating an unprecedented degree 
of commitment to what was hitherto perceived to be the tiresome business 
of logistics and control; beginning to unite in an ultraecient lockstep, 
albeit sometimes begrudgingly; tending toward calculable, prot-intensive 
bookselling; and investing the resources necessary to sustain operations on 
a national and even international scale. For many people, myself included, 
these behind-the-scenes changes resulted in access to books and book-
 stores whose existence we were previously unaware of (see the previous 
chapter). at surely came as a benet, living as many of us do in “scrip-
 tocentric” societies. Yet these changes depended on a restructuring of the 
book industry’s labor force and, more specically, on the downsizing and 
speeding up of those working in the area of book distribution. e plea-
 sure and opportunity I derived from visiting my local B. Dalton bookstore 
as a youngster was a function of new techniques the book industry had 
devised for exploiting people’s labor. ese techniques would be expanded 
BRINGING BOOKLAND ONLINE |101 
 and intensied with the coming online of large-scale corporate Internet 
bookselling in the mid-s.
 I wish to conclude this chapter by returning to the story with which it 
opened, namely, that of Amazon.com, the current leader in Internet book-
 selling. In addition to the heroic stories of founder Je Bezos circulating in 
the popular and business press, most people have learned what they know 
about the company through its sophisticated Web site, a trendsetter in the 
world of electronic commerce and the company’s public face. It not only 
provides an array of consumer goods but also detailed product informa-
 tion, sales rankings, suggestions for related items of interest, and interactive 
features, such as customer reviews. All of these elements are intended to 
keep you browsing at the Web site—and, hopefully, buying—for as long as 
possible.
 As interesting as those features may be, I do not wish to dwell on them 
at great length. Stopping at the level of the interface obscures what Andrew 
Ross has called, following Karl Marx, “‘the material conditions of produc-
 tion’ of cyberspace.” Ross writes: “Masses of people work in cyberspace 
or work to make cyberspace possible. It is not simply a medium for free 
expression and wealth accumulation; it is a labor-intensive workplace.” 
Just as bar codes and ISBNs obscure a panoply of material and socioeco-
 nomic relations, so, too, do Web sites. In the case of electronic commerce, 
pages and links constantly refer back to themselves and rarely point else-
 where. Yet it’s precisely this elsewhere that’s so vital not only to the Internet’s 
continued functioning but also to the success of electronic commerce.
 Rather than referring to Amazon.com as an online or Internet bookseller, 
perhaps it would be more apt to call it a large-scale, direct-to-customer 
warehouse bookseller whose interface happens to be the World Wide Web. 
at’s admittedly a mouthful, but the cumbersome phrasing is necessary 
in order to place the company’s warehouses or order-fulllment facilities 
center stage, where they belong. Inside these structures Amazon.com has 
deployed the ISBN and Bookland EAN coding schemes (along with other 
technologies) in the service of distributing large quantities of printed books 
to millions of customers. Although in its  annual report to sharehold-
 ers the company claimed that “we consider our employee relations to be 
good,”
 what’s clear is that getting books and other products out to such 
a vast client base quickly and eciently demands highly intensive—and 
intensifying—work environments.
 Aer generating a list of some twenty possible retail goods that he deter-
 mined could be marketed easily on the Internet, Je Bezos decided to begin 
with printed books. Despite the ethos of bookishness the company subse-
102| CHAPTER 3
 quently cultivated through stylized magnets, coee cups, bookmarks, and 
other paraphernalia touting the wonder of books and reading, Bezos’s deci-
 sion to start an online bookstore was largely driven by a pragmatic appraisal 
of the book industry’s level of standardization. Books, he reasoned, were 
more “meticulously organized” than almost any other type of consumer 
good owing to the book industry’s decision to adopt the ISBN twenty-ve 
years earlier. at the book industry already had taken the unusual step 
of assiduously inventorying, coding, and maintaining a detailed database 
of its wares convinced Bezos that books would be relatively easy to inte-
 grate with his company’s burgeoning distribution and inventory-control 
systems. Standardized product coding also meant that Amazon.com could 
more readily establish dependable communications with book publishers 
and wholesalers, which would be critical to meeting the company’s prom-
 ises of speedy delivery, not to mention its ability to compete with local 
bookstores.
 Given a sizable but still relatively limited startup budget, Amazon.com 
initially could only aord to lease a small, four-hundred-square-foot ware-
 house facility when its Web site went live in July .
 Knowing that the 
company could stock only a small number of the most popular titles at 
any given time led Bezos to locate the company’s headquarters close to 
a major book distributor. Its Seattle, Washington, oces and warehouse 
placed it in reasonably close proximity to Ingram Book Company’s colossal 
regional distribution center in Roseburg, Oregon, which for a time became 
the company’s de facto other warehouse.
 Because of Amazon.com’s lim-
 ited warehouse space, it could neither maintain a large inventory of books 
“just in case” nor could it procure books “just in time,” given the short but 
inevitable lag between ordering books from Ingram and shipping them o 
to customers. us, Amazon.com’s rst eighteen months of bookselling 
have been described as a kind of compromise period in which it specialized 
in delivery that was “almost in time.”

 Freshly infused with venture capital, in November  Amazon.com 
leased a ninety-three thousand-square-foot warehouse/distribution center 
in Seattle. e new facility helped move the company closer to a more rapid, 
just-in-time distribution structure,
 although its increasingly streamlined 
operations still remained somewhat “primitive” from the standpoint of 
production/distribution.
 Most signicantly, it lacked the ability to scan 
EAN bar codes. at, coupled with its inventory, which consisted of an 
estimated two hundred thousand volumes, resulted in copious amounts 
of data entry, with employees painstakingly logging the receipt and ship-
 ment of each and every book into the company database by hand. Keeping 
BRINGING BOOKLAND ONLINE |103 
 up must have been a feat, given the frequency with which the company’s 
stock turned over.
 Further impediments to eciency included the manual 
packaging of completed orders and the warehouse’s interior layout, which, 
management later determined, required merchandise pickers to engage in 
excessive amounts of walking.

 Beginning in January , Amazon.com tapped a series of eciency-
 minded executives to serve as its vice presidents of operations. e rst 
among these was Fernando Duenas. For many years he had overseen logis-
 tics at FedEx, the hyperkinetic “when it absolutely, positively has to be 
there overnight” parcel delivery service. Duenas insisted that Amazon.com 
should organize its fulllment operations more systematically by introduc-
 ing computer-controlled bar-code scanning systems that would be inte-
 grated with additional machinery throughout the warehouse.
 Duenas was 
succeeded by Wal-Mart executive Jimmy Wright, who brought sophisti-
 cated sorting machines to the warehouses. He, in turn, was replaced by 
Je Wilke, a plant manager for chemical giant Allied Signal, who wedded 
these systems to surveillance technologies aimed at monitoring—and thus 
increasing—employee productivity.

 In November  Amazon.com opened its second warehouse/distribu-
 tion center, a two-hundred-thousand-square-foot structure in New Castle, 
Delaware.
 Because of its location, size, and bar code–based inventory-
 processing systems, the new facility enabled the company to speed distribu-
 tion to customers living in the eastern portion of the United States, expand 
its on-hand inventory, and handle a substantially higher sales volume 
than before. e timing couldn’t have been better, given how the company 
expanded its base from . million customer accounts in  to . mil-
 lion just a year later.
 By mid- that gure reportedly reached a stag-
 gering  million. Between the Delaware facility and the newly enlarged 
Seattle distribution center, Amazon.com could now stock multiple copies 
of between two and three hundred thousand dierent titles—representing 
roughly a h of all titles in print.
 e company’s decision to begin trading in music, videos, toys, electron-
 ics, and other consumer goods starting in  quickly erased whatever 
gains it might have made in terms of space. Amazon.com consequently 
added ve new warehouse/distribution centers in  alone, all of which 
were strategically located to service the interior and southern regions of 
the United States: McDonough, Georgia (, sq. .); Campbellsville, 
Kentucky (, sq. .); Grand Forks, North Dakota (, sq. .); 
Coeyville, Kansas (, sq. .); and Fernley, Nevada (, sq. .). 
A sixth facility, in Lexington, Kentucky (, sq. .), opened in Octo-
104| CHAPTER 3
 ber . All told, Amazon.com’s operations encompassed about . 
million square feet of space, or roughly the equivalent of  book super-
 stores. Given its extraordinary xed capital investments, one would be hard 
pressed to argue that Amazon.com exists solely, or even primarily, on the 
Internet. Rather, it’s very much a bricks-and-mortar business anchored in 
the material world.
 Inside, Amazon.com’s warehouse/distribution centers resemble some-
 thing out of Modern Times, Charlie Chaplin’s  tragicomic lm about the 
demands of industrial labor, in which workers, overseen by an eciency-
 obsessed boss, scurry about the factory and literally get sucked into its 
imposing machinery. Indeed, Amazon.com’s computer-controlled fulll-
 ment facilities are complex, highly organized operations designed to engen-
 der and sustain increasingly intensive levels of worker productivity.
 e ISBN and Bookland EAN bar codes imprinted on nearly all books 
are particularly crucial with respect to coordinating and executing all 
phases of its order-fulllment operations with the utmost eciency. Work-
 ers at each of Amazon.com’s facilities scan the EANs on all printed books 
upon receipt from suppliers, thus allowing the company to maintain up-to-
 the-minute inventory records. A second scan upon shelving each volume 
records its precise bin number/location in the fulllment center’s main 
computer. Because Amazon.com adheres to a random stow shelving sys-
 tem in these facilities, this scan is absolutely crucial for the computer to 
keep tabs on the quantity and whereabouts of every item in stock. From the 
time a book enters one of Amazon.com’s warehouses to the time it leaves, 
its EAN will have been scanned and its ISBN recorded and checked as 
many as een dierent times.
 Once a shopper places a book order at Amazon.com’s Web site, its main 
computer system determines the appropriate distribution center to which 
to assign it. Typically it makes the selection on the basis of geographical 
proximity to the customer and whether or not a particular warehouse has 
the requested title(s) in stock. Within the next couple of hours, the cho-
 sen distribution center’s in-house computer breaks down the order into its 
component items, matching each requested book to the unique address of 
the bin containing it. e computer subsequently radios the merchandise 
picker located nearest to each bin, each of whom carries a hand-held scan-
 ning gun that receives the transmission. e gun’s LCD readout directs the 
picker to the designated bin number to retrieve the appropriate number of 
copies of the title. In the case of best sellers, Amazon.com employs a more 
rapid “pick to light” system. A small red light located on the shelf below 
each bin is illuminated when the computer receives a request for the item 
BRINGING BOOKLAND ONLINE |105 
 contained therein. Upon retrieving the volume, the picker turns o the 
light by pressing a small button located nearby.
 In either case pickers must once again scan each specic volume’s EAN 
upon removing it from the shelf. e scanning gun then radios this infor-
 mation back to the warehouse’s main computer, indicating that the item 
has been located and that the computer should update its inventory records 
accordingly. e scan also registers that the book is now in the system, 
waiting to be joined with whatever remaining items were included in the 
order. ereaer pickers distribute their items randomly into plastic tubs 
on a nearby conveyor belt, which moves along at a precisely calculated 
. feet per second. e whole system reportedly is congured to “mini-
 mize the number of steps the pickers must take to gather all of the items 
needed,” thus remedying one of the ineciencies endemic to its earlier 
fulllment operations.
 Eventually the tubs containing the books wind their way to a receiving 
area, at which point they’ve moved to the induction phase. ere, orders 
are reassembled with the help of a twenty-ve-million-dollar sorting 
machine, which can process up to two thousand discrete orders simultane-
 ously. Employees remove books from the tubs upon their arrival at induc-
 tion, scan their EANs to conrm their arrival, and feed them onto another 
conveyor system leading to the sorter. e latter then scans each book’s 
EAN and determines to which of the machine’s order chutes to route it; the 
sorter will then route all remaining items in the order to the same chute. 
Once the order is complete, a 	ashing light cues personnel waiting nearby 
to remove the items and box them up. e packed boxes are subsequently 
invoiced and sealed by another machine and sent, via conveyor belt, to a 
loading dock, from which they are shipped.
 Together with Amazon.com’s complex order-fulllment apparatus, the 
ISBN and Bookland EAN coding schemes have helped the company move 
toward a “spectacularly capital-ecient” just-in-time operation.
 Any 
given volume reportedly remains in one of Amazon.com’s warehouses for 
an average of just eighteen days, in contrast to the typical  days the same 
volume would spend on the shelf of a more traditional retail bookstore. 
is arrangement provides for incredibly fast-paced turnover in its inven-
 tory of printed books—as high as  times per year in the case of some 
products. By comparison, most booksellers generally turn theirs over less 
than four times in a given year.

 Amazon.com’s systems also have enabled 
the company to minimize the percentage of unsold books it returns to 
publishers. Estimates vary, but typically this gure 	uctuates between  
and  percent industry-wide. Amazon.com, on the other hand, has one 
106| CHAPTER 3
 of the lowest return rates among all retail booksellers in the United States, 
purportedly around  percent, which the company attributes both to its 
streamlined warehouse operations and the fact that it acquires many titles 
(those that say “usually ships in – days” on its Web site) only aer a shop-
 per has ordered them.

 Still, there’s a potentially more pernicious side to Amazon.com’s use of 
the ISBN and Bookland EAN coding schemes. Not only do they allow the 
company to coordinate complex operations inside its order-fulllment cen-
 ters but they empower management to monitor worker productivity to an 
astonishing degree. Its implementation of these everyday—oen unno-
 ticed—commodity codes has resulted in a workplace increasingly suspi-
 cious of and hostile to living labor.

 In  Amazon.com “upgraded” employee bar-code scanners with 
new soware, allowing management to track the number of times employ-
 ees shelved or retrieved items erroneously. (In the case of shelving, the 
device records an error when a scan of a book’s EAN doesn’t match that of 
the bin into which it is placed; in the case of retrieval, it records an error 
when the item scanned doesn’t match up with the item requested.) e new 
soware also enables management to monitor and compare each worker’s 
level of productivity on the basis of the number of scans made during a 
given period of time. To its credit, the company oers remedial programs 
to retrain underperforming employees, though repeated errors or a consis-
 tently low level of productivity will result in an employee’s dismissal.
 ese bar code–based tracking capabilities have resulted in both a prac-
 tical and psychological speedup in Amazon.com’s warehouses, given the 
ever-present threat that management will know if a worker has slowed 
down. Indeed, the company boasts that its new monitoring systems have 
doubled the average productivity of temporary workers,
 and it seems 
reasonable to assume that they’ve also increased that of its permanent sta 
as well.
 Amazon.com’s management also predicts that other “incremental 
improvements” in the coming years will double productivity in its distribu-
 tion centers.
 One recent “improvement” is the addition of a “	owmeister,” 
who, despite the cheeky-sounding name, acts as a master overseer, moni-
 toring and maintaining the rhythm of operations within each fulllment 
center. For this reason the New York Times likened this person to an orches-
 tra conductor.
 Using a computer linked to the fulllment center’s critical 
systems—picking, induction, and packaging—the 	owmeister measures 
and compares productivity in each area and anticipates where backlogs are 
likely to occur. Employees are then reassigned to areas where the tempo 
BRINGING BOOKLAND ONLINE |107 
 has slowed, thus theoretically ensuring that worker productivity never dips 
below prescribed levels. e result is not only a more intensive but also a 
denser workday. To use Marx’s terminology, the 	owmeister concentrates 
“a greater mass of labour into a given period.”
 In this regard, the image of 
the 	owmeister as conductor could just as easily have been plucked from 
the pages of Das Kapital, or even Jacques Attali’s Noise, as it could from a 
mainstream news source such as the New York Times. As Attali observes, 
“e orchestra leader appears as the image of the legitimate and rational 
organizer of a production whose size necessitates a coordinator. . . . He is 
thus the representation of economic power, presumed capable of setting in 
motion, without con	ict, harmoniously, the program of history traced by 
the composer”—or capitalist.

 Amazon.com’s eorts at systematizing operations have occurred against 
the backdrop of its having successfully staved o unionization. In November 
 the Washington Alliance of Technology Workers initiated a campaign 
to organize the company’s four hundred Seattle-based customer-service 
employees. ree rather serious concerns had prompted the unionizing 
eort: low wages; poor working conditions (e.g., unreasonable mandatory 
overtime); and the substantial devaluation of company stock options, result-
 ing in undercompensation. Despite—or perhaps because of—this agita-
 tion, Amazon.com closed its Seattle customer-service facility in January 
. is action coincided with the shutdown of its McDonough, Georgia, 
distribution center, resulting in the elimination of an additional  jobs. 
Indeed, in early  Amazon.com seemed to be hemorrhaging employees, 
dismissing a total of  percent of its workforce—about , jobs company-
 wide—in an intense eort to “streamline” operations and achieve protabil-
 ity.

 ough the company has since rebounded, the layos surely resulted 
in an increased pace for those Amazon.com employees trying to keep up at 
its remaining warehouse and customer-service facilities.
 The Remarkable Unremarkable
 Hidden in plain sight, product codes have emerged alongside a more famil-
 iar cast of characters (e.g., advertising, book clubs, large-scale retail book-
 stores, paperbacks) to become a vital element in the growth and consolida-
 tion of the modern book industry and, more broadly, of everyday book 
culture in the late age of print. Without these codes, the book industry and 
book culture would still exist. However, neither would exist as we now know 
108| CHAPTER 3
 them, and certain actions many people now take for granted, such as order-
 ing books online, might very well become impracticable and perhaps even 
inconceivable. Indeed, at rst glance ISBNs and EAN bar codes may seem 
innocuous. Aer all, they’re just a bunch of tiny digits and dashes. “Don’t 
pay us much mind,” they seem to say. However, as they’ve been imple-
 mented in capitalist production, distribution, exchange, and consumption, 
these seemingly unremarkable symbols have played a remarkable role in 
the processes whereby books have been transformed into ubiquitous com-
 modities. ey’ve not only helped Amazon.com and myriad other enter-
 prises in the book trade to better coordinate activities with one another, but 
they’ve also helped them to cultivate more rigorous and exploitative work 
environments—this despite the air of gentility that continues to pervade 
large swaths of the industry.
 As I discussed in the preceding two chapters, the gradual enfranchise-
 ment of the American middle class hinged, in part, on the public’s pur-
 chasing, interacting with, and displaying books and other mass-produced 
goods. Certainly such a radical shi in the nation’s political economy 
demanded substantial ideological labor to ensure its success. In the specic 
case of the U.S. book industry, that shi also demanded the development of 
a highly complex yet streamlined commodity-distribution apparatus capa-
 ble of keeping pace with a surfeit of printed books. Although it’s doubt-
 ful whether the book trade has managed to achieve the level of “absolute 
coordination and integration” that Cheney envisioned in 
—would 
he ever have been satised?—ISBNs, bar codes, and related back-oce 
systems have gone a substantial way toward achieving that goal. e expe-
 riences, practices, technologies, and values that many now associate with 
online bookselling represent more than y years of radical infrastructural 
changes whose end result, as it were, was Bookland.
 Nevertheless, the very same material, social, economic, technologi-
 cal, and communicative processes that both provided for these changes 
and opened paths to middle class social mobility have resulted in more 
intensive labor patterns for working people. Keeping track of hundreds of 
millions of books and getting them into the hands of middle class people 
quickly, eciently, and in a protable manner is hard work. It is through 
living labor’s hard work that the growth of culture sustains itself. Ultimately 
the history of books, ISBNs, and bar codes reveals that the more hopeful 
narratives touting culture’s democratizing potential must nevertheless be 
tempered with a deeper appreciation for the ways in which the enfranchise-
 ment of the many might result in more rigorous processes for exploiting 
BRINGING BOOKLAND ONLINE |109 
 many more. As Laura J. Miller pointedly states, “Books, as . . . objects being 
sold, act as a kind of cover for unfavorable labor conditions.”

 For all his talk about eciency, protability, and business-mindedness, 
even Cheney recognized the importance of compensating workers fairly for 
the role they played in furthering economic relations. In , in the throes 
of the Great Depression, he wrote: “As rehabilitation improves conditions 
and tends to stabilize and increase prots, the personnel of the industry 
should be properly rewarded for its share of the work.” Although book 
industry leaders initially cringed at Cheney’s harsh criticisms and biting 
tone, today’s book industry looks remarkably like the one the aging banker 
long ago envisaged—with one signicant exception. On the matter of redis-
 tributing its wealth more equitably, Cheney’s advice seems to have fallen on 
deaf ears.
 I’ve spoken at length in this and the preceding chapter about economics, 
technology, distribution, and selling as they pertain to the making of every-
 day book culture. I haven’t said much, however, about one of the principal 
activities for which books are known, namely, reading. e next chapter 
will attempt to remedy this situation by looking at one of the most iconic—
 and tumultuous—book-related institutions of the late twentieth and early 
twenty-rst centuries: Oprah’s Book Club. Improving distribution might 
have helped make books more readily available at the level of the everyday, 
but that hasn’t guaranteed their incorporation into people’s daily routines. 
Rather, they’ve had to learn how to do that as with any skill. In this regard, 
Oprah’s Book Club has proven to be an important source of information 
about how to connect literature and life.

“I WANT TO get the whole country reading again.” ese nine little words 
represent an enormously ambitious project. Who could have predicted back 
in  how Oprah Winfrey’s announcement would aect people’s every-
 day habits of book consumption? is was, aer all, an odd gambit: a TV 
talk show personality forming a book club rather than, say, the American 
Library Association or some other respected agency organizing a national 
literacy campaign. In any case, the ensuing days and weeks oered a glimpse 
into just how much clout the newly formed Oprah’s Book Club might wield. 
Jacquelyn Mitchard’s Deep End of the Ocean proceeded to sell more than 
seven hundred thousand copies and shot to number one on the New York 
Times best-seller list aer Winfrey had declared it her inaugural selection. 
e public’s sudden, intense interest in this hitherto well-regarded but unas-
 suming novel stunned the book trade, so much so that the Washington Post 
decided to prole the book club as a page-one story. e piece’s signicance 
wasn’t lost on Winfrey. She quipped that Oprah’s Book Club enjoyed “an 
even bigger start than Watergate”—a scandal that rst broke in this muck-
 raking newspaper’s pages—and surely a more favorable one.
 e success of The Deep End of the Ocean might have surprised some, 
but it was hardly a 	uke. ree picks and a scant four months into the life 
of the book club and the trade journal Publishers Weekly had already coined 
the phrase “the Oprah eect” to describe the club’s apparent knack for cre-
 ating instant best sellers. Without fail each Oprah’s Book Club selection 
has sold between half a million and a million copies—sometimes more—
 4 Literature as Life on Oprah’s Book Club
112| CHAPTER 4
 beyond those it had sold prior to receiving Winfrey’s endorsement. e 
average time on the New York Times best-seller list—four months—further 
substantiates this consistent pattern of success.
 Of course, the book club’s success hasn’t insulated it from controversy. 
Its unusually high prole likely has attracted and intensied debates over 
the cultural value of certain kinds of books and reading practices. Nobel 
Prize–winning author Toni Morrison, four of whose books grace Winfrey’s 
list, applauded the club for fomenting a long-overdue “upheaval” in the 
culture of books and reading. Others have disapproved. One particularly 
frustrated Newsweek reader, responding to the magazine’s coverage of the 
book club, wrote: “Come on, people; Oprah isn’t a literary critic, or a family 
therapist, or a priest. She’s a talk-show host. Some perspective here, please”.
 
Indeed, critics have seemed troubled by the prospect of book industry 
insiders and consumers valuing the judgments of a popular TV icon over 
those of seasoned literary professionals.
 Despite dierences of opinion, the debate attests to the club’s having 
become a signicant feature of everyday book culture in the late age of 
print. At stake here is nothing less than who reads what, where, when, how, 
why, and with whom—and, just as important, who’s empowered to make 
those decisions. Also at stake, clearly, is the relationship between printed 
books and television, not to mention a series of normative assumptions 
underlying each medium’s presumed moral worth. Finally, in addition to 
these considerations is the thorny issue of culture’s involvement with com-
 merce, a theme that weaves in and out of the preceding chapters, one whose 
complexity is here compounded by the political economy of celebrity. ese 
issues are embodied in the two main questions raised in this chapter: Why 
has Oprah Winfrey’s book club been so popular? What have been the end 
results of its popularity?
 All the news reports trumpeting how Winfrey’s selections have skyrock-
 eted to the top of best-seller lists—the so-called Oprah eect—shouldn’t 
eclipse the fact that media in	uence alone cannot account for the success 
of any mass cultural phenomenon—Oprah’s Book Club included. e latter 
owes its genesis and success to myriad factors, two of which are of primary 
importance. First, the club has managed to articulate a sophisticated, albeit 
practicable, vision for books and book reading that’s both grounded in and 
directly confronts everyday life’s multitudinous demands, especially those 
traditionally associated with women. It’s worth mentioning, in this regard, 
that the target audience for The Oprah Winfrey Show—women between the 
ages of eighteen and y-four—roughly corresponds to the largest aggre-
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |113 
 gate book-buying public in the United States. Second (and closely related to 
the rst point) is the book club’s educative function, not merely regarding 
the content of books but also their broader uses. I don’t mean to attribute a 
romantic vision of teachers and teaching to Oprah’s Book Club. Although 
Winfrey may be the book club’s gurehead, and although her presence and 
celebrity are dicult to ignore, the club’s didacticism exceeds her role as 
coach, teacher, mentor, leader, role model, counselor, or friend. Conse-
 quently, in this chapter I part company with much of the existing literature 
on Oprah’s Book Club, which has tended to measure the club’s success or 
failure based on the normative standard of a collegiate literary education.
 In the rst section of this chapter I examine claims that Winfrey and the 
book club have transformed the culture of books and reading in the United 
States. My point here is that while the book club’s success denitely has 
something to do with Winfrey’s personality and opinion leadership, at least 
as important are its branding strategies and the ways in which it exploits 
the idiosyncrasies of contemporary TV programming. e next two sec-
 tions focus directly on book club participants who have appeared on The 
Oprah Winfrey Show.
 Taken together, they chart the norms, rules, and 
procedures through which the book club has articulated a unique economy 
of bibliographic value centered on everyday life. e nal section spotlights 
Winfrey’s highly publicized disputes with authors Jonathan Franzen and 
James Frey, providing occasions to re	ect on the politics of the book club’s 
value system.
 Oprah’s Book Club has undergone several transformations throughout 
its existence. It began by featuring contemporary works by living authors, a 
trend that continued from its inception in September  until May . 
Following a year’s hiatus, the club returned in mid- and began featur-
 ing so-called classic literary works two to four times a year. Since  
the book club has become a more sporadic aspect of The Oprah Winfrey 
Show, oen convening once or twice annually. As of this writing, it’s again 
begun featuring more contemporary works by living authors. Rather than 
focusing on these shis, I wish to explore why, regardless of which books 
Winfrey chooses, Oprah’s Book Club has maintained its popularity. is 
has to do with the distinctive way in which it interfaces both practically and 
meaningfully with the everyday lives of its participants. Although I do not 
wish to suggest that the book club has created the basis for broad-ranging 
progressive political action, nonetheless it has interjected circumspection, 
re	ection, and creativity into the everyday lives of at least some of those 
who have participated.
114| CHAPTER 4
 O®
 Love her or loathe her, it is dicult to deny that Oprah Winfrey spans 
a broad cultural landscape. Ratings estimates vary, but her 	agship pro-
 duction, The Oprah Winfrey Show, reaches as many as forty-nine million 
domestic viewers each week during the regular television season, a major-
 ity of them women between the ages of eighteen and y-four. Worldwide, 
the show airs in  dierent countries, representing more than two thirds 
of all countries on earth. As impressive as those gures may be, The Oprah 
Winfrey Show represents just a fraction of Winfrey’s involvement in the 
mass media, popular arts, and education.
 Of course, ratings explain little about a celebrity’s authority and power. 
Winfrey possesses ample amounts of both. In  Forbes listed her as 
number  among the wealthiest individuals worldwide and number 
 among the richest individuals in the United States, with an estimated 
net worth of . billion. She also ranked number  on the Forbes  
list of the world’s most powerful women, one notch below U.S. Supreme 
Court justice Ruth Bader Ginsburg, two above Queen Elizabeth II, and four 
ahead of Senator Hillary Rodham Clinton. Winfrey topped the magazine’s 
 list of the most powerful celebrities, clocking in ahead of golfer Tiger 
Woods and pop music provocateur Madonna, who rounded out the top 
three.
 Some have gone so far as to suggest that Winfrey has leveraged her 
celebrity and substantial media holdings to force a sea change in religion, 
politics, culture, self-expression, mental health, and other spheres of every-
 day life. is phenomenon, called “Oprahcation,” has occurred since her 
talk show debuted in national syndication in September . For good or 
bad, neither personal nor social life has seemed the same since. Oprahca-
 tion functions as an umbrella term—oen a demeaning one—in popular 
discourse, encompassing all of the following: a perceived excess of emo-
 tionality; the popularization of suering, public confession, therapy, and 
self-help; the privileging of image over depth; a lack of intellectualism; 
and, more generally, the debasement of culture. Criticisms of the book 
club epitomize these sorts of critiques since its success would appear to 
mark nothing less than the Oprahcation of literacy within and beyond the 
United States. Indeed, scholars routinely speak of Winfrey and the book 
club’s “in	uence” and “impact” on people’s everyday attitudes toward books 
and book reading, as well as on the choices the book trade routinely makes 
about what it ought to publish.
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |115 
 All these dynamic-sounding words and the accounts in which they 
appear embody certain assumptions about Winfrey’s capacity to eect 
change in diverse industries and social settings. Granted, she’s an astonish-
 ingly wealthy media mogul who possesses remarkable authority both inside 
and outside the culture industry. People clearly respond to her preferences, 
practices, and opinions; the consistency with which book club selections 
have topped the best-seller lists attests to this. Nevertheless, we need to 
be cautious about slipping too easily into an unreconstructed language of 
cause and eect, one that attributes to Winfrey, Oprah’s book club, and/or 
The Oprah Winfrey Show a singular capacity to induce change in people’s 
reading habits—or anything else, for that matter.
 Since  the phrase “an Oprah book” has resounded throughout the 
book industry and across everyday book culture. What function, precisely, 
does the phrase perform? Like “the Book-of-the-Month Club,” “Harlequin 
Romance,” and the “for Dummies” series, “Oprah” is an abstract label under 
which more or less unique books can be rendered commensurable. Oprah, 
in short, is a brand that fullls an important economic and cultural func-
 tion in the book industry and beyond. Branding permits publishing rms 
partially to sidestep the time-consuming, costly, and oen haphazard work 
of identifying or creating a unique audience for each and every title in their 
catalogs. By permitting publishers to target audiences already familiar with 
particular brand names, the costs of advertising individual titles can be 
spread across multiple volumes. As Janice A. Radway has explained, in the 
twentieth century branding emerged as a crucial and, indeed, transforma-
 tive marketing strategy for the U.S. book industry insofar as it reoriented 
“the principal activity of [mass market] publishers . . . signicantly from 
that of locating or even creating an audience for an existing manuscript to 
that of locating or creating a manuscript for an already-constituted reading 
public.”
 e success and visibility of Oprah’s book club could thus be explained, 
in part, as a sophisticated implementation of this century-old marketing 
strategy.
 Publishers are quick to capitalize on the brand’s symbolic and 
economic power, as witnessed by their custom of reissuing titles immedi-
 ately aer being selected. Usually the reprinted editions feature the club’s 
ocial logo—the words “Oprah’s Book Club” encircled by a graceful letter 
O—on the volume’s spine, cover, or both.
 Just as branding has been an integral component of the book club’s suc-
 cess, so have the idiosyncrasies of television programming. A key shi, 
which coincided with the book club’s launch in the fall of , was the 
switch from a single topic to a segmented program format for The Oprah 
116| CHAPTER 4
 Winfrey Show. e change permitted a more 	exible daily program sched-
 ule, including the possibility of addressing several topics for as much or 
as little time as each one seemed to warrant. Indeed, Winfrey and her 
producers have been unusually adept at “align[ing] their behaviour, their 
performance, to the nature of the places in which listening and viewing 
take place.”
 Segmenting, in particular, has helped them grapple with some 
of the problems they face in a time of proliferating cable and satellite TV 
channels, competition from other media, and the sheer omnipresence of 
the TV remote control. Given the fact that changing the channel and nd-
 ing other programming have become so easy, the challenge of sustaining 
viewer interest in hour-long programs has grown increasingly dicult.
 is can be inferred from an earlier failure. In  Winfrey invited a 
cohort of her favorite novelists to appear together on The Oprah Winfrey 
Show. e episode “just bombed” in the ratings, she later reported, since 
viewers were unwilling to watch an hour-long program about books most 
presumably they hadn’t read. e point is obvious, so much so that its sig-
 nicance is easily overlooked: many Oprah viewers felt unprepared for this 
particular show, which led a sizable portion of the audience to tune out for 
the day. What this suggests is that however savvy Winfrey may be at choos-
 ing books, she isn’t singularly responsible for their success in her role as a 
tastemaker. Equally important are the programming and communication 
strategies whereby Winfrey and her producers prepare viewers at home to 
commit themselves to watching programs about books. As Paddy Scannell 
has observed, “Broadcasters must organize their aairs by virtue, in the 
rst instance, of the gap between the place of transmission and the place of 
reception and their consequent inability to control the behaviour of their 
audiences.” To make Oprah’s Book Club work, therefore, Winfrey and her 
producers needed to concoct a recognizable structure and routine whose 
purpose would be to alleviate the sense of disorientation the proto–book 
club experiment of  had induced.
 Simply put, the book club would need to be more predictable, more 
everyday. In its rst incarnation (–) Oprah’s Book Club met on 
The Oprah Winfrey Show roughly once a month during the regular televi-
 sion season. ough program formats 	uctuated from time to time, book 
club episodes oen consisted of six segments: a short montage preview-
 ing the episode; a plot summary provided by Winfrey; a videotaped back-
 ground piece—oen shot on location—featuring the author; clips of Oprah 
viewers sharing how they had responded to the selection; a videotaped 
discussion involving Winfrey, the author, and four or ve Oprah viewers; 
and a concluding segment in which Winfrey asked the studio audience 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |117 
 to describe their impressions of the book. Show formats have varied since 
the book club returned to the airwaves in . Earlier in the club’s history 
Winfrey typically announced the next book club selection at the close of 
that day’s telecast. Her doing so certainly engendered “a horizon of expec-
 tations, a mood of anticipation, a directedness towards that which is to 
come,” which is to say a sense of constancy brought on by a recognition 
that the book club could be counted on to return to The Oprah Winfrey 
Show once a xed period of time had elapsed. e club has succeeded, 
in part, because of the way in which it has (until recently) drawn near to 
the temporality—the periodicity—of everyday life, which proceeds on the 
basis of scheduled recurrences.
 Given the ubiquity of Winfrey’s star image, it may be tempting to attri-
 bute the success and appeal of Oprah’s Book Club directly to her, or per-
 haps even to a seismic shi she’s alleged to have brought about in American 
culture. While it would be wrong to dismiss Winfrey’s in	uence altogether, 
the foregoing discussion suggests that the club’s popularity ought to be 
explained, rst, by a host of relatively mundane technical and infrastruc-
 tural changes that preceded or arose alongside Oprah’s Book Club. It’s 
also attributable to the club’s having been engineered according to a time 
structure commensurate with the cyclicality of daily life, a programming 
strategy so utterly assumed that it’s easy to forget the degree to which it’s 
a construct. Indeed, the club wouldn’t exist as such—perhaps it wouldn’t 
exist at all—were it not for the everydayness of celebrity, branding, TV 
broadcasting, channel surng, and a host of other factors. ese precondi-
 tions provide only part of the story, however. Understanding the “talking 
life” of Oprah books also helps explain the book club’s popularity and its 
politics, not to mention its willingness to listen closely to the voices of its 
participants.
 “No Dictionary Required”
 As popular as the book club may be, it nonetheless worries some com-
 mentators who fear its success will tarnish the standards by which books 
are judged. A  piece by Cynthia Crossen published in the Wall Street 
Journal exemplies these anxieties. Crossen asserts that “no dictionary 
is required for most” Oprah’s Book Club selections, “nor is an apprecia-
 tion for ambiguity or abstract ideas. e biggest literacy challenge of some 
Oprah books is their length.” Crossen took Winfrey, the primary spokes-
118| CHAPTER 4
 person for the club, to task for failing to challenge readers with the literari-
 ness of book club selections or, alternatively, for failing to challenge readers 
with titles suciently literary at all. What Crossen failed to acknowledge, 
however, is that the success of Oprah’s Book Club is built on both Winfrey 
and the book club’s participants intentionally sidestepping discussions of 
“abstract ideas” and purely aesthetic concerns in favor of articulating a fun-
 damentally dierent economy of bibliographic value.
 e televised book club discussions have admittedly tended to shy away 
from even the most basic vocabulary of literary criticism (e.g., allusion, 
imagery, metaphor, symbolism, tone), a trend that continued with the club’s 
return in  and its brief shi to “classic” literary works. Crossen was 
right in pointing out that page length has been a far more important crite-
 rion for making book club selections than, say, a given book’s literary quali-
 ties. In fact, almost every on-air announcement of new Oprah’s Book Club 
selections has included at least some mention of the book’s length. Rather 
than dismissing a preoccupation with length outright or seeing it as a sign 
of amateurishness, it might be more constructive to examine why it’s played 
such a crucial role in the book club’s selection process.
 When Winfrey announced the selection of Barbara Kingsolver’s Poison-
 wood Bible in June , just prior to the summer recess of The Oprah Win-
 frey Show, she described it as “a walapalooza of a book.” “It’s  and some 
pages,” Winfrey continued. “Actually, it’s—yeah, , , which is wonder-
 ful for the summer, because I didn’t want you to, like, just breeze through it 
and then have to complain to me because you didn’t have enough to read.” 
Winfrey then went on to admonish her audience to “take your time with 
it. Read one of the . . . chapters, come back, let that settle in with yourself, 
come back and read another chapter.” She concluded the day’s broadcast 
by reiterating that The Poisonwood Bible was a “great, great, great book for 
the summer,  pages.”
 Winfrey has framed other selections almost identically. At the beginning 
of a broadcast in June  she stated: “Today we’re announcing a big—I 
mean B-I-G book.”
 Later, when she revealed the selection, she explained: 
“I knew back last year when we rst started this book club that this was the 
book that you should be reading for the summer, because it is  pages 
long. Now for a lot of you, that’s—that’ll be you rst time with a book that 
big—a big accomplishment, OK? So our big book for the summer is Songs 
in Ordinary Time by Mary McGarry Morris—Songs in Ordinary Time.”
 Winfrey used virtually the same language to frame the selection in June 
, Wally Lamb’s I Know This Much Is True. Weighing in at  pages, she 
called it “a great, big book for the summer.”
 By contrast, Jane Hamilton’s 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |119 
 Book of Ruth appears to have been selected in December  in part because 
of its brevity. Winfrey explained: “You have two months to nish . . . and it’s 
not even a whole lot of pages. . . . It’s only  pages in paperback.” She then 
commented on the signicance of the book’s length: “e next Book Club 
airs Wednesday, January nd of next year, . We gave you extra time over 
the holidays so you don’t have to read at the Christmas table, OK?”
 e language Winfrey used to frame every one of these selections sug-
 gests that something more than taste in the abstract guides the decision-
 making process. at she repeatedly referred to specic selections as sum-
 mer books, holiday books, and so forth, indicates that that both time and 
page length are criteria she carefully considers. Longer books have tended 
to coincide with the summer months, when Oprah viewers presumably 
have more time to devote to reading. Shorter books have tended to coin-
 cide with occasions (e.g., the winter holidays) when women are assumed 
to have more responsibilities and thus less time to read. In other words, 
Winfrey and her producers have been keenly sensitive to how the reading 
of specic books matches the tempo and variable rhythms of women’s lives 
rather than placing the burden on them to adjust their schedules to accom-
 modate specic reading assignments.
 Indeed, The Oprah Winfrey Show has been explicitly pedagogical with 
respect to how women might t books and book reading into their every-
 day routines. On several occasions book club episodes have featured seg-
 ments in which club members—particularly mothers and wives—shared 
their strategies for nding time for books and reading amid their daily 
responsibilities. One unidentied woman recalled having nished Jacque-
 lyn Mitchard’s Deep End of the Ocean by “snatching a few minutes of read-
 ing time in the carpool lane and even waiting for red lights.” Another 
woman stated: “Sometimes I’ll . . . carry a book with me in the car, and if 
I get to a stoplight and my state trooper husband’s not around, I’ll glance 
down at my book.” A third viewer concurred: “My secret is reading in the 
car, at soccer practice, at the dentist’s oce.” Winfrey has since cautioned 
viewers against reading in the car, calling it “very dangerous to you and 
your children.” ose risks notwithstanding, cars seem to oer unique 
advantages for these book club participants over other, more customary 
settings for book reading. In contrast to the home, automobiles seem to 
provide these women with something akin to a “room of one’s own” and 
thus a measure of freedom away from—or even in the midst of—their 
everyday family responsibilities.
 Women featured on Oprah’s Book Club have consistently stressed that 
raising children poses perhaps the most formidable challenge to their nd-
120| CHAPTER 4
 ing personal time to read books. During the book club’s rst anniversary 
party in , a woman named Peggy admitted to not having read a novel 
in twenty years, explaining: “I didn’t read for pleasure at all the whole time 
I was raising my children.” Over the years many women have explained 
how Oprah’s Book Club has occasioned their incorporating books and 
reading into their daily lives despite—and, in some cases, because of—their 
parental responsibilities. Consequently, in  Winfrey oered a list of 
“ways you moms can rescue some reading time.” She suggested that “in lieu 
of gis ask your spouse and older children for reading time.” Her advice 
seems to have resonated with Karen, a regular participant in Oprah’s Book 
Club, who was interviewed once on the show. Karen described how and 
when she became interested in the club: “I’m a full time mom now, but 
when I started I had a business, and it’s something I—aer I graduated col-
 lege, I felt I didn’t have time, and when you [Winfrey] started with The Deep 
End of the Ocean, I thought, ‘Mm, I can do this, I can read this book. Check 
it out.’ I was  years old, and I was addicted. I could be the poster child 
for your Book Club at this point. I’ve read over . . .  books since you’ve 
been—started your Book Club”
 She went on to add: “My children now are 
trained that when they see Mom with a book, they just don’t bother me. . . . 
And on Saturday and Sunday mornings, my husband knows I’m going to 
get up early at  to read, fall back to sleep, and wake up again and read some 
more . . . I get up about : in the aernoon to start my day, because I love 
to just lay there and read.”
 For Karen, Oprah books and other selections have helped her to con-
 struct imaginary—albeit eective—spatial and temporal barriers with 
which to modulate her marriage and the demands placed on her by her chil-
 dren. Her having been singled out on Oprah is thus signicant for two rea-
 sons. First, it underscores the degree to which the book club works because 
of Winfrey and her producers’ awareness not only of which abstract demo-
 graphic groups watch Oprah but also of how the specic “life-position” of 
these viewers bears on the occasions and contexts in which they may or 
may not read. As Scannell explains: “It is above all life-position (that cluster 
of such factors as age, sex, occupation, and marital status) that shapes the 
overall ‘time-geography’—the when and where—of people’s daily routines, 
including their routine usage” of media.
 What this amounts to, essentially, 
is the dierence between marketing a book to a particular segment of the 
reading public (a preferred strategy of the book industry) and nding ways 
to help any single book, as well as books in general, achieve a t with living, 
breathing human beings in their daily lives. Karen’s having been featured 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |121 
 on Oprah also is signicant for the didacticism implicit in her story, which 
Winfrey makes manifest in her suggestion that mothers should ask those 
around them for reading time. Both women demonstrate that the book 
club isn’t merely interested in talking about the meaning and artistry of 
books, as is customary in formal literary instruction. Also at stake is a 
much more mundane—though no less consequential—matter: How, given 
my daily responsibilities, can I t the reading of this particular selection 
into my life?
 Clearly, some women have found in Oprah’s Book Club resources with 
which to mitigate the demands placed on them as spouses, mothers, and 
professionals. Still, the extraordinary success and visibility of Oprah’s 
Book Club cannot be explained solely in terms of that aspect. While many 
women featured on Oprah’s Book Club have attributed their inability to 
read books to their responsibilities at home, an equal number have admit-
 ted to never having developed an interest in books or book reading prior to 
their involvement with the club.
 For example, in September  Oprah’s Book Club featured an inter-
 view with Candy Siebert, a woman who had written in to Oprah to explain 
her newfound interest in the book club:
 WINFREY: Candy Siebert wrote us to say—Candy, wrote us to say she’s never 
read a book in her entire life. Not one?
 SIEBERT: Not one. . . .
 WINFREY: Until?
 SIEBERT: Until—I kept watching the Book Club. And it was like something 
made me want to do this. I was, like, “I got to take part in this. It looks so 
wonderful.” . . . And nally I bought my rst book, and I bought it so I would 
have to read it. And I did it. I—[Wally Lamb’s] She’s Come Undone—and 
I—I cried at the end and it was because I nished it and it was a great book.
 WINFREY: It was the rst book you read at  years old?
 SEIBERT: Yes.
 WINFREY: I could weep for you.
 e same program also featured videotaped excerpts from previous epi-
 sodes of Oprah in which one unidentied women admitted to not having 
read a novel in two decades; another confessed that she had not read any 
books at all in about a dozen years.
 Candy Siebert’s provocative statement about “something” compelling 
her to take up books and book reading raises an important question: What 
122| CHAPTER 4
 is it about Oprah’s Book Club that has motivated women—and presumably 
some men—to become involved with and read books for the rst time in 
many years, perhaps even for the rst time in their lives?
 Some critics have expressed dismay over the range of titles chosen for 
Oprah’s Book Club, including Cynthia Crossen of the Wall Street Jour-
 nal. “Taken individually,” she writes, “Oprah’s books run the gamut from 
absorbing to vacuous.” Crossen appears to have been troubled by the 
inconsistent demands Oprah’s Book Club places on participants in terms 
of the degree of diculty of club selections, which have 	uctuated between 
arguably straightforward books like A. Manette Ansay’s Vinegar Hill and 
Alice Homan’s Here on Earth to more intricate, lyrical titles such as those 
of Toni Morrison or Bernhard Schlink’s understated yet morally complex 
novel The Reader.
 It may be that those who have not read books in many years were drawn 
to Oprah’s Book Club precisely because of this apparent inconsistency. 
Indeed, the producers of The Oprah Winfrey Show have demonstrated 
remarkable sensitivity to the range of reading abilities of both actual and 
potential club members. Anticipating that readers might nd Toni Morri-
 son’s Paradise a dicult read, club members were granted seven rather than 
the customary four weeks between the book’s announcement and the tele-
 vised discussion. Beyond merely acknowledging and making allowances 
for the fact that certain titles may prove more challenging than others, the 
choice of specic selections has oen been in	uenced by the relative di-
 culty of the preceding one. The Reader was followed by Anita Shreve’s novel 
The Pilot’s Wife, which Winfrey repeatedly charactrized as a “quick read” in 
contrast to the previous selection. Similarly, Kingsolver’s “B-I-G” Poison-
 wood Bible was followed by Elizabeth Berg’s Open House. “As I’ve been say-
 ing,” Winfrey revealed, Open House “is really going to be a breeze. I thought 
aer reading over  pages, we needed something lighter. For those of you 
who want a break from heavy reading, our Book Club this month is Open 
House by Elizabeth Berg.”
 e intense frustration many members experienced with the selection 
in September , Melinda Haynes’s Mother of Pearl, provides by far the 
richest example illustrating how the relative degree of diculty of club 
selections has aected the choice of subsequent books. When announcing 
Mother of Pearl in June , Winfrey encouraged readers to persevere. 
Mother of Pearl “is layered,” she observed, “which means that in the begin-
 ning you’re thinking, ‘Where is this going?’” At the conclusion of the 
program she reemphasized: “It’s not a fast read, again. e rst few chapters 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |123 
 may challenge you, so stay with it until the 	ood. Hang in there until the 
	ood, OK? You’ve got all summer to read it.”
 When the book club reconvened in September, Winfrey reiterated her 
caveats from the beginning of summer. “I warned you-all,” she stated, “it 
wasn’t an easy book, but my feeling was that you have the whole summer.” 
Still, her warnings didn’t manage to defuse readers’ strong reactions to the 
book. Rather than trying to conceal the fact that many club members dis-
 liked Mother of Pearl, the producers opted to air readers’ frustrations in an 
audio montage:
 WINFREY: Some people didn’t make it beyond the rst word before getting 
frustrated.
 UNIDENTIFIED WOMAN #1: Why is Even’s name Even? I am so confused.
 WINFREY: Others got stuck a little later in the book.
 UNIDENTIFIED WOMAN #6: I’ve been reading Mother of Pearl for a month and 
I’m only on page . . . .
 WINFREY: Some of you drove yourself a little cuckoo.
 UNIDENTIFIED WOMAN #10: I’ve had this book in my car for two weeks, thinking 
I will read this and nish it. I couldn’t do it. . . .
 WINFREY: One reader even used it as a sleep aid.
 UNIDENTIFIED WOMAN #12: It was a great book to read before going to bed 
because I always fell asleep quickly.

 Airing readers’ negative reactions was a clever strategy for reframing the 
confusion and frustration many women felt toward Mother of Pearl. What 
this incident reveals, in eect, is that reading on Oprah’s Book Club doesn’t 
connote the act of humbling oneself before the “genius” of an intractable 
book as it might in a more traditional context of literary instruction. Rather, 
it connotes, on the one hand, doing one’s best to engage with challenging 
books and, on the other, recognizing that one’s dissatisfaction with specic 
selections stems not from any personal intellectual defect but rather from 
Winfrey and her producers’ having failed to choose a book that meets the 
needs, tastes, and desires of the club’s members. Reading should oer a 
trajectory to challenge, in other words, but shouldn’t simply be a challenge 
in and of itself.
 is isn’t to suggest that all book club members were turned o by 
Mother of Pearl, or that “faster reads” like Tara Road are the only fare they 
nd appealing. Indeed, during the book club broadcast in September  
several women expressed how much they enjoyed and were moved by 
124| CHAPTER 4
 Mother of Pearl. One woman commented: “A friend asked me if I was leav-
 ing this planet, what three books would I take with me. My second choice 
was Mother of Pearl.” Another woman confessed: “Mother of Pearl is the 
only book that when I nished reading it, I immediately began rereading 
it because I was captivated.” At the end of the Mother of Pearl broadcast, 
Winfrey asked a guest in the studio audience who belonged to a wom-
 en’s book club to share some of the group’s favorite selections. “Truthfully, 
Mother of Pearl, we all agreed was . . . four-star. We loved it. We would read 
passages just to anyone walking by that’s how much we loved it.”
 ere’s no single level, then, at which members of Oprah’s Book Club 
read, and their range of reading interests and abilities goes a long way 
toward explaining why the club’s book list might seem inconsistent at rst 
glance. In fact, it’s quite consistent, assuming one takes the time to locate its 
underlying unity, which is driven by the book club’s spirit of inclusiveness. 
It welcomes prolic, seasoned readers with the same heartfelt “hello” as it 
does newcomers. is commitment, however, shouldn’t be mistaken for a 
facile pluralism or a sense in which anything goes and nothing in particular 
is valued. e book club’s express openness to newer or more hesitant read-
 ers and the selections best suited to them is ultimately grounded in an ethic 
of challenging them to become involved in lengthier and more dicult 
texts in the long term.
 In a more mundane sense, Oprah’s Book Club adds value to books by 
sorting and classifying them assiduously, and by matching them up with 
appropriate readers at opportune moments in their lives. As such, it lls a 
major gap in the adult end of the book trade. Books intended for children 
and adolescents routinely carry special labeling indicating age range, grade 
level, or reading ability for which a given title is best suited. Yet, with the 
exception of some category ction and the “for Dummies” series, compa-
 rable labeling practices largely don’t exist for adults. For those disengaged 
from books, picking one up can be bewildering. Jacket copy, however useful 
it may be to those already in the know, can amount to an interminable exer-
 cise in referentiality for those otherwise unacquainted. e sheer volume 
of books can also be overwhelming. Where should one start? Oprah’s Book 
Club has succeeded where the book industry has tended to come up short. 
In making the demands of a particular title explicit, it embraces the type of 
useful information the book trade usually provides only indirectly—even 
somewhat cliquishly. What’s more, the club has done so in a way that spares 
new or unpracticed readers the potential embarrassment of having to buy a 
book labeled “adult/easy reader” without disparaging the value of longer or 
more complicated books.
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |125 
 “It’s More About Life”
 e preceding section largely focused on Oprah’s book selections them-
 selves and how women have found creative ways to integrate them into 
their everyday lives. Beyond merely sorting and classifying who should 
be reading what, where, and when, the questions I now wish to consider 
are: How has Oprah’s Book Club helped connect the content of specic 
book club selections to the lives of women? How have women made use of 
what these books have to say? What, if anything, has their content helped 
women achieve?
 e book club discussion in March  included an intriguing message 
from Winfrey directed at those members who hadn’t read that month’s 
selection, Joyce Carol Oates’s We Were the Mulvaneys. “Don’t worry if you 
haven’t read . . . We Were the Mulvaneys,” she advised, “because as with all 
our Book Club shows, it’s more about life than about a novel.” What this 
statement suggests—and what’s emerged time and again on episodes of 
Oprah’s Book Club—is that Winfrey and her viewers/readers perceive the 
content of specic books as valuable to the extent that it demonstrates a 
clear connection with life, or that it resonates with their everyday interests, 
personal experiences, and concerns.
 One way in which the book club has established and maintained this 
connection to life is through its constant emphasis on the actuality—not 
merely the realism—of the settings, events, and people featured in each 
book. Nearly every episode of Oprah’s Book Club has included interviews 
in which authors describe the creative process and how they have been 
inspired by real places and people. is pattern began at least as far back as 
the beginning of the club’s second season, when it featured Mary McGarry 
Morris’s Songs in Ordinary Time. “Even though the people were made up,” 
Winfrey explained, “some of the places in Atkinson, Vermont [the setting 
of the book], are not far from [Morris’s] hometown.” e program then cut 
to a videotaped interview with Morris conducted while walking along the 
streets of Rutland, Vermont:
 ere is so much of Atkinson, Vermont in Rutland, Vermont. I don’t think 
much has changed at all here since I was a child along this section of Main 
Street. On the corner is the funeral home I imagined when I was writing the 
funeral of Sonny Stoner’s wife, Carol. And I naturally thought of this little 
restaurant when I was writing the book. is is the Rutland Restaurant. It’s 
been here since . is beautiful old Victorian house on Main Street was 
126| CHAPTER 4
 the house where old Judge Clay sat dead in the window for a few days. . . . 
e character of Sam is very much like my father. He—he was a very intelli-
 gent man, an educated man, who was cursed with the disease of alcoholism. 
. . . I’ve created my own Rutland, I guess.
 Similarly, the book club episode in January  focused on the inspi-
 ration behind House of Sand and Fog by Andre Dubus III. e author 
described how he drew inspiration for the novel from an article he had read 
in the Boston Globe, in which a young woman, like the lead character Kathy 
Nicolo, was evicted from her house for failing to pay an erroneous tax bill. 
Dubus also disclosed that he had based the other main character, Massoud 
Amir Behrani, on the life of a friend’s father who had been a colonel in the 
Iranian Air Force before the shah was deposed and who, like Behrani, lost 
nearly everything aer immigrating with his family to the United States. 
Dubus went on to note that the man who had purchased the house in the 
Boston Globe article was of Middle Eastern descent, prompting him to 
wonder, “What if my colonel bought this house?”
—a question that sum-
 marizes the basic storyline of the book.
 Because the characters and settings to which Oprah’s Book Club selec-
 tions refer sometimes no longer exist, producers of The Oprah Winfrey 
Show have turned to authors, invited guests, and particular textual ele-
 ments to bear witness to their actuality. For example, in November  the 
program on Breena Clarke’s River, Cross My Heart dwelled extensively on 
the actuality of the novel’s setting and main character. e book is set in the 
Georgetown area of Washington, D.C., in the s, when the neighbor-
 hood largely consisted of working-class African Americans (in contrast to 
the mostly white, petit-bourgeois population of today). In order to demon-
 strate the actuality of “Black Georgetown,” the episode included a video-
 taped interview with centenarian Eva Calloway, whom Winfrey described 
as “one of the last living witnesses” of the old Georgetown community. 
Calloway’s oral testimony was clearly meant to evidence a Georgetown that 
once existed. e episode also featured an on-camera interview with Edna 
Clarke, the author’s mother, who, Winfrey revealed, “was the inspiration 
behind -year-old Johnnie Mae,” the novel’s main character.

 e videotaped interview with Lalita Tademy, author of Cane River, the 
book club selection in September , likewise bore witness to the disap-
 pearance of people and places while underscoring their actuality. Spanning 
–, Cane River chronicles the lives and stories of four generations 
of Louisiana Creole slave women, Tademy’s ancestors, whom she came to 
“know” aer conducting exhaustive genealogical research. Although Cane 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |127 
 River was marketed as a novel, the videotaped author interview repeatedly 
stressed the fact that it was anchored in concrete settings and experiences. 
“Cane River is a real place,” Tademy observed, adding: “A lot of the areas 
that were plantations that I talk about in the book no longer exist. For one 
thing, so much of it was burned during the Civil War.” Tademy’s video-
 taped tour thus armed not only the actuality of the place, Cane River, but 
also its historicity as it relates to the novel. Near the end of the discussion, 
Winfrey referred to the photographs included in the book: “at’s one of 
the fascinating things, didn’t you all think, about the book? When you turn 
the page, there are the pictures of the people you’ve been reading about.” 
Both Tademy and Winfrey thus drew attention to the indexical nature of 
these photographs, the fact that they couldn’t have been produced without 
the women and places of Cane River having been present. Taken together, 
the videotaped author tour and the photographs invited book club par-
 ticipants to think about the characters and setting of Cane River as actual 
despite their novelization.
 Although novels gure prominently in the Oprah’s Book Club catalog, 
four of the sixty-four selections (as of this writing)—Maya Angelou’s Heart 
of a Woman, Malika Ouir’s Stolen Lives: Twenty Years in a Desert Jail, 
James Frey’s A Million Little Pieces, and Elie Wiesel’s Night—are memoirs; 
Sidney Poitier’s Measure of a Man is an autobiography. By stressing the 
grounded actuality of Songs in Ordinary Time; River, Cross My Heart; Cane 
River, and other novels, the book club complicates any straightforward 
generic categorization of these works as mere ction. Eva Illouz sees this as 
the book club’s penchant for “cutting across the distinction between ction 
and truth.” ere may be something more subtle going on here, however, 
given how actuality oen seems to trump the designation of specic books 
as ction in the book club’s routine patterns of conversation. Fiction, in 
eect, falls out, leaving “truth” as the overarching framework according to 
which club members are encouraged to approach and make sense of any 
and all titles. The Heart of a Woman, Stolen Lives, A Million Little Pieces, 
Night, and The Measure of a Man therefore make perfect sense alongside 
all the novels chosen for Oprah’s Book Club. Virtually all of these selections 
have been presented as stories that actually happened, despite the fact that 
authors, book publishers, booksellers, critics, and others persist in labeling 
them either ction or nonction.
 Oprah’s Book Club producers and participants have connected books 
with life by rejecting this generic framework. Collectively they’ve articu-
 lated book club selections—especially novels—from the realm of the imag-
 ined to the actual or, more accurately, from the fantastic to the everyday. 
128| CHAPTER 4
 Indeed, the televised Oprah’s Book Club broadcasts regularly go beyond 
framing the selections as stories that actually happened by highlighting 
how the characters, events, and themes correspond to women’s personal 
experiences and daily lives.
 During the rst anniversary episode of the book club, Winfrey remarked, 
“I love books because you read about somebody else’s life but it makes you 
think about your own,” a point she rearmed eighteen months later dur-
 ing a discussion of The Reader: “We love books because they make you 
question yourself.” us, book reading has been valued on Oprah’s Book 
Club because of its capacity to provoke critical introspection or, more sig-
 nicantly, because it provides audiences with both practical and symbolic 
resources for challenging reied conceptions of their own subjectivities.
 Herein lies the book club’s dialectic with the everyday. On the one hand, 
the material facticity of the books themselves has provided at least some 
participants with much-needed time and space away from their daily obli-
 gations as partners, mothers, and professionals. On the other hand, the 
club has marshaled the content of the books to serve a seemingly contrary 
purpose, namely, that of facilitating a more intense, introspective engage-
 ment with women’s everyday realities vis-à-vis the main characters and 
events of the selections. is dialectic, together with the book club’s explicit 
instructions for acquiring books and time-management techniques, might 
well account for the group’s appeal. Indeed, the club demonstrates how 
women can carve out a safe harbor of sorts for themselves, one adjacent 
to but ultimately distinct from everyday life’s repetitive routines. rough 
books they nd the necessary perspective to re	ect on how their needs cor-
 respond with others’ expectations of them, and perhaps even to invent new 
possibilities for repeating everyday life dierently.
 e way in which the December  selection, Ansay’s Vinegar Hill, 
was discussed and framed illustrates this dialectic in practice. e novel 
describes the tensions between a married couple and their in-laws. Spe-
 cically, it focuses on Ellen Grier’s struggle to assert herself aer she, her 
husband James, and their two young children are forced to move in with 
James’s overbearing parents. Ansay explained that the novel was inspired 
by actual events. She and her parents moved in brie	y with her paternal 
grandparents when she was ve, and she drew some of the scenes in the 
book directly from that experience. Although Ansay claimed that Ellen 
was not her mother,
 she did reveal that “my mother’s own story inspired 
Ellen’s transformation because my mother is someone who does not give 
up.” e program thus stressed how Vinegar Hill was grounded in the 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |129 
 experiences of a woman who had overcome the unreasonable expectations 
of her in-laws.
 Winfrey had already touched on the actuality of Vinegar Hill when she 
announced its selection for Oprah’s Book Club a month earlier: “e author 
does a really outstanding job of showing us a real-life family and common 
problems. When nished, I thought, ‘We need to get that family on The 
Oprah Show.’” Her comment led her producers to break temporarily with 
what was then the show’s dinner-discussion format. Instead, they invited 
married women and their mothers-in-law to the studio to share how liv-
 ing together had aected their relationships with one another and with 
their families. One guest, a woman named Valerie, explained that she was 
“amazed at how similar Ellen’s experience was to something that happened 
to me  years ago,” when she was forced to move in with her mother-in-
 law while her husband completed his degree. Another guest, Cherie Bur-
 ton, who eight months earlier had moved in with her in-laws, also identi-
 ed with Ellen Grier. “I wouldn’t say it feels like a prison here, but there are 
some moments where I do feel trapped.”
 e program in March , on Joyce Carol Oates’s We Were the Mul-
 vaneys, provided some of the most moving examples of this process of 
identication and self-re	ection. Winfrey indicated that numerous readers 
had written in to the show explaining how they had seen themselves and 
their families in the book. “What’s so exciting about We Were the Mul-
 vaneys” was that “we’ve gotten so many letters from . . . people who were 
members of families who say, ‘We were the Grants,’ or ‘We were the Pull-
 mans.’ ‘We were’—a lot of people started their letters that way.” e seg-
 ment followed a poignant videotaped interview with the Hanson family, 
who, like the Mulvaneys, were ostracized from their community aer they 
led suit against a young man who had raped their daughter, Susan. As 
Jayne Hanson, Susan’s mother, explained, “It dawned on me reading this 
book, we have all been—we’ve all been raped.”
 A member of the Oprah studio audience once asked Winfrey why she 
chose books with so much “angst” in them.
 Winfrey responded, “All the 
stories I . . . choose, in one way or another, are always ultimately about 
triumph.” Her comment arms Illouz’s observation that “the awful end” 
has a tendency to occur at the start of many book club selections, thereby 
leaving their narratives open to exploring “how a character will cope with 
something already known to be awful.”
 Interestingly, the one novel in 
which Winfrey promised “a total escape from your own life—escape, escape, 
escape,”
 House of Sand and Fog, met with signicant resistance on the part 
130| CHAPTER 4
 of those viewers invited to participate in the videotaped discussion. All but 
one of the guests were particularly disgusted by Kathy Nicolo’s character, 
whose lying, promiscuity, the, substance abuse, racism, and inattention 
to her daily responsibilities appear to have disturbed them deeply.
 While 
the exact source of their distress remains unclear, it might have been a 
function of the book’s escapist tenor. Its deeply tragic conclusion—all of 
the leading characters wind up either dead or imprisoned—might have 
further reinforced this sense of disconnect. Perhaps House of Sand and Fog 
upset these readers because it failed to tell a story that resonated suciently 
with their own daily lives. As such, it may have run afoul of the book club’s 
ethico-aesthetic imperative to connect literature and life. By concluding 
on a tragic note rather than proceeding from one, House of Sand and Fog 
oered readers little hope in overcoming desperate circumstances. For all 
that, the controversy surrounding Dubus’s book remained a matter more or 
less internal to the club. Other controversies would bring its discussion and 
decision-making practices under intense public scrutiny.
 A Million Little Corrections
 On September , , Winfrey announced the inaugural book club selec-
 tion for the – TV season: Jonathan Franzen’s third novel, The Cor-
 rections, his meditation on family, contemporary culture, and the lengths 
to which people will go to achieve happiness. Normally enthusiastic when 
announcing new selections for the book club, she seemed particularly 
exuberant about this one: “e phrase ‘the great American novel’ is oen 
overused,” she noted, but The Corrections “is the closest I’ve come to it in 
contemporary ction in a long, long, long, long time.”
 Critical reviews 
published on the occasion of the novel’s debut only seemed to conrm what 
Winfrey had surmised about the book months earlier: it was a genuine 
“masterpiece.”

 Typically, authors whose books have been selected for Oprah’s Book 
Club have eused publicly about how thrilled they are to receive such a 
unique honor and have jumped at the chance to discuss the book on the air. 
Franzen reacted dierently. In a series of interviews he gave while on tour 
in the autumn of , he expressed misgivings about having been brought 
into the Oprah’s Book Club fold. He seemed troubled, rst of all, by the 
allegedly mediocre company he and The Corrections henceforth would be 
compelled to keep as associates of the book club. Winfrey “picked some 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |131 
 good books,” Franzen told an interviewer at Powell’s Books in Portland, 
Oregon, “but she’s picked enough schmaltzy, one-dimensional ones that 
I cringe myself, even if I think she’s really smart and she’s really ghting 
the good ght.”
 Franzen elaborated on the reasons underlying this sense 
of con	ict in an interview published in the Oregonian: “I feel like I’m sol-
 idly in the high-art literary tradition,” he remarked, and as such he fretted 
about being “misunderstood” by audiences who possessed aesthetic sen-
 sibilities dierent from his own—people who, presumably, wouldn’t have 
bothered with The Corrections without Winfrey’s endorsement.
 Franzen 
later claimed to have misspoken, suggesting that he had “con	ate[d] ‘high 
modern’ and ‘art ction,’” even as he went on to praise the work of Marcel 
Proust, Franz Kaa, and William Faulkner, hypostases all of highbrow lit-
 erary ction.
 Although Franzen recognized how Oprah’s Book Club had 
energized interest in books and reading, and although he might have wel-
 comed an expanded readership in principle, he seemed to shrink from the 
more popular connotations that 	owed from his association with the club.
 Franzen also worried about the alienation that might ensue as a con-
 sequence of his having become a certied Oprah author. Would the book 
club’s stamp of approval turn o men who otherwise might be interested in 
The Corrections? In an October  interview on National Public Radio’s 
Fresh Air, Franzen explained to host Terry Gross that this was precisely the 
trend he had gleaned from interactions with readers. “I had some hope 
of actually reaching a male audience,” Franzen confessed, “and I’ve heard 
more than one reader in signing lines now in bookstores say, ‘You know, if 
I hadn’t heard you, I would have been put o by the fact that it is an Oprah 
pick. I gure those books are for women, and I never touch it.’ ose are 
male readers speaking.”

 While his anecdote suggests that Franzen actually 
seemed to be bridging whatever gap might have existed between women 
who followed Oprah’s Book Club and men who ordinarily wanted nothing 
to do with it, he still seemed disturbed by the prospect of his novel failing to 
reach sucient numbers of men.

 e novel’s association with TV in general vexed Franzen even more. A 
few weeks before appearing on Fresh Air, he had taped what was scheduled 
to be his Oprah author interview. He described the awkward and unpleas-
 ant experience to Terry Gross as “the sort of bogus thing where they [the 
producers] follow you around with a camera and you try to look natural. 
And I’ve done a two-hour interview, which will be boiled down to three 
minutes or so.”
 TV’s contrivances clearly discomforted Franzen, but he 
was most upset by the connection the show’s producers had attempted to 
draw—or compel, as far as he was concerned—between the book and his 
132| CHAPTER 4
 life growing up in St. Louis, Missouri. “I’m a Midwesterner who’s been liv-
 ing in the East for twenty-four years,” Franzen wrote in a plaintive essay 
published that December in the New Yorker. “I’m a grumpy Manhattanite 
who, with what feels like Midwestern eagerness to cooperate, has agreed to 
pretend to arrive in the Midwestern city of his childhood to reexamine his 
roots.” e book club experience was becoming too much about biogra-
 phy—or what he gathered the producers wanted his biography to look and 
sound like—and not enough about the imagination he had put into craing 
his novel.
 Finally, Franzen’s consternation also derived from the custom of reissu-
 ing titles selected for Oprah’s Book Club with the group’s distinctive, trade-
 marked logo. Immediately upon learning of his novel’s nomination, Farrar, 
Straus and Giroux, Franzen’s publisher, returned the book to press. e new 
Oprah edition—totaling half a million copies in all—featured the book 
club insignia prominently on the cover. e redesign irritated Franzen. 
In a series of interviews with the New York Times, he explained that adding 
the logo constituted a breach of tradition, given how new hardcover c-
 tion published in the United States has tended to be free of advertising. 
Worse, he felt the logo implied that Harpo Productions, the powerhouse 
media organization to which Oprah’s Book Club is appended, henceforth 
eectively controlled the rights to his work. “I see this as my book, my cre-
 ation, and I didn’t want the logo of corporate ownership on it,” he told the 
Oregonian. For all the hard work, creativity, and physical and psychologi-
 cal anguish he had experienced while trying to write a meaningful, socially 
engaging novel, Franzen now felt inconsequential alongside the demonstra-
 tive letter O emblazoned on the cover of his latest book. (e fact that global 
media giant Holtzbrinck owns Farrar, Straus and Giroux apparently didn’t 
faze him.)
 Aer several weeks of indulging Franzen’s kvetching, Winfrey had heard 
enough. On October , , his comments earned him the dubious dis-
 tinction of being the rst and only book club author to have an invitation 
to The Oprah Winfrey Show rescinded. The Corrections would remain on 
the book club roster, but Franzen’s dis-invitation meant that viewers/readers 
would never have the chance to discuss the book on the air, nor would they 
ever see him traipsing awkwardly about St. Louis trying to discover how 
to rediscover his roots. e controversy also prompted Farrar, Straus and 
Giroux to begin issuing two editions of The Corrections—with and with-
 out the book club logo—presumably as a gesture to placate both parties. 
e seal for the National Book Award for ction, which Franzen took home 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |133 
 in November , would replace the Oprah insignia on all subsequent 
editions.
 Contrition soon kicked into high gear, however, leading Franzen to 
make some corrections of his own. “Both Oprah and I want the same thing 
and believe the same thing,” he told the New York Times in late October 
, adding that “the distinction between high [art] and low [art] is mean-
 ingless.” He even acknowledged Winfrey’s “enthusiasm and advocacy” 
upon his receiving the National Book Award for ction. It remains an 
open question whether these gestures constituted a genuine apology on 
Franzen’s part or just some hasty backpedaling.
 Recriminations and regrets aside, the whole Franzen–book club melt-
 down might have exposed the arbitrariness of value hierarchies, but it also 
reinforced how distinctions—between low and high art, women and men, 
TV and books, corporate and independent media production—are any-
 thing but meaningless in the late age of print. Much of the controversy 
can be attributed to the misunderstanding of the relationship of books to 
everyday life on—and beyond—Oprah’s Book Club on the part of com-
 mentators and critics. e club’s success and appeal aren’t mere symptoms 
of the triumph of sentimentality in the book world, much less that of pop 
psychology; nor are they evidence of the “dumbing down” of American 
culture, a claim Todd Gitlin has levied against trade ction in general.
 e 
popularity of Oprah’s Book Club underscores the fact that readers might 
well be buying books in larger quantities if only authors, publishers, crit-
 ics, and booksellers communicated more eectively not only in terms of 
highlighting specic titles but also in achieving a better t with readers’ 
experiences, needs, and daily routines. e Franzen aair crystallized just 
how much the book club “scramble[s] the ‘high’ and the ‘low,’” and how 
the recalcitrance of that distinction in other cultural domains ultimately 
hinders rather than helps a pedagogy for daily life. e distinction priori-
 tizes abstract aesthetic deliberations and consequently marginalizes more 
practical considerations, such as: How can I nd the time to read? Where 
should I do it? Which books are best suited to my abilities and interests? 
Where can I nd them?
 e kerfue surrounding the book club’s selection in September —
 James Frey’s A Million Little Pieces, a graphic account of drug addiction and 
recovery—brings the politics of the group’s value system into even sharper 
relief. Winfrey billed the book as “a gut-wrenching memoir that is so raw 
and . . . real.”

 Like those that had come before it, the televised discussion, 
which aired that October, stressed the book’s actuality or grounding in con-
134| CHAPTER 4
 crete events. Frey told Winfrey how he had referred to “ pages of very 
detailed, day-to-day, hour-to-hour documentation” of his stay in rehab 
to help him compose the book with utmost accuracy. He added that this 
information was especially important since drug addiction had so aected 
his memory that it no longer could be relied upon to render such details 
accurately.
 e episode also featured a segment in which Frey toured his 
hometown of St. Joseph, Michigan, pointing out places he had allegedly 
purchased drugs and alcohol as a teenager, plus another clip in which he 
visited a drug-addicted woman who, having been moved by A Million Little 
Pieces, checked herself into rehab. Once again the connection was clear: 
what matters on Oprah’s Book Club is life and the ways in which the read-
 ing of books can give one pause to re	ect on unhealthy patterns of behavior 
in order to correct and thereby triumph over them.
 Toward the end of the telecast Winfrey turned to Frey to express her 
astonishment at his having survived multiple overdoses, bouts of alcohol 
poisoning, uncontrollable vomiting, blackouts, incontinence, clashes with 
police, arrests, imprisonment, his girlfriend’s suicide, and a harrowing oral 
surgery for which, as a patient in rehab, he was denied painkillers. “e rst 
time you start reading,” Winfrey told the author, “you’re like, ‘Is this real?’ 
Okay, this isn’t a novel.”
 Within a matter of months, however, Winfrey’s 
question would return to haunt her.
 e Smoking Gun, an investigative news magazine owned by Court TV, 
collects celebrity mug shots for an online rogues’ gallery. Frey’s newfound 
notoriety as an Oprah’s Book Club honoree led the magazine to take an inter-
 est in him, especially since he made no bones about having been arrested 
fourteen times. His shots would be a rst for the Web site since no other 
Oprah author had appeared there. Aer some initial searching, the maga-
 zine was puzzled by the dearth of information concerning Frey’s criminal 
record. It decided to delve deeper into his alleged arrests, as well as other 
claims he had made in the memoir.
 A more extensive search of police and 
court records unearthed photos and documents pertaining to just two of 
Frey’s many purported arrests.
 ese happened to correspond to episodes 
chronicled in A Million Little Pieces, but the stories hardly matched up.
 In the rst Frey claimed to have been arrested in , at age eighteen, 
for driving while under the in	uence. His blood alcohol level of . was 
not only more than three-and-a-half times the legal limit but, according to 
Frey, the highest ever recorded by authorities in Berrien County, Michi-
 gan.
 While police and court records conrmed his arrest, they showed a 
signicantly lower blood alcohol level. According to A Million Little Pieces, 
the incident landed Frey in jail for a week, whereas the magazine’s research 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |135 
 revealed that police had released him into his parents’ custody soon aer 
his arrest. Frey eventually pleaded to a lesser charge that stipulated no jail 
time.

 Frey’s second documented arrest occurred in Ohio in  and stemmed 
from a similar incident. In the book he claims he hit a police ocer with 
his car, brawled with arresting ocers, and was found to be carrying crack 
cocaine. A slew of charges were led, ranging from driving without a 
license to assault with a deadly weapon and “felony mayhem.”
 A con-
 viction could have landed Frey in prison for more than eight years, but 
he claims that some shady, behind-the-scenes maneuvering landed him 
a ninety-day stint in the Licking County, Ohio, correctional facility and 
three years of probation on a misdemeanor conviction.

 Despite all this 
drama, the magazine’s own investigation turned up quite a dierent series 
of events. Frey reportedly never had struck a police ocer with his car, tus-
 sled with authorities, or spent signicant time in jail. e arresting ocer, 
who had witnessed Frey commit a minor trac infraction, cited him for a 
series of misdemeanors, the most serious of which was driving while under 
the in	uence. e twenty-three-year-old spent all of ve hours in custody 
and later paid an undisclosed ne to settle the case.

 In addition to detailing these and other major factual inconsistencies in 
A Million Little Pieces, the magazine noted a conspicuous lack of witnesses 
to corroborate aspects of the story. “Almost every character in Frey’s book 
that could address [these issues] has either committed suicide, been mur-
 dered, died of AIDS, been sentenced to life in prison, gone missing, landed 
in an institution for the criminally insane, or fell o a shing boat never to 
be seen again.”
 In the course of its investigation the magazine also learned 
that Frey had shopped an early dra of A Million Little Pieces around to 
publishers as a novel and that only aer receiving seventeen rejections did 
he revise the manuscript and begin billing it as a memoir. is unusual 
move provided additional cause for concern. Despite Frey’s threats of a 
defamation suit, in early January  the magazine went public with its 
report, calling it “e Man Who Conned Oprah.”
 Days before the story broke, Frey learned that A Million Little Pieces 
had become the second best-selling book of , trailing the penultimate 
installment of author J. K. Rowling’s phenomenally successful Harry Pot-
 ter franchise. More good news: A Million Little Pieces was declared the 
best-selling trade paperback of . Here was a book whose gritty real-
 ism had lied it to the top of the year’s best-seller lists, a book that had so 
moved Winfrey that she decided to give it the book club’s coveted endorse-
 ment. Short of receiving a Pulitzer Prize or a National Book Award, this 
136| CHAPTER 4
 type of success was about the best that a writer could hope for—sort of, for 
surely Frey’s success magnied the seriousness of e Smoking Gun’s allega-
 tions of deceit and braggadocio.
 On January , , Frey appeared on CNN’s Larry King Live, where he 
responded to charges of having fabricated key characters and events. e 
disputed sections, he insisted, constituted a paltry  percent of his memoir. 
He insisted that the magazine’s allegations of impropriety had been blown 
out of proportion. In a last minute phone call to the show, Winfrey stated 
that she found all the quibbling over details to be “irrelevant” and armed 
that the book’s “underlying message of redemption . . . still resonates with 
me.”
 She quickly reversed course, however, as the controversy continued to 
foment. On January  Frey returned to The Oprah Winfrey Show for what 
can only be described as a grueling inquisition. at Winfrey had taken the 
unusual step of broadcasting live seemed to underscore the program’s grav-
 ity. She began by admitting she had erred in defending Frey on Larry King 
Live. “I regret that phone call,” she told the audience. “I made a mistake and 
I le the impression that the truth does not matter. And I am deeply sorry 
about that, because that is not what I believe.” She then confronted Frey, 
telling him how she felt “duped” and that he had “betrayed millions of read-
 ers.” Frey was contrite, though he was also clearly at pains to acknowledge, 
once and for all, having lied. Nevertheless, when Winfrey asked him 	at 
out about e Smoking Gun’s dossier, he nally admitted that “most of what 
they wrote was pretty accurate, absolutely.”
 Franzen’s misdeeds had resulted in his becoming the only Oprah author 
ever to have his invitation to appear on the show withdrawn. Why, then, 
did she invite Frey not once but twice to discuss A Million Little Pieces? 
e Franzen controversy had broken weeks before his scheduled book club 
appearance, whereas in Frey’s case revelations of impropriety came to light 
only aerward. Surely timing played a role in how Winfrey and her pro-
 ducers managed the fallout from each scandal. Still, their markedly dier-
 ent responses to Franzen (shunning) and Frey (confrontation) suggest that 
more was at stake than mere timing. e book club could ignore Franzen 
precisely because the trope around which so much of the controversy had 
turned—the distinction between high and low culture—was more or less 
irrelevant to the book club’s worldview and ways of operating. Respond-
 ing at length would have been tantamount to validating what are, in eect, 
exogenous categories. Indeed, this would explain why Winfrey, when asked 
about the controversy four years later, responded by saying that Franzen 
was “not even a blip on the radar screen of my life.”
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |137 
 In Frey’s case, however, his fabrications contravened what is probably the 
core value of Oprah’s Book Club: the grounding of books in actual events. 
Rather than reinforcing the intimate connection between literature and life, 
as almost all previous book club selections had been made to do, A Million 
Little Pieces embodied the possibility of a disconnect. It thus cast doubt on 
a fundamental principle according to which the club has inspired legions 
of people to engage with books both meaningfully and practically. Fur-
 thermore, the controversy highlighted the degree to which the book club 
refuses to trade in moral ambiguity. Despite what some academic analysts 
may say about Oprah, truth is an inviolable category and lying constitutes a 
serious moral breach—at least where the book club is concerned. Letting 
Frey’s falsehoods and exaggerations go unchallenged would have implied 
that actuality is just as acceptable and virtuous as the more pliant category 
of “truthiness.” Since this would have been an unthinkable conclusion for 
the book club to have reached, Frey and his lies needed to be confronted 
and purged in order to restore homeostasis to the group and reassert its 
moral order.
 An Intractable Alchemy
 Oprah Winfrey doesn’t make best sellers, nor has she changed the way 
in which Americans read—at least not single-handedly. Rather, she is an 
important link within a complex assemblage of individuals, agencies, insti-
 tutions, technologies, and communication media that has made Oprah’s 
Book Club the success it clearly is. It’s important not to lose sight of this 
bigger picture lest one slip into an overly simplistic, causal model of media 
eects. In other words, one shouldn’t confuse the marketing and ubiquity 
of Oprah® for the 	esh-and-blood individual, Oprah Gail Winfrey. While 
it would be problematic to suggest that she wields no—or even minimal—
 authority within and beyond the book industry, whatever success Oprah’s 
Book Club has enjoyed shouldn’t be reduced to vague assertions of Win-
 frey’s in	uence or impact.
 Nevertheless, what’s clear is that, since , Oprah’s Book Club has 
emerged as a powerful arbiter of bibliographic taste in the United States. 
is is signicant for many reasons, not the least of which is the fact that an 
African American woman serves as its titular gurehead. Given the coun-
 try’s shameful history of excluding women, people of color, and the poor 
from the cultures of books and reading, the success of Oprah’s Book Club 
138| CHAPTER 4
 perhaps bears witness to a long (-overdue) revolution in the gendered and 
racialized structures of bibliographic authority.
 e book club’s success 
has also challenged what many presume to be the agonistic relationship 
that books and TV seem to share. is refrain can take many forms, most 
oen with TV serving as a scapegoat for why people seem to be reading 
fewer and fewer books. Oprah’s Book Club has shown that whatever the 
relationship of books and TV may be, it’s neither necessary nor inherent in 
these media forms. Books can indeed play well with TV.
 e book club’s authority, moreover, has accrued from its pragmatic 
disposition toward books and reading—embodied in the clever and diuse 
forms of social pedagogy by which it engages both actual and potential 
readers at the level of the everyday. ese include not only discussing the 
content of specic selections but also sharing tips about nding time to 
read, the book club’s distinctive sorting/classifying/labeling practices, and 
more. ose for whom books and reading already form part of their daily 
lives may forget that making a lasting entrée into the world of letters, which 
can be an intimidating foray for those looking in from the outside, requires 
background and skill sets beyond the intensive task of learning to read. 
Unfortunately, many who have assumed the mantle of formal literary edu-
 cation have tended to nd such details too trivial, rudimentary, digressive, 
or vulgar to warrant sustained attention and commentary. eir compara-
 tive indierence to the pragmatics of book acquisition and other mundane 
concerns partially explains why Oprah’s Book Club has succeeded and why 
it should refuse to make itself over in the image of, say, a college literature 
class.
 If anything, those engaged in formal literary instruction might con-
 sider taking a few more cues from Oprah’s Book Club.
 e book club’s success certainly owes a great deal to the unique ways in 
which it’s helped imbue books with a vital “talking life.” Another key to its 
success has been its remarkable willingness to listen. is quality is espe-
 cially important, given how a powerful multimedia corporation, Harpo 
Entertainment Group, stands behind the book club. One could easily attri-
 bute people’s enthusiasm for the club to the manipulations of the culture 
industry. To whatever extent that might be accurate, top-down ideology 
alone cannot account for its popularity. Its direction and, ultimately, its suc-
 cess have been fueled from the ground up by those who look to Winfrey, 
The Oprah Winfrey Show, and the book club. Oprah producers reportedly 
have waited to hear from viewers/readers before craing at least some book 
club programs, and they’ve done so with an eye toward identifying what 
readers have found particularly challenging, provocative, salient, or vex-
 ing about a given book. I’m reluctant to call this kind of input “cultural 
LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |139 
 democracy” since doing so connotes a level of transparency essentially free 
of all traces of corporate power and control. At the very least, however, this 
ethic of active listening underscores the degree to which people’s everyday 
lives and their actual concerns form a creative basis for the book club’s ways 
of operating.
 Commonplace generic distinctions (e.g., ction vs. nonction) and 
value hierarchies (e.g., low vs. high culture) seem to have little place on 
Oprah’s Book Club. All these categories operate, as it were, from the wrong 
common place—that of the book industry, or perhaps that of professional 
literary criticism, but certainly not that of a majority of book club partici-
 pants. e group’s refusal to repeat and rearm categories handed down 
from credentialed bibliographic authorities, however, shouldn’t be taken as 
a sign of its having abandoned the work of distinction. “Anything goes” is 
hardly a mantra of Oprah’s Book Club. Since its inception the book club has 
engaged in copious amounts of creative work, fashioning a unique set of 
standards and protocols by which to assess a given book’s worth. Life, actu-
 ality, a dialectic with the everyday—these form the crux of its evaluative 
framework. Part of the reason why the book club has been misunderstood 
by some is precisely the groundedness of these categories in the exigen-
 cies of everyday life—indeed, in the facticity of everyday life itself. e 
controversy over A Million Little Pieces demonstrated how these categories 
constitute more than just aesthetic criteria; they form a moral threshold 
by means of which club members dierentiate truth from falsity and right 
from wrong in their daily lives. Ultimately, identifying good books is less 
important for Oprah’s Book Club than nding books that fit—an intrac-
 table alchemy that’s vexed the book industry for a century.
 Does all this listening, creative work, and groundedness in the concrete 
demands of daily life mean that the book club has been an unqualied 
success? No. It undoubtedly has established a remarkable synergy with the 
lives of hundreds of thousands—perhaps millions—of readers in the United 
States. Oprah’s Book Club also has had much to say about recalcitrant 
social problems such as racism, misogyny, economic injustice, colonialism, 
child abuse, and genocide. As such it’s helped to show how antagonism suf-
 fuses what for some participants might otherwise seem like dull routine. 
For these reasons it deserves to be commended. What remains worrisome, 
however, is whether the group’s confrontation with some of the most com-
 pelling political concerns of our time will press beyond the purchasing and 
reading of books and develop into even more engaged, broad-ranging acts 
of intervention. On this matter, one might nd some solace in the fact 
that Oprah’s Book Club is what it is—a club—which by denition implies 
140| CHAPTER 4
 some degree of sociality or, more optimistically, a willingness on the part 
of participants collectively to engage social problems. e larger challenge 
consists in nding ways to further politicize these relations and, in doing 
so, in refusing to close the book on Oprah’s Book Club.
 As of this writing, two books about Oprah’s Book Club have been pub-
 lished and more are likely to follow. Neither carries a disclaimer about 
Winfrey not having endorsed its contents, this despite Oprah having become 
such a commercially lucrative, trademarked brand name. Why, then, do so 
many books about the popular Harry Potter book series carry warnings of 
this kind? What is it about the magic of Harry Potter that compels writers, 
publishers, and a host of other cultural producers to defer to its creators 
and intellectual property rights holders? How has the aura of originality, 
authenticity, and sanctity surrounding the series been produced—and for 
whose benet? e next chapter will answer these and other questions by 
tracing Harry Potter’s circulation, proliferation, and transguration within 
and beyond the borders of the United States.
WHEN IT COMES to books these days, there are few names more recogniz-
 able to the public than Oprah, but Harry Potter is surely one of them. Since 
, when author J. K. Rowling’s Harry Potter and the Philosopher’s Stone 
rst landed in British bookstores, the adventures of the boy wizard have 
gone on to become nothing less than an international sensation. Prior to 
the July  release of the nal installment of the book series, Harry Pot-
 ter and the Deathly Hallows, the total number of authorized copies in print 
reached an estimated—and staggering— million worldwide. ey are 
sold in over two hundred countries and have been translated into more 
than sixty dierent languages, ranging from Afrikaans to Welsh. While 
the list of translations doesn’t quite stretch from A to Z, there is an uncon-
 rmed—and, if true, unauthorized—Harry Potter edition in Zulu. ey’ve 
also spawned lucrative movie and product franchises, making Harry Potter 
iconic well beyond the book world.
 Another way of putting this would be to say that Harry Potter prolifer-
 ates—oen in ways exceeding the control of his creators and rights holders. 
Rowling and company have proted handsomely from Potter’s reproduc-
 ibility but fear for the eects of his unauthorized reproduction within and 
beyond the print media. e explosive popularity of the book series and its 
growing unwieldiness consequently have moved Rowling and her associ-
 ates to begin building elaborate walls around their Potter empire. Witness, 
for example, a recent 	urry of scholarly treatises on the Potter phenom-
 enon. Nowhere on any of their covers is the boy’s trademarked visage to be 
seen, though many carry a disclaimer indicating that neither Rowling nor 
5 Harry Potter and the Culture of the Copy
142| CHAPTER 5
 her associates have created or endorsed the contents. e closest analog 
to these disclaimers might well be the Surgeon General’s warning, which 
reminds you of the dangers lurking inside your pack of cigarettes. Why do 
Rowling and company seem to think that unauthorized Potter products 
can prove hazardous to your health?
 Potter’s creators and rights holders are, of course, hardly the rst to 
take issue with those attempting to ride the wave, legally or otherwise, of 
a popular artifact. What may be unusual, however, are the ways in which 
intellectual property concerns and even broader issues pertaining to secu-
 rity and logistics—matters typically discussed in the book industry’s back 
oce—have surged to the forefront, becoming facets integral to the every-
 day relationship of Rowling’s fans to the Potter books. ink about the long 
line you or someone you know may have waited on, anxiously anticipating 
the stroke of midnight when the newest Potter tome would be released at 
long last. What purpose, exactly, did all that waiting serve beyond helping 
to ensure that no one would be able prematurely to reveal the book’s twists 
and turns?
 Neither demand nor accident can fully account for this type of response. 
Indeed, inasmuch as Harry Potter’s enchanting spell might seem to derive 
from Rowling’s ability to tell engaging stories, the series owes its success 
and popularity to far more than what lies within its pages. Crucial, too, are 
the conjuring acts that happen behind the scenes. In fact, the painstaking 
eorts by Rowling and her associates to control exactly when, where, how, 
and among whom the Potter books circulate, coupled with the oen puni-
 tive measures they exact on those who deviate from their wishes, constitute 
a story almost as spellbinding as the Potter books themselves. It’s a tale full 
of twists and turns that I’m calling “Harry Potter and the Culture of the 
Copy.” In case you’re wondering, it’s completely unauthorized.
 is tale concerns the enabling conditions and the politics of the aston-
 ishing global popularity of the Harry Potter book series. It raises important 
questions about the originality, repetition, and circulation of commodi-
 ties in the late age of print. e cast features illicit Potter volumes—early 
releases, knockos, imposter editions, soundalikes, contested copies, and 
more—that exist on the margins of, and constantly threaten to cross over 
into, legitimate consumer culture. e drama revolves around the rights 
holders’ compulsive eorts to chase down and suppress these errant Potter 
volumes wherever and whenever they appear. In this chapter I will examine 
the political-economic relations within which an increasingly transnational 
book industry operates, the global uptake of and resistance to Western 
HARRY POTTER AND THE CULTURE OF THE COPY |143 
 intellectual property law, and the relationship of both to broader practices 
of everyday life.
 e rst section focuses on publishers’ eorts to coordinate the release of 
each new volume in the Potter series and the lengths to which they will go 
to secure millions of copies of each book prior to their authorized on-sale 
date. ese measures, I contend, produce articial conditions of scarcity 
in the global market for Potter books and happen to be a convenient way 
in which to promote each new release in the absence of advance reviews. 
e second section looks at a 	urry of unauthorized Potter editions that 
in recent years have cropped up in, among other places, East and South 
Asia and eastern Europe. It takes issue with the discourses that Western 
media outlets use to frame the Potter piracy pandemic, which consistently 
obscure the conditions whereby piracy has come to thrive in these contexts.
 Although this chapter does engage directly with the texts of the Harry 
Potter book series to a limited degree, it’s more concerned with tracing what 
Dilip Parameshwar Gaonkar and Elizabeth A. Povinelli have called their 
“cultures of circulation and transguration.” e concept of transgura-
 tion is particularly intriguing, for it has uptake not only in critical theory 
but also in the Harry Potter books. According to Gaonkar and Povinelli, 
it denotes the material and social processes through which objects change 
their form. Transguration basically means the same thing in Potter’s uni-
 verse, except there the process is a purely magical one. In any case, the con-
 nection is fortuitous. I will argue that what’s at stake in the runaway global 
success of the Harry Potter book series is precisely the power of transgu-
 ration and who gets to wield it legitimately and authoritatively.
 Securing Harry Potter
 e management of closely guarded stories can be an awfully mean busi-
 ness, a lesson Harry Potter learns only too well in Harry Potter and the 
Order of the Phoenix. Among those leading the eort is Dolores Umbridge, 
a manipulative Ministry of Magic policy wonk who launches Harry’s h 
year at Hogwarts School of Witchcra and Wizardry as its newly appointed 
instructor of Defense Against the Dark Arts. A daring day-one dustup with 
Dolores over Harry’s claim to have witnessed the return of the evil Lord 
Voldemort (a.k.a. He-Who-Must-Not-Be-Named) earns the lad a weeklong 
detention in the clutches of the odious teacher, who concocts what seems 
144| CHAPTER 5
 like a hackneyed punishment. Like countless students before him, Harry 
is forced to transcribe, to his teacher’s satisfaction, an abiding moral les-
 son, in this case the ironic refrain “I must not tell lies.” Professor Umbridge 
provides young Harry with a special quill pen but curiously denies him 
any ink. He soon discovers why. e sadistic professor has put a spell on 
the quill so that it carves whatever Harry writes directly into the back of 
his hand, rendering the words he sets down on parchment in blood magi-
 cally extracted from the wound. Each iteration of “I must not tell lies” tears 
deeper and deeper into Harry’s 	esh, leaving the boy with a grisly reminder 
of the hazards of circulating stories without proper authorization.
 As fantastic as this scene may seem, in a way it is a tting parable for the 
measures authorities have taken to control Harry Potter’s circulation and 
proliferation. e print run for the rst American edition of Harry Potter 
and the Sorcerer’s Stone, (published by Scholastic in ), the initial install-
 ment of the series, was an admirable—but by today’s Potter standards com-
 paratively meager—, copies. e next volume in the series, Harry 
Potter and the Chamber of Secrets (Scholastic, ), had a rst printing 
of . million. at gure doubled with the release of Harry Potter and the 
Prisoner of Azkaban (Scholastic, ), which in turn increased to . mil-
 lion with the publication of Harry Potter and the Goblet of Fire (Scholastic, 
). e rst printing of the next installment, Harry Potter and the Order 
of the Phoenix (Scholastic, ), eclipsed that of all of the previous books 
combined, totaling . million. e rst printing of the penultimate volume 
in the series, Harry Potter and the Half-Blood Prince (Scholastic, ), 
reached . million copies. With an initial print run of  million copies, 
the series nale, Harry Potter and the Deathly Hallows (Scholastic, ), 
edged out its predecessor to become the most extensively reproduced new 
release in the history of book publishing.
 Unsurprisingly, the steep upsurge in print runs occurring over the life 
of the book series has brought with it dramatic changes in the way Potter’s 
trademark and copyright holders—Warner Bros. and Warner Bros./J. K. 
Rowling, respectively—allow the volumes to be sold. In , before most 
American readers had even heard or uttered the name “Harry Potter,” 
Scholastic released advance copies of Harry Potter and the Sorcerer’s Stone 
to booksellers. Its editors hoped that doing so would lead store owners and 
sta to take an interest in the otherwise obscure British children’s book 
and begin promoting it among their patrons.
 Sure enough, booksellers 
hand-sold the volume and helped create a groundswell of interest in the 
burgeoning series.
HARRY POTTER AND THE CULTURE OF THE COPY |145 
 Now, compare the slow and deliberate work that went into peddling 
the rst book with that of Harry Potter and the Half-Blood Prince. Barnes 
& Noble anticipated selling the volume at the rate of about y thousand 
copies—the equivalent of Sorcerer’s Stone’s entire rst print run—per hour 
on the rst day of its release in the United States. On the other side of the 
Atlantic, the British supermarket chain Tesco projected that rst-day sales 
of the book would reach three hundred copies per minute, or eighteen 
thousand copies per hour. Despite—or perhaps because of—the publish-
 ers’ absolute refusal to circulate any advance copies of Half-Blood Prince, it 
reportedly sold . million copies in just the rst twenty-four hours of its 
release in the United States.

 e issue of prereleasing titles has become a troubling one as far as Pot-
 ter’s publishers and rights holders are concerned. Scholastic, in particular, 
began running into trouble with the release of Harry Potter and the Cham-
 ber of Secrets. Publisher Bloomsbury had issued the latter in the United 
Kingdom about a year before its release in the United States and was able to 
do so because of the nature of territorial publishing rights, which empower 
the rights holder to issue a given title in a specic country or region when-
 ever it chooses to do so. Most American Potter fans who had read and 
enjoyed Sorcerer’s Stone anxiously anticipated the follow-up volume, but 
some grew impatient as Scholastic slowly churned out an edition of its own. 
us, an indeterminate number of American Potter fans contacted British 
booksellers and had them ship Bloomsbury editions to the United States 
well in advance of Scholastic’s release. ey realized, in eect, how they 
could leverage an imbalance in the distribution of books in space—itself 
a result of legal contract—to correct an imbalance in the distribution of 
books in time. Suddenly and rather unexpectedly the everyday practice of 
buying and selling books had come to resemble the world of international 
arbitrage, where commodities brokers exploit these and other types of mar-
 ket inconsistencies for prot.
 e asynchronous selling of Potter books posed both a legal and an 
economic quandary for the lad’s rights holders, for if territorial rights were 
to mean anything, they needed to remain sovereign. Otherwise the value 
of those rights and, just as important, their status as such would (depend-
 ing on your point of view) lead to welcome competition or nerve-racking 
volatility in the book market. Another way of putting this would be to say 
that in trying to overcome legally manufactured conditions of scarcity, fans 
of the Potter series de facto 	oated publishers’ territorial rights on the open 
market. eir having done so certainly provided a short-term nancial and 
146| CHAPTER 5
 competitive boost to Bloomsbury and to at least some Potter purveyors 
based in the United Kingdom. In the long term, however, the prospect of 
territorial rights becoming subject to the vagaries of consumer demand 
seemed like a recipe for fomenting uncertainty in an industry regarded by 
insiders on both sides of the Atlantic as having too much of it already.
 Potter’s rights holders had concluded that the time was out of joint and 
needed to be stabilized. Hence, the millennial release of Harry Potter and 
the Goblet of Fire brought with it major changes in terms of how it and the 
three remaining installments in the series would be issued in the En glish 
language. Bloomsbury, Scholastic, and Raincoast (Potter’s Canadian pub-
 lisher) would guarantee one another’s territorial publishing rights by agree-
 ing to what the book industry calls a “global lay-down date.” Together they 
would agree on a single day on which they would release their respec-
 tive editions simultaneously, thereby denying shoppers the opportunity 
to exploit systemic imbalances in the global market for Potter books that 
would accompany a more traditional rollout. While it’s unclear whether 
Harry Potter and the Goblet of Fire was the rst book to be issued in this 
way, it undoubtedly was among the very rst to follow what’s gone on to 
become a common industry practice for hotly anticipated titles.
 Intuitively, publishers’ accession to global lay-down dates would seem 
to be consistent with the book trade’s drive toward global interconnected-
 ness and consolidation, a tendency underscored by the fact that revenues 
from more than three quarters of all books sold in the United States wind 
up in the coers of just ve multinational corporate media giants: Time 
Warner, Disney, Viacom, Bertelsmann, and News Corporation. Globaliza-
 tion seems to be the order of the day not only in the book trade but also 
in countless other industries. is characterization is only partially accu-
 rate, however. Global lay-down dates certainly demand cooperation and 
coordination on a global scale. Yet their purpose is precisely to modulate a 
potentially more open, global, and asynchronous circuit of books and book 
culture in the name of maintaining territorial—oen national—sovereignty 
and the rights corresponding to it.
 Of course, it’s one thing for three more or less like-minded publishers 
to agree to abide by a global lay-down date. Getting all those involved to 
acquiesce—from printers to shippers, warehousers, wholesalers, and retail-
 ers—in moving a popular book like Harry Potter to market is another mat-
 ter entirely. Hence, from Harry Potter and the Goblet of Fire on, publish-
 ers demanded that any bookseller or librarian in Britain, Canada, or the 
United States wishing to distribute copies of the latest Potter release sign an 
HARRY POTTER AND THE CULTURE OF THE COPY |147 
 embargo agreement stipulating that the book would not be sold or loaned 
prior to its lay-down date. For its part, Scholastic further insisted that all 
booksellers designate secure staging areas in which to store shipments of 
unreleased Potter books. It also recommended that booksellers prohibit 
employees from bringing anything into the area that would allow them to 
abscond with, or duplicate parts of, the raried volumes. In the event of a 
breach, Scholastic informed its clientele, the oending party could expect 
to face a costly lawsuit; have its supply of additional Harry Potter books 
restricted or cut o altogether; and lose the privilege of receiving other 
embargoed Scholastic titles prior to their street date.
 e contract for the nal volume in the series, Harry Potter and the 
Deathly Hallows (), stipulated even more exacting terms. As if to 
underscore the magnitude of the volume’s secrets—Is Professor Dumb-
 ledore alive or dead? Is Severus Snape good or evil? Will Lord Voldemort 
triumph? Will Harry or any of his closest friends die?—the document con-
 tained two new sets of provisions omitted from preceding agreements. e 
rst set, which the document refers to benignly as “third party access guide-
 lines,” is perhaps better described as a gag order. It required booksellers not 
to disclose when they had received supplies of Deathly Hallows, where they 
were storing the much sought-aer volumes, or their methods of securing 
them. is particular set of guidelines also delineated precise terms under 
which booksellers would be expected to manage the inquiries of journalists 
reporting on the run-up to the nal Harry Potter release. Both a bookseller 
and security personnel would be required to accompany members of the 
press while they researched their stories, a measure designed to ensure 
that some overzealous reporter wouldn’t try to swipe an advance copy of 
Deathly Hallows from a bookseller’s storeroom. Photojournalists and vid-
 eographers were only permitted to shoot pictures from beyond secure stag-
 ing areas and could only take images of the sealed boxes containing copies 
of the book. Names and photos of bookstore employees were to be excluded 
from all press reports, presumably to protect them from threats, blackmail, 
or other methods by which “third parties” might coerce them into stealing 
advance copies. Finally, the contract required booksellers to guarantee that 
the press would refrain from releasing any photographs or video footage 
until ve days before the lay-down date of July , .
 Everyone was considered a potential thief—at least from Scholastic’s 
viewpoint. Consequently no one could be trusted to preserve the book’s 
secrets without a certain modicum of compulsion. is may help to explain 
not only the second set of provisions Scholastic included in its Deathly 
148| CHAPTER 5
 Hallows embargo agreement but also the publisher’s righteously indignant 
tone:
 We [the bookseller] acknowledge and agree that any such Violation [of the 
terms of the contract] will cause irreparable harm to Scholastic and the 
author, J. K. Rowling, and that monetary damages will be inadequate to 
compensate for Violations and that, in addition to any other remedies that 
may be available, at law, in equity or otherwise, Scholastic and/or J. K. Rowl-
 ing shall be entitled to obtain injunctive relief against any Violation, without 
the necessity of proving actual damages or posting any bond.
 e language used here is worth examining. ough an early release of 
Deathly Hallows surely would result in the proverbial genie escaping from 
its bottle, and hence would entitle both the publisher and Rowling to some 
form of compensatory damages, it is dicult to grasp in exactly what sense 
violating Scholastic’s sales contract would cause either party irreparable 
harm. Would Scholastic plunge into bankruptcy if the secrets were revealed 
prior to the ocial release date? Would a leak so damage Rowling’s repu-
 tation as an author that she would be unable to prot from this work or 
publish any future work? Would all twelve million copies of Deathly Hal-
 lows go unsold? e answers to these questions are obvious.
 Scholastic’s 
proviso about “obtain[ing] injunctive relief ” in the absence of its ability to 
“prov[e] actual damages” may even have suggested as much. at didn’t 
stop the publisher from setting up a special toll-free hotline in advance of 
the volume’s lay down, however, in the hope that upstanding members of 
the book world would tip o the company to miscreants who had breached 
their contracts.
 One American librarian oandedly suggested that “we sign the pledge 
in blood,” thereby drawing an eerie connection between the publishers’ 
embargo agreements and the gruesome blood oath Dolores Umbridge 
forced on young Harry Potter in the h installment of the book series.
 
Potter’s publishers, like Umbridge, clearly understood the stakes involved 
in letting stories circulate without what they considered to be the proper 
oversight. In fact, the embargo agreements comprised but one facet of a 
much broader set of both formal and informal guidelines Potter’s publish-
 ers expected those involved in the boy wizard’s lay down to abide by.
 In addition to enforcing global lay-down dates, representatives from 
Scholastic performed stringent security inspections at every facility 
involved in the book’s manufacture before each new Potter volume went to 
press. A company executive who toured one particular printing house took 
HARRY POTTER AND THE CULTURE OF THE COPY |149 
 issue with its paper shredders, which the printer used to destroy errant 
pages. ey didn’t work well enough, Scholastic’s inspector claimed, since 
the sample shreds he had seen were relatively thick and, worryingly, still 
readable. e printing house landed the lucrative Scholastic contract only 
aer if it agreed to implement a new document shredding system consis-
 tent with the publisher’s specications.
 If creating a reliable and ecient distribution apparatus counted among 
the book industry’s major problems in the rst half of the twentieth cen-
 tury, then ne-tuning and securing that apparatus comprise two of the 
industry’s most pressing concerns today. In the case of Harry Potter and 
the Half-Blood Prince, the time between Rowling’s completion of the man-
 uscript and its lay-down date was a scant seven months. e breakneck 
pace of production, coupled with the publishers’ almost maniacal interest 
in keeping the books under wraps, compelled them to implement unique 
just-in-time delivery systems to ensure that all copies of the book get to 
market safely and eciently. is process begins at the bindery, where 
the nished Potter volumes are shrouded in high-test opaque plastic 
and placed into steel shipping containers, which are then tightly sealed. 
Instead of warehousing them, as is the custom with most as yet unre-
 leased books, the majority of Scholastic’s editions is loaded directly onto 
a 	eet of trucks waiting at the bindery. ey’re then hauled either directly 
to national chain stores or to one of several hundred secure hubs from 
which the publisher will supply smaller stores across the United States 
roughly thirty-six hours before the book’s ocial release to the public. 
us, behind every celebratory Potter release there lies a logistical opera-
 tion whose pace, intricacy, and tight controls were, until recently, quite 
alien to the book industry.
 In a move worthy of Mad-Eye Moody, the surly hunter of evil wizards 
whose magical, all-seeing eye lets no misdeed go unnoticed, Scholastic has 
outtted all the trucks it uses to haul the sacred Potter volumes to mar-
 ket with global-positioning devices. e real-time, satellite-based tracking 
system allows the publisher to monitor the whereabouts of each one of 
the more than sixteen hundred trucks in its 	eet to an exacting degree. 
Because Scholastic can nd out instantly if a driver’s made an unauthorized 
stop or has deviated from the precise route it’s prescribed, it can summon 
the appropriate authorities to the scene within moments of a lapse hav-
 ing occurred. e tracking system also features a unique “electronic fence” 
function, which guards against the the of Scholastic’s trucks—and, more 
important, that of their precious cargo—once they’ve reached their desig-
 nated delivery destinations.
150| CHAPTER 5
 Despite the publishers’ painstaking eorts at locking up new Potter sto-
 ries, security breaches have still managed to occur. In  New York’s Daily 
News purchased a prematurely released copy of Harry Potter and the Order 
of the Phoenix from Karrot, a whole foods store in Brooklyn. e shop’s 
owner, Carlos Aguila, claimed that neither Scholastic nor his regular book 
distributor, Ingram, had informed him of the Potter embargo. He therefore 
proceeded to unpack, display, and sell the four copies of Harry Potter and 
the Order of the Phoenix he had received, just as he would any other book. 
e Daily News, intent on demonstrating how easily Scholastic’s suppos-
 edly stringent security system could be thwarted, published a two-page 
excerpt together with an explanation of how it had acquired its copy of the 
coveted novel before the global lay-down date. So incensed was Scho-
 lastic that it threatened the newspaper with a one hundred-million-dollar 
copyright infringement suit, which the newspaper eventually settled out of 
court on undisclosed terms.
 Similar incidents occurred in the United States around the time of the 
release of Harry Potter and the Half-Blood Prince. Several copies of the book 
surfaced at a pharmacy in Kingston, New York, less than a week before the 
book ocially went on sale. Nine-year-old Sylum Mastropaolo of nearby 
Rosendale and his mother, Mandy Muldoon, were thrilled to nd the illicit 
stack lying on the store shelf while running errands on the evening of July 
—ve days before the book was meant to go on sale to the public. ey 
purchased a copy of Half-Blood Prince, took it home, but promptly had a 
change of heart. e boy and his family decided to alert Scholastic to the 
mishap and return the book. Much to the publisher’s relief, Mastropaolo 
only had read a couple of pages in the ensuing days, for he had not yet n-
 ished the preceding installment of the series. According to the boy’s step-
 father, Mike Muldoon, the family wanted “to do the right thing [since they 
didn’t] want to ruin it for other kids and take away from the experience of 
reading it together.”
 A pair of Indiana businessmen, on the other hand, experienced little or 
no guilt aer managing to pick up copies of Half-Blood Prince later that 
week at an undisclosed store near their workplace in Indianapolis. e 
seller, who reportedly was oblivious to the lay-down date, sold Tim Meyer 
and Andrew Rauscher each a copy of the book. By July , when the media 
caught wind of Meyer having bought the book, he had already read more 
than half of Half-Blood Prince and showed no sign of stopping, much less 
returning the book to Scholastic. Meyer wouldn’t divulge any story details, 
but he did reveal the title of the eighteenth chapter, “Birthday Surprises,” 
and called what he had read “pretty shocking.”
HARRY POTTER AND THE CULTURE OF THE COPY |151 
 Britain has seen its share of Harry Potter security failures, too. In May 
 Donald Partt, an employee of one of the printing outts with which 
Bloomsbury had contracted, was arrested, ned, and sentenced to commu-
 nity service aer he had attempted to hock the rst three chapters of Harry 
Potter and the Order of the Phoenix. e man, who claimed he discovered 
the unbound pages in a parking lot near his workplace, absconded with 
the sheets and oered them unsuccessfully to the London tabloid the Sun 
for 
, prior to the book’s June  release.
 A month later an uniden-
 tied man made o with a truck containing , copies of Order of the 
Phoenix whose total retail value of 
, likely couldn’t compare with 
what they’d be worth on the street in advance of the release date. Police 
recovered the truck thirty-six hours later, sans books, but in the meantime 
Bloomsbury had secured an injunction barring anyone, under threat of 
criminal prosecution, from publishing or discussing the contents of the 
book before the release date.
 Another incident in Britain preceded the  release of Harry Pot-
 ter and the Half-Blood Prince. About six weeks before its lay-down date, 
Aaron Lambert swiped two copies of the book from the warehouse facility 
where he worked—ironically as a security guard. He and an accomplice, 
Christopher Brown, then tried but failed to sell a copy of the book to a 
Sun reporter at gunpoint for 
,. Lambert also attempted to black-
 mail Bloomsbury, threatening to divulge key aspects of the novel unless 
the publisher agreed to a payo. Police eventually arrested the two men 
on the, extortion, and rearms charges before either had managed to go 
public with the books. Lambert later pleaded guilty on all counts. Mean-
 while, Bloomsbury obtained a court order enjoining anyone who had come 
in contact with the books from revealing any aspects of the story before 
July . At his sentencing Lambert attributed his criminal behavior to the 
side eects of excessive steroid use, but Judge Richard Bray was unmoved. 
“It was only through the good services of the press and police that fans of 
Harry Potter—both young and old—were able to read the book without 
their pleasure being polluted by the premature publication of the plot,” he 
pedantically propounded. Lambert’s participation in the pernicious plot to 
peddle the purloined Potter earned him a four-and-a-half-year sentence in 
prison.
 For its part, Canadian publisher Raincoast went into lockdown mode 
aer it had discovered copies of Harry Potter and the Half-Blood Prince 
circulating in Coquitlam, a Vancouver suburb, nine days before its autho-
 rized release. Customers, overjoyed to have discovered the hotly anticipated 
volume already on sale, swept up fourteen copies before the seller realized 
152| CHAPTER 5
 its error and pulled the rest of the oending volumes from the shelf. Rain-
 cost reportedly learned of the mix-up from a man who, like young Sylum 
Mastropaolo, was overcome with buyer’s remorse and decided to contact 
the publisher “to preserve the spirit of Harry Potter.” at good deed led to 
the company’s securing an injunction from Justice Kirsti Gill, who ordered 
everyone who had purchased copies of the book to return them  immediately 
to the publisher or face contempt charges and a costly lawsuit. e injunc-
 tion also barred this small contingent of Potter fans from sharing aspects of 
the book with anyone, including “displaying, reading, oering for sale, sell-
 ing, or exhibiting [it] in public” prior to July . Raincoast attempted to so-
 pedal the whole aair by oering incentives—a commemorative bookplate 
autographed by J. K. Rowling, a souvenir T-shirt, and, once it was released 
ocially, a complimentary copy of Half-Blood Prince—to any individuals 
who returned the books. A few apparently followed through.
 All these leaks paled in comparison with what happened in the week 
leading up to the July , , release of Harry Potter and the Deathly 
Hallows. Whatever anxieties the book industry may have been harboring 
about the reproducibility of books in an age of accessible digital media 
came to a head when digital photographs showing the complete contents 
of Deathly Hallows surfaced on the Internet on July . e images quickly 
made their way onto popular le-sharing and social networking sites such 
as Gaia Online, MediaFire, Photobucket, and e Pirate Bay, where users, 
eager to learn how the series concluded, duplicated and exchanged them at 
an exponential rate. Suddenly the contents of Deathly Hallows were trav-
 eling through the same circuits that earlier had prompted the music and 
movie industries to le tens of thousands of copyright infringement law-
 suits against le traders. Worse, their appearance there seemed to con-
 rm—and probably augment—publishers’ long-standing concerns about 
the pass-along book trade. Instead of acquaintances swapping relatively 
minute quantities of books back and forth within small, generally localized 
interpersonal networks, Deathly Hallows found itself coursing through a 
global electronic network at a speed that far exceeded Scholastic’s ability to 
issue takedown notices.
 e situation escalated when, on or about July , online retailer Deep 
Discount.com mistakenly shipped about twelve hundred copies of Deathly 
Hallows to customers who had placed advance orders for the book. e vol-
 umes began arriving at their doorsteps within twenty-four hours. Scholas-
 tic promptly caught wind of the mishap and led suit against DeepDiscount 
for having violated the publisher’s sales agreement. Ocials from Scholas-
 tic also pleaded with those who had received advance copies of the book to 
HARRY POTTER AND THE CULTURE OF THE COPY |153 
 hide theirs until the July  release date. Some may have complied, but at 
least one customer—Will Collier of Atlanta, Georgia—opted to resell his 
copy using the online auction site eBay. He veried the book’s authenticity 
by photographing it atop the July , , edition of the Atlanta Journal-
 Constitution—a presentation not unlike the proof-of-life photos typical in 
hostage cases (g. ). Robin Lenz, an editor at Publishers Weekly, rescued 
the captive copy at the “Buy It Now” price of  that Collier had set, its 
secrets apparently still intact. (Collier claimed not to have read the book, 
for which he had paid just .) Meanwhile, the New York Times and the 
Baltimore Sun scooped their rivals with advance reviews of Deathly Hal-
 lows, the former having acquired its copy from an unidentied vendor in 
New York City, the latter from the relative of a Baltimore Sun reporter who 
had ordered it from DeepDiscount.
 e enormous lengths to which Harry Potter’s publishers and an army 
of those in their employ have gone to synchronize his sales in the English 
language have le some wondering to what extent these measures are actu-
 FIGURE 9 Photo of Harry Potter and the Deathly Hallows as it appeared on 
eBay July , , three days before the book’s on-sale date.
 USED WITH PERMISSION OF WILL COLLIER AND WARNER BROS.
154| CHAPTER 5
 ally necessary to secure the newest installments of the book series. Indeed, 
several press reports have noted how, given the relative lack of anything 
substantive to say about the books prior to their release, journalists have 
been forced to report on distribution decisions, sales agreements, and secu-
 rity measures. For example, Newsweek asked, “Why all these embargoes 
and ‘shock and awe’ laydowns?”, and proceeded to answer its own question 
by calling them “the most elaborate publicity stunt ever.”
 American television channel Comedy Central’s fake news program The 
Daily Show with Jon Stewart seemed to have reached a similar conclusion 
when, just days before the release of Half-Blood Prince, it set its sights on 
the lengths to which the boy wizard’s publishers had gone to control the 
book’s circulation. On July , , “Senior Literary Security Analyst” 
Rob Corddry led a mock investigative report entitled “Harry Potter Ter-
 ror: Could It Happen Here?” in which he compared the security lapses in 
Canada and elsewhere to a successful terrorist campaign—which, if le 
unchecked, threatened to spread to (cue the overly dramatic music and 
reverb) the United States of America! e piece opened with Corddry barg-
 ing into an unidentied bookstore, whereupon he noted how the many 
thousands of books on display there evidenced a reckless disregard for 
security. “What I saw shocked me,” Corddry declared, feigning indignation. 
“No plot was safe from being spoiled.” As if to underscore the point, he 
then wandered around the store, revealing juicy details about Dan Brown’s 
Da Vinci Code, F. Scott Fitzgerald’s Great Gatsby, and Edward Klein’s Truth 
About Hillary to unsuspecting patrons. Next, Corddry went undercover 
to see if a disguise might help him to abscond with an advance copy of 
Harry Potter and the Half-Blood Prince. Despite putting on a halearted 
J. K. Rowling drag show (g. ) and posing as a representative from the 
Make-a-Wish Foundation (complete with a healthy-looking “dying” child 
in tow), booksellers rebued his repeated requests to see a copy of the 
book. Undeterred, Corddry confronted the store manager about the e-
 cacy of the Potter security plans and pushed him to admit that ninjas con-
 ceivably could steal a copy of the book before the authorized on-sale date. 
e segment concluded with an on-screen graphic that read, “Harry Potter 
Terror: Could It Happen Here?” across which the word “YES” appeared in 
bright-blue bold letters.

 is pithy commentary on consumer culture illustrates both misplaced 
priorities and the politics of everyday fear. Corddry’s report suggests that 
the publishers’ eorts to secure Potter were excessive. Journalists, commen-
 tators, and critics amplied the absurdity of the whole situation through 
the complicity of their reporting. In treating the guarding of Harry Potter 
HARRY POTTER AND THE CULTURE OF THE COPY |155 
 like a matter of national security, they exaggerated the gravity of the novel’s 
secrets and the consequences of their premature revelation. Worse, they 
engaged in a banal yet eective kind of fear-mongering, given how they 
spun the security issue—actually a problem of asynchronous bookselling—
 in the service of promoting the boy wizard’s continuing adventures. In a 
society where advertising, journalism, and political culture increasingly 
make a fetish of surveillance and security, it literally pays for everyone to be 
a potential terrorist, literary or otherwise.
 at said, one still wonders whether it was unreasonable for Scholastic, 
Bloomsbury, and Raincoast to take steps to protect their lucrative invest-
 ments. Either way it’s clear that the publishers saw security as integral to 
their Potter marketing campaigns and was thus an issue they could exploit 
for prot.
 Nowhere was this strategy more apparent than in a short promotional 
video Scholastic produced for Harry Potter and the Half-Blood Prince, 
which follows a copy of the book on a transatlantic voyage from the United 
Kingdom to the United States. e video opens in J. K. Rowling’s oce in 
FIGURE 10 Daily Show correspondent Rob Corddry, posing as J. K. Rowling, 
attempting to abscond with an early copy of Harry Potter and the Half-Blood 
Prince.
 SOURCE: THE DAILY SHOW WITH JON STEWART, JULY 14, 2005. USED WITH PERMISSION OF 
COMEDY CENTRAL LLC.
156| CHAPTER 5
 Scotland, where she autographs the volume and hands it o to an execu-
 tive from Scholastic. He then places it in a camera-friendly clear plastic 
briefcase before locking the package up tight. Next, the executive delivers 
the book “under tight security” to the captain of the Queen Mary  cruise 
liner, who ceremoniously places it into a sturdy shipping container. A 
tight close-up follows in which the captain seals the container with a mas-
 sive padlock, whereupon the box is loaded by crane onto the ship. Aer 
a quick montage of scenic shots in which the Queen Mary  crosses the 
Atlantic, the ship arrives in New York City on July , . ere, as if 
to reemphasize the book’s value and rarity, a forkli loads the still-sealed 
shipping container into a waiting armored car. e vehicle then drives o  
“to a secure and undisclosed location,” as though its cargo were not one 
of . million copies of a popular publication but rather one adept-at- 
disappearing former vice-president of the United States, Dick Cheney, who 
found himself similarly whisked o in times of national emergency.
 Beyond Scholastic’s treatment of a Potter book as though it were a belea-
 guered head of state, what’s so noteworthy about this and the other pub-
 lishers’ eorts to promote every new series release since Goblet of Fire sig-
 nicantly through the eorts to guard them? First, their strategy shines a 
rather public light on the tedious logistical work, technical minutiae, and 
legal wrangling that have tended to transpire in the book industry’s back 
oce. With Harry Potter, this oce, in eect, has been turned inside out. 
No longer does distribution consist simply of the behind-the-scenes, blue-
 collar business of slogging books to market. Now, suddenly, it oers a shin-
 ing example of the book industry’s progress as an industry, one capable of 
servicing a global clientele with astonishing eciency and unprecedented 
oversight. Second, the security campaign is a testament to the enfolding 
of two previously distinct aspects of mass culture, namely, advertising and 
control. In chapter  I showed how, in the second quarter of the twentieth 
century, publicity campaigns competed with logistics and other such dis-
 tributional concerns to mitigate systemic uncertainties in the book mar-
 ket. At the time they oered distinct yet complementary solutions to what 
amounted to a crisis of overproduction. Today, in the case of Potter’s global 
lay-down dates, we may be witnessing a synthesis of these spheres such that 
publicity becomes a form of control (e.g., Judge Richard Bray’s praising the 
press for turning in a would-be Potter despoiler) and control becomes a 
form of publicity (e.g., the video documenting the Half-Blood Prince’s heav-
 ily guarded transatlantic voyage).
 Moreover, the publishers’ eorts to secure Potter and hence to synchro-
 nize his sales in the English language illustrate both the range and inten-
HARRY POTTER AND THE CULTURE OF THE COPY |157 
 sity of the labor necessary to create conditions of scarcity. is point bears 
repeating: scarcity takes work to produce. In the case of Harry Potter, this 
work begins in the sphere of cultural production, but it’s aided and abetted 
by the police, the courts, journalists, and a bevy of those working in the 
book industry’s back oce. Together they’ve managed to transgure tens 
of millions of mass-produced consumer goods into what become, for all 
practical purposes, coveted rarities until the moment they’re released to the 
public. In other words, they’ve become adept at making Potter disappear at 
decisive moments. Potter’s rights holders and those they’ve annexed to their 
cause have thus engaged in a form of mass production complementing that 
of consumer goods—paradoxically the mass production of scarcity. eir 
eorts, in fact, have helped strengthen something akin to the magical aura 
of exclusivity that, as Walter Benjamin argued, mass reproduction should 
have obviated.
 What’s striking, nally, is the way in which Potter’s rights holders have 
conscripted fans to the cause of securing the boy wizard’s stories. ose 
who obtained and subsequently returned early Potter book releases have 
tended to do so in good faith, believing that their principled acts uphold 
egalitarian conditions of access to stories that have enthralled millions of 
readers—including me. ey’re right in holding fast to their convictions, 
even though their honesty has served the publishers’ less altruistic purpose 
of synchronizing the global market for Potter books. In helping to secure 
Harry Potter, in eect fans have been laboring to produce the very condi-
 tions of scarcity that, from an economic standpoint, might well be contrary 
to their own interests. Oligopoly, gag orders, and some commemorative 
bric-à-brac—what an odd way in which to repay such sincere expressions 
of goodwill! Yet the fact that at least some Potter fans have returned the 
books they’ve acquired in advance of specic lay-down dates suggests that 
they, too, have embodied something of the lesson the sadistic Dolores 
Umbridge forced young Harry to gouge into his own 	esh: never, under 
any circumstances, allow unauthorized stories to circulate. is moral con-
 tinues to be challenged not only at the site of distribution but also at that of 
production.
 Pirating Potter
 e world of books has been overrun by fakes, and nowhere is this les-
 son clearer than in Harry Potter and the Chamber of Secrets. ere Harry 
158| CHAPTER 5
 and his cohort meet the enigmatic Gilderoy Lockhart, hero and heart-
 throb, who, as Lockhart recounts in his numerous best-selling books, has 
vanquished a surfeit of rampaging magical creatures. Despite Professor 
Lockhart’s throng of swooning fans, Harry senses that something’s a bit o 
about him. His classes seem more like self-promotional infomercials than 
rigorous instruction, and in a friendly public duel with Professor Snape, the 
ambiguously evil potions master at Hogwarts, Lockhart seems incapable of 
repelling even the most simple spell. In other words, his private actions 
don’t mesh with his intrepid public image.
 Professor Lockhart’s dubious public persona crumbles at the climax. 
ere Harry and Lockhart nd themselves stranded in the foreboding 
Chamber of Secrets, deep below the surface of Hogwarts, about to face an 
evil basilisk that’s been terrorizing the school all year. Instead of confront-
 ing this rampaging magical creature, however, the alleged hero turns to 
Harry and announces that he’s decided to 	ee:
 “You mean you’re running away?” said Harry disbelievingly. “Aer all that 
stu you did in your books—”
 “Books can be misleading,” said Lockhart delicately. . . . [Mine] wouldn’t 
have sold half as well if people didn’t think I’d done all those things. No one 
wants to read about some ugly old Armenian warlock, even if he did save a 
village from werewolves. . . . ”
 “So you’ve just been taking credit for what a load of other people have 
done?” said Harry incredulously.
 “Harry, Harry,” said Lockhart, shaking his head impatiently, “it’s not as 
simple as that. ere was work involved. I had to track these people down. 
Ask them exactly how they managed to do what they did. en I had to put 
a Memory Charm on them so they wouldn’t remember doing it. . . . No, it’s 
been a lot of work, Harry.”
 us, the revelation that’s been foreshadowed throughout the book is 
nally divulged, appropriately enough, in the Chamber of Secrets. Profes-
 sor Lockhart’s an impostor whose only real skill is his ability to repackage 
the good deeds of less charismatic witches and wizards from whom he’s 
expropriated them.
 e rise and fall of Professor Lockhart is a tting parable for the his-
 tory of books. As Adrian Johns, Susan Stewart, and Siva Vaidhyanathan 
have shown, fakery, dissimulation, and liberal amounts of borrowing—
 along with practices that many would decry as publishing piracy and tex-
 tual corruption—have been the custom rather than the exception during 
HARRY POTTER AND THE CULTURE OF THE COPY |159 
 the period of mechanically and electronically reproduced books.
 In this 
respect Lockhart’s statement that “books can be misleading” raises some of 
the major questions at stake in the political economy of book production, 
distribution, exchange, and consumption today: What counts as an original 
or a copy? How is that distinction determined? By whom? For whose ben-
 et? Under what conditions?
 Nowhere do these questions become clearer than in the controversies 
surrounding the global circulation of the Potter book series, in particular 
what Western media outlets typically describe as pirated Potter editions. 
ese include a dizzying array of knockos, counterfeits, imposters, and 
unauthorized translations whose proliferation and popularity ought to be 
telling us less about the misdeeds of so-called publishing pirates and more 
about Western complicity in creating the cultural and economic conditions 
that have led to a 	ourishing of these “duplicates” in the rst place.
 Consider, for example, the imposter volume Harry Potter and Leopard 
Walk Up to Dragon. Here’s what you see on the cover: a characteristically 
bespectacled Harry dressed in a black wizard’s robe, holding on tight to a 
muscular centaur that defends him from a rather cross-looking dragon. 
Near the center are the initials “J. K.,” followed by a series of simplied 
Chinese characters, indicating that the book was penned by J. K. Rowling. 
At the bottom right one nds an English-language logo, the letters “HP” 
rendered in the golden lightning bolt font familiar to most American Pot-
 ter fans, followed by the two smaller but no less important letters, “TM,” 
indicating the book’s common law trademark (g. ). Turn to the next 
page and you’ll encounter, along with the usual publication and electronic 
indexing information (in simplied Chinese), a series of assertive, legalistic 
statements (in English): “Text copyright C  by J. K. Rowling”; “Harry 
Potter, names, characters and related indicia are copyright and trademark 
Warner Bros. C .” On the back cover there is a portrait of Rowling. e 
book even has a legitimate ISBN. (I checked the math.)
 By the looks of things, it seems reasonably authentic. About a year before 
the release of the English-language edition of Harry Potter and the Order of 
the Phoenix, the -page Harry Potter and Leopard Walk Up to Dragon 
began selling in bookstores and street markets in Beijing, Hong Kong, 
Guangzhou, and other cities throughout China for anywhere between 
. and .. Given the book’s design—including ocial logos, visual 
elements drawn from previous Harry Potter stories, ISBN information, 
and ocial-looking trademark and copyright declarations—it clearly was 
intended to be passed o as the legitimate h installment in the series. 
Reports are spotty, but estimates suggest that as many as a million copies 
FIGURE 1 1 e cover of Harry Potter and Leopard Walk Up to Dragon. e 
imposter Harry Potter volume circulated in China in the summer of .
HARRY POTTER AND THE CULTURE OF THE COPY |161 
 of the bogus Potter books were sold before an ocial crackdown began a 
few weeks later.
 Two additional Potter fakes, Harry Potter and the Golden 
Turtle and Harry Potter and the Crystal Vase (presented as, respectively, the 
sixth and seventh/nal installments of the series) also reportedly surfaced 
and sold briskly in China around the same time.
 By early summer  Rowling, Warner Bros., the Christopher Little 
Literary Agency, and Rowling’s publishers had caught wind of the fake 
Potter volumes selling in China and promptly dispatched a team of law-
 yers and investigators to track down those responsible for producing them. 
ey began by visiting the Inner Mongolia Printing House, the publisher to 
whom Harry Potter and Leopard Walk Up to Dragon had been attributed, 
but there they hit a dead end. Company executives vehemently denied hav-
 ing pirated Potter. e publication information appearing in the book, they 
maintained, had to have been a smokescreen meant to throw o the inves-
 tigators Rowling and her representatives undoubtedly would send to quash 
the bogus volume. e team nally managed to secure a copy of Harry Pot-
 ter and Leopard Walk Up to Dragon in Guangzhou. is edition evidently 
had been printed by Bashu, a publishing house based in Chengdu. When 
pressed, representatives of the rm confessed to having published Leopard, 
though they claimed ignorance of having violated any laws in doing so. 
Restitution consisted of a , ne and Bashu agreeing to issue a public 
apology, which was published in China’s Legal Times. In a telling postscript 
to this story, it was later discovered that Bashu had not, in fact, published 
the edition of Harry Potter and Leopard Walk Up to Dragon that led Rowl-
 ing’s lawyers and investigators to its doorstep. Another still unknown rm 
had pirated the pirate Potter.
 So ends just one well-publicized example of Harry Potter’s transgura-
 tion, where copies produce copies and frauds beget frauds, resulting in a 
recursive spiral of illegitimacy, inauthenticity, and deceit. Despite Rowling, 
Warner Bros., and other authorities’ intensive global eorts to police their 
coveted Harry Potter copyrights and trademarks, fakery has proven to be 
endemic to the book series. Consider what China Today calls “e Chinese 
Harry Potter Epidemic,” or a spate of “Harry Potter read-alikes” circulat-
 ing in and around the country. ese include books like Harry Potter’s 
Sister, author Serge Brussolo’s book Girl Wizard Peggy Sue, which Chinese 
publishers retitled and repackaged—apparently without the author’s con-
 sent—hoping to cash in on China’s Pottermania. en there’s The Magic 
Violin, a novel purportedly written by nine-year-old Bian Jinyang. As with 
Harry Potter’s Sister, Bian’s publisher attempted to capitalize on the explo-
162| CHAPTER 5
 sive popularity of the Harry Potter series by reissuing the book under the 
title China’s Harry Potter.
 South Asia, too, has seen its share of Potter knockos. Because Harry 
Potter’s ocial release in Hindi only occurred in November —six 
years aer the rst Potter book’s ocial release there in English—Indian 
translators had ample time to produce and circulate their own unocial 
translations of the series for free (to those with access) over the Internet. 
In contrast, the authorized Hindi translation of Harry Potter and the Phi-
 losopher’s Stone, published by Bopal-based Rakheja, reportedly sells for  
rupees, or about .. Meanwhile, China’s Harry Potter seems to have 
found its Indian counterpart in Harry Potter in Calcutta, where, in author 
Uttam Ghosh’s story, our hero interacts with a host of classic “characters 
from Bengali literature.” Harry’s adventures in Calcutta were cut short, 
however, aer his publisher, under pressure from Warner Bros., decided to 
discontinue the book.
 Still another Potter interloper has surfaced, this one in Russia: Tanya 
Grotter, the eleven-year-old title character of the country’s briskly selling 
book series. e rst and most obvious point of comparison is the names, 
Harry Potter and Tanya Grotter, which share a similar syllabic and phonic 
structure. ematically Tanya, like Harry, is an orphan who attends an 
exclusive school for up-and-coming wizards and witches—not Hogwarts, 
but the Tibidokhs School of Magic. And like her Anglo counterpart, Tanya’s 
preferred mode of transportation is an enchanted object; whereas Harry 
prefers the traditional broomstick, Tanya travels atop a 	ying bass (the 
musical instrument, not the sh).
 e similarities of Potter and Grot-
 ter also extend into the realm of design, with the fonts and color schemes 
featured on the covers of the Grotter volumes clearly borrowed from the 
American editions.
 In  author Dmitry Yemets penned the rst installment in the series, 
the -page Tanya Grotter i Magicheskii Kontrabas (Tanya Grotter and the 
Magical Double Bass), and over the next four years he and his Moscow-
 based publisher, Eksmo, released an astonishing ten more Grotter volumes 
(g. ). e books typically sell for about ., or less than half the going 
rate for the ocially sanctioned Potter books published in Russia; in many 
stores they are placed alongside the authorized Potter volumes. Although 
Tanya’s sales gures trail those of Harry’s, her numbers are nonetheless 
impressive. During a nine-month period between  and , Russian 
booksellers reportedly sold , copies of Tanya’s adventures, com-
 pared to about . million copies of Harry’s escapades.

HARRY POTTER AND THE CULTURE OF THE COPY |163 
 Further complicating matters for Potter’s rights holders is Porri Gatter, 
Belarus’s adolescent hero, whose rst adventure, Porri Gatter I Kamennyj 
Filosof (Porri Gatter and the Stone Philosopher), was published in Novem-
 ber . e title clearly pays homage to Rowling’s Harry Potter and the 
Philosopher’s Stone, yet the name only scratches the surface of the many 
similarities between the books. Like Harry, young Porri is born of and 
lives predominantly among enchanted people in England, and both boys 
are hounded by relentless evil nemeses. Potter’s archrival, Lord Voldemort, 
nds a doppelgänger of sorts in Gatter’s world in the anagrammatic Morde-
 FIGURE 12 e cover of the Russian edition of Tanya Grotter and the Magical 
Double Bass. Note the design similarities with Scholastic’s Harry Potter volumes.
 USED WITH PERMISSION OF EKSMO PUBLISHING.
164| CHAPTER 5
 volt, a.k.a. He-Whose-Name-Shouldn’t-Be-Pronounced-in-Public-Places, 
a.k.a. You-Know-Who-I-Mean. Beyond the oentimes tongue-in-cheek 
mood and thematic appropriations, Porri Gatter and the Stone Philosopher 
contains its share of embellishments. For instance, Porri is born a non-
 magical “Muddle” to parents who, unlike Harry’s, survive the evil Morde-
 volt’s initial attack. Unlike Voldemort, moreover, Mordevolt long ago opted 
out of wizardry aer a chance encounter with Leonardo da Vinci’s ghost 
led him to develop an almost cartoonish fascination with high technol-
 ogy—one which, along with his magical powers, imprint themselves on 
young Porri during a botched murder attempt. Authors Ivan Mytko and 
Andrei Zhvalevsky acknowledge having read and been inspired by Rowl-
 ing’s books, though they insist that theirs is a parody—a permissible use 
under some international intellectual property paradigms—rather than an 
illicit derivation. Rosman, Harry Potter’s Russian publishing rights holder, 
has concurred, perhaps in part because of Porri Gatter’s rst printing of just 
seven thousand copies and the fact that Potter has yet to be translated into 
Belarusian.
 Still, the same can’t be said for the Tanya Grotter series, whose popular-
 ity, nancial success, and borrowings from the Potter series have landed 
it squarely in Rowling’s and her associates’ crosshairs. Like his Belarusian 
counterparts, Yemets openly admits to having drawn inspiration for his title 
character and key aspects of the young heroine’s adventures from the Potter 
book series. Similarly, he insists that his books are parodies that, suused 
with Russian culture, deserve to be exempt from international intellectual 
property restrictions. e cases of Gatter and Grotter dier, however, in 
at least one important respect: Yemets’s claims about the legitimacy of his 
appropriation have failed to persuade Potter’s rights holders. Rowling and 
her associates have repeatedly demanded that both author and publisher 
discontinue production of the book series, though their threats of legal 
reprisal have yet to slow the momentum of the Russian Grotter machine.
 Not only have Yemets and his publisher continued to produce install-
 ments of the Grotter books in Russia, but they’ve also inked licensing and 
translation deals that, in principle, would allow them to expand and prot 
from the girl wizard’s sale abroad. “In principle” is the operative phrase here, 
since Potter’s rights holders have been unrelenting in their drive to quash 
all Potter pretenders they consider to be damaging to their intellectual 
property rights. ough Rowling and her associates may have failed to halt 
Grotter’s triumphant march through Russia, the latter’s forays abroad are 
another matter. Her westward expansion has opened up new opportunities 
for Rowling and her team to score the legal victories they felt they had been 
HARRY POTTER AND THE CULTURE OF THE COPY |165 
 denied, given the fact that western European nations have a longer and 
more substantial tradition of upholding international intellectual property 
rights compared to the former Soviet republics. Grotter’s internationaliza-
 tion has also presented Rowling and her associates with a chance to send 
a stern message to all would-be Potter piggybackers: cease and desist—or 
don’t start copying Potter in the rst place—unless you want to face a costly 
and time-consuming lawsuit. Books, aer all, shouldn’t be misleading.
 e parties nally squared o in the Netherlands aer publisher Byblos 
announced in early  its intention to produce the Dutch translation of 
Tanya Grotter and the Magical Double Bass. e company began by mak-
 ing the already delicate situation even worse when, in its spring  sales 
circular, it boldly described young Tanya as the “Russian ‘sister’ of Harry 
Potter.” Potter’s rights holders were outraged. ey already had serious 
qualms about Grotter’s originality, and now they were incensed by her pro-
 spective publisher’s attempt to hock the oending translation by drawing 
a familial link between the title characters. e boy wizard’s rights holders 
promptly led suit in the District Court of Amsterdam, citing a long list of 
similarities they insisted overstepped the bounds of creative propriety. By 
early April, Rowling and her team had managed to secure an injunction 
barring Byblos from producing any Grotter translations, though the pub-
 lisher quickly responded by ling an appeal.
 e briefs that Byblos’s attorneys led with the Court of Appeal of 
Amsterdam held rm to Yemets’s contention, namely, that the Grotter nov-
 els parodied Potter and thus deserved to be exempt from any copyright 
or trade rights restrictions. ey went on to describe Tanya Grotter and 
the Magical Double Bass as “an ironic polemic” by means of which Yemets 
intended to expound his unique worldview and asserted that the novel 
was more “philosophical” and morally ambiguous than any that had been 
published thus far in Rowling’s series. As such, they suggested, the Grotter 
books ultimately were more adult-oriented than were those of Potter.
 Byblos’s attorneys weren’t content merely to defend Yemets’s book. ey 
went on the oensive, challenging the substance of Rowling’s own copy-
 right. Like numerous scholars and critics before them, the attorneys noted 
that Rowling had appropriated many elements of the Potter stories—orphan 
tales, British boarding school dramas, fantasy stories—from already exist-
 ing literary materials, only some of which were in the public domain.
 At 
worst, they contended, Yemets’s novel was a derivation of an already deriva-
 tive work. If that were the case, what would be the point of adjudicating 
the legitimacy of one author’s acts of appropriation over those of another? 
At best, they insisted, Tanya Grotter and the Magical Double Bass was a 
166| CHAPTER 5
 substantially original work whose dierences 	owed from Yemets’s creative 
acts of appropriation.
 e court’s decision, which was handed down on November , , 
reads like an assiduous work of literary criticism. It adjudicated the origi-
 nality and distinctiveness of Tanya Grotter and the Magical Double Bass 
largely by conducting a side-by-side close reading of the Potter and Grot-
 ter stories. Having made a detailed inventory of the similarities, the court 
moved on to address the issue of their dierences by critiquing Rowling’s 
and Yemets’s writing styles. It called the former’s more “sober and subtle” 
and the latter’s “super	uous,” “complex,” and digressive. It indicated that 
these dierences, though apparent, were insucient to distinguish Row-
 ling’s and Yemets’s stories from one another in any substantive way. e 
court added that most of the dierences specic to the stories—such as the 
sex of their respective title characters—“seem[ed] rather articial.”
 Still, the court needed to contend with Byblos’s assertion of the polemi-
 cal and parodic character of Tanya Grotter and the Magical Double Bass. 
It began by noting the book’s genre, which it described as a fairy tale, and 
asserted that such works don’t lend themselves well to making polemical 
arguments. (e court evidently hadn’t read Gregory Maguire’s Wicked: 
The Life and Times of the Wicked Witch of the West or John Gardner’s par-
 ody of Beowulf, Grendel, two exemplars that mobilize the fairy tale genre 
for the sake of polemic.) Concerning the matter of parody, the court shied 
its focus from the book’s content to its context: “Byblos mentions that 
Yemets had wanted to tell the story of Harry Potter anew and that the ‘very 
convincing story about Tanya Grotter’ was unique and authentic. e only 
conclusion one can draw from these facts is that Byblos . . . took [Tanya 
Grotter] entirely serious[ly], and not as a parody of [Harry Potter].”
 Where the court did admit to Grotter’s parodic dimensions, it immedi-
 ately downplayed them. In particular, it took issue with those moments in 
which the novel seemed to “wink at the hype surrounding Harry Potter.” A 
true parody, it insisted, would rail more directly “against the book [Sorcer-
 er’s Stone] itself.” Parodies should, of course, home in on the distinguish-
 ing elements internal to a given text, but why must their doing so exclude 
a text’s conditions of reception? Indeed, wouldn’t any parody worthy of 
the name be hard pressed not to comment on Potter’s unusual success? 
e court nevertheless was unequivocal in its ndings: Yemets was “free to 
build on earlier literature, but then with his own story. e conclusion must 
be that [Tanya Grotter] is an unauthorised adaptation of [Harry Potter].”
 e language that pervades both the Grotter decision and the fore- 
going analysis of Potter fakery in South and East Asia and eastern Europe—
HARRY POTTER AND THE CULTURE OF THE COPY |167 
 imposter, knocko, pirated edition, fake, unauthorized adaptation—sug-
 gests the primacy or originality of Rowling’s books over books like Harry 
Potter and Leopard Walk Up to Dragon, Harry Potter in Calcutta, Porri 
Gatter and the Stone Philisopher, Tanya Grotter and the Magical Double 
Bass, as well as other titles published aer her series. Both the temporality 
and crypto-moralism implied in this language is unfortunate, unwanted, 
perhaps even unwarranted. Yet it’s dicult to avoid for at least two reasons: 
rst, because of an epistemological proclivity prevalent in Western philoso-
 phy (at least since Plato) to see the world in terms of originals and copies; 
and, second, because of a 	aw inherent in the English language, which 
provides a rich vocabulary for dierentiating so-called real objects from 
fakes, but which is less helpful in positing a world populated by, and in dif-
 ferentiating only among, fakes. Equally important, the language of originals 
and copies tends to direct attention toward specic objects while de	ecting 
it from their conditions of production, circulation, and transguration.
 For instance, consider how Western media outlets have tended to frame 
the phenomenon of global book piracy in general and acts of Potter fakery 
in particular. By many accounts book publishing piracy in South and East 
Asia, South and Central America, eastern Europe, and the Middle East 
has reached epidemic proportions, resulting in a devastating economic 
impact on Western publishers. U.S. book publishers’ estimated losses due 
to foreign book piracy—an umbrella term that encompasses professionally 
printed illegal editions, illicit photocopying of copyrighted materials, unau-
 thorized translations, and online peer-to-peer le sharing of copyrighted 
texts—reportedly topped ve hundred million dollars in  alone.
 One 
uncorroborated estimate places the global book industry’s losses due to 
piracy as high as seven billion dollars.
 Among the many culprits, the People’s Republic of China (PRC) is the 
bête noire of the book industry, not to mention the culture industry at 
large. One U.S. critic has described it as “the piracy capital of the world.”
 
Indeed, U.S. book publishers estimate a net loss of about  million to 
Chinese pirates in  alone,
 although this gure appears to have fallen 
signicantly since the PRC’s entry into the World Trade Organization in 
December . Before then, American and British publishers reportedly 
lost  million to piracy in the PRC, a number that’s all the more startling 
in that it only accounts for losses due to the unauthorized reproduction of 
academic and professional journals.

 A  report broadcast on the CBS Evening News had this to say about 
the implications of book piracy in the PRC and elsewhere: “Millionaire 
authors like ‘Potter’ writer J. K. Rowling may not miss the lost income, but 
168| CHAPTER 5
 in parts of the world where books mean knowledge and knowledge means 
progress, the pirates are stealing more than money; they’re stealing the 
future.”
 What’s odd about this statement—and about Western reporting 
on intellectual property concerns in South and East Asia, eastern Europe, 
and elsewhere—are the contradictions and reversals of accountability they 
embody. While unauthorized reproduction may militate against some gen-
 erally smaller publishers taking risks on unproven authors or book proj-
 ects, the suggestion that pirate publishers somehow “steal the future” by 
forestalling the production and distribution of knowledge is absurd. In 
many instances they facilitate those practices, oen in places where histori-
 cally embedded power structures and bad economies conspire to limit the 
creation and 	ow of knowledge-based goods through legitimate channels. 
As Ravi Sundaram has written of cultural piracy in India: “is is a pirate 
modernity, but one with no particular thought about counter-culture or its 
likes. It is a simple survival strategy.”

 Consider, for example, the price of so-called Harry Potter rip-os, which 
oen is about half that of the legitimately produced installments of the 
Potter book series. Now consider the price dierential alongside the Asian 
nancial crisis of the mid-to-late s. e crisis was brought on in no 
small measure by Western nancial institutions calling in loans en masse 
they had made to their East Asian counterparts, resulting in the substantial 
devaluation of currencies throughout the East Asian region and a corre-
 sponding decline in consumer spending. Russia felt the eects of the crisis, 
too, in the form of a steep fallo in its oil exports to East Asia and a result-
 ing decline in the value of the ruble.
 As Shujen Wang has noted, these 
conditions forced many legitimate DVD and VCD manufacturers—and, 
presumably, other cultural producers—either to start producing cheaper 
(i.e., pirated) goods or stop producing altogether since in many cases those 
whom they hoped would purchase their legitimate goods no longer pos-
 sessed sucient economic capital to do so.

 Moreover, because legitimacy can be such a tenuous state of aairs, the 
producers and sellers of errant cultural goods aren’t necessarily—or, at 
least, simply—the malicious pirates that most Western media make them 
out to be. Granted, some of those who operate in the shadows of legitimate 
cultural production are out to turn a quick prot by exploiting intellectual 
property rights they don’t own or by taking advantage of unsuspecting con-
 sumers. Yet the conspicuous absence of any shades of gray in this portrait 
of piracy suggests that it amounts to little more than a caricature of those 
who trade in counterfeits, imposters, and the like. For instance, Ziauddin 
Sardar has shown how at least some purveyors of pirated cultural goods 
HARRY POTTER AND THE CULTURE OF THE COPY |169 
 genuinely look out for the interests of their customers by helping them to 
dierentiate between more or less acceptable versions of the illicit items 
in which they’re interested. e seller in Sardar’s case study even oers a 
no-hassle return policy in the event that a purchaser nds a particular item 
to be of unacceptably low quality.
 At least some of those who produce 
and sell pirated cultural goods also trade in legitimate goods in part to 
service, economically speaking, the broadest possible clientele. ey are, in 
other words, legitimate businesspeople who also happen to trade in pirated 
goods.

 Western discourses about publishing and other forms of piracy 
oen fail to account for the vast gray market in cultural goods in which 
fakes, frauds, and illicit editions blend in easily with the “real thing” and 
generally above-board business practices. Nor are buyers simply the unsus-
 pecting prey of conniving pirates. Many seem to understand perfectly well 
that they’re buying what Sardar calls “genuine fakes,”
 or objects that, for 
whatever reason, prove to be acceptable alternatives to authorized cultural 
goods.
 e global outsourcing of factory labor from the West (see chapter ) 
and related economic imbalances may help to account for why at least 
some people opt to buy unauthorized cultural goods. As Sardar writes of 
the situation in Kuala Lumpur, Malaysia: “ose who labour in the facto-
 ries to produce all the consumer desirables oen earn too little money to 
buy the genuine branded end products. . . . e fake economy . . . enables 
those with little money to keep themselves in the game of social presenta-
 tion and fashion permutations.”
 Whether intended or not, the ubiquity 
of Western products within the context of their foreign manufacture helps 
to stimulate a demand—even an expectation—among those charged with 
producing them. is isn’t a problem in itself, but it becomes one when 
Western and local rights holders are unwilling to make their goods avail-
 able at prices consistent with manifest economic conditions. e producers 
and sellers of pirated cultural goods may take advantage of buyers at times, 
but if that’s the case, they’re certainly not the only ones guilty of exploiting 
people’s consumeristic desires and pushing them toward illicit goods.
 en there is the thorny legacy and persistence of British and American 
imperialism, a factor that’s startlingly absent from many discussions in the 
West about the popularity of pirated English-language books, especially 
those circulating throughout East and South Asia. To put it bluntly, main-
 stream Western discourses about publishing piracy tend to be profoundly 
amnesiac. ey almost unilaterally sidestep the reprehensible acts that have 
helped lead, either directly or indirectly, to the formation of what Wang 
calls a global “shadow economy.” is legacy has been compounded by the 
170| CHAPTER 5
 propagation of Western development schemes in East and South Asia and 
parts of eastern Europe, which both implicitly and explicitly demand that 
people living in these locales model their social, cultural, and economic 
behavior on patterns established elsewhere. ese schemes generally are 
premised on a logic of repetition whose parameters are quite narrowly—
 and oen ethnocentrically—dened. Bricolage, indigenization, parody, 
and other forms of appropriation are frequently perceived by Western jour-
 nalists, intellectual property rights holders, and others to be insuciently 
or inappropriately transgurative acts. is perception, in turn, places those 
who have assumed the task of development in an impossible position. On 
the one hand, they’re charged with repeating foreign values, styles, and 
culture, while, on the other, they are condemned for having done so under 
existing economic and infrastructural conditions. Despite their complaints, 
Western authorities tend not to admit their part—our part—in both creat-
 ing and sustaining the conditions leading to book piracy and other forms of 
intellectual property piracy on the world scene.
 Western intellectual property owners’ presumptive claims about sales 
lost to pirates also are worth examining more closely. Wang has noted that 
Western estimates of nancial losses due to piracy tend “to be based on 
extrapolation from very limited information.” A typical calculation for 
computing these losses assumes that every Potter imposter or knocko 
means one less sale of a legitimate edition. According to this logic, Potter 
fakes necessarily devalue and degrade the original series on a one-to-one 
basis. is reasoning is 	awed if for no other reason than it assumes a zero-
 sum economy of cultural and economic value. It’s virtually inconceivable 
for, say, Harry Potter and Leopard Walk Up to Dragon or Tanya Grotter and 
the Magical Double Bass to maintain a more synergistic relationship to the 
authorized Potter books by generating continuing enthusiasm for the series 
while anxious fans await the next legitimate installment.
 Similarly, this reasoning allows one to forget the myriad ways in which 
alleged pirates potentially add value to cultural goods through the tedious 
work of translation, as well as creating Web sites and other promotional 
materials. For instance, Berlin is home to an eight-hundred-member Harry 
Potter translation collective where group members eager to read new Potter 
installments in their native language agree to translate or proofread portions 
of each new book for the privilege of accessing the nal (unocial) transla-
 tion online—oen months before the release of an ocial translation. e 
group’s Web site (www.harry-auf-deutsch.de) also hosts a discussion forum 
where members exchange ideas about or work through specic problems 
in translation; they also confer about mistakes and oversights that they’ve 
HARRY POTTER AND THE CULTURE OF THE COPY |171 
 found in the ocial German-language Potter translations. e point I am 
trying to make is that Western intellectual property law/jurisprudence may 
very well be working against itself, especially when rights holders assume 
that they must use the law to militate unilaterally against the production of 
value forms other than those they’ve authorized.
 Ironically, Harry Potter and the Chamber of Secrets contains within itself 
an apt lesson about popular books and the lengths to which people will go to 
gain access to them. Upon discovering that brothers Ron, Fred, and George 
Weasley all would need to buy the complete works of Gilderoy Lockhart 
to fulll their studies at Hogwarts, George states: “at won’t come cheap. 
. . . Lockhart’s books are really expensive.” Conscious of her family’s mea-
 ger income, Mrs. Weasley turns to him and resignedly replies, “Well, we’ll 
manage.”
 Like many consumers hamstrung by limited economic mobility, 
the Weasleys are forced to make do in the face of a resplendent array of 
enthralling books that they’re expected to buy but cannot really aord. So 
goes the tale of the pirated Potters. It is, at least in part, a tale about manag-
 ing, of nding creative ways of getting by in the face of global economic 
uncertainty, imperial legacies, development pressures, and a profound lack 
of distributive justice. Books can be misleading, but even the misleading 
ones can tell us a great deal about how the global book industry—and this 
world of ours—works and for whom.
 He-Who-Must-Be-Named
 Harry Potter proliferates. He moves. He changes. He escapes. So goes 
“Harry Potter and the Culture of the Copy,” a strange tale about the trans-
 guration of the boy wizard’s forms and meanings as he circulates the world 
over. From the orphan characters alleged to have inspired J. K. Rowling to 
Tanya Grotter and her ilk, our hero certainly is a shiy fellow. And yet his 
shiiness is only half the story. Inasmuch as “putting culture into motion” 
may be a useful methodological technique by which to “foreground the 
social life of ” a given object “rather than reading social life off of it,”

 we 
also need to be vigilant in identifying the many administrative, legal, mate-
 rial, practical, procedural, and technical encumbrances that impinge on an 
object’s capacity to move and change. Shiy he may be, but, as we’ve seen, 
sometimes Potter’s rights holders insist that he stay still.
 In chapter  I demonstrated the growing economic importance of the 
book industry’s capacity to distribute its wares quickly and reliably. Here 
172| CHAPTER 5
 the obverse may be true as well. Friction, de	ection, and stasis constitute 
key tools by means of which authors, publishers, and other interested par-
 ties try to increase their prots and lay claim to a greater market share. 
What’s at stake in the global success of the Potter book series is not only its 
circulation and transguration but also its embeddedness in an increasingly 
complex circuitry of control. Control monitors and regulates, permits and 
forbids, legitimates and condemns. Its purpose is to confront and exploit 
the capacity of specic artifacts to move and to permute. Accordingly, it 
forms a crucial locus of power for those engaged in the production, distri-
 bution, exchange, and consumption of books. ough Potter’s publishers 
clearly have 	aunted it, control also operates more subtly, suusing the 
everyday practices and routines that are constitutive of contemporary book 
culture. In short, control encompasses a broad set of conditions and tech-
 niques aecting how one wields the power of transguration—or whether 
one gets to wield that power at all.
 We’ve witnessed the union of circulation, transguration, and control 
in the rather duplicitous relationship Potter’s publishers seem to share with 
the mass-production process. According to Newsweek, Scholastic’s initial 
print run for Harry Potter and the Order of the Phoenix required , 
pounds of ink, about . tons of paper, and approximately , “man-
 hours” for workers to print and bind all . million copies of the book. Sim-
 ilarly, its rst printing of Harry Potter and the Half-Blood Prince consumed 
, tons of unrecycled paper, for which an estimated , trees had 
to be felled. (e latter prompted a Greenpeace boycott, which resulted in 
Scholastic’s decision to publish Harry Potter and the Deathly Hallows on 
more environmentally friendly paper.)
 ese examples clearly underscore 
the book industry’s enormous productive capacities. What they obscure, 
however, is the way in which the industry simultaneously manufactures 
scarcity in order to regulate demand. is process begins in the abstract, 
when Potter’s rights holders articially manipulate the availability of the 
books in space and time. In more concrete terms, it’s manifested in the pub-
 lishers’ lay-down agreements, the rights holders’ injunctions and lawsuits, 
and the good old-fashioned guilt some people feel when they happen upon 
a prematurely released Potter book. In other words, Potter’s publishers have 
become quite adept not only at making millions of Potter books but also at 
making them vanish—save for the few, disquieting appearances that antici-
 pate their arrival en masse at the stroke of midnight.
 Despite the book industry’s history, which evidences an avowedly 
uneasy and sometimes ambivalent relationship to commerce, it clearly 
HARRY POTTER AND THE CULTURE OF THE COPY |173 
 has the capacity to become an astonishingly complex, well-coordinated, 
business-savvy enterprise; in some ways it already has become one. I do 
not, however, wish to paint a one-dimensional portrait of the contemporary 
book industry. Barnes & Noble might have expected to sell y thousand 
copies of Harry Potter and the Half-Blood Prince each hour on the rst day 
of its release, but as company CEO Steve Riggio observed, “Less than one 
percent of all books published sell that many copies in a lifetime.”
 Harry 
Potter is thus an exceptional case when it comes to the book industry’s 
everyday operations. e series is a best seller’s best seller, with unusually 
broad-ranging appeal, but its success—or, more precisely, the conditions 
surrounding its success—aren’t yet applicable across the book industry as a 
whole. is doesn’t mean that we should dismiss Harry Potter as an anom-
 aly. Other than providing entertaining stories, the value of the series lies 
in the many opportunities it aords to glimpse the growing entanglement 
of circulation, transguration, and control, and, more specically, emerg-
 ing values and practices that may be becoming normalized in the book 
industry at large. ese include everything from the use of GPS and other 
tracking technologies to uniform selling agreements, security standards, 
and product authentication.
 e global ebb and 	ow of the Potter book series also calls for a more 
contingent understanding of what’s oen referred to as piracy and, for that 
matter, of cultural appropriation and creativity. To put it bluntly, you don’t 
know much about mass culture unless you come to grips with the intri-
 cate imbrications of legitimacy and illegitimacy prevalent throughout the 
entire circuit of production, distribution, exchange, and consumption. e 
challenge consists in guring out how the boundary separating cultural 
legitimacy from illegitimacy is determined and by whom, and to view such 
acts as eorts to control the circulation and transguration of books and 
book-related products.
 e point of all of these eorts to map instances of Potter book piracy 
is not simply to valorize these deeds as heroic acts of resistance. Rather, it 
is to identify some of the conditions under which people are willing to risk 
nes, imprisonment, public humiliation, and other forms of punishment 
for the sake of writing, manufacturing, disseminating, reading, and oth-
 erwise consuming books—objects that at some level they feel are vital to 
their well-being. In this chapter I have attempted to convey some sense of 
how cultural legitimacy and illegitimacy might be allowed to mingle a bit 
more freely. Since it’s not always clear, for example, that unauthorized uses 
of a given party’s copy or trade rights produce negative repercussions for 
174| CHAPTER 5
 the rights holder, those who make their livelihoods producing or trading in 
books and other cultural goods might do well to loosen up on the controls 
a little rather than arbitrarily threatening lawsuits or securing injunctions.
 ere may be no more tting moral to the story of “Harry Potter and the 
Culture of the Copy” than the following exchange in Harry Potter and the 
Sorcerer’s Stone. “Call him Voldemort, Harry,” Albus Dumbledore instructs 
his charge as the boy clumsily attempts to circumlocute the name of his 
nemesis. “Always use the proper name for things. Fear of a name increases 
fear of the thing itself.”
 e young wizard’s rights holders have beneted 
handsomely from his name, visage, and adventures circulating and prolif-
 erating on the world scene. At the same time, however, they also clearly fear 
for the ways in which these copyrighted and trademarked materials can 
be transgured, that is, used and altered by parties without their consent, 
or in ways inconsistent with their plans. ey want us to share their fears 
and to respect the fences they’ve built around Harry Potter’s world. ose 
fences, they claim, protect us from illicit Potter pretenders and guard the 
signicant investments they’ve made in bringing the beloved book series 
to market. Yet those fences stretch too far and encompass too much when 
they make us question whether we can even utter the name Harry Potter in 
public without jinxing ourselves. It’s up to us to nd the courage not to be 
intimidated and, where appropriate, to ght for what lies on the other side.
I  INITIALLY POSITED a perceived crisis, a decline in the quantity of literature 
being read that threatened to corrupt the quality of culture. From laments 
about the negative impact of e-books on the authority of printed books 
to concerns about the predatory business practices of corporate booksell-
 ers on- and oine, and from Oprah Winfrey’s power to determine which 
books deserve to be read to the lockdowns resulting from the premature 
release of Harry Potter volumes, crises seem to abound in the late age of 
print. Does this mean that the latter represents a crisis period in book his-
 tory? Not necessarily, for those who sound the alarm bells have a tendency 
to exaggerate or misconstrue what’s at stake. e late age of print hardly 
portends cultural homogeneity, the end of printed books, or the complete 
upending of literary authority, though more modest changes in these and 
other spheres undoubtedly have occurred and will continue to do so.
 In other words, the late age of print isn’t a period in which familiar aspects 
of books and book culture are nearing their nal and denitive moment of 
reckoning. Rather, it’s a more dynamic and open-ended moment character-
 ized by both permanence and change. Elizabeth Eisenstein has summed 
up the situation, noting how those who proclaim the end of what’s oen 
referred to as “print culture” tend to do so in ways that reinforce modes of 
thought, conduct, and expression long associated with printed books. “Pre-
 mature obituaries on . . . the end of the book,” she writes, “are themselves 
testimony to long-enduring habits of mind. In the very act of heralding 
the dawn of a new age with the advent of new media, contemporary ana-
 lysts continue to bear witness, however inadvertently, to the ineluctable 
persistence of the past.” Accordingly, the late age of print is a period rife 
Conclusion From Consumerism to Control
with consistency and contradiction, tradition and transformation, defer-
 ence and discord. Although it’s not a crisis period per se, it’s denitely an 
uncomfortable period in which to live, if for no other reason than everyday 
book culture seems deeply and profoundly unsettled.
 e preceding chapters illustrated how the late age of print lurches for-
 ward and backward, slowly and spasmodically. Every few years or so an 
e-book revolution seems to 	are up, only to zzle out within a relatively 
short period of time. In a little over a decade Oprah’s Book Club has come, 
gone, metamorphosed, returned, and (as of this writing) seems to be going 
strong and barely holding on at the same time. e Harry Potter series has 
shaken up nearly all facets of the book trade, and one can only wonder 
what will happen now that the book series has ended. Participants in Laura 
J. Miller’s study of retail bookselling expressed similar feelings when they 
described “a sense in which one era was coming to a close, but no one had 
yet developed absolute certainties about the future.” Something nebulous 
appears to be on the horizon, though determining what that “something” is 
and how it will aect established ways of producing, distributing, exchang-
 ing, and consuming books remains something of a mystery.
 What, then, are we to make of the late age of print, given all the starts, 
stops, and frustrations that pervade everyday book culture today? James 
Carey has provided a clue when he wrote that “we are living . . . in a period 
of enormous disarray in all our institutions and in much of our personal 
life as well. We exist on a ‘verge,’ in the sense Daniel Boorstin gave that 
word: a moment between two dierent forms of social life.” If Carey is cor-
 rect, then the late age of print may not be a determinate historical period 
but rather an indeterminate time between periods, a protracted moment in 
which we nd ourselves straddling two dierent but imbricated congura-
 tions of reality. e tension between what I’ve been calling consumerism 
and control would seem to suggest that this is a plausible hypothesis. Here 
I want to suggest that whatever discomfort may arise from living in the 
late age of print is the result of these two ways of life colliding with one 
another, like tectonic plates jostling for position. eir convergence places 
new constraints on political action, while at the same time opening up 
unique opportunities for repeating everyday life dierently.
 On the Verge
 Economically the rst half of the twentieth century was a deeply troubled 
time in the United States, and mass consumerism arose in part as a way 
176| CONCLUSION
of rectifying the situation. Crises of overproduction, depressive economic 
conditions, and persistent labor unrest combined to produce an uncertain 
future for the country’s budding industrial economy. An expanding mid-
 dle class emerged from these troubled circumstances, an alternative to the 
“bloody capitalism” that for the better part of a century had pitted workers 
against both the owners of the instruments of production and the state. 
Lizabeth Cohen has summarized the historic bargain that produced not 
only this new middle class but also a new, consumer-oriented economy:
 What social scientists have since labeled the “embourgoisement” of workers 
also implied a trade-o: rewards of material prosperity and social integra-
 tion in return for ceding shop	oor control and company governance to 
management, and for accepting private corporate welfare such as pensions 
and health insurance in place of an expanded and more social democratic 
welfare state. . . . Corporate America got stability, and workers learned to 
derive increasing satisfaction and status from the lives they created outside 
of work, thanks to high wages and generous fringe benets.
 From the s through the s places like Barnes & Noble in New York 
City simultaneously re	ected and reinforced these larger changes taking 
place in the nation’s economy and class structure. ey were places that 
made books and other mass-produced goods abundantly available for con-
 sumption by middle-class people and those who aspired to be so. Perhaps 
unintentionally they brokered in possibilities for social democracy vis-à-
 vis the advancement of working people, but they did so without a sustained 
critique of the basic tenets of capitalist accumulation.
 is history isn’t meant to suggest the complete enervation of those 
whose claims to social, political, and economic power have rested on 
their ability to consume books and other commodities. Far from it. e 
widespread availability of mass-produced consumer goods and the con-
 comitant rise of consumer capitalism helped fuel the growing importance 
of what was then a relatively novel form of politics—cultural politics—
 beginning somewhere around the middle of the twentieth century. Cohen 
has described how African Americans pressed for equal rights as citizens 
not only through organized protests and other forms of social activism but 
also through their increasing ability to interact with consumer goods: “As 
war administrators increasingly moved consumption into the civic realm, 
African Americans, like white female citizen consumers, made it a new 
ground upon which to stake their claim to fuller political participation. 
Citizenship came to be dened more broadly to encompass new kinds of 
FROM CONSUMERISM TO CONTROL |177 
political rituals beyond traditional voting and military service, and in the 
process the potential for political discontent and the grounds for mobiliz-
 ing against discrimination grew.”
 During the Second World War and in the following decades the political 
eld in the United States began enlarging and realigning. As mass culture 
came to pervade the fabric of daily life, it ushered in new forms of politi-
 cal mobilization centered on and around consumer goods and people’s 
everyday consumptive practices. Hence, when Raymond Williams wrote in 
 that “any account of our culture which explicitly or implicitly denies 
the value of an industrial society is really irrelevant; not in a million years 
would you make us give up this power,” the latter referred to more than just 
the sense of convenience these new consumer goods aorded. Although 
formal political processes and social activism remained crucial vehicles 
by which to eect change, they increasingly intersected with and were 
in	ected by people’s investments in the mass-produced objects that sur-
 rounded them.
 Chapters  and  underscored the continuing ecacy of both consumer-
 ism and cultural politics in the late age of print. In chapter , for example, I 
showed how the city of Durham, North Carolina, leveraged the construc-
 tion of a shopping mall, which included a Barnes & Noble superstore, in 
an attempt to redress disparities that had long disadvantaged Durham’s 
African American population, as well as the city’s population as a whole, 
relative to Chapel Hill, its wealthier, whiter neighbor. Similarly, in chap-
 ter  I examined how Oprah’s Book Club has helped to open possibilities 
for women both to distance themselves from and to re	ect on the condi-
 tions of their daily lives. e club’s willingness to embrace veteran, sporadic, 
and nonreaders has resulted not only in a dynamic book list but in a dis-
 tinct economy of bibliographic value. On Oprah’s Book Club, categories 
of truth and actuality supersede the more traditional—and traditionally 
divisive—canons of high and low culture that have sustained a certain liter-
 ary authority for well over a century.
 In this respect consumer capitalism isn’t simply a mode of production 
signicantly driven by, and whose well-being largely depends on, the con-
 spicuous consumption of mass-produced commodities. While it would be 
ludicrous to suggest that it hasn’t been successful at exploiting consumer-
 istic desires, in the end we’re more than one-dimensional people or mere 
cogs in the system. Consumer capitalism repeatedly produces repeated 
things, and while these objects can and do foster a strong sense of rou-
 tine, they also serve as common resources by means of which individuals 
178| CONCLUSION
and groups can reshape their lives. As Michel de Certeau has stated: “To a 
rationalized, expansionist and at the same time centralized, clamorous, and 
spectacular production corresponds another production, called ‘consump-
 tion.’ e latter is devious, it is dispersed, but it insinuates itself everywhere, 
silently and almost invisibly, because it does not manifest itself through its 
own production, but rather through its ways of using the products imposed 
by the dominant economic order.”
 To consume isn’t simply to use up, in 
other words, but to make do in unique and unexpected ways. Consumer 
capitalism thus implies at least a modicum of agency, given how its prod-
 ucts and the institutions associated with them can help facilitate our acting 
creatively in the world. is is why cultural politics mattered—and why it 
continues to matter to this day.
 e preceding chapters have related another story as well. ey’ve shown 
how some of consumer capitalism’s dening attributes have been challenged 
in recent decades and how, consequently, the enabling conditions of cul-
 tural politics have themselves come under attack. For example, in chapter  
I explored how the digital rights management schemes embedded in some 
e-book technologies restricted the circulation of e-book content—in 
extreme cases by erasing it altogether. It’s worth remembering that these 
technologies emerged, in part, as responses to the proliferation of printed 
books aer  and what the book industry considered to be the problems 
associated with their more or less unfettered circulation. Similarly, in chapter 
 I explored how, following a crisis of overproduction in the s and s, 
the book industry improved its capacity to distribute its wares. Since then 
the International Standard Book Number, machine-readable bar codes, and 
related back-oce systems have not only helped to mitigate a good deal of 
the guesswork associated with book production and selling but also to cre-
 ate a book-distribution apparatus that’s carefully monitored and intensively 
micromanaged. Finally, in chapter  I examined how Harry Potter’s rights 
holders have attempted to regulate when, where, how, and among whom 
the Potter books and Potter-related indicia circulate. Coordinated lay-down 
dates, tracking technologies, threats of legal reprisal, and other measures 
modulated the global proliferation of the Harry Potter series and restricted 
how various transgurations of the boy wizard could be put to use.
 Collectively these and other examples point to a persistent problematiz-
 ing of activities that were and continue to be quite common under con-
 sumer capitalism, not to mention an insurgent desire among agents of 
capitalist accumulation to police the disposition of consumer goods more 
rigorously than they ever have previously. ese examples point to the 
FROM CONSUMERISM TO CONTROL |179 
gradual and as yet incomplete emergence of what Henri Lefebvre has called 
a “society of controlled consumption.”
 Lefebvre arrives at this phrase aer surveying a range of shibboleths 
social theorists have advanced to characterize postwar Western soci eties. 
Among those he rejects are “industrial society” (too totalizing), “tech-
 nological society” (too deterministic), “auent society” (too optimistic), 
and “society of leisure” (too misleading).
 Lefebvre also tellingly refuses to 
accept that modern Western societies are clearly consumer societies, owing 
in part to the persistence of both ideologies and practices of thri from the 
nineteenth to the twentieth centuries. He also hesitates to use the phrase 
“consumer society” because of what he takes to be the growing organization 
and regimentation of consumeristic practices aer about . In the end, 
instead of rejecting the phrase outright, as he does the aforementioned 
terms, he oers a more tentative assessment. e phrase is “not entirely 
satisfactory” in that it foregrounds the dominance of consumer capitalism 
at the cost of obscuring that formation’s own historicity. Consumer soci-
 eties encompass both residual and emergent elements that aren’t altogether 
commensurate with—and may even be antagonistic toward—some of con-
 sumer capitalism’s core strategies. Any eort to name the postwar period 
must therefore confront the dynamic becoming of capitalism itself.
 Lefebvre admittedly does get a bit ahead of himself. One gets the impres-
 sion that consumer capitalism is completely on the skids, and that a society 
of controlled consumption has all but supplanted it. Lefebvre was writing 
in the late s, right around the time ISBNs, machine-readable bar codes, 
stricter copyright statutes, and other instruments of control were only 
starting to be implemented within and beyond the book industry. us, 
he didn’t glimpse the emergence of a society of controlled consumption as 
much as he beheld its “pre-emergence,” to borrow a term from Raymond 
Williams. Control was “active and pressing but not yet fully articulated” 
when Lefebvre began his initial inquiry. As such, it surely hadn’t edged 
consumer capitalism out of existence—nor has it done so thus far, for that 
matter. Nevertheless, the brilliance of Lefebvre’s analysis resides in his hav-
 ing discerned the rudiments of this formation before it coalesced more 
fully in the nal quarter of the twentieth century.
 A society of controlled consumption both operates and attempts to 
organize social life pursuant to a general logic of control, which accord-
 ing to Lefebvre is actuated in four specic ways. First is a critical infra-
 structure consisting not only of enormous industrial capacity but, equally 
important, of cybernetic systems that manage key aspects of commod-
 180| CONCLUSION
ity production, distribution, exchange, and consumption. e manage-
 rial dimension of cybernetic systems is vital, for it’s what sets them apart 
from more run-of-the-mill communication and information technologies. 
e words “cybernetics” and “governor” share the common Greek root 
kubernhvth, or “steersman.” Hence cybernetic systems aren’t mere tech-
 nical infrastructure whose purpose is to convey information, nor are they 
neutral pathways leading from the “real” world into the “virtual” world. 
Rather, they’re directive and regulatory apparatuses, like the elaborate 
computer controls that orchestrate work	ow in Amazon.com’s distribution 
facilities. 
Second, control operates through a process Lefebvre calls program-
 ming. To be sure, ideology is a tricky business. ough it may work, there’s 
no guarantee that it will. e fact of advertising isn’t enough to ensure that 
someone will buy a particular consumer good or use it in a prescribed way, 
try as advertising agents might to convince us otherwise. is is re	ected 
in the old saw bandied about the ad industry: “I know that half of my 
advertising budget is wasted, but I’m not sure which half.”
 Program-
 ming, on the contrary, attempts to minimize—and, ideally, to eliminate— 
whatever freedom of choice may still exist in the realm of consumer culture. 
It does so by causing certain things to happen automatically. In chapter  
I showed how some e-book technologies literally have been programmed 
with locks, time limits, usage caps, and more, all of which allow hardware 
developers, soware engineers, and digital content providers to oversee the 
circulation and longevity of e-books. Programming need not occur purely 
in the digital realm, however. e publisher Scholastic, it will be recalled, 
has tracked the whereabouts of its 	eet of Harry Potter delivery trucks 
using GPS devices, satellites, computers, and electronic fence systems, all 
of which help to ensure that the drivers follow the company’s mandated 
delivery routes and that the coveted merchandise will arrive in stores on 
time and without incident.
 ird is the related attribute of control Lefebvre identies as obsoles-
 cence. is term may be somewhat misleading since obsolescence in 
a society of controlled consumption diers from what the term usually 
designates in consumer capitalism. e latter proceeds mainly by way of 
planned obsolescence, which consists of the deliberate malfunctioning 
of consumer goods within a given period of time and of the regular release 
of new styles into consumer markets.
 (ink of the mountains of dis-
 carded personal computers that now reside permanently in landlls because 
their processors and hard drives can’t accommodate soware released even 
FROM CONSUMERISM TO CONTROL |181 
just a few years ago.) Planned obsolescence doesn’t guarantee obsolescence, 
however. ough certain objects may be made to break, and though there 
may be tremendous psychosocial pressure to replace putatively outmoded 
consumer goods, nothing can assure their failure or replacement. Con-
 trolled obsolescence, on the other hand, turns the cliché “failure is not an 
option” on its head. In a society of controlled consumption, failure would 
be the only option for a given item—at least ideally. is is certainly the 
case with time-limited and disappearing e-books, whose programming 
undermines whatever permanence the notion of ownership might once 
have implied.
 Finally, societies of controlled consumption secure their power and 
authority signicantly by troubling, acting on, and reorganizing specic 
practices of everyday life. For example, in chapter  I showed how some-
 thing as banal a bookcase can embody specic dispositions toward com-
 modity ownership, accumulation, and display, which are consistent with 
consumer capitalism and hence anathema from the standpoint of control. 
E-books attempt to make bookcases—and hence the ways of life with which 
they’re associated—irrelevant. e same goes for the common practice of 
passing along books to friends, family, and acquaintances, a practice that 
people like Edward L. Bernays and other forebears of control tried their 
best to scandalize. Alternatively, think about the way in which Oprah’s 
Book Club inverts the age-old logic of branding. It used to be that products 
were branded to help consumers dierentiate among similar items in the 
marketplace. Not so with Oprah®, whose brand is so elastic that it would 
be more apt to say it’s “producted” with books—not to mention magazines, 
television shows, movies, apparel, baby outts, tness programs, dog train-
 ing systems, and more. en there are the long lines that millions of Harry 
Potter fans have waited on, anticipating the release of each new installment 
of the book series. e lines are more than just a prosaic form of crowd 
control. ey’re one way in which Potter’s publishers enforce their global 
lay-down agreements at the level of the everyday and how, by extension, 
they mitigate what were once more consumer-friendly imbalances in the 
global marketplace for Harry Potter books.
 So why not call this emergent formation “post-consumer capitalism,” a 
name perhaps more in keeping with the current academic fashion? Con-
 sumer capitalism, both in name and in practice, places consumers center 
stage as both objects and subjects of the drama of capitalist accumulation. 
ey are objects insofar as capitalism created an expansive consumer class 
in the early-to-mid-twentieth century by increasing wages and shortening 
the work week. ey are subjects insofar as consumerism also empow-
 182| CONCLUSION
ered individuals and groups to politicize themselves in new, more or less 
meaningful ways, that is, to engage in cultural politics. Yet, as Gary Cross 
has observed, “e triumph of consumption in the past century [the twen-
 tieth] is not a certain model for the next.” Notice, for example, how the 
word “consumer” is nowhere to be found in Lefebvre’s phrase “society of 
controlled consumption.” Its absence is more than a matter of semantics. 
Consumers still play a crucial role in a society of controlled consumption; 
aer all, someone has to do the consuming. On balance, though, this type 
of society tends to be less consumer-centric compared to consumer capital-
 ism. Indeed, a society of controlled consumption is premised on a trans-
 formation of the gure of the consumer from subject to object of capitalist 
accumulation—this despite the rhetoric of “empowerment” and “interac-
 tivity” that pervades contemporary media and consumer culture. is 
shi is evident in the growing body of legal and technological constraints 
that today place serious limits on the ecacy—or even the possibility—not 
only of consumer activism but of cultural politics more broadly dened.
 Harry Potter is illustrative in this regard. e popularity of unauthorized 
Potter books worlwide underscores the persistence and continuing import 
of cultural politics in the late age of print. Intentionally or not, these books 
constitute eorts on the part of non-Western cultural producers simulta-
 neously to exploit and challenge the global hegemony of Western cultural 
goods. By the same token, the vehemence with which Potter’s rights hold-
 ers have policed appropriations of the boy wizard’s name, character, story 
lines, and related indicia underscores the very real constraints on cultural 
politics today. eir motivations may be largely economic, given how they 
tend to frame their threats and pursuit of legal action as eorts to protect 
valuable intellectual property rights. e eects of their actions, however, 
exceed the economic. ey can result in unreasonable terms of access to, 
and of use of, key resources for engaging in cultural politics. Little wonder, 
then, that intellectual property has become such a contentious and, indeed, 
ubiquitous issue during the last twenty or thirty years. Intellectual property 
disputes oen result when a dominant form of consumer capitalism and an 
emergent society of controlled consumption collide.
 is isn’t to suggest that books are singularly responsible for or implicated 
in whatever changes may be occurring in the realm of capitalist accumula-
 tion. Rather, these changes are the result of a broader process by means of 
which reality is actively being recongured. In music and video publishing, 
for example, trade organizations such as the American Society of Compos-
 ers, Authors, and Publishers (ASCAP) and the Motion Picture Association 
of America (MPAA) have responded to consumer-centric practices, such 
FROM CONSUMERISM TO CONTROL |183 
as peer-to-peer le sharing, with a swi and formidable crackdown. Like 
their counterparts in the book industry, these organizations have imple-
 mented ever more rigorous legal and technological controls in order to 
regulate the conditions under which music and video consumption occurs. 
e changes taking place in everyday book culture constitute but one facet 
of a constellation of informally interconnected events that are in the midst 
of transforming the very fabric of social and political-economic reality.
 Some writers have classied the phenomena I associate with a society 
of controlled consumption under a kindred theoretical heading. Drawing 
on Michel Foucault’s lectures at the Collège de France in the late s, 
they speak of the growing prevalence, in the United States and elsewhere, 
of “neoliberal governmentality.” e phrase refers to a particular form 
of post-welfare politics in which the state outsources the responsibility of 
ensuring the population’s well-being to individuals, who are expected to 
look aer themselves. It further refers to the subordination of state power 
to the dictates of the marketplace, so that solutions to “political” problems 
are increasingly posed in market terms. For example, Mark Andrejevic 
has shown how the “war on terror” has been prosecuted as much through 
traditional military might as it has through the U.S. government’s injunc-
 tion to its citizens to purchase plastic sheeting, duct tape, surveillance gear, 
and other do-it-yourself items to achieve a heightened state of “readiness.”
 
Neoliberal governmentality thus puts forth an ethic of self-care in lieu of 
a broader social consciousness and celebrates individual acts of consump-
 tion as evidence of good citizenship.
 Neoliberal governmentality, its critics argue, is a diuse form of rule 
whose strategies and imperatives of control suuse even the most mundane 
practices of everyday life. A relevant example from—although certainly not 
conned to—the book world would be the customer loyalty cards Barnes & 
Noble and Borders actively promote. In exchange for personal information 
(name, postal address, e-mail, phone number, etc.), they oer specialized 
discounts, targeted news, and other perks as a form of customer appre-
 ciation. ese programs also promise a more interactive and individual-
 ized book-buying experience, as evidenced by the “personal shopping days” 
that accrue to those who purchase frequently at Borders. ere are down-
 sides to these types of programs, however, and in signicant ways customer 
loyalty is only backhandedly rewarded. e bar codes appearing on the 
reverse side of loyalty cards allow companies like Barnes & Noble and Bor-
 ders to record information about a customer’s specic transactions in their 
databases. Once this information is cross-referenced with that of other 
184| CONCLUSION
customers, these booksellers are able to create detailed proles and indi-
 viduated marketing instruments to better in	uence the purchasing habits 
of their customers. In other words, each transaction customers make using 
their loyalty cards produces valuable data for these booksellers. In eect, 
they are outsourcing the costly labor of market research to their most loyal 
customers, who ironically buy back the labor they’ve freely given with each 
subsequent purchase.
 Andrejevic has dubbed this type of activity “the market analogue” of the 
forms of self-management typical of post-welfare politics. We’re prom-
 ised unprecedented levels of freedom, interactivity, and customization—
 which is to say a heightened degree of control over the disposition of our 
lives—yet the critics of neoliberal governmentality say that in reality this 
sense of control is an illusion. It masks the extent to which we’re surveilled, 
mined for data, and compelled to act in ways contrary to our own inter-
 ests—more than even Karl Marx could have imagined. Instead of being in 
control, these critics suggest, our daily lives are increasingly controlled by 
the agents of capitalist accumulation.
 ere’s certainly a strong measure of truth to this claim. Consequently, 
it’s easy enough to see the anities between a society of controlled con-
 sumption and the techniques of neoliberal governmentality. I nevertheless 
hesitate to embrace the latter paradigm since it seems to view control as a 
given rather than as a major point of contestation in the late age of print. 
In the preceding chapters I demonstrated how the book industry’s grip on 
consumer activity has been tightening over the last several decades, and 
how the industry has pioneered in laying the groundwork for controlled 
consumption. What’s also clear from these chapters, however, is that the 
industry’s desire for control is attenuated by a restless public that refuses to 
be impressed by the industry’s tough talk or to defer in every instance to its 
technological innovations. Indeed, the phrase “control is an illusion” cuts 
both ways.
 e other problem with neoliberal governmentality is that it smoothes 
over the complex historicity of contemporary social formations, which 
consist of dominant, residual, and emergent elements. Its exponents want 
to tell a story about control so unique that they risk underestimating the 
degree to which consumer capitalism and cultural politics persist in the 
present—and not as a mere residuum. An important exception to this 
would be Foucault himself, who cautioned against seeing processes of con-
 trol as a replacement for, rather than as an addition to, the forms of rule 
preceding it.
 In doing so, he indirectly armed why a phrase like “the late 
FROM CONSUMERISM TO CONTROL |185 
age of print” is so important. It indexes not a distinct historical moment but 
rather a point of conjuncture where at least two historical formations meet. 
Instead of the possibilities for politics diminishing, it would be more accu-
 rate to say they’re being transformed—or maybe even multiplying.
 Politics in the late age of print may assume familiar forms, like the labor 
activism several years back at Amazon.com (which, as of the present writ-
 ing, is still percolating over at Borders), the acts of transvaluation evident 
on Oprah’s Book Club, or the many appropriations of Harry Potter circu-
 lating globally. To dismiss these deeds as somehow out of step with the 
times politically or as mere throwbacks to a bygone era is to adopt a rather 
uncomplicated view of historical reality. Nevertheless, in a time when law 
and technology increasingly interact to restrict how people can use signs 
and other such commonplaces that pervade everyday life, more conven-
 tional forms of cultural-political struggle will need to be complemented 
with other strategies. Signicantly, it will be necessary to identify and 
exploit vulnerabilities in the technical and legal infrastructure according 
to which control sustains itself, as illustrated by the case of Harry Potter 
and the Deathly Hallows. A simple mailing error opened the 	oodgates 
to the book’s uptake and rampant reproduction online, ultimately leading 
to the collapse of the intricate web of rules, routes, regulations, and rou-
 tines Potter’s publishers had spent months—even years—constructing. e 
error also gave Will Collier—who hocked the advance copy of the book 
he received on eBay—an opportunity to test the integrity of the rst-sale 
doctrine, a key limitation on copyright, precisely when publisher-initiated 
embargoes were poised to force its rollback.
 Collier’s action was important, I believe, not only because he took advan-
 tage of a Harry Potter security lapse and consequently demonstrated—as 
many have—control’s endemic precariousness. If Tarleton Gillespie is right 
about control “writing alternatives out of existence” (e.g., the rst-sale and 
fair use doctrines), then politics in the late age of print must do more than 
just short-circuit certain aspects of a technical-legal system. It must also 
attempt to restore a sense of the choices that would—or should—otherwise 
be available to us. In this respect I’m inclined to agree with Alexander Gal-
 loway, McKenzie Wark, and others who have argued that “hacking” is an 
apt metaphor to describe this type of political practice. Here the term is 
understood not in the sense of malicious deeds carried out by rogue com-
 puter programmers but rather in the more general sense of the activities 
individuals and groups may engage in to “leverage possibility.” Hacking 
attempts to actualize absent alternatives, eectively writing them (back) 
into the realm of everyday existence.
 186| CONCLUSION
From Heyday to History and Beyond
 Clearly books have a great many stories le to tell, although you would 
hardly know it given the dearth of scholarly investigations of books and 
book culture on the twentieth century and aer. At the risk of oversimpli-
 cation, academic historians have tended to focus on the early-modern and 
modern periods, specically the years –. I suspect this may have 
something to do with the epistemological proclivities of the discipline of 
history, which understandably tends to be somewhat wary of research that 
smacks of contemporaneity. e characteristically high quality of this body 
of research notwithstanding, scholarly book history sees a noticeable fallo 
at the start of the twentieth century.
 As I noted in the introduction, however, there’s no shortage of books 
either celebrating the persistence of print or mourning the technology’s 
alleged decline in the twentieth and twenty-rst centuries. ese tend to 
be trade books about books. In contrast to their scholarly counterparts, 
enough of them have appeared over the last decade or two that it seems 
safe to say the genre has developed into something of a cottage industry. 
eir appearance is conspicuous in this regard, which leads me to speculate 
that it may be motivated as much by an armative desire to champion 
print as it is by a more defensive sense in which printed books no longer 
possess the authority or relevance they once did. As James Carey states: 
“Scholarship on the book is, in one sense, another example of the principle 
of Minerva’s Owl: we focus our energies on a phenomenon at the moment 
it takes 	ight, at the moment we are about to lose it. Scholarship becomes 
simultaneously an episode in nostalgia and a way of nding our bearings 
in a world that seems to be shiing under our feet.” Indeed, whether these 
books about books aspire to celebrate or to defend print, there’s something 
pathetic about them—as though, despite themselves, they were trying to 
convince readers of the enduring import of printed books.
 Paradoxically, both the relative absence and conspicuous ubiquity of 
research into the recent history of books can reinforce a sense in which the 
technology has seen its heyday. In the rst case, a fallo in book historiog-
 raphy can give the false impression that there isn’t much le to say about 
books and book culture aer . In the second case, the recent history 
of books seems to become—at least on some level—a matter of grasping 
at straws. I’m especially heartened to see a groundswell of interest in the 
recent history of books and book culture, particularly among scholars and 
writers who refuse to accept that books today are anachronistic, less rel-
 FROM CONSUMERISM TO CONTROL |187 
evant, or represent a type of media in decline. eir work—and, I trust, 
this book—challenges the sense of heyday-ism and locates books and book 
culture at the forefront of the contemporary historical process.
 Writing a more rigorous recent history of books is important for many 
reasons, among which is the need to challenge common misconceptions 
about how other media aect books and book culture. For example, con-
 ventional wisdom holds that electronic media jeopardize the existence of 
printed books and the reading of them. e NEA study Reading at Risk, 
which I cited in the introduction to this book, signicantly attributed a 
two decades-long decline in the reading of literature to the impact of elec-
 tronic media: “e decline in reading [between  and ] correlates 
with increased participation in a variety of electronic media. . . . While no 
single activity is responsible for the decline of reading, the cumulative pres-
 ence and availability of these alternatives have increasingly drawn Ameri-
 cans away from reading.” What’s striking about this statement is how the 
NEA simply assumes that electronic media and printed books are agonistic 
“alternatives.” Is that actually the case?
 By studying book culture across a variety of sites, guided by the principle 
of intermediation, I’ve demonstrated how printed books and electronic 
media can complement one another. eir synergy was especially evident in 
chapter , in which I explored how computers and other electronic devices 
facilitated the large-scale distribution of printed books, and in chapter , 
in which I investigated the stunning success of Oprah Winfrey’s TV-based 
book club. In the end, claims about the decline of books and book culture 
probably tells us more about the gaps in book history that need lling or 
about popular culture’s proclivities toward crisis discourse than it does 
about the health of books in the twentieth and twenty-rst centuries.
 e sooner we come to grips with the vitality of books in the late age 
of print, the sooner we’ll be able to explore even more meaningfully how, 
through the growing prevalence of books in everyday life, present condi-
 tions are opening out onto emergent futures. roughout this study I’ve 
demonstrated how crisis discourses about books have for decades obscured 
how books have been implicated in an active process of problematizing the 
routines associated with consumer capitalism and in helping to actualize a 
nascent logic of control. Books have long been at the cutting edge of capi-
 talist development—and they remain so to this day.
 Crisis discourses do more than just obscure the political work being 
carried out through books and book culture. If we’re living on a “verge,” as 
Carey says, then we have reason for both pessimism and optimism. e 
changes currently underway in and beyond book culture threaten to con-
 188| CONCLUSION
strain the accessibility, ownership, and potential uses of books and other 
consumer goods. More perniciously, they appear to be limiting the ecacy 
of the very kind of politics—cultural politics—in which many scholars 
active in the twentieth century have invested a great deal of faith. Living 
life on the verge of something can be a disturbingly unsettled experience 
as older habits of thought, conduct, and expression appear to give way to 
newer ones that have yet to fully replace them. is experience, however, 
can also be regarded as more open-ended and hopeful. Transition implies 
that the future has yet to be settled once and for all, and that politics, how-
 ever (re)dened, remains a possibility. Books and book culture can reveal 
emergent trends and tendencies that may be antidemocratic, but they also 
should remind us that life may repeat itself dierently—and, with any luck, 
for the better—every day.
 FROM CONSUMERISM TO CONTROL |189 

Introduction: The Late Age of Print
  . National Endowment for the Arts, Reading at Risk: A Survey of Literary Reading in 
America, Research Division Report, no.  (Washington, D.C.: National Endow-
 ment for the Arts, ), xiii.
  . Ibid., . On the following page of the report one reads: “No distinctions were drawn 
on the quality of literary works.”
  . Ibid., ix.
  . Ibid.
  . Ibid., xiii.
  . National Endowment for the Arts, To Read or Not to Read: A Question of National 
Consequence, Research Division Report, no.  (Washington: National Endow-
 ment for the Arts, ).
  . Ibid., –.
  . In the preface to Reading at Risk NEA chairperson Dana Gioia observed: “Al-
 though the news in the report is dire, I doubt any careful observer of contempo-
 rary American society will be greatly surprised—except perhaps by the sheer mag-
 nitude of the decline” (vii).
  . D. T. Max, “e Last Book,” Utne Reader, March–April , –; David A. Bell, 
“e Bookless Future: What the Internet Is Doing to Scholarship,” New Republic, 
May , , http://www.tnr.com/doc-mhtml?i=&s=bell; Sven Bir-
 kerts, The Gutenberg Elegies: The Fate of Reading in an Electronic Age (New York: 
Fawcett Columbine, ); Tom Engelhardt, The Last Days of Publishing: A Novel 
(Amherst: University of Massachusetts Press, ).
  . John Updike, lecture presented at BookExpo America, Washington, D.C., May , 
, http://bookexpocast.com. e New York Times subsequently published a 
Notes
modied version of Updike’s address. See John Updike, “e End of Authorship,” 
New York Times, June , , http://www.nytimes.com////books/
 review/updike.html.
  . Kenneth Burke, “Literature as Equipment for Living,” in The Philosophy of Literary 
Form, rd rev. ed. (Berkeley: University of California Press, ), –.
  . André Schirin, The Business of Books: How International Conglomerates Took 
Over Publishing and Changed the Way We Read (London: Verso, ), .
  . Jay David Bolter, Writing Space: Computers, Hypertext, and the Remediation of 
Print (Mahwah, N.J.: Lawrence Erlbaum, ), .
  . Nicholas A. Basbanes, A Gentle Madness: Bibliophiles, Bibliomania, and the Eternal 
Passion for Books (New York: HarperCollins, ). See also: Nicholas A. Basbanes, 
Patience and Fortitude: A Roving Chronicle of Book People, Book Places, and Book 
Culture (New York: HarperCollins, ); idem., A Splendor of Letters: The Perma-
 nence of Books in an Impermanent World (New York: HarperCollins, ); Mat-
 thew Battles, Library: An Unquiet History (New York: Norton, ); Lawrence 
Goldstone and Nancy Goldstone, Slightly Chipped: Footnotes in Booklore (New 
York: St. Martin’s Press, ); Rob Kaplan and Harold Rabinowitz, eds., Speaking 
of Books: The Best Things Ever Said About Books and Book Collecting (New York: 
Crown, ); Harold Rabinowitz and Rob Kaplan, eds., A Passion for Books: A 
Book Lover’s Treasury of Stories, Essays, Humor, Lore, and Lists on Collecting, Read-
 ing, Borrowing, Lending, Caring For, and Appreciating Books (New York: ree Riv-
 ers Press, ); and Jerome Rothenberg and Steven Clay, eds., A Book of the Book: 
Some Works and Projections About the Book and Writing (New York: Granary 
Books, ).
  . See, e.g., Dwight Conquergood, “Rethinking Elocution: e Trope of the Talking 
Book and Other Figures of Speech,” Text and Performance Quarterly , no.  (Oc-
 tober ): –; Carolyn Marvin, “e Body of the Text: Literacy’s Corporeal 
Constant,” Quarterly Journal of Speech , no.  (May ): –; Carolyn Mar-
 vin, “Bodies, Texts, and the Social Order: A Reply to Bielefeldt,” Quarterly Journal 
of Speech , no.  (February ): –; and Laura J. Miller, Reluctant Capitalists: 
Bookselling and the Culture of Consumption (Chicago: University of Chicago Press, 
), –.
  . William Mitchell has described printed books as “tree akes encased in dead cow.” 
See his City of Bits: Space, Place, and the Infobahn (Cambridge: MIT Press, ), 
.
  . Raymond Williams, Writing in Society (London: Verso, ), . Williams is writ-
 ing about the British context, though I think it’s safe to say that his observation is 
applicable to the United States. See also Paul Star, The Creation of the Media: Politi-
 cal Origins of Modern Communications (New York: Basic Books, ), .
  . e following are among the most important works documenting aspects of this 
history in the twentieth century: Janice A. Radway, Reading the Romance: Women, 
Patriarchy, and Popular Literature (Chapel Hill: University of North Carolina Press, 
), esp. –; idem., A Feeling for Books: The Book-of-the-Month Club, Literary 
Taste, and Middle-Class Desire (Chapel Hill: University of North Carolina Press, 
192| INTRODUCTION: THE LATE AGE OF PRINT
); and Joan Shelley Rubin, The Making of Middlebrow Culture (Chapel Hill: 
University of North Carolina Press, ).
  . Williams, Writing in Society, .
  . Ibid., .
  . I have drawn my notions of “dominant” and “emergent” cultural forms from Ray-
 mond Williams, Marxism and Literature (Oxford: Oxford University Press, ), 
–.
  . Henri Lefebvre, Everyday Life in the Modern World, trans. Sacha Rabinovitch (New 
Brunswick, N.J.: Transaction Publishers, ), –.
  . Miller, Reluctant Capitalists, .
  . Pierre Bourdieu, The Rules of Art: Genesis and Structure of the Literary Field, trans. 
Susan Emanuel (Stanford, Calif.: Stanford University Press, ), .
  . Roland Barthes, “From Mythologies (),” in A Critical and Cultural Theory 
Reader, ed. Anthony Easthope and Kate McGowan (Toronto: University of Toron-
 to Press, ), –.
  . See Jason Epstein, Book Business: Publishing Past, Present, and Future (New York: 
Norton, ); André Schirin, The Business of Books. See also Tom Engelhardt’s 
ctional account in The Last Days of Publishing.
  . According to Pierre Bourdieu, “ere are economic conditions for the indier-
 ence to economy.” The Field of Cultural Production: Essays on Art and Literature, 
ed. Randal Johnson (New York: Columbia University Press, ), .
  . Lucien Febvre and Henri-Jean Martin, The Coming of the Book: The Impact of 
Printing, –, trans. David Gerard (London: Verso, ), .
  . Ibid., .
  . Ibid., –. See also Marshall McLuhan, The Gutenberg Galaxy: The Making of 
Typographic Man (Toronto: University of Toronto Press, ), ; and cf.Eliza-
 beth Eisenstein, The Printing Press as an Agent of Change: Communications and 
Cultural Transformations in Early-Modern Europe (Cambridge: Cambridge 
University Press, ), . For more on the historical constitution of modern 
labor practices and class relations in general, see E. P. ompson, “Time, Work-
 Discipline and Industrial Capitalism,” in Customs in Common: Studies in Tradi-
 tional Popular Culture (New York: New Press, ), –.
  . Benedict Anderson, Imagined Communities: Reflections on the Origin and Spread 
of Nationalism, rev. ed. (London: Verso, ), .
  . Cf. Stephen Nissenbaum: “As far as I can determine, Gi Books were the very first 
commercial products of any sort that were manufactured specically, and solely, 
for the purpose of being given away by the purchaser.” The Battle for Christmas: A 
Cultural History of America’s Most Cherished Holiday (New York: Vintage Books, 
), ; emphasis in original.
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Ibid., .
 INTRODUCTION: THE LATE AGE OF PRINT |193 
 . Lendol Calder, Financing the American Dream: A Cultural History of Consumer 
Credit (Princeton, N.J.: Princeton University Press, ), ; see also , , , 
, and .
  . On the distinction between productive and frivolous purchases based on consum-
 er credit, see Calder, Financing the American Dream, .
  . Karl Marx, Capital, vol. , A Critique of Political Economy, trans. Ben Fowkes (Lon-
 don: Penguin Books, ), .
  . Ibid., .
  . Lefebvre, Everyday Life in the Modern World, .
  . Paddy Scannell, Radio, Television and Modern Life: A Phenomenological Approach 
(Oxford: Blackwell, ), .
  . Rita Felski, “e Invention of Everyday Life,” New Formations  (Winter –
 ): . My understanding of everyday life has been inuenced by the following: 
Henri Lefebvre, Everyday Life in the Modern World, op. cit.; idem, Critique of Ev-
 eryday Life, vol. , An Introduction, trans. John Moore (London: Verso, ); idem, 
Critique of Everyday Life, vol. , Foundations for a Sociology of the Everyday, trans. 
John Moore (London: Verso, ); idem, The Critique of Everyday Life, vol. , 
From Modernity to Modernism: Towards a Metaphilosophy of Daily Life, trans. 
Gregory Elliott (London: Verso, ); Michel de Certeau, The Practice of Every-
 day Life, trans. Steven Rendall (Berkeley: University of California Press, ); 
Meaghan Morris, “Banality in Cultural Studies,” in The Logics of Television: Essays 
in Cultural Criticism, ed. Patricia Mellencamp (Bloomington: Indiana University 
Press, ), –; Michael E. Gardiner, Critiques of Everyday Life (London: Rout-
 ledge, ); and Gregory J. Seigworth and Michael E. Gardiner, “Rethinking Ev-
 eryday Life: And en Nothing Turns Itself Inside Out,” Cultural Studies , nos. –
  (March–May ): –.
  . In this respect I part company somewhat from phenomenological and ethnometh-
 odological approaches to the study of everyday life. ose who operate within this 
ambit typically investigate how people’s interpersonal ties, nonverbal behaviors, 
patterns of talk, etc., imbue seemingly mundane interactions with a deep and 
abiding—even world-building—signicance. Within the realm of book studies, 
this approach is perhaps best exemplied by David Barton and Mary Hamilton’s 
Local Literacies, a self-described “critical ethnography” exploring how residents of 
Lancaster, England, make sense of and implement a range of reading and writing 
practices within specic social contexts. Here the everyday is simultaneously a do-
 main of lived experience and a staging ground for ethnographic encounters. 
ere’s much to gain from this approach in that it compels researchers to examine 
the minute intricacies of human aairs. On the downside, it may overlook artifacts, 
forms of knowledge, technologies, and other phenomena that fall outside the im-
 mediate domain of an individual or group’s lived experience but that nevertheless 
play a profound role in organizing what they take their lived experience—their ev-
 eryday lives—to be. See David Barton and Mary Hamilton, Local Literacies: Read-
 ing and Writing in One Community (London: Routledge, ). I consider Janice A. 
Radway’s groundbreaking study Reading the Romance to be an exception to this 
194| INTRODUCTION: THE LATE AGE OF PRINT
criticism. While she devotes a substantial portion of the book to an ethnography 
of female readers of romance novels, her chapter on the “institutional matrix” of 
romantic ction (–) is all about the technical, industrial, and infrastructural 
conditions that shape the experiences of her ethnographic informants—oen un-
 beknownst to them.
  . Sannell, Radio, Television and Modern Life, .
  . He made this remark in his lecture at BookExpo America, .
  . On the closure of printed books, see Walter J. Ong, Orality and Literacy: The Tech-
 nologizing of the Word (London: Routledge, ), . e phrase “for all practical 
purposes” is an important caveat. I realize that the claim I am making here, build-
 ing on Ong, ies in the face of a good deal of poststructuralist literary theory.
  . Eisenstein, The Printing Press as an Agent of Change, .
  . Febvre and Martin, The Coming of the Book, ; see also .
  . Marvin, “e Body of the Text,” .
  . For an excellent critique of the normative vision of the sedate, solitary reader, see 
Elizabeth Long, Book Clubs: Women and the Uses of Reading in Everyday Life (Chi-
 cago: University of Chicago Press, ), –.
  . Nicholas Howe, “e Cultural Construction of Reading in Anglo-Saxon England,” 
in The Ethnography of Reading, ed. Jonathan Boyarin (Berkeley: University of Cali-
 fornia Press, ), –, esp. ; Raymond Williams, Keywords: A Vocabulary of 
Culture and Society, rev. ed. (New York: Oxford University Press, ).
  . On “furniture books,” see Radway, A Feeling for Books, .
  . Quoted in Radway, Reading the Romance, .
  . Alberto Manguel provides a vivid, contrasting image of reading, particularly of 
Holy Scripture, in A History of Reading (New York: Penguin Books, ), –.
  . “Cultural studies” is neither a theory, a methodology, a perspective, nor a discipline 
but rather a disposition toward politically engaged intellectual work. It orients re-
 searchers to eschew formalism of all kinds as well as simple, causal explanations in 
favor of embracing the complexity, recalcitrance, and mutability of cultural life. 
What this means is that while cultural studies typically starts from specic objects, 
events, or practices, ultimately its concerns are contextual; more important than 
any given object, event, or practice is the network of relations within which it’s 
embedded. Cultural studies explores how these networks are forged, maintained, 
and transformed, and how they, in turn, give rise to particular habits of thought, 
conduct, and expression. Hence the best work in cultural studies engages in a kind 
of mapping, one that represents the radical connectivity among elements that con-
 stitute, in Raymond Williams’s phrase, “a whole way of life”—even those that may 
not seem to share any obvious connection. And yet work in cultural studies isn’t 
just empirically descriptive. Cultural studies is a critical intellectual practice. It 
produces knowledge in the hope of empowering people to alter their circumstanc-
 es. In more contextual terms, this amounts to putting forth a kind of strategic 
knowledge whose purpose is to help us redraw the maps of our lives. See Raymond 
Williams, The Long Revolution (Orchard Park, N.Y.: Broadview Press, ), .
  . Elizabeth Long, “Textual Interpretation as Collective Action,” in The Ethnography 
INTRODUCTION: THE LATE AGE OF PRINT |195 
of Reading, ed. Jonathan Boyarin (Berkeley: University of California Press, ), 
.
  . My understanding of context is largely drawn from Lawrence Grossberg, “Cultural 
Studies: What’s in a Name? (One More Time),” in Bringing It All Back Home: Es-
 says on Cultural Studies (Durham, N.C.: Duke University Press, ), –, esp. 
–; and Jennifer Daryl Slack, “e eory and Method of Articulation in Cul-
 tural Studies,” in Stuart Hall: Critical Dialogues in Cultural Studies, ed. David Mor-
 ley and Kuan-Hsing Chen (London: Routledge, ), –, esp. –.
  . John Frow and Meaghan Morris, introduction to Australian Cultural Studies: A 
Reader, ed. John Frow and Meaghan Morris (Urbana: University of Illinois Press, 
), vii–xxxii.
  . Robert Darnton, “Communication Networks,” in The Forbidden Best-Sellers of Pre-
 Revolutionary France (New York: Norton, ), –, esp. .
  . Methodologically I am partly following the example of Lynn Spigel, who in Make 
Room for TV: Television and the Family Ideal in Postwar America (Chicago: Uni-
 versity of Chicago Press, ) explores how representations of television in popu-
 lar magazines, on TV, and elsewhere in the mid-twentieth century formed “an in-
 tertextual context . . . through which people might have made sense of television 
and its place in everyday life” (). I am trying to do something similar for books at 
the turn of the twenty-rst century, though my focus clearly exceeds popular rep-
 resentations of books and book culture.
  . Charles R. Acland, Screen Traffic: Movies, Multiplexes, and Global Culture (Dur-
 ham, N.C.: Duke University Press, ), x.
  . Jay David Bolter and David Grusin, Remediation: Understanding New Media 
(Cambridge, Mass.: MIT Press, ). See also Bolter, Writing Space.
  . Dick Higgins, “Intermedia,” in Horizons: The Poetics and Theory of the Intermedia 
(Carbondale: Southern Illinois University Press, ), .
 1. E-books and the Digital Future
  . Quoted in David D. Kirkpatrick, “Forecasts of an E-book Era Were, It Seems, Pre-
 mature,” New York Times, August , , A. King’s novella was encrypted to 
prevent its being printed, duplicated, or e-mailed.
  . Ibid.
  . Jim Milliot and Calvin Reid, “Reality Check,” Publishers Weekly, January , , 
–; Kirkpatrick, “Forecasts of an E-book Era Were Premature”; Calvin Reid, 
“Stephen King Happy About ‘e Plant,’” Publishers Weekly, August , , ; 
Calvin Reid, “King to Take Hiatus from ‘e Plant,’” Publishers Weekly, December 
, , ; M. J. Rose, “E-Books Live on Aer Mighty Fall,” Wired, December , 
, http://www.wired.com/news/culture/,,,.html.
  . Milliot and Reed, “Reality Check,” ; Calvin Reid, “Selling E-books to Academic, 
Trade Markets,” Publishers Weekly, March , , ; Calvin Reid, “E-book Sales 
196| INTRODUCTION: THE LATE AGE OF PRINT
Up  in First Half of ’,” Publishers Weekly, September , , ; and Rose, 
“E-Books Live on.”
  . Jerey Toobin, “Google’s Moon Shot,” New Yorker, February , , –; Kevin 
Kelly, “Scan is Book!” New York Times Magazine, May , , http://www
 .nytimes.com////magazine/publishing.html. See also Siva Vaidhyana-
 than, “e Googlization of Everything and the Future of Copyright,” UC Davis 
Law Review , no.  (), http://lawreview.law.ucdavis.edu/articles/Vol/
 Issue/DavisVolNo_Vaidhyanathan.pdf.
  . Quoted in Steven Levy, “e Future of Reading,” Newsweek, November , , 
.
  . Je Bezos, interview by Charlie Rose, Charlie Rose Show, PBS, November , .
  . According to Pat Schroeder, president and CEO of the Association of American 
Publishers, “We’ve been ready to sell e-books for  years . . . [but] everybody still 
likes physical books.” Quoted in Steven Levy, “Rip is Book? Not Yet,” Newsweek, 
February , , .
  . Nicholas A. Basbanes, Patience and Fortitude: A Roving Chronicle of Book People, 
Book Places, and Book Culture (New York: HarperCollins, ), . See also 
Nicholson Baker, Double Fold: Libraries and the Assault on Paper (New York: Ran-
 dom House, ), –.
  . Basbanes, Patience and Fortitude, ; Robert Coover, “e End of Books,” New 
York Times Book Review, June , , http://www.nytimes.com/books////
 specials/coover-end.html.
  . Steve Silberman, “Ex Libris: e Joys of Curling Up with a Good Digital Reading 
Device,” Wired, July , http://www.wired.com/wired/archive/./es_ebooks_
 pr.html.
  . Walter Benjamin, “e Work of Art in the Age of Mechanical Reproduction,” in 
Illuminations: Essays and Reflections, ed. Hannah Arendt, trans. Harry Zohn (New 
York: Shocken Books, ), –.
  . Sven Birkerts, The Gutenberg Elegies: The Fate of Reading in an Electronic Age (New 
York: Fawcett Columbine, ), .
  . Birkerts, The Gutenberg Elegies, –.
  . Ibid., , . See also Roland Barthes, “e Death of the Author,” in Image, Music, 
Text, trans. Stephen Heath (New York: Hill and Wang, ), –; Michel Fou-
 cault, “What Is an Author?,” in Language, Counter-Memory, Practice: Selected Es-
 says and Interviews, ed. Donald F. Bouchard, trans. Donald F. Bouchard and Sherry 
Simon (Ithaca, N.Y.: Cornell University Press, ), –; and Jacques Derrida, 
Of Grammatology, rev. ed., trans. Gayatri Chakravorty Spivak (Baltimore, Md.: 
Johns Hopkins University Press, ).
  . Birkerts, The Gutenberg Elegies, . Note that in the  edition Birkerts admits 
to having succumbed to using a computer. He does, however, continue to write out 
his screeds longhand before nalizing them on his laptop. Sven Birkerts, The 
Gutenberg Elegies: The Fate of Reading in an Electronic Age, nd. ed. (New York: 
Faber and Faber, ), xi, –.
 1. E-BOOKS AND THE DIGITAL FUTURE |197 
 . Langdon Winner, Autonomous Technology: Technics-Out-of-Control as a Theme in 
Political Thought (Cambridge, Mass.: MIT Press, ), .
  . “e IBM Selectric Typewriter Was Introduced on July , ,” http://www.etype-
 writers.com/se-thumb.htm.
  . For engaging critiques of the spiritual idea in the history of media as well as in me-
 dia studies, see John Durham Peters, Speaking Into the Air: A History of the Idea of 
Communication (Chicago: University of Chicago Press, ), –; and Jerey 
Sconce, Haunted Media: Electronic Presence from Telegraphy to Television (Dur-
 ham, N.C.: Duke University Press, ).
  . Martin Heidegger, Parmenides, trans. André Schuwer and Richard Rojcewicz 
(Bloomington: Indiana University Press, ), . For a perceptive discussion of 
the typewriter, its relationship to communicative practice, and to changing con-
 ceptions of human being, see Friedrich A. Kittler, Gramophone, Film, Typewriter, 
trans. Georey Winthrop-Young and Michael Wutz (Stanford, Calif.: Stanford 
University Press, ), –.
  . Plato, The Phaedrus: Compiled with an Introduction and Commentary by R. Hack-
 forth (Cambridge: Cambridge University Press, ), –. Of course, Plato 
goes on to say that human speech itself is a degraded copy of the divine Word, and 
as such it suers—and we suer—for its nitude.
  . For an astute discussion of this problem in relation to the history of sound repro-
 duction, see Jonathan Sterne, The Audible Past: Cultural Origins of Sound Repro-
 duction (Durham, N.C.: Duke University Press), –.
  . John Tebbel, A History of Book Publishing in the United States, vol. , The Golden 
Age between the Two Wars, – (New York: Bowker, ), –.
  . Edward L. Bernays, Biography of an Idea: Memoirs of Public Relations Counsel Ed-
 ward L. Bernays (New York: Simon & Schuster, ), –.
  . Larry Tye, The Father of Spin: Edward L. Bernays and the Birth of Public Relations 
(New York: Crown, ), .
  . Margaret Harmon, “Housing Your Books,” American Home (March ): .
  . Ibid., , .
  . Ibid., .
  . Joseph Wharton Lippincott, “Support the Built-In Bookcase,” Publishers Weekly, 
November , , .
  . Ibid., .
  . “Mimic Books in Many Colors Are Now Sold by the Yard,” New York Times, De-
 cember , , . See also Dale Warren, “How to House the Growing Library,” 
House Beautiful (June ): .
  . Lynn Spigel, Make Room for TV: Television and the Family Ideal in Postwar Ameri-
 ca (Chicago: University of Chicago Press, ), . See also Richard M. Ohmann, 
Selling Culture: Magazines, Markets, and Class at the Turn of the Century (London: 
Verso, ), –.
  . Bernays, Biography of an Idea, –; Spigel, Make Room for TV, .
  . Spigel, Make Room for TV, .
  . Ibid., , . See John Hartley, The Uses of Television (London: Routledge, ), 
198| 1. E-BOOKS AND THE DIGITAL FUTURE
–. See also Walter Rendell Storey, “Radio Cabinets in Decorative Schemes,” 
New York Times, May , , .
  . Ohmann, Selling Culture, .
  . orstein Veblen, The Theory of the Leisure Class (; repr. New York: Dover, 
), . I employ Veblen’s terminology with some trepidation since his historical 
narrative and understanding of “culture” are heavily mortgaged to an ethnologi-
 cal/evolutionary framework with which I am somewhat uncomfortable.
  . Ibid., –.
  . Ibid., . See also Janice A. Radway, A Feeling for Books: The Book-of-the-Month 
Club, Literary Taste, and Middle-Class Desire (Chapel Hill: University of North 
Carolina Press, ), .
  . Radway, A Feeling for Books, .
  . It is important to emphasize the unevenness of the growth of consumer culture 
and “conspicuous consumption” among working people in the United States. is 
unevenness is particularly evident in Veblen’s comments on servants (cooks, 
housekeepers, domestic caregivers, etc.), who highlight the supposedly superior 
social standing of their employers by freeing the latter from specic labors. To the 
extent that historically people of color have constituted much of this servant class, 
it seems reasonable to assume that they typically were excluded from the emergent 
consumer culture Veblen described. His is, in eect, a profoundly white history. 
See Veblen, The Theory of the Leisure Class, –.
  . Siva Vaidhyanathan, Copyrights and Copywrongs: The Rise of Intellectual Property 
and How It Threatens Creativity (New York: New York University Press, ), .
  . Ibid., .
  . For an excellent discussion of the relationship of print and republicanism in the 
United States, see Michael Warner, The Letters of the Republic: Publication and the 
Public Sphere in Eighteenth-Century America (Cambridge, Mass.: Harvard Univer-
 sity Press, ).
  . Vaidhyanathan, Copyrights and Copywrongs, .
  . Ibid., . According to Vaidhyanathan, “A London reader who wanted a copy of 
Charles Dickens’ A Christmas Carol would have to pay the equivalent of . in 
. An American Dickens fan would have to pay only six cents per copy.”
  . Ohmann, Selling Culture, .
  . Vaidhyanathan, Copyrights and Copywrongs, .
  . Ohmann, Selling Culture, .
  . Vaidhyanathan, Copyrights and Copywrongs, .
  . Ibid., .
  . Ibid., –. See also Ohmann, Selling Culture, .
  . Lawrence Lessig, Code Version . (New York: Basic Books, ), .
  . ese included subscription book clubs (e.g., the Book-of-the-Month Club, the 
Literary Guild), department stores (which oen sold new books as loss leaders), 
and cigar and drugstores (where the sale of inexpensive mysteries and remain-
 dered books ourished). See Bernays, Biography of an Idea, .
  . Ibid., –. See also Tebbel, A History of Book Publishing, .
 1. E-BOOKS AND THE DIGITAL FUTURE |199 
 . Quoted in Bernays, Biography of an Idea, .
  . Ibid., .
  . Ibid.
  . Ibid., . Oxford English Dictionary Online, s.v. “scoaw,” http://dictionary.oed.
 com/cgi/entry/.
  . “Book ‘Borrower’ Pest Becomes ‘Booksneaf,’” New York Times, May, , , ; 
Bernays, Biography of an Idea, . Note that the report on the contest results pub-
 lished in the New York Times lists the wining entry as “booksneaf.” Bernays’s mem-
 oir, on the other hand, lists the winning entry as “book sneak.” I suspect the 
discrepancy may stem from a typographical error in the newspaper.
  . Bernays, Biography of an Idea, .
  . Of course, an abundance of technologies capable of reproducing printed materials 
existed prior to the advent of photocopiers. ese included the mimeograph, ditto, 
and even carbon paper. As Hillel Schwartz has shown, however, these technologies 
tended to be used for what might be described as more “private” purposes (e.g., 
keeping copies of letters and other important documents on le). Photocopiers 
certainly fullled this function, but Schwartz argues that they facilitated a more 
widespread, public dissemination of documents as well. See Hillel Schwartz, The 
Culture of the Copy: Striking Likenesses, Unreasonable Facsimiles (New York: Zone 
Books, ), .
  . See Ira Flatow, They All Laughed: From Light Bulbs to Lasers, the Fascinating Stories 
Behind the Great Inventions That Have Changed Our Lives (New York: HarperCol-
 lins, ), –. See also Schwartz, The Culture of the Copy, –.
  . Schwartz, The Culture of the Copy, .
  . e King report, which examined photocopying practices among library sta, li-
 brary patrons, and private corporations in –, concluded: “Of library patrons 
interviewed, the largest percentage, just over , said they had photocopied all or 
parts of books on one to three occasions within the previous six months. More 
than  claimed more than six times, less than  four to six times, and  
hadn’t photocopied at all. e greatest percentage of those averaging at least once 
a month were in federal libraries, where nearly  said they had done so. In cor-
 porate libraries, just over  claimed that average.” Howard Fields, “Copyright 
O
ce Report Shows Low Photocopying Payments,” Publishers Weekly, June , 
, .
  . Basic Books, Inc., CBS Inc., McGraw-Hill, Inc., Nelson-Hall, Inc., Prentice-Hall, Inc., 
Princeton University Press, and John Wiley & Sons, Inc. v. The Gnomon Corp. and 
Adam Carley, Individually and as President of the Gnomon Corp., Copyright L. Dec. 
,  D. Ct ().
  . Quoted in Edwin McDowell, “Nine Publishers Sue N.Y.U., Charging Copyright 
Violation,” New York Times, December , , .
  . Basic Books, Inc., Harper & Row Publishers, Inc., John Wiley & Sons, Inc., McGraw-
 Hill, Inc., Penguin Books USA, Inc., Prentice-Hall, Inc., Richard D. Irwin, Inc., and 
William Morrow & Co., Inc. v. Kinko’s Graphics Corp.,  F. Supp. , S.D.N.Y. 
().
 200| 1. E-BOOKS AND THE DIGITAL FUTURE
 . In the case of the Kinko’s decision, the U.S. District Court ruled in  in favor of 
the publishers, ordering Kinko’s to pay damages in the amount of . million. No 
damages were awarded in the Gnomon case. See Calvin Reid, “Kinko’s Pays . 
Million To Settle Copyright Suit,” Publishers Weekly, November , , .
  . Leonard A. Wood, “e Pass-Along Market for Books: Something to Ponder for 
Publishers,” Publishers Weekly, July , , .
  . Ibid.
  . Howard Fields, “Senate Bill to Study U.S. Public Lending Right,” Publishers Weekly, 
October , , . In the case of the United States, the specic terminology used 
was “author’s lending royalty,” a deliberate name change emphasizing author enti-
 tlement over public welfare. See Herbert Mitgang, “Authors Seek Pay for Loan of 
Books,” New York Times, January , , .
  . By  a public lending right already existed in Britain, Australia, New Zealand, 
West Germany, the Netherlands, Denmark, Norway, Sweden, Iceland, and Fin-
 land; a similar provision, called “Payment for Public Use,” was passed in Canada 
in . In Britain in the early s authors could “receive government-funded 
royalties of up to , based upon the records of a representative group of librar-
 ies.” Authors and publishers shared royalties in the Australian model of public-
 lending rights. Fields, “Senate Bill,” .
  . Elie A. Shneour, “A Look into the Book of the Future,” Publishers Weekly, January 
, , .
  . Print on demand refers to a broad range of just-in-time delivery systems for print-
 ed books, in which book buyers make requests for editions that are printed while 
they wait.
  . Shneour, “A Look into the Book of the Future,” .
  . John F. Baker, “Electronic Art Book . . . for One Read Only,” Publishers Weekly, 
June , , .
  . Ibid.
  . Since its initial release in , the text has become widely available on the Internet, 
apparently as a result of both illegal hacking and its o
cial release to a series of 
online bulletin boards in the mid-s.
  . An article in Details magazine reported: “Ashbaugh is gleeful about the dilemma 
[Agrippa] will pose to librarians. To register the book’s copyright, he must send 
two copies to the Library of Congress. To classify it, they must read it, and to read 
it, they must destroy it.” Gavin Edwards, “Cyber Lit,” Details, June , http://
 www.textles.com/sf/cyberlit.txt.
  . However, there was still the possibility that someone might possess su
cient tech-
 nical knowledge and expertise to crack the code illegally, which apparently did 
happen. See note .
  . Paul Hilts, “BookTech Looks at E-Publishing,” Publishers Weekly, March , , 
. Interestingly, Moynahan sees the passing along of books as an untapped mar-
 keting opportunity rather than lost revenue. is is a suggestive insight, one the 
book industry would do well to heed. I would add that the traditionally higher cost 
of hardbound library editions partly osets “lost revenue.”
 1. E-BOOKS AND THE DIGITAL FUTURE |201 
 . Paul Hilts, “Locking in with LockStream,” Publishers Weekly, July , , .
  . “RosettaBooks to Publish ‘Time Limit’ Ebook,” Publishers Weekly, August , , 
.
  . Quoted in Scott Carlson, “Online Textbooks Fail to Make the Grade: Students 
Prefer Handling Pages the Old-Fashioned Way,” Chronicle of Higher Education, 
February , , A. For more on digital “locking,” see Andrea L. Foster, “In a 
Pilot Program,  College Bookstores Begin Selling Digital Textbooks,” Publishers 
Weekly, September , , .
  . Jennifer Lee, “U.S. Arrests Russian Cryptographer as Copyright Violator,” New 
York Times, July , , C; idem, “In Digital Copyright Case, Programmer Can 
Go Home,” New York Times, December  , C; Steven Levy, “Busted by the 
Copyright Cops: How a Controversial Intellectual Property Law Got a Russian 
Programmer rown in Jail,” Newsweek, August , , . In a stunning deci-
 sion ElcomSo was acquitted in December  of having violated the DMCA. 
Although the jury found that the Advanced eBook Processor program indeed vio-
 lated the statute, it nevertheless determined that ElcomSo’s violation of the law 
was not willful.
  . David D. Kirkpatrick, “With Plot Still Sketchy, Characters Vie for Roles: e Strug-
 gles Over E-Books Abound, ough Readership Remains Elusive,” New York 
Times, November , , C.
  . Levy, “Rip is Book?” .
  . “Intellectual property law” refers to a juridical framework consisting of copyright 
statutes, patent laws, publicity rights, trademark laws, and attendant case law. Out-
 side the United States one would need to include the moral rights of authors.
  . Laurie Stearns, “Copy Wrong: Plagiarism, Process, Property, and the Law,” in Per-
 spectives on Plagiarism and Intellectual Property in a Postmodern World, ed. Lise 
Buranen and Alice M. Roy (Albany: State University of New York Press, ), . 
Stearns’s discussion specically addresses the relationship between plagiarism and 
copyright and, as such, I’ve adapted her argument. See also Tarleton Gillespie, 
Wired Shut: Copyright and the Shape of Digital Culture (Cambridge, Mass.: MIT 
Press, ), 
  . According to Lawrence Lessig, “Protection by technology can oen reach far be-
 yond the protection of the law.” The Future of Ideas: The Fate of the Commons in a 
Connected World (New York: Random House, ), . Peter Jaszi has termed 
this new set of legal-cum-practical controls “paracopyright.” See “Intellectual 
Property Legislative Update: Copyright, Paracopyright, and Pseudo-Copyright,” 
paper presented at the Association of Research Libraries Membership Meeting, 
May , , http://www.arl.org/arl/proceedings//luncheon/jaszi.html. See also 
Yochai Benkler, The Wealth of Networks: How Social Production Transforms Mar-
 kets and Freedom (New Haven, Conn.: Yale University Press, ): . Fair use 
refers to a key exception in copyright law protecting the appropriation of copy-
 righted material for the purpose of parody, criticism, and education, under specic 
conditions. e rst-sale doctrine stipulates that the purchaser of a copyrighted 
work, not the copyright holder, possesses the right to sell it or give it away once the 
202| 1. E-BOOKS AND THE DIGITAL FUTURE
purchaser has legally acquired it. Both provisions were codied in the U.S. Copy-
 right Act of  ( U.S.C., secs. and , resp.).
  . “Publishers Sue Google Over Plans to Digitize Books,” press release, Association of 
American Publishers, October , , http://www.publihsers.org/press/releases.
 cfm?PressReleaseArticleID=. See also Toobin, “Google’s Moon Shot”; Kelly, 
“Scan is Book!”; and Vaidhyanathan, “e Googlization of Everything and the 
Future of Copyright.” e litigants settled the lawsuit as this book was going to 
press.
 2. The Big-Box Bookstore Blues
  . Raymond Williams, “Culture Is Ordinary,” in Resources of Hope: Culture, Democ-
 racy, Socialism, ed. Robin Gable (London: Verso, ), .
  . Author Barbara Kingsolver, always sensitive to the local, echoes this sentiment: “I 
know that in some small towns that have never before had the privilege of a real 
bookstore, the nationally run stores now turning up may be a godsend.” She goes on, 
however, to mourn the passing of one of her favorite Tuscon, Arizona, bookshops, 
the Book Mark, which was an early promoter of her work and which apparently fell 
victim to chain store and Internet bookselling. Barbara Kingsolver, “Marking a Pas-
 sage,” in Small Wonder (New York: Harper Perennial, ), –.
  . Penny Singer, “A Nonchain Bookstore Bucks the Tide,” New York Times, Septem-
 ber , , .
  . Betty Ann Bowser, “Retail Book Bind,” The NewsHour with Jim Lehrer, PBS, Au-
 gust , , http://www.pbs.org/newshour/bb/entertainment/july-dec/books_ 
-.html.
  . Lynne Tillman, Bookstore: The Life and Times of Jeanette Watson and Books & Co. 
(New York: Harcourt Brace, ), xxii.
  . Karen Angel, “Are Independents Making a Comeback?” Publishers Weekly, June , 
, ; Yvonne Zipp, “e Tomes, ey Are A-Changing,” Christian Science Mon-
 itor, June , , ; Kyle York Spencer, “A Closing Chapter for Wellington’s,” Ra-
 leigh News and Observer, January , , B. See also André Schirin, The Busi-
 ness of Books: How International Conglomerates Took Over Publishing and Changed 
the Way We Read (London: Verso, ), .
  . Singer, “A Nonchain Bookstore Bucks the Tide,” .
  . Chet Bridger, “Small Bookstores Fear Writing Is on the Wall,” Buffalo News, Febru-
 ary , , A.
  . Angel, “Are Independents Making a Comeback?” ; Ric Manning, “Book Stores 
Fight Back Against Online Goliaths,” Boardwatch, June , –.
  . Jim Milliot, “Study Shows Chains Had Biggest Share of Book Market in ’,” Pub-
 lishers Weekly, June , , .
  . John Mutter, “More an Half Now Buy eir Books in Chains—‘PW’ Survey,” 
Publishers Weekly, May , , ; Angel, “Are Independents Making a Come-
 back?” ; Manning, “Book Stores Fight Back”; Schirin, The Business of Books, .
 2. THE BIG-BOX BOOKSTORE BLUES |203 
 . Josh Getlin, “Chain Reaction: As Mega-Bookstores Move into eir Neighbor-
 hoods, Independents Worry About the Future,” Los Angeles Times, May , , E.
  . Ibid.
  . William Grimes, “Book War: Shops vs. Superstores: As Chains Grow, Struggling 
Small Stores Stress Expertise,” New York Times, August , , B.
  . Bowser, “Retail Book Bind.”
  . David Rhode, “As Barnes & Noble Looms, Two Bookstores Consolidate,” New York 
Times, June , , B.
  . Bridger, “Small Bookstores Fear Writing Is on the Wall,” A.
  . Karen Angel and John Mutter, “Sad Tidings of the New Year,” Publishers Weekly, 
January , , .
  . Steve Sherman, “An Owner’s Story: e Closing of the Oldest Bookstore,” Publish-
 ers Weekly, May , , .
  . Karen Angel, “NYC’s Oldest New Age Bookstore Closes,” Publishers Weekly, March 
, , .
  . Robin Pogrebin, “A Shakespeare & Co. to Exit the Scene,” New York Times, June , 
, B.
  . Dinitia Smith, “Epilogue for Another Bookstore,” New York Times, January , , 
A. See also Tillman, Bookstore, –.
  . Judith Rosen, “Bookland of Maine to Close Four Stores,” Publishers Weekly, March 
, , .
  . Schirin, The Business of Books, .
  . George Myers Jr., “Turning a Page: What Gets Published Is Determined, Increas-
 ingly, by Fewer Minds,” Columbus Dispatch, December , .
  . Manning, “Book Stores Fight Back,” –. See also Bridger, “Small Bookstores 
Fear Writing Is on the Wall,” A.
  . Mark Feeney, “Pumping Up the Volumes,” Boston Globe, December , , C.
  . Meaghan Morris, “ings to Do with Shopping Centers,” in Too Soon Too Late: 
History in Popular Culture (Bloomington: Indiana University Press, ), .
  . Janice A. Radway, A Feeling for Books: The Book-of-the-Month Club, Literary Taste, 
and Middle-Class Desire (Chapel Hill: University of North Carolina Press, ), 
. See also: Lendol Calder, Financing the American Dream: A Cultural History of 
Consumer Credit (Princeton, N.J.: Princeton University Press, ); Lizabeth Co-
 hen, A Consumers’ Republic: The Politics of Mass Consumption in Postwar America 
(New York: Knopf, ); and Gary Cross, An All-Consuming Century: Why Com-
 mercialism Won in Modern America (New York: Columbia University Press, 
).
  . See Radway, A Feeling for Books, , . See also Joan Shelley Rubin, The Making 
of Middlebrow Culture (Chapel Hill: University of North Carolina Press, ), , 
.
  . For two “coming of age” narratives that exemplify this moment of institutionaliza-
 tion in book publishing, see Jason Epstein, Book Business: Publishing Past, Present, 
and Future (New York: Norton, ); and Schirin, The Business of Books. From 
a more critical standpoint, see Radway, A Feeling for Books, and Rubin, The Mak-
 ing of Middlebrow Culture, –.
 204| 2. THE BIG-BOX BOOKSTORE BLUES
 . See Nicole Stoops, “Educational Attainment in the United States, ” (Washing-
 ton, D.C.: United States Census Bureau, ), , http://www.census.gov/prod/
 pubs/p–.pdf. See also Cohen, A Consumers’ Republic, –. Laura J. 
Miller notes that changes in mass higher education didn’t alter the book market 
substantially. Laura J. Miller, Reluctant Capitalists: Bookselling and the Culture of 
Consumption (Chicago: University of Chicago Press, ), .
  . Allene Symons, “Interview with Ken White: Blueprint of a Career in Bookstore 
Design,” Publishers Weekly, March , , –.
  . White is president of Ken White Associates, Inc., a consulting rm that specializes 
in designing bookstores. Since the s his rm has been involved in redesigning 
over a thousand of these stores across the United States, including the famous 
Barnes & Noble store on Fih Avenue and Eighteenth Street.
  . Symons, “Interview With Ken White,” . See also “Ken White: Renaissance Man 
of Architecture,” Publishers Weekly, February , , –.
  . Rachel Bowlby, Carried Away: The Invention of Modern Shopping (New York: Co-
 lumbia University Press: ), .
  . Ibid., .
  . Symons, “Interview with Ken White, .
  . Ibid.
  . Ibid.
  . Ken White, “Display and Visual Merchandising,” in A Manual on Bookselling: How 
to Open and Run Your Own Bookstore, rd ed., ed. Robert D. Hale, Allan Marshall, 
and Jerry N. Showalter (New York: Harmony Books, ), –; see esp. .
  . E. P. ompson, “e Moral Economy of the English Crowd in the Nineteenth 
Century,” Past and Present  (February ): .
  . ompson notes that marketplace riots were not altogether unheard of. See “e 
Moral Economy,” –.
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Cross, An All-Consuming Century, .
  . “Barnes & Noble, Educational Bookstore, Celebrates  Years of Service,” Publish-
 ers Weekly, February , , . ere are some discrepancies concerning when 
the company was founded. Although this source indicates the year as , most 
available evidence points to . It’s possible that Barnes began selling used books 
from his home in  and expanded the business into a formal secondhand book 
wholesaling outt the following year, although I’ve yet to nd any evidence to cor-
 roborate that speculation.
  . See “Wheaton, IL,” The Encyclopedia of Chicago, http://www.encyclopedia
 .chicagohistory.org/pages/.html. See also Mary Anne Phemister,  Wheaton 
No tables: Their Stories & Where They Lived (Wheaton, Ill.: Prairie Publications, 
), .
  . See “Follett History,” http://www.follett.com/FollettHistory.cfm.
  . “Barnes & Noble . . . Celebrates  Years of Service,” .
 2. THE BIG-BOX BOOKSTORE BLUES |205 
 . Ibid.
  . Ibid. See also “Sixty-Five Years of Bookselling,” College Store, April , .
  . “Barnes & Noble . . . Celebrates  Years of Service,” –. See also the article “In-
 crease in Serious Reading Causes Book Firm to Expand,” New York Times, April , 
, .
  . “Barnes & Noble . . . Celebrates  Years of Service,” .
  . Ibid., .
  . Ibid.
  . “Barnes & Noble Remodels Its Quarters for E
ciency,” Publishers Weekly, Decem-
 ber , , .
  . See Stephen H. Barnes, Muzak: The Hidden Messages in Music (Lewiston, Me.: Ed-
 win Mellen Press, ). See also Joseph Lanza, Elevator Music: A Surreal History 
of Muzak, Easy-Listening, and Other Moodsong (New York: St. Martin’s Press, ), 
–, –.
  . “Barnes & Noble Remodels Its Quarters for E
ciency,” .
  . “Sixty-Five Years of Bookselling,” .
  . “Barnes & Noble . . . Celebrates  Years of Service,” .
  . “Barnes & Noble Remodels Its Quarters for E
ciency,” –. See also “Barnes 
& Noble . . . Celebrates  Years of Service,” .
  . “Barnes & Noble . . . Celebrates  Years of Service,” .
  . “Barnes & Noble’s Revitalization Program,” Publishers Weekly, September , , 
–.
  . “Barnes & Noble Success Spawns New Mall Stores,” Publishers Weekly, August , 
, .
  . Ibid.
  . “Barnes & Noble Success,” .
  . David D. Kirkpatrick, “Barnes & Noble’s Jekyll and Hyde,” New York, July , , 
http://nymag.com/nymetro/news/biznance/biz/features//infex.html. ere is 
some discrepancy with regard to the exact sales gure, which Kirpatrick quoted as 
,. For additional accounts of the deal, see: Lila Freilicher, “Barnes & Noble: 
e Book Supermarket, of Course, of Course,” Publishers Weekly, January , , 
; “Literary Supermarket,” Forbes, May , , .
  . I. Jeanne Dugan, “e Baron of Books,” BusinessWeek, June , , http://www.
 businessweek.com///b.htm.
  . John Mutter, “A Chat with Bookseller Len Riggio,” Publishers Weekly, May , , 
.
  . Ibid. Coincidentally, brothers Tom and Louis Borders founded the rst Borders 
Bookstore in Ann Arbor, Michigan, in , the same year Riggio purchased 
Barnes & Noble from Amtel.
  . Freilicher, “Barnes & Noble: e Book Supermarket,” –.
  . Ibid., . See also Dugan, “e Baron of Books.”
  . Freilicher, “Barnes & Noble: e Book Supermarket,” .
  . Radway, A Feeling for Books, .
  . On the matter of fungibility and printed books, see Radway, A Feeling for Books, 
–.
 206| 2. THE BIG-BOX BOOKSTORE BLUES
 . Freilicher, “Barnes & Noble: e Book Supermarket,” .
  . “Literary Supermarket,” .
  . Bowlby, Carried Away, .
  . Freilicher, “Barnes & Noble: e Book Supermarket,” .
  . Ibid., .
  . Mutter, “A Chat with Bookseller Len Riggio,” ; “Barnes & Noble Success,” 
–.
  . Allene Symons, “Barnes & Noble to Buy B. Dalton; Will Become Largest Chain,” 
Publishers Weekly, December , , .
  . Ibid.
  . Ibid., , . See also Dugan, “e Baron of Books”; Mutter, “A Chat with Booksell-
 er Len Riggio,” .
  . On “local instances” and “general models,” see Morris, “ings to Do with Shop-
 ping Centers,” . On corporate strategies for localizing book superstores, espe-
 cially community-oriented events, see Miller, Reluctant Capitalists, –; and 
K. D. Trager, “Reading in the Borderland: An Ethnographic Study of Serious Read-
 ers in a Mega-Bookstore Café.” Communication Review , no.  (April–June ): 
.
  . John Mutter, “Location: B & N’s Challenge,” Publishers Weekly, September , , 
.
  . e phrase “New South” has been used at least twice to describe the South’s eorts 
to reinvent itself. It was purportedly coined by the journalist and orator Henry W. 
Grady, who, following the Civil War, called on the southern states to modernize. 
e latter-day incarnation of “New South” reects the region’s transformation in 
the s into a sprawling, postindustrial economy. My use of the term here refers 
to the latter sense. See James G. Leyburn, The Way We Lived: Durham, – 
(Elliston, Va.: Northcross House, ), .
  . Jean Bradley Anderson, Durham County: A History of Durham County, North Car-
 olina (Durham, N.C.: Duke University Press, ), . Durham County, to which 
the city of Durham now belongs, was founded in .
  . Leyburn, The Way We Lived, .
  . Ibid., .
  . Anderson, Durham County, , ; Leyburn, The Way We Lived, .
  . Anderson, Durham County, . See also Dolores E. Janiewski, Sisterhood Denied: 
Race, Gender, and Class in a New South Community (Philadelphia: Temple Univer-
 sity Press, ), 
  . Anderson, Durham County, ; Janiewski, Sisterhood Denied, –.
  . Janiewski, Sisterhood Denied, .
  . Quoted in Christina Greene, Our Separate Ways: Women and the Black Freedom 
Movement in Durham, North Carolina (Chapel Hill: University of North Carolina 
Press, ), .
  . Anderson, Durham County, . See also Greene, Our Separate Ways, .
  . Anderson, Durham County, , –. See also Leonard Rogo, Homelands: 
Southern Jewish Identity in Durham and Chapel Hill, North Carolina (Tuscaloosa: 
University of Alabama Press, ), .
 2. THE BIG-BOX BOOKSTORE BLUES |207 
 . Tim Vercellotti, “Wal-Mart Finds Home on – between Durham, Chapel Hill,” 
Raleigh News & Observer, June , , B; Renée DeGross, “Mall Developers 
Move to Fulll Shoppers’ Wishes,” Raleigh News & Observer, May , , I; 
“Table DP-. Prole of General Demographic Characteristics: ,” (Washington, 
D.C.: U.S. Census Bureau, ), , http://censtats.census.gov/data/NC/.
 pdf; “Pop-Facts: Demographic Snapshot Report—Trade Area:  New Hope 
Commons Dr., Durham, NC –,” report prepared by Claritas, Inc., for 
Montgomery Carolina Real Estate Services LLC, January , , , http://www.
 montgomerydevelopment.com/llc_pdf/newhope_glance.pdf.
  . Linda Brown Douglas, “Newcomers Part of New Center,” Raleigh News & Observer, 
May , , C.
  . Restaurants in Chapel Hill, for example, are prohibited from using drive-through 
windows to service customers, a common practice among fast-food chains. e 
sole exception in the town is a local restaurant, the Sunrise Biscuit Kitchen, which 
operates exclusively as a drive-through establishment and was grandfathered in. 
Similarly, a Red Roof Inn hotel is barred by the town of Chapel Hill from installing 
a red roof. On the matter of income, see note .
  . J. Ward Best, “e Shopping Center Nobody Wanted Gets Last Laugh,” Durham 
Herald, November , , B.
  . Bonnie Rochman, “Chapel Hill Council Unimpressed with Borders’ Proposal,” Ra-
 leigh News & Observer, July , , B.
  . In  Durham’s median family income was ,, which was just a hair below 
the national average. Chapel Hill’s, by contrast, was ,, or almost  percent 
of the national average. It’s worth noting, however, that Durham’s median house-
 hold income in  (,) was slightly higher than that of Chapel Hill 
(,). In terms of education, about  percent of Durham’s population had 
earned a bachelor’s degree or higher. In Chapel Hill that gure was  percent. See 
http://factnder.census.gov; http://quickfacts.census.gov.
  . Chris O’Brien, “Orange Finds Temptation Across the Border,” Raleigh News & Ob-
 server, January , ), B; Vercellotti, “Wal-Mart Finds Home”; Dwight Martin, 
“Triangle Bookworms Get a New Superstore,” Herald-Sun, September , , B; 
Best, “Shopping Center Nobody Wanted.”
  . Vercellotti, “Wal-Mart Finds Home”; Linda Brown Douglas, “Work Begins at New 
Hope Commons,” Raleigh News & Observer, July , , D.
  . Anderson, Durham County, .
  . Ibid., –. See also Greene, Our Separate Ways, –. Many of Durham’s 
downtown businesses were still open at the time, and the protesters targeted them 
as well.
  . Elizabeth Wellington, “Readers Oer a Labor of Love,” Raleigh News & Observer, 
August , , B.
  . Ray Gronberg, “Intimate Closes the Book on Final Chapter,” Herald-Sun, March , 
, A; Wellington, “Readers Oer a Labor of Love”; Kathleen Kearns, “Intimate 
Bookshop Owner Wallace Kuralt Dies,” Chapel Hill News, December , , 
http://www.chapelhillnews.com/front/story/p-c.html.
 208| 2. THE BIG-BOX BOOKSTORE BLUES
 . The Intimate Bookshop, Inc. v. Barnes & Noble, Inc., Barnesandnoble.com, Inc., Bor-
 ders Group, Inc., and Walden Acquisition Company,  Civ. , S.D.N.Y. (). 
See also Gronberg, “Intimate Closes the Book”; and Kearns, “Intimate Bookshop 
Owner Wallace Kuralt Dies.”
  . Caucasians are a clear majority in Chapel Hill, comprising more than  percent of 
the population. By contrast, Durham’s black and white populations are almost the 
same size, with each group comprising roughly  percent of the city’s residents. 
See http://factnder.census.gov.
  . Dugan, “e Baron of Books.”
 3. Bringing Bookland Online
  . Joshua Quittner, “An Eye on the Future,” Time, December , , .
  . Quittner, “An Eye on the Future,” .
  . is or some version of the story of the founding of online bookselling is reiterated 
in virtually every mainstream account of the history of Amazon.com. See Joshua 
Cooper Ramo, “e Fast-Moving Internet Economy Has a Jungle of Competitors 
. . . and Here’s the King,” Time, December , , ; Rebecca Saunders, Business 
the Amazon.com Way: Secrets of the World’s Most Astonishing Web Business (Dover, 
Engl.: Capstone, ), –; Michael H. Martin, “e Next Big ing: A Book-
 store?” Fortune, December , , –; Robert D. Hof, “Amazon.com: e 
Wild World of E-Commerce,” BusinessWeek, December , , http://www
 .businessweek.com///b.htm; and Robert Spector, Amazon.com: Get 
Big Fast (New York: HarperBusiness, ).
  . Janice A. Radway, Reading the Romance: Women, Patriarchy, and Popular Litera-
 ture (Chapel Hill: University of North Carolina Press, ), .
  . Karl Marx, Capital, vol. , A Critique of Political Economy, trans. Ben Fowkes (Lon-
 don: Penguin Books, ), .
  . Here I am paraphrasing Marx’s famous lines from the conclusion to part  of Capi-
 tal (–).
  . Michael Denning, Culture in the Age of Three Worlds (London: Verso, ), .
  . John Tebbel, A History of Book Publishing in the United States, vol. , The Golden 
Age Between the Two Wars, – (New York: Bowker, ), .
  . Ibid., .
  . James R. Beniger, The Control Revolution: Technological and Economic Origins of 
the Information Society (Cambridge, Mass.: Harvard University Press, ), vii.
  . Tebbel, A History of Book Publishing in the United States, –; –.
  . O. H. Cheney, Economic Survey of the Book Industry, – (New York: Bowker, 
), .
  . Richard Ohmann, Selling Culture: Magazines, Markets, and Class at the Turn of the 
Century (London: Verso, ), –.
  . Stuart Ewen, Captains of Consciousness: Advertising and the Social Roots of the 
Consumer Culture, rev. ed. (New York: Basic Books, ). Bernays was cognizant 
3. BRINGING BOOKLAND ONLINE |209 
of Cheney and his writings on business competition. Given Bernays’s investment 
in “propaganda,” it is unsurprising that he ignored what Cheney had to say about 
logistics. See Edward L. Bernays, Propaganda (Brooklyn, N.Y.: Ig Publishing, ), 
–.
  . O.H. Cheney, “e New Competition,” Nation’s Business (June ): .
  . Ibid., .
  . “Comments on the New Competition,” Nation’s Business (September ): .
  . O.H. Cheney, “e Answer to the New Competition,” Nation’s Business (October 
): –, –.
  . “Industry’s Control Required in Trade,” New York Times, April , , .
  . See, e.g., “Comments on the New Competition,” –; Stuart Chase, “New Com-
 petition Vexes Business,” New York Times, October , , ; O.H. Cheney, “It 
Ain’t Gonna Rain No More,” Nation’s Business (December ): –; Cheney, 
“e Answer to the New Competition,” –, –; “New Competition Explained,” 
Washington Post, December , , R; and O.H. Cheney, “Mind Your Own Busi-
 ness,” Nation’s Business (August ): –, –.
  . Quoted in Cheney, “e Answer to the New Competition,” .
  . “Comments on the New Competition.
  . “Cheney Lays Crash in Stocks to Banks,” New York Times, March , , .
  . O. H. Cheney, “e Publishing Industry Discovers Economics,” Publishers Weekly, 
June , , –.
  . Frederic G. Melcher, foreword to The Economic Survey of the Book Industry, –
 , by O. H. Cheney (New York: Bowker, ), vi.
  . Robert Lynd, “e Book Industry,” review of The Economic Survey of the Book In-
 dustry, –, by O. H. Cheney, Saturday Review of Literature, January , , 
.
  . Cheney, The Economic Survey, , .
  . Ibid., –.
  . Ibid., , .
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Ibid., .
  . Ibid., ; emphasis added.
  . Ibid., –.
  . Ibid., ; emphasis added.
  . Ibid., .
  . Ibid., –. See also Robert A. Carter, “What’s Changed Since Cheney?” Publish-
 ers Weekly, October , , .
  . Cheney, The Economic Survey, .
  . “A Book Business Survey,” New York Times, January , , .
  . “Book Trade Denies Cheney Strictures,” New York Times, January , , . For 
more reactions to the Cheney Report, see Tebbel, A History of Book Publishing, 
.
 210| 3. BRINGING BOOKLAND ONLINE
 . Quoted in “Hope of Book Trade Put in New Survey,” New York Times, January , 
, .
  . “e Background of the Survey,” Publishers Weekly, January , , .
  . “Publishers Advise a Curb on Books,” New York Times, June , ,; “Publishers 
List Fewer New Books,” New York Times, February , , .
  . Lynd, “e Book Industry,” ; Tebbel, A History of Book Publishing, .
  . Tebbel, A History of Book Publishing, .
  . Ibid., .
  . Carter, “What’s Changed Since Cheney?” .
  . See, e.g., Joan Shelley Rubin, The Making of Middlebrow Culture (Chapel Hill: Uni-
 versity of North Carolina Press, ): ,  n. ; and Laura J. Miller, Reluctant 
Capitalists: Bookselling and the Culture of Consumption (Chicago: University of 
Chicago Press, ), –.
  . Tebbel, A History of Book Publishing in the United States, .
  . ISBN: International Standard Book Numbering (Incorporating Recommendations 
of the Publishers Association for Implementing the Standard Book Numbering 
Scheme), th rev. ed. (London: Standard Book Numbering Agency, ), . See 
also Daniel Melcher, “Standard Book Numbering,” Publishers Weekly, April , 
, .
  . ISBN, .
  . Ibid.
  . F. G. Foster, “Standard Book Numbering in the Book Trade,” http://www.informat-
 icsdevelopmentinstitute.net/isbn.rtf.
  . “Standard Book Numbering Approved for U.S.A.,” Publishers Weekly, September , 
, .
  . ISBN, . Basically the only dierence is that the ISBN includes a “group number” to 
designate the book’s language/country/region of origin.
  . “Standard Book Numbering Approved for U.S.A.,” .
  . “Publicity Committee Promotes ISBN Usage on Several Fronts,” Publishers Weekly, 
May , , . See also George Goldberg and Je Goldberg, “e Progress of 
Bookland EAN,” Publishers Weekly, October , , .
  . is example and the preceding explanation are drawn from ISBN, –. See also 
Melcher, “Standard Book Numbering,” –.
  . Radway, A Feeling for Books, .
  . “Complete ISBN Coverage in Latest Books in Print,” Publishers Weekly, October , 
, .
  . Stephen A. Brown, Revolution at the Checkout Counter (Cambridge, Mass.: Har-
 vard University Press, ), –. See also Benjamin Nelson, Punched Cards to 
Bar Codes: A  Year Journey (Peterborough, N.H.: Helmers, ), .
  . Brown, Revolution at the Checkout, ; Nelson, Punched Cards to Bar Codes, .
  . “Bar Code History,” Barcode , http://www.adams.com/pub/russadam/history
 .html.
  . Sandra K. Paul, “A New Era in Order Fulllment?” Publishers Weekly, April , 
, .
 3. BRINGING BOOKLAND ONLINE |211 
 . Paul D. Doebler, “ISBN Task Force Begins Experimental Use of Computerized 
Book Ordering Methods,” Publishers Weekly, May , , .
  . “Progress Is Slow but Sure Toward ISBN Optical Reading,” Publishers Weekly, June 
, , .
  . For example, the ISBN conveys no pricing information. While the basic UPC sym-
 bol does provide price, it communicates only minimal data pertaining to the 
“identity” of a given item.
  . “Later U.P.C. Developments,” http://members.aol.com/productupc/upc.work.html. 
See also “Book Industry Bar Codes,” http://www/barcode-us.com/support_desk/
 booksuppcontent.html; and “Universal Product Code (UPC) and EAN Article 
Numbering Code (EAN),” Barcode , http://www.adams.com/pub/russadam/upc-
 code.html.
  . “Universal Product Code.” See also Sonja Bolle, “e Book Industry Moves Toward 
a Bar Code Standard,” Publishers Weekly, May , , .
  . Bolle, “e Book Industry,” .
  . “Book Industry Bar Codes.”
  . Zoë Wykes, ed., ISBN- for Dummies (Hoboken, N.J.: Wiley, ), electronic 
book, http://www.bisg.org/isbn-/ISBN_For_Dummies.pdf. See also American 
Booksellers Association, “FAQs about the -Digit ISBN and the  Sunrise and 
GTIN Initiatives,” http://www.bookweb.org/graphics/pdfs/-digit-isbn.pdf.
  . Goldberg and Goldberg, “e Progress of Bookland EAN,” .
  . Ibid.
  . Ibid., –.
  . Andrew Ross, “Jobs in Cyberspace,” in Real Love: In Pursuit of Cultural Justice 
(London: Routledge, ), .
  . Amazon.com, “ Annual Report,” , http://library.corporate-ir.net/library// 
//items//_Annual_report.pdf.
  . Quoted in Quittner, “An Eye on the Future,” .
  . By comparison, its o
ces at the time occupied eleven hundred square feet. See 
Spector, Amazon.com, .
  . Martin, “e Next Big ing,” .
  . Paul Barton-Davis, quoted in Spector, Amazon.com, .
  . Spector, Amazon.com, , .
  . Ibid., .
  . For example, the company turned over its stock sixteen, eighteen, and nineteen 
times in , , and , respectively. See Amazon.com, “ Annual Re-
 port,” .
  . Spector, Amazon.com, .
  . Ibid., .
  . Saul Hansell, “Amazon Ships to a Sorting Machine’s Beat,” New York Times, Janu-
 ary , , C.
  . Steven M. Zeitchik, “Virtual Bookselling, with Bricks and Mortar,” Publishers 
Weekly, December , , .
  . Amazon.com, “Letter to Shareholders, Customers, and Employees (),” , http://
 212| 3. BRINGING BOOKLAND ONLINE
media.corporate-ir.net/media_les/irol///reports/Shareholderletter.
 pdf.
  . “Sales, Losses Jump at Amazon.com,” Publishers Weekly, May , , .
  . Spector, Amazon.com, .
  . Joelle Tessler, “e Real Side of Amazon,” Raleigh News & Observer, November , 
, D; Joe Ze, “From Your Mouse to Your House: What Goes on Behind the 
Scenes When You Place an Order at Amazon.com,” Time, December , , .
  . Tessler, “e Real Side of Amazon,” D; Michael Krantz, “Cruising Inside Ama-
 zon,” Time, December , , ; Joe Ze, “From Your Mouse to Your House,” 
.
  . Tessler, “e Real Side of Amazon,” D ; Ze, “From Your Mouse to Your House,” 
.
  . Tessler, “e Real Side of Amazon,” D.
  . Hansell, “Amazon Ships to a Sorting Machine’s Beat,” C.
  . Spector, Amazon.com, .
  . Ibid., –. See also Hof, “Amazon.com: e Wild World of E-Commerce.”
  . Spector, Amazon.com, .
  . Ibid., .
  . Joseph Turow oers a parallel account, in which he explores how product codes, 
databases, and other technologies have been used to track and manage consumer 
behavior. See Niche Envy: Marketing Discrimination in the Digital Age (Cambridge, 
Mass.: MIT Press, ).
  . Hansell, “Amazon Ships to a Sorting Machine’s Beat,” C.
  . Ibid.
  . Ibid.
  . Marx, Capital, vol. , .
  . Jacques Attali, Noise: The Political Economy of Music, trans. Brian Massumi (Min-
 neapolis: University of Minnesota Press, ), . Cf. Marx: “A single violin player 
is his own conductor; an orchestra requires a separate one. e work of directing, 
superintending and adjusting becomes one of the functions of capital, from the 
moment labour under capital’s control becomes co-operative” (Capital, vol. , 
–).
  . Jonathan Sterne, “Amazon.com,” in Encyclopedia of New Media: An Essential Refer-
 ence to Communication and Technology, ed. Steve Jones (ousand Oaks, Calif.: 
Sage, ), –; Jim Milliot, “Amazon.com Cuts , Jobs in Drive for Protabil-
 ity,” Publishers Weekly, February , , ; Miguel Hel, “Campaign for Unioniza-
 tion at Amazon Intensies,” http://www.infoworld.com/articles/hn/xml////
 hnamazon.xml; Keith Regan, “Amazon Backtracks on Gag Rule for Layos,” 
E-Commerce Times, http://ecommercetimes.com/perl/story/.html.
  . Cheney, The Economic Survey, .
  . Miller, Reluctant Capitalists, .
  . Cheney, The Economic Survey, . Of course, as a member of the professional 
managerial class Cheney went on to suggest that others like him—particularly 
publishers and booksellers—should reap the lion’s share of the rewards.
 3. BRINGING BOOKLAND ONLINE |213 
4. Literature as Life on Oprah’s Book Club
  . “Oprah’s Book Club Anniversary Party,” The Oprah Winfrey Show, September , 
,  (transcript).
  . Paul Streitfeld, “On Oprah: People Who Read,” Washington Post, September , 
, A. See also Paul Gray, “Winfrey’s Winners,” Time, December , , .
  . “Newborn Quintuplets Come Home,” The Oprah Winfrey Show, October , , 
 (transcript).
  . Bridget Kinsella, “e Oprah Eect: How TV’s Premier Talk Show Host Puts 
Books Over the Top,” Publishers Weekly, January , , –.
  . Paul Gray, “Winfrey’s Winners,” ; “Touched by an Oprah,” People, December , 
, ; “Ticker,” Brill’s Content (April ): .
  . Cecelia Konchar Farr, Reading Oprah: How Oprah’s Book Club Changed the Way 
America Reads (Albany: State University of New York Press, ), . Farr’s statis-
 tics only cover titles selected for the book club between  and .
  . “Oprah’s Book Club Anniversary Party,” .
  . Abby Fowler, “Saying No to Oprah,” Newsweek, November , , . See also 
Kathleen Rooney, Reading with Oprah: The Book Club That Changed America 
(Fayetteville: University of Arkansas Press, ), .
  . See Farr, Reading Oprah, –, , , n. Farr continually draws parallels be-
 tween her role as a literature professor and Winfrey’s leadership of the book club. 
See also Rooney, Reading with Oprah, , , . Rooney chastises Winfrey for 
being insu
ciently professorial and for encouraging “childish” forms of reading.
  . Methodologically this consists of a close reading of transcripts of episodes of The 
Oprah Winfrey Show that have featured Oprah’s Book Club.
  . “About Oprah: Global Distribution List for The Oprah Winfrey Show,” http://
 www.oprah.com/about/press/about_press_globelist.jhtml. See also Kinsella, 
“e Oprah Eect,” ; Gray, “Winfrey’s Winners,” .
  . Luisa Kroll, “e World’s Billionaires,” Forbes.com, March , , http://www.
 forbes.com////richest-people-billionaires-billionaires-cx_lk_bil-
 lie_land.html; Matthew Miller, “e Forbe’s ,” Forbes.com, September , , 
http://www.forbes.com////richest-americans-forbes-lists-richlist-cx_
 mm_rich_land.html; Elizabeth MacDonald and Chana R. Schoenberger, “e 
World’s  Most Powerful Women,” Forbes.com, August , , http://www
 .forbes.com////most-powerful-women-biz-women-cz_em_cs_ 
power_land.html; and Lea Goldman, Monte Burke, and Kiri Blakeley, “e Celeb-
 rity ,” Forbes.com, June , , http://www.forbes.com////best-paid-
 celebrities-celebrities_cz_lg_celeb_land.html.
  . e origins of the term are generally attributed to a Wall Street Journal editorial in 
, though I’ve found an earlier instance in an editorial from  that was pub-
 lished in the same paper. at piece, interestingly, couches the term within the 
phrase “what’s been called the Oprahcation of politics,” suggesting that it had 
already been circulating in the popular imagination for an indeterminate period 
of time. See the following editorials: “Queen Oprah,” Wall Street Journal, Septem-
 214| 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB
ber , , A; “Bathos and Credibility,” Wall Street Journal, August , , 
A. For other uses of the term “Oprahcation,” including critical commentary, 
see Mark Steyn, “Comic Oprah,” National Review, March , , http://www
 .nationalreview.com/mar/steyn.html; LaTonya Taylor, “e Church 
of O,” Christianity Today, April , , http://www.christianitytoday.com/
 ct///..html; Chuck Colson, “Oprahcation and Its Discontents: Our Mile- 
Wide, Inch-Deep Religious Culture,” Christian Examiner (May ), http://www
 .christianexaminer.com/Articles/ChuckColson/Art_May_Colson.html; 
Jane M. Shattuc, “e Oprahication of America: Talk Shows and the Public 
Sphere,” in Television, History, and American Culture: Feminist Critical Essays, ed. 
Mary Beth Haralovich and Lauren Rabinovitz (Durham, N.C.: Duke University 
Press, ), –; idem, The Talking Cure: TV Talk Shows and Women (New 
York: Routledge, ), –; and Farr, Reading Oprah, –; –. See also 
Eva Illouz, Oprah Winfrey and the Glamour of Misery: An Essay on Popular Culture 
(New York: Columbia University Press, ). Although she does not use the word 
“Oprahcation” explicitly, she seems to invoke the spirit of the term in her critique 
of the “cultural matrix” of the Oprah Winfrey phenomenon.
  . R. Mark Hall, “e ‘Oprahcation’ of Literacy: Reading ‘Oprah’s Book Club,’” Col-
 lege English , no.  (July ): –. In contrast to most critics, Hall doesn’t 
use “Oprahcation” in a disparaging sense.
  . See Farr, Reading Oprah, . See also Rooney, Reading with Oprah, .
  . Janice A. Radway, A Feeling for Books: The Book-of-the-Month Club, Literary Taste, 
and Middle-Class Desire (Chapel Hill: University of North Carolina Press, ), 
.
  . Janice A. Radway, Reading the Romance: Women, Patriarchy, and Popular Litera-
 ture (Chapel Hill: University of North Carolina Press, ), .
  . On the branding of Oprah, see Gayle Feldman, “Making Book on Oprah,” New 
York Times Book Review, February , , .
  . Kinsella, “e Oprah Eect,” .
  . Paddy Scannell, Radio, Television and Modern Life: A Phenomenological Approach 
(Oxford: Blackwell, ), .
  . Quoted in Kinsella, “e Oprah Eect,” .
  . Scannell, Radio, Television and Modern Life, .
  . Ibid., .
  . e notion of the “talking life” of books is drawn from Farr, Reading Oprah, .
  . Cynthia Crossen, “Read em and Weep: Misery, Pain, Catastrophe, Despair . . . 
and at’s Just the First Chapter,” Wall Street Journal, July , , W.
  . “Oprah’s Book Club,” The Oprah Winfrey Show, June , ,  (transcript).
  . Ibid., .
  . “Book Club Finale,” The Oprah Winfrey Show, June , ,  (transcript).
  . Ibid., .
  . “Oprah’s Book Club,” The Oprah Winfrey Show, June , ,  (transcript).
  . “Behind the Scenes at Oprah’s Dinner Party,” The Oprah Winfrey Show, December 
, , – (transcript).
 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |215 
 . “Newborn Quintuplets Come Home,” .
  . “Letters to Oprah’s Book Club,” The Oprah Winfrey Show, July , , http://www
 .oprah.com (transcript).
  . Ibid. See also “Oprah’s Book Club,” September , , .
  . “Letters to Oprah’s Book Club.”
  . “Oprah’s Book Club Anniversary Party,” .
  . “Letters to Oprah’s Book Club.”
  . Ibid.
  . Ibid.
  . Scannell, Radio, Television and Modern Life, .
  . “Oprah’s Book Club Anniversary Party,” .
  . Ibid., .
  . Crossen, “Read em and Weep,” W.
  . “Book Club—Toni Morrison,” The Oprah Winfrey Show, March , ,  (tran-
 script). Extra time may also have been allotted since Winfrey was engaged in a 
court battle in Amarillo, Texas, at the time. A group of cattle ranchers led suit 
against Winfrey aer a broadcast in April  about beef and the dangers of mad 
cow disease.
  . “Oprah’s Book Club,” March , , .
  . “Oprah’s Book Club,” August , , .
  . “Oprah’s Book Club: White Oleander,” The Oprah Winfrey Show, June , , –
  (transcript).
  . Ibid., .
  . Oprah’s Book Club,” September , , .
  . Ibid., .
  . Ibid.
  . Ibid.
  . Ibid., .
  . “Oprah’s Book Club: We Were the Mulvaneys,” The Oprah Winfrey Show, March , 
,  (transcript).
  . “Oprah’s Book Club Anniversary Party,” .
  . “Oprah’s Book Club,” The Oprah Winfrey Show, January , , – (transcript).
  . Ibid., –.
  . Ibid., .
  . “Anne Murray and Her Daughter’s Battle with Anorexia,” The Oprah Winfrey Show, 
November , ,  (transcript).
  . Ibid., .
  . “Oprah’s Book Club: Cane River,” The Oprah Winfrey Show, September , ,  
(transcript).
  . Ibid., .
  . Ibid., . e book not only contains photos of Tademy’s relatives but also birth 
certicates, bills of sale between slave owners, and so forth.
  . ree children’s books penned by comedian Bill Cosby—The Best Way to Play, The 
Meanest Thing to Say, and The Treasure Hunt—were also chosen early on as club 
216| 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB
selections. Given the fact that no other children’s books have been chosen since, 
their selection seems anomalous.
  . Illouz, Oprah Winfrey and the Glamour of Misery, . Illouz has borrowed the 
quoted phrase from Arthur Danto.
  . “Oprah’s Book Club Anniversary Party,” .
  . “Oprah’s Book Club,” March , , .
  . According to Illouz, “In conjunction with the [Oprah Winfrey Show], the novel is 
used to reect on daily life and to transform it.” Oprah Winfrey and the Glamour of 
Misery, . Illouz here implies that the club focuses solely on novels, which is not 
the case.
  . “Oprah’s Book Club,” March , , , .
  . Ibid., .
  . Ibid., .
  . “Anne Murray and Her Daughter’s Battle with Anorexia,” .
  . Ibid., .
  . Ibid., .
  . “Oprah’s Book Club: We Were the Mulvaneys,” .
  . Ibid., –. Unlike Marianne Mulvaney, Susan committed suicide.
  . Ibid., .
  . “Anne Murray and Her Daughter’s Battle with Anorexia,” .
  . Ibid., . See also “Oprah’s Book Club,” December , , ; and Bob Minzes-
 heimer, “Winfrey’s Book Talk Wins Publishing Gold,” USA Today, November , 
, D.
  . Illouz, Oprah Winfrey and the Glamour of Misery, .
  . “Oprah’s Book Club,” November , , . During the program in which King-
 solver’s Poisonwood Bible was discussed, Winfrey and several women observed 
how they felt “transported” to Congo by Kingsolver’s prose. I would argue, howev-
 er, that the book generally tended not to be considered an “escape” by the women 
featured on the show, since many observed how, upon reading the book, they be-
 came increasingly aware of and thankful for such domestic accoutrements as dish-
 washers, soap, etc. See “Oprah’s Book Club,” August , .
  . is meeting of Oprah’s Book Club was one of just a handful that included a male 
discussant.
  . “Oprah’s Book Club: Cane River,” .
  . Ibid., –.
  . Dave Weich, “Jonathan Franzen Uncorrected,” Powells.com, October , , 
http://www.powells.com/authors/franzen.html.
  . Quoted in Je Baker, “Oprah’s Stamp of Approval Rubs Writer in Conicted Ways,” 
Oregonian, October , , .
  . Jonathan Franzen, “Meet Me in St. Louis,” New Yorker, December , , http://
 www.newyorker.com/archive////fa_FACT.
  . Terry Gross, “Jonathan Franzen on His Newest Book, The Corrections, His Rela-
 tionship with His Parents and at Connection to the Book,” Fresh Air, NPR, Oc-
 tober , , http://www.npr.org/templates/story/story.php?storyId=.
 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |217 
 . Twinges of chauvinism surely inected his complaint. Yet if we’re to believe what 
he had to say in a piece he contributed to Harper’s in , it was also grounded in 
a more a
rmative conviction that men, like women, simply should be reading 
more—a conviction not inconsistent with Winfrey’s own project of “getting 
the whole country reading again.” See Jonathan Franzen, “Perchance to Dream: In 
the Age of Images, a Reason to Write Novels,” Harper’s, April , http://www
 .harpers.org/archive///.
  . Gross, “Jonathan Franzen on His Newest Book.”
  . Franzen, “Perchance to Dream.”
  . On the biographical impulses behind Oprah’s Book Club, see Illouz, Oprah Win-
 frey and the Glamour of Misery, .
  . Je Giles, “Errors and ‘Corrections,’” Newsweek, November , , .
  . David D. Kirkpatrick, “Winfrey Rescinds Oer to Author for Guest Appearance,” 
New York Times, October , , C; David D. Kirkpatrick, “‘Oprah’ Gae by 
Franzen Draws Ire and Sales,” New York Times, October , , E.
  . Baker, “Oprah’s Stamp of Approval,” .
  . Kirkpatrick, “‘Oprah’ Gae,” E. is comment seems to contradict Franzen’s  
piece in Harper’s. ere he partially attributes the waning of “good” ction to pop-
 ular culture. See Franzen, “Perchance to Dream.”
  . Dinitia Smith, “‘Corrections’ Is Winner of Top Prize for Fiction,” New York Times 
November , , A.
  . Todd Gitlin, “e Dumb-Down,” The Nation, March , , .
  . Illouz, Oprah Winfrey and the Glamour of Misery, .
  . “Why Everybody Hates Chris Rock and Special OBC News,” The Oprah Winfrey 
Show, September , ,  (transcript).
  . “e Man Who Kept Oprah Awake at Night: A Million Little Pieces,” The Oprah 
Winfrey Show, October , ,  (transcript).
  . Ibid., .
  . “e Man Who Conned Oprah,” Smoking Gun, January , , http://www.the
 smokinggun.com/jamesfrey/jamesfrey.html.
  . e periodical noted, though, that because nine of Frey’s alleged fourteen arrests 
had occurred when he was minor, the records would have been sealed.
  . James Frey, A Million Little Pieces (New York: Anchor Books, ), .
  . “e Man Who Conned Oprah.”
  . Frey, A Million Little Pieces, .
  . Ibid., –.
  . “e Man Who Conned Oprah.”
  . Ibid. See also “Interview with James Frey,” Larry King Live, January , , http://
 transcripts.cnn.com/TRANSCRIPTS///lkl..html; and Frey, A Million Lit-
 tle Pieces, –.
  . “e Man Who Conned Oprah.” For an astute discussion of the market pressures 
driving the recent upsurge in memoirs, see Kathleen Rooney, Reading with Oprah: 
The Book Club That Changed America, nd ed. (Fayetteville: University of Arkan-
 sas Press, ), .
 218| 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB
 . “e Biggest of : e  Bestselling Books of the Year,” Book Standard, 
January , , http://www.thebookstandard.com/bookstandard/search/article_ 
display.jsp?vnu_content_id=. See also Dermot McEvoy, “Something 
Old, Something New,” Publishers Weekly, March , , http://www.publisher-
 sweekly.com/article/CA.html.
  . “Interview with James Frey.”
  . “The Oprah Winfrey Show with James Frey,” The Oprah Winfrey Show, January , 
, http://www.nytimes.com/ref/books/excerpts-oprah.html.
  . Quoted in Edward Wyatt, “Oprah’s Book Club Responding to Writers Who’ll Sit 
and Chat,” New York Times, September , , A.
  . Illouz, Oprah Winfrey and the Glamour of Misery, ; see also –.
  . Frank Rich of the New York Times used this neologism on the January , , 
episode of The Oprah Winfrey Show to describe Frey’s ctionalization of truthful 
events. e notion of “truthiness” speaks to feelings or impressions of veracity that 
ow from information hovering on the border of truth and falsity. Rich borrowed 
the term from Comedy Central’s Stephen Colbert, who introduced it on his tongue-
 in-cheek current events program The Colbert Report. See “The Oprah Winfrey 
Show with James Frey.” For a further discussion of “truthiness” as it pertains to the 
James Frey controversy, see Rooney, Reading with Oprah, , –. Note that 
Rooney sees the importance of truth arising on Oprah’s Book Club only in the 
wake of the terrorist attacks of / and the U.S. government’s not altogether truth-
 ful (i.e., “truthy”) justications for subsequently waging war against Iraq. Con-
 versely, I see this as a core element of the book club’s value system, predating /.
  . See, e.g., Alberto Manguel, A History of Reading (New York: Penguin Books, 
),; James P. Danky and Wayne A. Wiegand, eds., Print Cultures in a Diverse 
America (Urbana: University of Illinois Press, ); Janice A. Radway, “On the 
Importance of Reading: Book History and the Possibilities for Rethinking the So-
 cial” (), unpublished manuscript; and Elizabeth Long, Book Clubs: Women 
and the Uses of Reading in Everyday Life (Chicago: University of Chicago Press, 
), , .
  . See, e.g., Sven Birkerts, The Gutenberg Elegies: The Fate of Reading in an Electronic 
Age (New York: Fawcett Columbine, ). See also Walter Ong, Orality and Liter-
 acy: The Technologizing of the Word (London: Routledge, ); Rooney, Reading 
with Oprah, –. In The Making of Middlebrow Culture (Chapel Hill: University 
of North Carolina Press, ) Joan Shelley Rubin explores the synergy books have 
shared with radio and other media.
  . See Farr, Reading Oprah, ; Rooney, Reading with Oprah, , , .
  . Here I am echoing R. Mark Hall, “e ‘Oprahcation’ of Literacy,” –.
  . Franzen, “Meet Me in St. Louis.” Franzen quotes an Oprah producer as saying: 
“is [The Corrections] is a di
cult book for us. I don’t think we’re going to know 
how to approach it until we start hearing from our readers.”
  . See Farr, Reading Oprah, , .
  . Cf. Long: “In general, contemporary reading groups . . . are not geared toward col-
 lective action or politics.” Book Clubs, .
 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB |219 
 . Farr, Reading Oprah; and Rooney, Reading with Oprah. A third book, Illouz’s 
Oprah Winfrey and the Glamour of Misery, also discusses the book club at some 
length.
 5. Harry Potter and the Culture of the Copy
  . On the number of Potter books in print, see Motoko Rich, “Harry Potter’s Popular-
 ity Holds Up in Early Sales, New York Times, July , , A, http://www
 .nytimes.com////books/potter.html. On translations of the Harry Pot-
 ter series, see “Harry Potter in Translation,” Wikipedia, http://en.wikipedia.org/
 wiki/Harry_Potter_in_translation.
  . See, e.g., David Baggett and Shawn E. Klein, eds., Harry Potter and Philosophy: If Ar-
 istotle Ran Hogwarts (Chicago: Open Court, ); Andrew Blake, The Irresistible 
Rise of Harry Potter (London: Verso, ); Suman Gupta, Re-reading Harry Potter 
(Basingstoke, Engl.: Palgrave Macmillan, ); Philip Nel, J. K. Rowling’s Harry 
Potter Novels: A Reader’s Guide (New York: Continuum, ). Some scholarly 
books lack any disclaimer. See, e.g., Giselle Liza Anatol, ed., Reading Harry Potter: 
Critical Essays (Westport , Conn.: Praeger, ); Elizabeth E. Heilman, ed., Harry 
Potter’s World: Multidisciplinary Critical Perspectives (New York: Routledge-Falmer, 
); and Lana A. Whited, ed., The Ivory Tower and Harry Potter: Perspectives on a 
Literary Phenomenon (Columbia: University of Missouri Press, ).
  . e title of this chapter is meant as an homage to Hillel Schwartz, The Culture of 
the Copy: Striking Likenesses, Unreasonable Facsimiles (New York: Zone Books, 
).
  . Dilip Parameshwar Gaonkar and Elizabeth A. Povinelli, “Technologies of Public 
Forms: Circulation, Transguration, Recognition,” Public Culture , no.  (Fall 
): .
  . J. K. Rowling, Harry Potter and the Order of the Phoenix (New York: Scholastic, 
), –.
  . In many parts of the world the book carries its original British title, Harry Potter 
and the Philosopher’s Stone. e U.K. edition was published by Bloomsbury in . 
First printing gures appearing in the text refer solely to American editions pub-
 lished by Scholastic.
  . First printing and in-print gures for the Harry Potter series are drawn from Jane 
Henderson, “Growing Up Harry,” St. Louis Post-Dispatch, July , , A. See 
also Bob ompson, “A Little Wizard Goes a Long Way,” Washington Post, July , 
, C; Teresa Mendez, “Tight Security Measures to Guard Harry’s Magic,” 
Christian Science Monitor, July , , ; “ ‘Deathly’ Gets Record Printing,” 
Publishers Weekly, March , , http://www.publishersweekly.com/article/
 CA.html.
  . ompson, “A Little Wizard Goes a Long Way,” C.
  . Edward Wyatt, “Test for Security Eorts: Next Harry Potter Book,” New York 
Times, July , , E, http://www.nytimes.com////books/pott.html; 
220| 4. LITERATURE AS LIFE ON OPRAH’S BOOK CLUB
Jon Cronin, “e Magic of Selling Harry Potter,” BBC News, July , , http://
 news.bbc.co.uk//hi/business/.stm.
  . Motoko Rich and Julie Bosman, “Harry Potter’s Final Act Set for July ,” New 
York Times, February , , http://www.nytimes.com////books/cnd-
 harry.html. See also Oliver Bullough, “Boy Wizard Turns Green,” Guardian Unlim-
 ited, March , , http://books.guardian.co.uk/harrypotter/story/,,,.
 html. Initial reports set the Half-Blood Prince’s sales gures considerably lower, at 
. million copies in the rst week of the book’s release. See Steven Zeitchik, “In-
 dies Vexed Over Potter Economics,” Publishers Weekly, August , , http://www.
 publishersweekly.com/article/CA.html. e latter report bases its sales esti-
 mate on Nielsen BookScan gures, which are based on somewhat limited data.
  . Steven Zeitchik, “e Potter Eect,” Publishers Weekly, July , , http://www.
 publishersweekly.com/article/CA.html.
  . Zeitchik, “Potter Eect”; Peter Stack, “Harry Potter Casts His Spell,” San Francisco 
Chronicle, June , , http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a//
 //DD.DTL.
  . André Schirin, The Business of Books: How International Conglomerates Took 
Over Publishing and Changed the Way We Read (London: Verso, ), .
  . ompson, “A Little Wizard Goes a Long Way,” C.
  . “Scholastic Inc. Harry Potter and the Half-Blood Prince Agreement (Supplement to 
the Scholastic  On-Sale Date Policy Contract),” http://www.scholastic.com/
 custsupport/booksellers/HalfBloodAgreement.pdf; “ Scholastic Inc. On-Sale 
Date Policy,” http://www.scholastic.com/custsupport/booksellers/On_Sale_Date_
 Policy__Final_Combined.pdf; “Scholastic Inc. Harry Potter and the Deathly 
Hallows Agreement (Retailer) (Supplement to the Scholastic  On-Sale Date 
Policy Conract),” http://www.scholastic.com/custsupport/booksellers/Deathly_
 Hallows_On_Sale_Agreement_Retailer_Final.pdf. See also Anna Weinberg, “Har-
 ry Potter and the Embargo of Doom,” The Book Standard, July , , http://
 www.thebookstandard.com/bookstandard/news/retail/article_display.jsp?vnu_
 content_id=; ompson, “A Little Wizard Goes a Long Way,” C; Cath-
 ryn Atkinson and John Ezard, “Order of the Gag as Harry Potter Spring a Leak,” 
The Guardian, July , , ; Stack, “Harry Potter Casts His Spell.”
  . “Scholastic Inc. Harry Potter and the Deathly Hallows Agreement (Retailer).”
  . Ibid.
  . According to several press reports, Harry Potter and the Deathly Hallows per-
 formed as expected during its initial day of sales, despite its contents having been 
leaked on the Internet several days earlier. See Motoko Rich, “Harry Potter’s Popu-
 larity Holds Up in First-Day Sales,” New York Times, July , , A; Steven 
Zeitchik, “‘Deathly Hallows’ Sells . Million,” Variety, July , , http://www.
 variety.com/article/VR.html. For his part Steve Riggio, Barnes & No-
 ble’s CEO, claimed that if “the ending is revealed prior to midnight Friday [July , 
], it will not result in us selling a single less copy of the book.” Quoted in Mo-
 toko Rich, “Leak Preview: New Harry Potter Book Appears on Wed (Or Does It?),” 
New York Times, July , , A. An o
cial with publisher Alfred A. Knopf sim-
 5. HARRY POTTER AND THE CULTURE OF THE COPY |221 
ilarly stated: “I can’t think of a single example from our publishing list where sales 
were hurt. . . . None of the leaks are going to hurt sales of Potter.” Quoted in Hillel 
Italie, “Leaks and Legal Action Mark Final Days Before Potter Release,” Associated 
Press State & Local Wire, July , .
  . A message posted on or about July , , to the Booksellers’ area on Scholastic’s 
Web site read: “Violation of July st on-sale date: If you see Harry Potter and the 
Deathly Hallows on sale and/or on display prior to : a.m. on July st, please 
notify Scholastic immediately by calling /- ext.  or /-. We 
would greatly appreciate it if you would purchase the book and provide us with a 
receipt (you will be reimbursed for the cost of the book). All violations will be tak-
 en very seriously. ank you.” http://www.scholastic.com/custsupport/booksell-
 ers/harrypotter.htmcontact.
  . Henderson, “Growing Up Harry,” A.
  . Wyatt, “Test for Security Eorts,” E.
  . Roback and Milliot, “Getting to the Witching Hour.”
  . Weinberg, “Harry Potter and the Embargo of Doom.”
  . Roback and Milliot, “Getting to the Witching Hour.”
  . Ibid; Anna Weinberg, “Harry Potter and the Embargo of Doom.”
  . Tamer El-Ghobashy, “Hocus-Pocus! We Got Harry,” New York Daily News, June , 
, ; Tamer El-Ghobashy and Tracy Common, “Harry Potter Seller Won’t Be in 
Book Bind,” New York Daily News, June , , .
  . David Gates, “Keeping the Lid On,” Newsweek, June , , ; Wyatt, “Test for 
Security Eorts.”
  . Rebecca Rothbaum, “New Potter Book Materializes Early,” Times Union, July , 
, A. See also Weinberg, “Harry Potter and the Embargo of Doom.”
  . Kelly Kendall, “ Score Copies of Potter Book,” Indianapolis Star, July , , B.
  . “Man Admits Stealing Potter Book,” BBC News, May , , http://news.bbc.
 co.uk/go/pr/fr/-//hi/uk_news/england/suolk/.stm.
  . “ousands of Potter Books Stolen,” BBC News, June , , http://news.bbc.
 co.uk/go/pr/fr/-//hi/entertainment/.stm; “Protecting the Potter Magic,” 
BBC News, June , , http://news.bbc.co.uk/go/pr/fr/-//hi/entertainment/
 .stm.
  . “ ‘Stolen’ Potter Pair Charged,” BBC News, June , , http://news.bbc.co.uk/go/
 pr/fr/-//hi/uk_news/england/northamptonshire/.stm; “Guard Jailed for 
Harry Book e,” BBC News, January , , http://news.bbc.co.uk/go/pr/fr/-
 //hi/england/northamptonshire/.stm; Weinberg, “Harry Potter and the 
Embargo of Doom.”
  . Quoted in Tabassum Siddiqui, “Potter Purchasers Bound to Secrecy,” Toronto Star, 
July , , A.
  . Nicholas Read and Vito Pilieci, “Maximum Security for New Harry Potter,” Otta-
 wa Citizen, July , , A. See also Atkinson and Ezard, “Order of the Gag” ; 
Roback and Milliot, “Getting to the Witching Hour”; and Weinbery, “Harry Potter 
and the Embargo of Doom.”
  . Italie, “Leaks and Legal Action”; Rich, “Leak Preview,” A; Motoko Rich, “‘Potter’ 
Peeks Prove to Be Genuine,” New York Times, July , , E.
 222| 5. HARRY POTTER AND THE CULTURE OF THE COPY
 . Monica Hesse, “Spolier Frenzy Follows Early Mailing of ‘Hallows,’” Washington 
Post, July , , C; Karen Holt, “Schoastic’s Intricate Plan to Guard HP  Appar-
 ently Undone By Upstart E-Tailer,” Publishers Weekly, July , , http://www.
 publishersweekly.com/article/CA.html; Motoko Rich, “Suit Follows Re-
 ports of Early ‘Potter’ Shipments,” New York Times, July , , A. Some re-
 ports erroneously pegged the total number of incorrectly shipped copies of Death-
 ly Hallows at ; see, e.g., Italie, “Leaks and Legal Action.”
  . Will Collier, “I Was an eBay Voldemort,” National Review Online, July , , 
http://article.nationalreview.com/?q=OTYxYmEYUzNDMyNWQYzFmYTk 
NzYMTkxZGFhNzI=. e day aer Collier nalized the sale, eBay removed 
the auction listing from its site. It did so in response to a letter from the Christo-
 pher Little Literary Agency (Rowling’s agent) claiming—falsely—that selling the 
book prior to its o
cial release constituted a violation of the agency’s intellectual 
property rights. See Will Collier, “Fool If You ink It’s Over,” Vodkapundit and 
the Weblog of Tomorrow, July , , http://vodkapundit.com/archives/.
 php.
  . Michiko Kakutani, “An Epic Showdown as Harry Potter Is Initiated into Adult-
 hood,” New York Times, July , , A, http://www.nytimes.com////
 books/potter.html; Mary Carole McCauley, “An Inevitable Ending to Harry Pot-
 ter Series,” Baltimore Sun, July , , http://www.baltimoresun.com/entertain-
 ment/booksmags/bal-potter,,.story.
  . Gates, “Keeping the Lid On,” . See also Henderson, “Growing Up Harry,” A; Sid-
 diqui, “Potter Purchasers Bound to Secrecy,” A.
  . Rob Corddry, “Harry Potter Terror: Could It Happen Here?” The Daily Show with 
Jon Stewart, July , .
  . For an excellent account of the neoliberal underpinnings of surveillance and secu-
 rity in the United States today, see Mark Andrejevic, iSpy: Surveillance and Power 
in the Interactive Era (Lawrence: University of Kansas Press, ).
  . “Harry Potter and the Half-Blood Prince: First Author-Signed U.S. Edition Journey 
to America,” http://www.scholastic.com/harrypotter/funstu/video/index.htm.
  . Ibid. e quotation comes from the Web page accompanying the video.
  . Ibid. See also Roback and Milliot, “Getting to the Witching Hour.”
  . Walter Benjamin, “e Work of Art in the Age of Mechanical Reproduction,” in Il-
 luminations: Essays and Reflections, ed. Hannah Arendt, trans. Harry Zohn (New 
York: Shocken Books, ): .
  . J. K. Rowling, Harry Potter and the Chamber of Secrets (New York: Scholastic, 
), –, .
  . Ibid., –.
  . Adrian Johns, The Nature of the Book: Print and Knowledge in the Making (Chica-
 go: University of Chicago Press, ); Susan Stewart, Crimes of Writing: Problems 
in the Containment of Representation (Durham, N.C.: Duke University Press, ); 
and Siva Vaidhyanathan, Copyrights and Copywrongs: The Rise of Intellectual Prop-
 erty and How It Threatens Creativity (New York: NYU Press, ).
  . “Fake Harry Potter Book Released in China,” USA Today, July , , http://
 www.usatoday.com/news/world////harry-potter-china.htm; Brooke Glad- 
5. HARRY POTTER AND THE CULTURE OF THE COPY |223 
stone, “China’s Harry Potter,” On the Media, July , , http://www.onthemedia.
 org/transcripts/transcripts__china.html.
  . “Harry and the Frauds” Hobart Mercury, April , , .
  . John Pomfret, “Chinese Pirates Rob ‘Harry’ of Magic, and Fees,” Washington Post, 
October , , A.
  . Pomfret, “Chinese Pirates,” A. See also Oliver August and Jack Malverm, “Legal 
Magic Spells Win for Harry in China,” The Times, November , , ; “Fake 
Harry Potter Novel Hits China,” BBC News, July , , http://news.bbc.co.uk//
 hi/entertainment/.stm; Joseph Kahn, “e Pinch of Piracy Wakes China 
Up on Copyright Issue,” New York Times, November , , C; “Fake Harry Pot-
 ter Book”; and Gladstone, “China’s Harry Potter.”
  . See Stephanie Grunier and John Lippman, “Warner Bros. Claims Harry Potter 
Sites,” Wall Street Journal, December , , http://zdnet.com.com/--
 .html. See also Rebecca Sutherland Borah, “Apprentice Wizards Welcome: 
Fan Communities and the Culture of Harry Potter,” in The Ivory Tower and Harry 
Potter: Perspectives on a Literary Phenomenon, ed. Lana A. Whited (Columbia: 
University of Missouri Press, ), –.
  . Xing Yuhao, “e Chinese Harry Potter Epidemic,” China Today, December , 
http://www.chinatoday.com.cn/English/p.htm.
  . Ibid.
  . Andrew Wang, “Harry to Cast His Magic in Hindi,” The Age, November , , 
http://www.theage.com.au/articles////.html.
  . Tim Wu, “Harry Potter and the International Order of Copyright,” Slate, June , 
, http://www.slate.com/id//.
  . Steve Gutterman, “Harry Potter Calls in His Lawyers,” CBS News.com, November 
, , http://www.cbsnews.com/stories////entertainment/main.
 shtml. See also Wu, “International Order of Copyright.”
  . Gutterman, “Harry Potter Calls in His Lawyers”; Alex Rodriguez, “Russian Parody 
of ‘Harry Potter’ Books Vexes British Author,” San Diego Union-Tribune, Decem-
 ber , , A.
  . Robyn Dixon, “Harry Potter Battles Attack of the Clones,” Los Angeles Times, April 
, , .
  . O’Flynn, “Potter Spawns Parody Part II,” St. Petersburg Times, November , , 
http://www.sptimes.ru/index.php?action_id=&story_id=; Rodriguez, “Rus-
 sian Parody Vexes British Author,” A; Wu, “International Order of Copyright.” 
e Russian version of the title represents my best attempt to transliterate it into 
the Roman alphabet.
  . e names are taken from an unauthorized translation of Porri Gatter and the 
Stone Philosopher, published by Ivan Mytko and Andrei Zhvalevsky, Porridge Gut-
 ter and the Stone Philosopher, trans. Mat Sver Mecca, http://zhurnal.lib.ru/m/me-
 kallx_m_s/pga.shtml.
  . Mytko and Zhvalevsky, Porridge Gutter and the Stone Philosopher.
  . O’Flynn, “Potter Spawns Parody Part II.”
  . Rodriguez, “Russian Parody Vexes British Author,” A.
 224| 5. HARRY POTTER AND THE CULTURE OF THE COPY
 . See, e.g., Vaidhyanathan, Copyrights and Copywrongs, –; and Eva Hemmungs 
Wirtén, No Trespassing: Authorship, Intellectual Property Rights, and the Boundar-
 ies of Globalization (Toronto: University of Toronto Press, ), –.
  . Uitgeverij Byblos, B.V. v. Joanne Kathleen Rowling, Uitgeverij de Harmonie, B.V., 
and Time Warner Entertainment Company, L.P., / SKG (Court of Appeal of 
Amsterdam, Fourth ree-Judge Civil Section ), sec. .c.
  . Ibid, sec. . See also Dixon, “Harry Potter Battles Attack of the Clones,” .
  . Uitgeverij Byblos, B.V. v. Joanne Kathleen Rowling, Uitgeverij de Harmonie, B.V., 
and Time Warner Entertainment Company, L.P., sec. ...
  . Ibid., sec. ... For Rowling’s literary inuences and appropriations see the follow-
 ing: Anne Hiebert Alton, “Generic Fusion and the Mosaic of Harry Potter,” in 
Harry Potter’s World: Multidisciplinary Critical Perspectives, ed. Elizabeth A. Heli-
 man (New York: Routledge-Falmer, ), –; Blake, The Irresistible Rise of 
Harry Potter, –; Nancy Gibbs, “e Real Magic of Harry Potter” Time, June , 
, –; Nel, J. K. Rowling’s Harry Potter Novels, –; and Karen Manners 
Smith, “Harry Potter’s Schooldays: J. K. Rowling and the British Boarding School 
Novel,” in Reading Harry Potter: Critical Essays, ed. Giselle Liza Anatol (Westport, 
Conn.: Praeger, ), –.
  . Uitgeverij Byblos, B.V. v. Joanne Kathleen Rowling, Uitgeverij de Harmonie, B.V., 
and Time Warner Entertainment Company, L.P., sec. ...
  . Ibid., sec. ...
  . Ibid., sec. ...
  . Ibid., sec. .... e internal quotation presumably is drawn from a brief led by 
Byblos’s attorneys or possibly from its attorneys’ oral arguments.
  . Ibid., sec. ....
  . For example, Michael Gerber, Barry Trotter and the Unauthorized Parody (New 
York: Fireside, ).
  . Ibid., sec. ...
  . Burton Bollag, “Don’t Steal is Book,” Chronicle of Higher Education, April , 
, A.
  . Mark Phillips, “Publishing Pirates Are Robbing Legitimate Publishers Blind 
Worldwide,” CBS Evening News, June ,  (transcript).
  . Quoted in Shujen Wang, Framing Piracy: Globalization and Film Distribution in 
Greater China (Lanham, Md.: Rowman and Littleeld, ), .
  . Bollag, “Don’t Steal is Book,” A.
  . Jen Lin-Liu, “Textbook Pirates Find a Huge Market in China,” Chronicle of Higher 
Education, April , , A.
  . Quoted in Phillips, “Publishing Pirates Are Robbing Publishers.”
  . Ravi Sundaram, “Recycling Modernity: Pirate Electronic Cultures in India,” in In-
 ternationalizing Cultural Studies: An Anthology, ed. Ackbar Abbas and John Nguy-
 et Erni (Malden, Mass.: Blackwell, ), .
  . “e Crash,” Frontline, PBS, June , , http://www.pbs.org/wgbh/pages/
 frontline/shows/crash/.
  . Wang, Framing Piracy, .
 5. HARRY POTTER AND THE CULTURE OF THE COPY |225 
 . Ziauddin Sardar, “On the Political Economy of the Fake,” in Internationalizing Cul-
 tural Studies: An Anthology, ed. Ackbar Abbas and John Nguyet Erni (Malden, 
Mass.: Blackwell, ), .
  . Ibid., –.
  . Ibid., .
  . Ibid., .
  . See, e.g., Bollag, “Don’t Steal is Book”; Martha Overland, “Publishers Battle Pi-
 rates in India with Little Success,” Chronicle of Higher Education, April , , 
A–.
  . Wang, Framing Piracy, .
  . Sardar, “On the Political Economy of the Fake,” .
  . Some book publishers maintain a “dual pricing system,” according to which they 
oer discounted books to economically less enfranchised countries. Oen the mo-
 tivation for such a program is grounded less in a commitment to economic equity 
or distributive justice than a desire to compete with the local publishing “pirates” 
who threaten to undersell them. See Overland, “Publishers Battle Pirates in China,” 
A.
  . Wang, Framing Piracy, .
  . As Ivan Mytko and Andrei Zhvalevsky, authors of Porri Gatter and the Stone Phi-
 losopher, suggested, “We’re giving them [Harry Potter] free promotion.” Quoted in 
O’Flynn, “Potter Spawns Parody Part II.”
  . “Harry Potter Bewitches E-books,” Taipei Times, July , , http://www.
 taipeitimescom/News/feat/archives////.
  . Rowling, Harry Potter and the Chamber of Secrets, .
  . Maurice Blanchot, “Everyday Speech,” in The Infinite Conversation, trans. Susan 
Hanson (Minneapolis: University of Minnesota Press), . ere Blanchot writes: 
“e everyday escapes.”
  . e quotations about social life are drawn from Gaonkar and Povinelli, “Technol-
 ogies of Public Forms,” . On the idea of “putting culture into motion,” see Re-
 nato Rosaldo, Culture and Truth: The Remaking of Social Analysis (Boston: Beacon 
Press, ), –.
  . “When Harry Met Money,” Newsweek, June , , ; “Save Muggle Forests,” 
July , , http://www.greenpeace.org/usa/news/save-muggle-forests; Oliver 
Bul lough, “Boy Wizard Turns Green.” 
 . Quoted in Wyatt, “Test for Security Eorts,” E.
  . J. K. Rowling, Harry Potter and the Sorcerer’s Stone (New York: Scholastic, ), 
.
 Conclusion: From Consumerism to Control
  . Elizabeth Eisenstein, “e End of the Book? Some Perspectives on Media Change,” 
The American Scholar , no.  (Autumn ): .
 226| 5. HARRY POTTER AND THE CULTURE OF THE COPY
 . Laura J. Miller, Reluctant Capitalists: Bookselling and the Culture of Consumption 
(Chicago: University of Chicago Press, ), .
  . James Carey, “Aerword: e Culture in Question,” in James Carey: A Critical 
Reader, ed. Eve Stryker Munson and Catherine A. Wilson (Minneapolis: Universi-
 ty of Minnesota Press, ), .
  . See, e.g., Roy Rosenzweig, Eight Hours for What We Will: Workers and Leisure in 
an Industrial City, – (Cambridge: Cambridge University Press, ). For 
discussions of the ways in which consumerism helped to mitigate labor unrest, see 
Gary Cross, An All-Consuming Century: Why Commercialism Won in Modern 
America (New York: Columbia University Press, ); and Stuart Ewen, Captains 
of Consciousness: Advertising and the Social Roots of the Consumer Culture, rev. ed. 
(New York: Basic Books, ), .
  . Lizabeth Cohen, A Consumers’ Republic: The Politics of Mass Consumption in Post-
 war America (New York: Knopf, ), .
  . Cohen, A Consumers’ Republic, –. See also Cross, An All-Consuming Century, 
; Ewen, Captains of Consciousness, , ; Lawrence Grossberg, We Gotta Get 
Out of This Place: Popular Conservatism and Postmodern Culture (New York: Rout-
 ledge, ), ; and Stuart Hall, “Notes on Deconstructing ‘the Popular,’” in Cul-
 tural Theory and Popular Culture: A Reader, nd ed., ed. John Storey (Athens: Uni-
 versity of Georgia Press, ), –.
  . Raymond Williams, “Culture Is Ordinary,” in Resources of Hope: Culture, Democ-
 racy, Socialism, ed. Robin Gale (London: Verso, ), .
  . Michel de Certeau, The Practice of Everyday Life, trans. Steven Rendall (Berkeley: 
University of California Press, ), xii-xiii.
  . Henri Lefebvre, Everyday Life in the Modern World, trans. Sacha Rabinovitch (New 
Brunswick, N.J.: Transaction Publishers, ), , –. Lefebvre uses the 
phrase “bureaucratic society of controlled consumption.” I’ve opted to jettison the 
bureaucratic aspect since I’m not altogether convinced that consumption is con-
 trolled in as centralized or bureaucratic a fashion as Lefebvre—writing in —
 believed. For more on the concept of control, see Gilles Deleuze, Negotiations, 
–, trans. Martin Joughin (New York: Columbia University Press, ), 
–.
  . Lefebvre, Everyday Life, –.
  . Ibid., .
  . Ibid., , .
  . Ibid., .
  . Raymond Williams, Marxism and Literature (Oxford: Oxford University Press, 
), .
  . Lefebvre, Everyday Life, .
  . Norbert Wiener, The Human Use of Human Beings: Cybernetics and Society (Cam-
 bridge, Mass.: Da Capo, ), . For an astute discussion of this etymology and 
its politico-technical implications, see Mark Andrejevic, iSpy: Surveillance and 
Power in the Interactive Era (Lawrence: University of Kansas Press, ), .
 CONCLUSION: FROM CONSUMERISM TO CONTROL |227 
 . Lefebvre, Everyday Life, , . Lawrence Lessig draws a parallel to Lefebvre’s idea 
of programming in his discussion of regulation through code: “If in the middle of 
the nineteenth century the threat to liberty was norms, and at the start of the 
twentieth it was state power, and during much of the middle twentieth it was the 
market, then my argument is that we must come to understand how in the twenty-
 rst century it is a dierent regulator—code—that should be our current concern.” 
Lawrence Lessig, Code Version . (New York: Basic Books, ), .
  . Quoted in Joseph Turow, Niche Envy: Marketing Discrimination in the Digital Age 
(Cambridge, Mass.: MIT Press, ), . e adage is oen attributed to depart-
 ment store magnate John Wannamaker.
  . Lefebvre, Everyday Life, .
  . See Giles Slade, Made to Break: Technology and Obsolescence in America (Cam-
 bridge, Mass.: Harvard University Press, ), –.
  . Lefebvre, Everyday Life, –, .
  . For more on this reversal of the logic of branding, see Naomi Klein, No Logo: No 
Space, No Choice, No Jobs (New York: Picador, ), –. See also Christine 
Harold, OurSpace: Resisting the Corporate Control of Culture (Minneapolis: Uni-
 versity of Minnesota Press, ), xxii.
  . See, e.g., Cross, An All-Consuming Century, ; Ewen, Captains of Consciousness, 
; and Rosenzweig, Eight Hours for What We Will, –.
  . Cross, An All-Consuming Century, .
  . See, e.g., Andrejevic, iSpy.
  . My analysis here shares a certain resonance with that of Laura J. Miller, who ex-
 plores how bookstores have been implicated in the production of what she alter-
 natively calls “standardized” and “rationalized” consumers. See Miller, Reluctant 
Capitalists, –.
  . Michel Foucault, “e Birth of Biopolitics,” in Ethics: Subjectivity and Truth, ed. 
Paul Rabinow, trans. Robert Hurley et al. (New York: e New Press, ), –; 
idem, Security, Territory, Population: Lectures at the Collège de France, –, 
ed. Michel Senellart, trans. Graham Burchell (New York: Palgrave Macmillan, 
). For some of the best examples of the uptake of this work, see Graham 
Burchell, Colin Gordon, and Peter Miller, eds., The Foucault Effect: Studies in Gov-
 ernmentality (Chicago: University of Chicago Press, ). See also Nikolas Rose, 
Powers of Freedom: Reframing Political Thought (Cambridge: Cambridge Universi-
 ty Press, ); Andrejevic, iSpy; and James Hay and Mark Andrejevic, “Introduc-
 tion—Toward an Analytic of Governmental Experiments in ese Times: Home-
 land Security as the New Social Security,” Cultural Studies , nos. – (July–
 September ): –.
  . Andrejevic, iSpy, –.
  . Ibid., .
  . Foucault, Security, Territory, Population, –.
  . Will Collier, “Fool If You ink It’s Over,” Vodkapundit and the Weblog of Tomor-
 row, July , , http://vodkapundit.com/archives/.php. e rst-sale 
doctrine, which was codied in the U.S. Copyright Act of  ( U.S.C. sec. ), 
228| CONCLUSION: FROM CONSUMERISM TO CONTROL
stipulates that once a copyright holder has sold a particular work, she or he no 
longer possesses the right to dictate its resale or redistribution terms. e relevant 
passage reads: “Notwithstanding the provisions of section  (), the owner of a 
particular copy or phonorecord lawfully made under this title, or any person au-
 thorized by such owner, is entitled, without the authority of the copyright owner, 
to sell or otherwise dispose of the possession of that copy or phonorecord.”
  . Tarleton Gillespie, Wired Shut: Copyright and the Shape of Digital Culture (Cam-
 bridge, Mass.: MIT Press, ), .
  . Alexander R. Galloway, Protocol: How Control Exists after Decentralization (Cam-
 bridge, Mass.: MIT Press, ), ; McKenzie Wark, A Hacker’s Manifesto (Cam-
 bridge, Mass.: Harvard University Press, ), –, .
  . James Carey, “e Paradox of the Book,” Library Trends  (): .
  . Among the most important and engaging works are the following: Cecelia Kon-
 char Farr, Reading Oprah: How Oprah’s Book Club Changed the Way America 
Reads (Albany: State University of New York Press, ); Elizabeth Long, Book 
Clubs: Women and the Uses of Reading in Everyday Life (Chicago: University of 
Chicago Press, ); Miller, Reluctant Capitalists; Janice A. Radway, Reading the 
Romance: Women, Patriarchy, and Popular Literature (Chapel Hill: University of 
North Carolina Press, ); idem, A Feeling for Books: The Book-of-the-Month 
Club, Literary Taste, and Middle-Class Desire (Chapel Hill: University of North 
Carolina Press, ); Kathleen Rooney, Reading with Oprah: The Book Club That 
Changed America (Fayetteville: University of Arkansas Press, ); Joan Shelley 
Rubin, The Making of Middlebrow Culture (Chapel Hill: University of North Caro-
 lina Press, ); John Tebbel, A History of Book Publishing in the United States, vol. 
, The Expansion of an Industry, – (New York: Bowker, ); idem, A His-
 tory of Book Publishing in the United States, vol. , The Golden Age Between Two 
Wars, – (New York: Bowker, ); idem, A History of Book Publishing in 
the United States, vol. : The Great Change, – (New York: Bowker, ). 
Although I’m less fond of these books owing to their nostalgic overtones, see also 
Jason Epstein, Book Business: Publishing Past, Present, and Future (New York: Nor-
 ton, ); and André Schirin, The Business of Books: How International Con-
 glomerates Took Over Publishing and Changed the Way We Read (London: Verso, 
).
  . National Endowment for the Arts, Reading at Risk: A Survey of Literary Reading in 
America, Research Division Report no.  (Washington, D.C.: National Endow-
 ment for the Arts, ), xii.
  . Rubin has explored this synergy with respect to radio in the mid-twentieth cen-
 tury. See The Making of Middlebrow Culture, –.
  
CONCLUSION: FROM CONSUMERISM TO CONTROL |229 

Index
 ABA. See American Booksellers Association
 Acland, Charles R., 
 advertising, ; book, , , 
 Agrippa (A Book of the Dead) (Ashbaugh, 
Gibson, and Begos), , nn–; 
disappearing text and, 
 Alfred A. Knopf, x 
 Amazon.com, , , , n; bar codes 
and, , , , , , ; book 
distribution and, , –, , ; 
Bookland EAN and, , , , , 
, ; history of, , , , –, 
n; ISBN and, , , , , ; 
labor and, , , –, , , 
n. See also online bookselling
 American Booksellers Association (ABA), 
, , 
 American Home magazine, –, 
 Amtel, , n
 Anderson, Arthur, 
 Anderson, Benedict, 
 Andrejevic, Mark, , , n
 Ann Arbor, Michigan, n
 annex bookselling: Barnes & Noble, –, 
, , ; three aspects, –
 Ansay, A. Manette, –
 Ashbaugh, Dennis, 
 Association of American Publishers, 
 Attali, Jacques, , n
 authors, and copyright, 
 bar codes, , ; Amazon.com and, , , 
, , , ; EAN, , ; grocery 
industry and, , ; ISBN, , , ; 
labor and, , ; RCA bull’s-eye, , 
; scanning, . See also book coding; 
Bookland EAN; European Article 
Number; Universal Product Code
 Barnes, Charles Montgomery, , n
 Barnes, John, , 
 Barnes & Noble, , , , , , , , 
n, n; audio system functions, 
; book-a-teria, –; bookstore 
design, –; customer loyalty cards, 
–; customer service, ; in 
Durham, North Carolina, , –, , 
, , –, , ; educational 
bookselling, –, –, , , ; 
history of, –, , –, n; 
Sales Annex, –, , , ; 
textbooks and, –, , . See also 
big-box bookstores
 Barnes, William, , 
 Barton, David, n
 Basbanes, Nicholas A., 
 B. Dalton bookstores, , , , , 
232| INDEX
 Begos, Jr., Kevin, 
 Beniger, James R., 
 Bernays, Edward L., , , , , , , , 
n, n
 best-seller(s): lists, ; New York Times, ; 
Oprah’s Book Club selections and, 
 Bezos, Jerey Preston, , , , 
 bibliographic taste, –, 
 bibliomania, 
 big-box bookstores, ; book culture and, 
; books and, ; bookselling and, , 
; chains, , –, ; culture and, ; 
economic inequality and, ; economics 
and, , –; everyday book culture 
and, ; history of, ; independent book-
 stores and, , –, , –, n; 
lawsuits against, ; local communities 
and, –; mass culture and, ; moral-
 ity and, ; racial inequality and, , ; 
senses of place and, . See also Barnes & 
Noble; specific big-box bookstores
 Birkerts, Sven, –, , n
 Bloomington, Indiana, 
 Bloomsbury, , , 
 Bolter, Jay David, , 
 book(s): advertising, , , ; big-box 
bookstores and, ; about books, , 
–, n; capitalism and, , , , 
; as closed entities, , n; as 
commodities, , , ; consumerism 
and, , ; credit and, ; crisis discourses 
about, , ; cultural study of, –, 
n, n; culture of, ; decline vs. 
thriving of, ; economics and, , ; edges, 
, ; gi, –, n; industrial 
organization and, ; mimic, –, , 
; new media vs., , ; Oprah’s Book 
Club and standards for, , ; The 
Oprah Winfrey Show and, ; produc-
 tion, , ; reading and, , ; 
recurrent patterns of discussion of, ; 
romance novels, , , n; as 
“sacred products,” ; scholarship, ; 
social infrastructure of, ; television 
and, , ; television personalities and, 
; terminology of, ; used, ; uses of, 
–; value of, ; vitality in late age of 
print, ; work/leisure patterns and, . 
See also e-books; Harry Potter books; 
printed books
 Book ., 
 bookbacks. See mimic books
 book borrowers: book industry vs., –. 
See also book sneaks
 bookcases. See bookshelves
 book circulation, ; book industry and, 
–; consumer capitalism and, ; 
everyday book culture and, ; Harry 
Potter books and, –, , –; 
international copyright treaties and, , 
; IP politics and, –; politics of, ; 
poll on, . See also book borrowers; 
lending rights
 book clubs, . See also Oprah’s Book Club
 book coding, , ; computerized, ; 
machine based, , ; numerical, –. 
See also bar codes; International 
Standard Book Number; OCR-A; 
Standard Book Number
 book consumption, 
 book culture: big-box bookstores and, ; 
book technologies and, ; commodities 
vs. sacred objects and, ; crisis, –, , 
–; cultural studies of, –, n, 
n; economics and, , ; history of, 
; modern changes in, –, ; myths 
of, ; product codes and, –; sites as 
facets of contemporary, –; today, , 
. See also everyday book culture
 book distribution, , ; Amazon.com and, 
, –, , ; book industry 
organization and, , , , ; Cheney 
on, , , , ; labor and, ; online 
bookselling and, , , . See also 
book coding
 book history, , , n; books about, , 
n; books today and, ; crisis in, ; 
fakes/piracy in, –; scholarly, ; 
technology and, . See also late age of 
print
INDEX |233 
 book industry: book borrowers vs., –; 
book circulation and, –; bottom line 
and, ; branding and, ; commercial-
 ization, ; competition in, –; con-
 trolled consumption and, ; economics 
and, –, , , n; grocery industry 
and, , ; growth of, ; history in 
U.S., –, –, , , –, , , 
, –, n, n; labor and, 
, –; mass culture and U.S., , ; 
product codes and, –; tragedy of, 
, . See also bookselling; book trade; 
Cheney Report; food selling; publishing
 book industry organization, ; book 
distribution and, , , , ; Cheney 
on, , . See also book coding
 Bookland EAN, , , ; Amazon.com 
and, , , , , , 
 book market: higher education and, , 
n; middlebrow cultural goods and, 

 Book of Tea (Okakura), 
 Book-of-the-Month Club, , , , n
 book ownership. See printed book 
ownership
 book piracy, –; in book history, 
–; China and, , , –, ; 
dual pricing systems and, n; global, 
; intellectual property and, ; in 
U.S., ; Western imperialism and, 
–. See also Harry Potter book 
piracy
 book publishing. See publishing
 book reproduction, , n; Agrippa vs., 
; international copyright treaties and, 

 Book Search. See Google
 booksellers: economics and, –; 
independent vs. corporate, , –
 bookselling: asynchronous, , , ; 
big-box bookstores and, , ; food 
selling and, , –, , ; growth of, 
; Harry Potter books and, –, 
n; politics of, , ; techniques, ; 
in U.S., , , , –. See also book 
industry; educational bookselling; 
grocery industry; online bookselling; 
retail bookselling
 books, future of, ; books today and, ; 
disappearing text and, –; printed 
book ownership in, –
 bookshelves, , ; campaign for built-in, 
, , , , , ; home construction 
of, , ; middle class and, ; mimic 
books and, –. See also home 
bookshelf construction; home book 
shelving
 book shelving. See home book shelving
 Booksnap, 
 book sneak(s), , , , n
 books today: book history and, ; books, 
future of and, ; prevalent/pedestrian 
character of, 
 bookstore(s): modern changes in, ;  
small towns and, –, n. See also 
big-box bookstores; campus bookstores; 
chain bookstores; independent 
bookstores; specific bookstores
 bookstore design, n; Barnes & Noble, 
–; supermarkets and, 
 book technologies: book culture and, . 
See also digital rights management 
technology
 book trade: economics of, –; globaliza-
 tion of, ; integration, ; Oprah’s 
Book Club and, , ; pass-along, , 
, , n; used, . See also book 
industry
 Boorstin, Daniel, 
 Borders, , , , n; customer 
loyalty cards, –
 Borders Group, , 
 Borders, Louis, n
 Borders, Tom, n
 borrowers, of books. See book borrowers; 
book sneaks
 bottom line: book industry, ; corporate 
publishing, 
 Bourdieu, Pierre, , n
 Bowlby, Rachel, 
234| INDEX
 branding: book industry and, ; Oprah, 
; Oprah’s Book Club and, , , 
 British Publishers Association (BPA), , 
 Byblos (publisher), –
 campus bookstores, , , –, –, , 
, 
 Cane River (Tademy), –, n
 capitalism, ; books and, , , , . See 
also conspicuous consumption; 
consumer capitalism; print capitalism
 Carey, James, , , 
 Carlson, Chester, 
 case-cutting, 
 CCC. See Copyright Clearance Center
 celebrity, ; commerce and, ; culture 
and, 
 de Certeau, Michel, 
 chain bookstores, , ; big-box, , –, 
; corporate retail, ; large-scale retail, 
; mass culture and large-scale retail, 
; smaller mall-based, 
 “Chain Reaction: As Mega-Bookstores Move 
into eir Neighborhoods, Indepen-
 dents Worry About the Future,” 
 Chapel Hill, North Carolina, , , , 
–, , n, n, n, 
n. See also Durham, North 
Carolina
 Chaplin, Charlie, 
 Cheney, Dick, 
 Cheney, Orion Howard, , , , , , 
n, n; on book distribution, , 
, , ; on book industry organiza-
 tion, , ; other writings of, –
 Cheney Report, , –, –
 China, People’s Republic of (PRC): book 
piracy and, , , –, ; Harry 
Potter piracy in, , , –
 Christmas: consumerism and, ; gi books 
and, –, n
 circulation. See book circulation
 Clarke, Breena, 
 class: conspicuous consumption and 
working, n; in Durham, North 
Carolina, , , ; racial inequality and, 
, 
 codes. See bar codes; commodity codes; 
product codes
 coding, of books. See book coding; 
International Standard Book Number; 
OCR-A; Standard Book Number
 Cohen, Lizabeth, 
 Colbert, Steven, n
 college bookstores. See campus bookstores
 Collier, Will, , , n
 Comedy Central, 
 The Coming of the Book (Febvre and 
Martin), –
 commerce: celebrity and, ; culture and, 

 commodities: books as, , , ; laws and 
books, ; ownership, , ; vs. sacred 
objects and book culture, 
 commodity codes, ; labor and, , 
n. See also bar codes; product 
codes
 competition, , 
 conspicuous consumption: middle class and, 
–; race and, n; working class 
and, n
 consumer(s): culture, , n; in socie ties 
of controlled consumption, 
 consumer capitalism, ; book circulation 
and, ; controlled consumption and, 
, –, ; cultural politics and, 
–, , ; e-books and, , , ; 
obsolescence in, ; post, ; printed 
books and, , ; three core principles of, 
; white professional middle class, –. 
See also conspicuous consumption
 consumerism, ; books and, , ; 
Christmas and, ; control and, , ; 
credit and, ; U.S. and mass, –
 consumption, . See also book consump-
 tion; conspicuous consump- 
tion; controlled consumption
 control: alternatives and, ; consumer-
 ism and, , ; intellectual property 
rights holders and information, ; 
INDEX |235 
 programming and, , n; societies 
of controlled consumption and, –. 
See also Harry Potter books, control of; 
logistics
 controlled consumption, , n; book 
industry and, ; consumer capitalism 
and, , –, ; cultural politics 
and, , n
 controlled consumption societies. See 
societies of controlled consumption
 copying: e-books, –, n; Harry 
Potter book piracy and, . See also 
photocopying
 copyright, n; authors and, ; doctrine, 
; photocopying vs., –, ; 
publishers and, , –. See also fair 
use; intellectual property
 Copyright Act (), , 
 Copyright Clearance Center (CCC), –
 copyrighted materials, 
 copyright treaties. See international copy-
 right treaties
 Corddry, Rob, , 
 corporate big-box bookstores. See big-box 
bookstores
 corporate publishing bottom line, 
 The Corrections (Franzen), –
 Costco, , . See also price clubs
 credit: books and, ; consumerism and, 
 Crossen, Cynthia, –, 
 Cross, Gary, 
 cultural goods, , ; piracy and, –, 
–
 cultural politics, ; consumer capitalism 
and, –, , ; controlled 
consumption and, , n; Harry 
Potter book control and, ; in late age 
of print, , , 
 cultural studies, n; of book culture, 
–, n
 cultural value: of books, ; and distinction 
high vs. low, , , , . See also 
book(s), as “sacred products”
 culture, n; big-box bookstores and, ; 
of books, –, n, n; celebrity 
and, ; commerce and, ; consumer, 
, n; crisis of reading, –, , n, 
n; print, ; of reading, ; white 
professional middle class and, ; 
Winfrey and, , . See also book 
culture; mass culture
 “Culture Is Ordinary” (Williams), 
 customer: loyalty cards, –; service and 
Barnes & Noble, 
 The Daily Show with Jon Stewart, 
 The Deep End of the Ocean (Mitchard), , 
, 
 Denning, Michael, 
 design, of bookstores. See bookstore design
 Digital Millennium Copyright Act 
(DMCA), , n
 digital protection technology. See digital 
rights management technology
 digital rights management (DRM) 
technology, n; e-books and, –, 
–, 
 disappearing text: Agrippa and, ; books, 
future of and, –; e-books and, , 
, , 
 distribution, . See also book distribution
 DMCA. See Digital Millennium Copyright 
Act
 dot-economy, –
 Doubleday, Doran, & Co., 
 DRM. See digital rights management 
technology
 Dubus III, Andre, , –
 Duenas, Fernando, 
 Durham, North Carolina, n, n; 
Barnes & Noble in, ,  
–, , , , –, , ; class in, 
, , ; racial inequality in, –, , 
, , n, n; slavery in, , 
; tobacco and, –, , . See also 
Chapel Hill, North Carolina
 EAN. See European Article Number
 EAN International, 
 East Asia, , 
236| INDEX
 e-book readers, , 
 e-books, ; consumer capitalism and, ,  
, ; copying, –, n; digital 
rights management technology and, 
–, –, ; disappearing text and, 
, , , ; economics and, –, 
n; emergence of, –; politics of, 
; printed books vs., , –, –, 
, n; problems with, , , –, 

 economic(s): big-box bookstores and,  
, –; book culture and, , ;  
book industry and, –, , , n; 
books and, , ; booksellers and, –; 
book trade and, –; e-books and, –, 
n; Harry Potter book piracy and, 
; independent bookstores and, –; 
pricing, –; publishing and, , ; 
reading and, ; U.S. and, –
 economic inequality, and big-box book-
 stores, , 
 Economic Survey of the Book Industry, 
– (Cheney). See Cheney Report
 education: book market and higher, , 
n; Oprah’s Book Club and literary, 
, , n. See also campus book-
 stores
 educational bookselling, , ; Barnes  
& Noble, –, –, , , 
 Eisenstein, Elizabeth, 
 ElcomSo, , n
 electronic books. See e-books
 electronic media: home bookshelf 
construction and, ; printed books vs., 
; reading and, , 
 Epstein, Jason, n, n
 European Article Number (EAN): bar 
codes, , ; ISBN and, . See also 
Bookland EAN
 everyday, –, n
 everyday book culture, , , n; 
big-box vs. independent bookstores and, 
; book circulation and, ; changing 
conditions of, ; entitlement of, ; 
inner workings of, –; labor politics 
and, ; in late age of print, , ; 
Oprah’s Book Club and, –, , ; 
research, , 
 everyday lives: Oprah’s Book Club and, , 
, , , , , , , , ; 
Oprah’s Book Club selections  
and, –, –, , , n; 
The Oprah Winfrey Show and, ; 
reading and, –, ; in societies of 
controlled consumption, ; Winfrey 
and, ; of women, –, –
 fair use, , , n. See also copyright; 
intellectual property
 fakery, in Harry Potter piracy, , , 
–, 
 Farr, Cecelia Konchar, n, n, n
 Febvre, Lucien, –
 Felski, Rita, 
 rst-sale doctrine, , , n, n
 food selling: bookselling and, , –,  
, ; ISBN and, . See also grocery 
industry
 Forbes, 
 Foster, F. Gordon, 
 Foucault, Michel, , , 
 Franzen, Jonathan, , –, n, 
n
 Fresh Air, 
 Frey, James, , –, n, n
 future, of books. See books, future of
 Gaonkar, Dilip Parameshwar, 
 Gibson, William, , 
 gi books, Christmas, –, n
 Gillespie, Tarleton, 
 Gitlin, Todd, 
 globalization, of book trade, 
 global lay-down date, –, , , , 
, , ; as publicity, 
 Gnomon Corporation, , n
 Google: Book Search, , , ; Library, ; 
publishers lawsuit against, –, 
n
 grocery industry: bar codes, , ; book 
industry and, , . See also food 
selling
INDEX |237 
 Grossberg, Lawrence, n
 Gross, Terry, 
 Gutenberg Elegies: The Fate of Reading in an 
Electronic Age (Birkerts), 
 hacking, 
 Hamilton, Mary, n
 handwriting, vs. mechanical writing, 
 Harcourt Brace, 
 Harper Brothers, , 
 Harry Potter: creators/rights holders, , 
, , –, , , –, , ; 
fans, , , ; movies, ; popular-
 ity, , ; product franchises, ; 
proliferation, , ; transguration, 
, , , 
 Harry Potter and Leopard Walk Up to 
Dragon (impostor volume), , , 
 Harry Potter and the Chamber of Secrets 
(Rowling), , , –, 
 “Harry Potter and the Culture of Copy,” , 
, , 
 Harry Potter and the Deathly Hallows 
(Rowling), , , , , , , , 
, n, n
 Harry Potter and the Goblet of Fire 
(Rowling), , 
 Harry Potter and the Half-Blood Prince 
(Rowling), , , , , –, , 
, , , n
 Harry Potter and the Order of the Phoenix 
(Rowling), –, , , , 
 Harry Potter and the Philosopher’s Stone 
(Rowling), , , , n. See also 
Harry Potter and the Sorcerer’s Stone
 Harry Potter and the Prisoner of Azkaban 
(Rowling), 
 Harry Potter and the Sorcerer’s Stone 
(Rowling), , , , n. See also 
Harry Potter and the Philosopher’s Stone
 Harry Potter book piracy, , , ; 
Byblos (publisher) and, –; in 
China, , , –; copies and, ; 
economics of, ; fakery in, , , 
–, ; global incidents of, ; 
intellectual property rights and, –, 
, –, ; lawsuits and, –; in 
Netherlands, –; parody and, ; 
Porri Gatter books and, –; Russia 
and, –, n; in South Asia, ; 
Tanya Grotter books and, , , , 
–; unauthorized reproductions in, 
, , , 
 Harry Potter books, , , , ; book 
circulation and, –; bookselling and, 
–, n; printings of, ; releases 
of, , –; success of, –
 Harry Potter books, control of, , , , 
; book releases, –, , –, 
, n, n, n; cultural 
politics and, ; leaks and, , , 
n; mass production of scarcity and, 
; security measures/failures in, 
–, , –, , , n, 
nn–, n; unauthorized 
products and, , 
 Haynes, Melinda, –
 Heidegger, Martin, , 
 Henry Holt publishing house, 
 Higgins, Dick, 
 Hinds, Arthur, 
 history. See book history
 home bookshelf construction, ; electronic 
media and, ; home redenition and, 
–; white professional middle class 
and, 
 home book shelving, accumulating printed 
books and, –, , 
 home redenition, and home book shelving, 
–
 House of Sand and Fog (Dubus III), , 
–
 “Housing Your Books,” –
 IBM: Selectric typewriter, , ; Universal 
Product Code, 
 Illouz, Eva, , n
 imperialism, and book piracy, –
 independent bookstores: ABA and, ,  
, ; big-box bookstores and, ,  
–, , –, n; driven out of 
business, –; economics and, –; 
238| INDEX
 independent bookstores: (continued)
 everyday book culture and, ; well- 
stocked, –
 inequality. See economic inequality; racial 
inequality
 information control, by intellectual 
property rights holders, 
 infrastructure: social, of books, ; technical, 
–
 intellectual property (IP), n; book 
piracy and, ; law, , n; politics 
and book circulation, –; rights and 
Harry Potter book piracy, –, , 
–, ; rights holders and 
information control, ; U.S. and, .  
See also copyright; fair use; trademark
 intermediation, , , 
 international copyright treaties: book 
circulation and, , ; book reproduc-
 tion and, ; U.S. and, , –
 International ISBN Agency, , 
 International Standard Book Number 
(ISBN), , , , , , , , n, 
n; Amazon.com and, 
, , , , ; bar codes,  
, , ; EAN and, ; food selling 
and, , ; labor and, , 
 International Standards Organization  
(ISO), 
 Internet bookselling. See online book-
 selling
 IP. See intellectual property
 ISBN. See International Standard Book 
Number
 ISO. See International Standards Organiza-
 tion
 jobbers (wholesalers), 
 Kindle, 
 Kingsolver, Barbara, , , n
 King, Stephen, , , n
 Kinko’s, , n
 Knopf, 
 Kuralt, Wallace, –
 labor, , ; Amazon.com and, ,  
, –, , , n; bar 
codes and, , ; book distribution 
and, ; book industry and, , –; 
commodity codes and, , n; 
ISBN and, , ; politics and 
everyday book culture, 
 Larry King Live, 
 late age of print, , , , , , , , ,  
, –; book vitality in, ; 
consumerism in, ; crises in,  
–; cultural politics in, , , ; 
everyday book culture in, ,  
; forward/backward movement  
of, ; ownership in, ; politics in, , 
; on the verge, , , 
 lawsuits: against big-box bookstores, ; 
against Google Book Search, , n; 
against Harry Potter book piracy, 
–; against photocopying, , 
n
 Lefebvre, Henri, , , –, , n, 
n
 lending rights, public: international, , 
n; in U.S., , n
 Lessig, Lawrence, , n, n
 libraries, , , n, n
 Lippincott, Joseph Wharton, , 
 literacy, of Oprah’s Book Club selections, 
–, 
 Local Literacies (Barton and Hamilton), 
n
 LockStream Corporation, –
 logistics, , , , , , . See also 
control
 Los Angeles Times, 
 Lynd, Robert, , 
 malls, –, , 
 market. See book market
 marketplace, public, , 
 Martin, Henri-Jean, –
 Marx, Karl, , , , , , 
 mass culture: back o
ce of, , , ; 
big-box bookstores and, ; history  
INDEX |239 
 of, , ; large-scale retail chain 
bookstores and, ; politics of, ;  
U.S. book industry and, , 
 mass production: of printed books, , , 
; publishing and, , 
 McGraw-Hill, 
 media: politics of writing, –, n. 
See also electronic media; intermedia-
 tion; new media
 men, and Oprah’s Book Club, , n
 middlebrow cultural goods, ; book 
market and, 
 middle class: bookshelves and, ; 
conspicuous consumption and, –; 
printed books and, . See also white 
professional middle class
 Miller, Laura J., , n
 A Million Little Pieces (Frey), , –
 mimic books, –, , 
 Mitchard, Jacquelyn, , 
 Modern Times, 
 morality: big-box bookstores and, ; on 
Oprah’s Book Club, , ; pricing, 
–
 Morris, Mary McGarry, , 
 Morris, Meaghan, , 
 Morrison, Toni, , , n
 Mother of Pearl (Haynes), –
 Muzak, 
 Mytko, Ivan, , n
 NABP. See National Association of Book 
Publishers
 Napster, 
 National Association of Book Publishers 
(NABP), , , , 
 National Endowment for the Arts (NEA), 
–, , n, n
 NEA. See National Endowment for the Arts
 neoliberal governmentality, , 
 Netherlands, –
 new competition. See competition
 new media: books vs., ; printed books vs., 
, 
 New South, , n
 Newsweek, , 
 New York Review of Books, 
 New York Times, , , , , , , , , 
, , , n; best-sellers, 
 Nissenbaum, Stephen, , n
 Noble, G. Cliord, , 
 Noble, Lloyd Adams, 
 North Carolina. See Chapel Hill, North 
Carolina; Durham, North Carolina
 Norton, W. W., 
 Oates, Joyce Carol, , 
 obsolescence: in consumer capitalism, ; 
in societies of controlled consumption, 
–
 OCR-A, , 
 Odegard Books, , –
 Ohmann, Richard, , , 
 Okakura, Kakuzo, 
 Ong, Walter J., n
 online bookselling, , , , n; book 
distribution and, , , ; history of, 
, , , , , , n; politics of, 
; product codes and, . See also 
Amazon.com
 Oprah: branding, ; eect, , . See also 
Winfrey, Oprah
 Oprah books, ; talking life of, , 
 Oprahcation, , n
 Oprah’s Book Club, , , , , ; 
bibliographic taste and, –, ; 
book standards and, ; book trade  
and, , ; branding and, , ,  
; discussions, , , , , , 
, n; everyday book culture 
and, –, , ; everyday lives and, 
, , , , , , , , ,  
; inuence of, , , –; liter- 
ary education and, , , n; 
men and, , n; The Oprah 
Winfrey Show and, –, , , , 
, –, , –, , , – 
, n; participants, , –, 
, –, –, , n; 
politics of, , , –, n; 
240| INDEX
 Oprah’s Book Club (continued)
 popularity/success of, –, , , , 
, , , , , , n; reading 
and, , , , –, , ; 
television and, , , ; transforma-
 tions of, ; women and, , –, 
–, , 
 Oprah’s Book Club selections, –, , 
, n; actuality of, –, , , 
n; best-sellers and, ; content of, 
, –, ; criticism/controversy 
over, , , –, n; di
culty of, 
–; everyday lives and, –, 
–, , , n; literacy of, 
–, ; page lengths of, –; 
women and, , n
 The Oprah Winfrey Show, , n; 
books and, ; everyday lives and, ; 
inuence of, , ; Oprah’s Book 
Club and, –, , , , , 
–, , –, , , –, 
n; popularity of, ; reading and, 
, ; segmentation of, –, , 
; women and, , , , 
 organization: books and industrial, . See 
also book industry organization
 overproduction, 
 ownership: commodities, , ; in late age 
of print, . See also printed book 
ownership
 paperbacks, quality, 
 Parmenides, 
 parody, , , 
 People’s Republic of China (PRC). See 
China, People’s Republic of
 photocopiers, , n
 photocopying: copyright vs., –, ; 
lawsuits against, , n; practices, 
–, n; printed book ownership 
and, , ; printed books, –, 
n; publishers vs., , n; 
technologies, , n
 piracy: cultural goods and, –, –. 
See also book piracy; Harry Potter book 
piracy
 Plato, , n
 politics: of book circulation, ; of 
bookselling, , ; of e-books, ; in  
late age of print, , ; of mass culture, 
; of online bookselling, ; of Oprah’s 
Book Club, , , –, n; of 
reading media, ; U.S. and, –; of 
writing media, –, n. See also 
cultural politics
 Porri Gatter and the Stone Philosopher 
(Mytko and Zhvalevsky), –, n
 Porri Gatter books, –, n
 Potter, Harry. See Harry Potter
 Povinelli, Elizabeth A., 
 PRC. See China, People’s Republic of
 price clubs, . See also Costco
 pricing: economic, –; moral, –
 print: capitalism, ; culture, ; on demand, 
, n
 printed book ownership: in books, future 
of, –; mass, ; photocopying and, 
, 
 printed books: anachronisms and, , , 
n; consumer capitalism and, , 
; delivery process of, ; e-books vs., 
, –, –, , n; electronic 
media vs., , ; home book shelving 
and accumulating, –, , ; mass 
production of, , , ; middle class 
and, ; new media vs., , , ; persis-
 tence of, , ; photocopying, –, 
n; television and, 
 product codes, n; book culture and, 
–; book industry and, –; 
grocery industry and, –; online 
bookselling and, . See also bar codes; 
commodity codes
 production: book, , ; over, , , , 
, , . See also mass production
 programming, , n
 publishers: competition between, –; 
copyright and, , –; lawsuit against 
Google, –, n; photocopying 
vs., , n
 Publishers Weekly, , , , , , , , 
, , , , , , , , 
INDEX |241 
 publishing: bottom line corporate, ; 
economics and, , ; mass production 
and, , ; modern changes in, . See also 
book industry
 publishing house history, in U.S., , , , 
n
 publishing piracy. See book piracy
 race, and conspicuous consumption,  
n
 racial inequality: big-box bookstores and, 
, ; class and, , ; in Durham, 
North Carolina, –, , , , 
n, n
 Radway, Janice A., , , , , , , 
n
 Raincoast, , –, 
 Random House, , 
 RCA bull’s-eye bar code, , 
 reading: achievement and, –; books and, 
, ; cultural crisis of, –, , n, 
n; culture, ; decline of, , ; 
economics and, ; electronic media  
and, ; everyday lives and, –,  
; in interwar years, ; media and 
politics, ; Oprah’s Book Club and,  
, , –, , ; The Oprah 
Winfrey Show and, , ; technologies 
and intellectual history, ; in U.S., –, 
, n, n; Winfrey and, , , 
, , , ; women and, –, 
–
 Reading at Risk (NEA), , , , n, n
 Reading the Romance, n
 reproduction, of books. See book reproduc-
 tion
 research: everyday book culture, , ; 
intermediation and, –
 retail bookselling, , , , , ; eect of 
educational bookselling on, , ; 
large-scale, , , , , , , ; 
Miller study of, . See also annex 
bookselling
 retailers, 
 retail shopping, , 
 Rich, Frank, n
 Riding the Bullet (King), , n
 Riggio, Leonard, –, , n
 Riggio, Steve, , n
 rights. See lending rights, public
 rights management soware. See digital 
rights management technology
 River, Cross My Heart (Clarke), 
 romance novels, , , n
 RosettaBooks, 
 Ross, Andrew, 
 Rowling, J. K., , , , , , , , 
, , , . See also Harry Potter
 Russia, –, n
 Sardar, Ziauddin, –
 SBN. See Standard Book Number
 Scannell, Paddy, –, , 
 Schirin, André, –, n, n
 Scholastic, , , , , , , , 
, , , , , n
 school bookstores. See campus bookstores
 Schroeder, Pat, , n
 Schwartz, Hillel, n
 shelving, of books. See home book shelving
 shopping centers. See malls
 Silberman, Steve, 
 Simon & Schuster, , , 
 sites, as contemporary book culture facets, 
–, 
 Sklyarov, Dmitry, 
 Slack, Jennifer Daryl, n
 slavery, –, –, n
 Smoking Gun, , , n
 societies of controlled consumption: 
consumers in, ; control and, –; 
everyday lives in, ; infrastructure 
in, –; neoliberal governmentality 
and, , ; obsolescence in, –; 
programming in, , n
 Songs in Ordinary Time (Morris), , , 

 South Asia, , , –
 speech, vs. writing, , n
 Standard Book Number (SBN), , n
 Stoddard, Paul W., , 
 superstores. See big-box bookstores
242| INDEX
 Tademy, Lalita, –, n
 Tanya Grotter and the Magical Double Bass 
(Yemets), , , –, , 
 Tanya Grotter books, , , , –, 
, 
 Tebbel, John, –
 technology: book history and, ; photo-
 copying, , n. See also book 
technologies; digital rights management 
technology
 television, n; books and, , ; 
Oprah’s Book Club and, , , ; 
personalities and books, , ; printed 
books and, 
 textbooks, ; Barnes & Noble and, –, 
, 
 ompson, E. P., , 
 To Read or Not to Read: A Question of 
National Consequence (NEA), –
 trademark, n; Harry Potter and, , 
, , , , ; Oprah’s Book Club 
and, , . See also intellectual 
property
 truthiness, , n
 typewriter: electric, , ; mechanical, 
 Umbridge, Dolores, –, , 
 United Kingdom, –
 United States (U.S.): book industry and 
mass culture, , ; book industry 
history and, –, –, , , –, 
, , –, n, n; book 
piracy in, ; bookselling in, , , , 
–; economics and, –; 
intellectual property and, ; interna-
 tional copyright treaties and, , –; 
mass consumerism and, –; politics 
and, –; public lending rights in, , 
n; publishing houses history in, , 
, , n; reading in, –, , n, 
n
 Universal Product Code (UPC), , , , 
n
 university bookstores. See campus 
bookstores
 UPC. See Universal Product Code
 Updike, John, , 
 used books, trade in, 
 Veblen, orstein, , n, n
 Vinegar Hill (Ansay), , –
 Waldenbooks, , , , 
 Wall Street Journal, , , n
 Warner Brothers, , , , 
 We Were the Mulvaneys (Oates), , 
 White, Ken, , , n
 white professional middle class: consumer 
capitalism and, ; culture and, ; 
home bookshelf construction and,  

 wholesalers (jobbers), 
 W.H. Smith & Son, 
 Wilcox, John W., 
 Williams, Raymond, –, , , , , , 
n, n
 Winfrey, Oprah Gail, , , , , , , 
, , , n; controversy and, 
–; culture and, , ; everyday 
lives and, ; inuence of, –, , 
, ; participants of,  
; popularity of, , , ; power of, 
; reading and, , , , , , 
; wealth of, ; women and, , . 
See also specific Oprah topics
 Wired magazine, 
 Wired Radio Company, 
 women: everyday lives of, –, – 
; Oprah’s Book Club selections  
and, , n; The Oprah Winfrey 
Show and, , , , ; reading and, 
–, –; Winfrey and, , 
 working class, and conspicuous consump-
 tion, n
 writing: handwriting vs. mechanical, ; 
speech vs., , n; technologies and 
intellectual history, 
 Yemets, Dmitry, , , , , 
 You’ve Got Mail, , , 
 Zhvalevsky, Andrei, , n